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Guarantee
Terms and Conditions for United Kingdom & Ireland only.
In order to apply the guarantee, you should contact the Sagemcom Helpdesk or the retailer where you
purchased the equipment. Proof of purchase will be required in either case.
Please make sure that you use your equipment only for the purpose for which it was designed and under
normal usage conditions.
Sagemcom do not accept any liability for the equipment if used outside the frame of its original designed
purpose or any consequence that may arise from this usage.
Should any malfunction arise, the Sagemcom Helpdesk or your retailer will advise you how to proceed.
A)General Guarantee conditions
Sagemcom undertakes to remedy by repair or exchange at its own convenience, free of charge for labour
and replacement parts, any defects in the equipment during the guarantee period of 12 (twelve) months
or 3 (three) months for accessories, from the date of original invoice of the Equipment, where those defects
are a result of faulty workmanship.
Unless the customer has concluded with Sagemcom a maintenance contract in respect of the equipment
which specifically provides for repairs to be carried out at the customer`s premises, the repairs will not be
carried out on the equipment at the customer premises.
The customer must however return the defective equipment at his/her own expense, to the address
supplied by the Sagemcom Helpdesk or by the retailer.
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