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H.Koenig BW1688 Manual

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Trouble
Cause
Troubleshooting
The tap does not
work/ can’t pour
beer out
1. The beer tube is in poor
connection
2. No keg or no beer in the
keg.
3. The quick air inlet
connection is not installed
properly.
1. Well connect the pouring
tube.
2. Change a new keg
3. Connect the quick air inlet
connector.
Too much bubble
pouring out
1. Use a wrong way to pour
beer out
2. The beer temp is high
(better at 3-5℃)
3. The keg is shaken before
usage
4. Almost no beer in the keg
1. Turn the tap fully on
quickly. Check and find out
the correct distance
between the beer cup and
the tap when pouring beer.
The general height is from
3/4” to 1”. The normal
bubble should be thick and
cream.
2. Cool the beer down to 3-
5℃.
3. Put the beer keg aside a
while till no bubble inside
4. Change a new keg.
Beer flows out
too slowly
1. Foreign matter in pouring
tube.
2. The connection tube or
pouring tube has leakage.
1. Remove the beer pipe to
clean or replace the beer
pipe..
2. Check whether the tube
is leakage or not, if so
replace the tube.
WARRANTY
The warranty period for our products is 2 years, unless otherwise stated, starting from the date of
initial purchase or the date of delivery.
If you have any problems or questions, you can easily access our help pages, troubleshooting
tips, FAQ, and user manuals on our service site: https://sav.hkoenig.com.
By typing the reference name of your device in the search bar, you can access all available
online support, designed to best meet your needs.
If you still cannot find an answer to your question or problem, then click on “Did the answer solve
your problem?”. This will direct you to the Customer Support Request Form, which you can fill out
to validate your request and get help.
WARRANTY CONDITIONS
The warranty covers all failures occurring under normal use, in accordance with the usage and
specifications in the user's manual.
This warranty does not apply to packaging or transportation problems during shipment of the
product by the owner. It also does not include normal wear and tear of the product, nor
maintenance or replacement of consumable parts.
… 16 …


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