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Sensitivity: Public
Guarantor: Beko plc, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8UF
The guarantee does not in any way diminish your statutory or legal rights.
Your appliance has the benefit of our manufacturer’s guarantee which covers the product for 24
months from the date of original purchase.
This gives you reassurance that if within that time, your appliance is proven to be defective because of either
workmanship or materials, we will at our discretion either repair or replace your appliance.
The appliance must be correctly installed, located and operated in accordance with the instructions contained
in the user manual. The guarantor disclaims any liability for accidental or consequential damage.
The Guarantee is subject to the following conditions:
Documentary proof of the original purchase date is provided.
The appliance has been installed and operated correctly in accordance with our operating and maintenance
instructions.
The appliance is used only on the electricity supply shown on the rating plate.
The appliance has only been used for normal domestic purposes.
The appliance has not been altered, serviced, dismantled or otherwise interfered with by any person.
The appliance is used in the United Kingdom or the Republic of Ireland.
Any parts removed during repair work or any product that has been replaced becomes our property.
The guarantee is not transferrable if the product is resold.
The Guarantee does not cover:
Transit, installation or delivery damage.
Accidental damage.
Misuse or abuse.
Replacement of any consumable item or accessories. These include but are not limited to: plugs, cables, light bulbs,
knobs, filters and flaps.
Repairs or replacements required as a result of unauthorised repairs or inexpert installation that fails to meet the
requirements contained in the user guide or instruction book.
Repairs to products used in commercial or non-residential household premises.
How to obtain after sales service, help or general advice
Please keep your purchase receipt or other proof of purchase in a safe place as you will need to
show us this document if your product requires attention within the guarantee period.
Please also record your product details below, which will allow you to access our services more quickly and
help us identify your product. The model number is printed on the front of the user guide and the serial and
model number is shown on your products rating plate.
Model number
Serial number
Purchased from
Date of purchase
Please call our UK based Customer Service department if you need urgent help or advice from us:
United Kingdom and Northern Ireland: 0333 207 9920
Republic of Ireland: 01 691 0203
You can also contact us through our website: www.grundig.co.uk
24 months breakdown and repair guarantee
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