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6.3. NOTIFICATIONS RELATED TO DATA AND BATTERY
6.3.1. DATA TRANSFER NOT POSSIBLE
EXPLANATION
GROHE Sense connects to the Wi-Fi network to transmit the measurement data once per
24hours,inseveralattempts.IftheWi-Ficonnectioncannotbeestablishedevenwith
multipleattempts,youwillreceivethisnotication.
RECOMMENDATION WHAT TO DO
Checkwhyyourinternetconnectiondropped.
Ifyourconnectioncannotbere-establishedinthenextdays,trytoreplacethebatteriesin
the device.
Ifyourconnectionisdroppingfrequently,thefollowingactionscouldimprovethesituation:
MoveyourWi-FirouterclosertotheGROHESense
RemovelargerphysicalbarriersbetweentheWi-FirouterandtheGROHESense
PurchaseandinstallaWi-FirepeaterwhichextendstherangeofyourWi-Finetwork
Check the tips on solving Wi-Fi connection issues in the section 2.2.3. of this document
6.3.2. BATTERY LOW & BATTERY EMPTY
DATA TRANSFER
NOT POSSIBLE
BATTERY LOW BATTERYEMPTY
EXPLANATION
Battery low:
Thebatteryofyourdeviceisalmostempty(below20%)andtheGROHESensewillturnosoon.
Battery empty:
ThebatteryofyourGROHESenseisemptyandtheproducthasstoppedworking.
RECOMMENDATION WHAT TO DO
OpenyourGROHESenseandinsertnewbatteries.AfterthisyourGROHESense
reconnectstotheWi-Finetworkautomaticallywithinthenext24hours.
Ifyouarenotsureifthebatteriesneedtobereplaced,dothefollowingcheck:
1. Take out all 3 batteries and put them back in.
2. ObservethecoloroftheblinkingLEDlightinsidethedevice:
3. IftheLEDlightdoesnotstartautomaticallyblinking,thebatteriesarecompletely
emptyorthedevicehasmalfunctioned.
7. GROHE SENSE APP OTHER FEATURES:
INBOX, ACCOUNT AND HOUSES,
PREFERENCES
Thesethreeappsectionscanbeaccesseddirectlyfromthenavigationbardisplayedin
the bottom part of the screen.
7.1. INBOX
Yourinboxcontainsallthenoticationsthathavebeendeliveredtoyou.Newnotications
aredisplayedasunread,andtheyaremarkedasreadaftertheyhavebeenopenonce.
Toaccessyourinbox,taptheiconofabellinthenavigationbar.Noticationsintheinbox
canbelteredusingthepre-denedcategories,locatedintheupperpart:
Color Status
Blue ThedeviceistryingtoconnecttotheWi-Finetwork,the
batteries are still good
Red Batteries are low and need to be exchanged
PreferencesAccountInboxAdd new devicesOverview screen
56 57
GROHE SENSE USER GUIDE 6. GROHE SENSE WARNINGS AND HOW TO REACT
29


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