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ENGLISH
TROUBLESHOOTING _______________________
Common failure Possible cause Solutions
The vacuum doesn’t work
Product is power off or battery
is low
Please charge the product before
use
Product suction port is blocked. Cleaning product suction mouth
Suction is too weak
Dust barrel & filter assembly is
dusty
Clean the dustbin and filter
material
Rolling brush is wrapped around
the hair and other objects
Clean roller brush
Situation still remains
Please contact with our after sales
team
Different motor operation sound
The aluminum tube is blocked Clean up the obstacles
Situation still remains
Please contact with our after sales
team
Vacuum cleaner in trouble at work
Too many obstacles in the
cleaning area
Manually remove obstacles
Product suction port is blocked Clean product suction mouth
Situation still remains
Please contact with our after sales
team
Product can not be charged
Battery pack and charger
interface not connected well
Please check and contact well
Charger or receptacle is not fully
charged or loose
Check it and put away
Situation still remains Please contact with us
The red light flicker
Product is power off or battery
is low
Please charge the product before
use
The red light flash
Brush plugging and the main
brush motor is working
Clean roller brush
Overcharging current is too lager Change the correct adapter
The red and white light trading
flash when the discharge process
The battery pack has a problem
Please contact with our after sales
team
The red and white light trading
flash when the charge process
The battery pack is not installed
well
1- Remove adapter
2- Installed the battery pack
again
3- Insert adapter
4- Strictly follow the above steps
25


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