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Fault: Cause: Remedy:
Stove will not start 1. The set target room
temperature is lower than the
momentary room temperature
(actual temperature); the
symbol “STANDBY” appears on
the display
Increase target temperature.
2. Storage container is empty Replenish storage container.
3. Overpressure in the chimney
system Open possibly existing chimney shutter,
remove impurities in the chimney or
smoke pipe
4. Electrical ignition is defect Replace ignition fuse (in the controller),
otherwise summon a service technician
5. Power supply is interrupted Plug in mains cable, check fuse (in the
controller, see Picture 12), check fuse in
distributor box
6. Error message „STB tripped,
check burner“ Exchange fuse F4 in controller (T2.0 A)
No indication on
display 1. Fuse defect Exchange fuse F2 in the controller
(T0.63 A)
2. Loose or defect connection
cable between control unit and
controller
Check plug contacts, otherwise summon
a service technician
Fire burns with long
yellow flame;
Wood pellets stack
up in the burner pot
and/or the panel
soots up excessively
1. The supply of combustion air
is blocked in the burner pot due
to ash deposits.
Switch off stove and allow to cool down.
Remove the burner pot from the mounting
and clean the air holes
2. Burner pot is not seated
correctly Ensure that the burner pot is correctly
inserted.
3. Low quality fuel Use only standardized wood pellets.
Ensure that the fuel is dry and cannot
absorb any moisture in storage.
4. Seals at furnace door or on
the cleaning covers are defect Summon a service technician
5 Flue-gas draughts or smoke
pipes partially blocked with soot Clean flue-gas draughts and smoke pipes
Fire goes out 1. Storage container is empty Replenish storage container
2. The supply of combustion air
is blocked in the burner pot due
to ash deposits
Clean burner
3. Too much dust in the pellet
container Empty pellet container and clean screw
conveyor channel with vacuum cleaner
4. Screw conveyor jammed 1. Withdraw mains plug and move worm
motor to and fro, otherwise 2. Empty
pellet container and clean screw conveyo
r
channel with vacuum cleaner, otherwise
3. Summon service technician
5. Flue-gas ventilator defect Summon a service technician
31


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