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2.3.3. GROHE SENSE GUARD: FIRMWARE UPDATE
Firmwareisthesoftwareinthedevicethatcontrolsitsfunctions.GROHEstrongly
recommendsthatyoualwaysinstallthelatestrmware–thisistheonlywaytomake
useofthefullrangeofproductfunctionsandthelatestimprovements.Mostimportantly,
everynewrmwarereleasehasapositiveimpactonthelevelofprotectionagainst
water damage. First update should be done right after connecting the device to the Wi-Fi
networkforthersttime.
Toinstallthelatestversionofrmwareonyourdevice,followthesesteps.Dependingon
thecurrentrmwareversiononyourdevice,youmightbeaskedtogotoyourGROHE
SenseGuardandactivateitfortheupdate:
1. TapOKafteryoureceivethemessage“Firmwareupdateavailable”oropenthe
overviewscreenbytappingtheiconofahouseinthenavigationbar.Tapthegreen
button“Installrmware”ifdisplayedunderyourGROHESenseGuard.Ifthebutton
doesnotappearontheoverviewscreenanymore,youcanalwaysgotothedevice
preferences (tap on a device, scroll to the bottom of the page and tap on the button
“Preferences”)andscrolldowntothermwaresection.
2. Inallcases,proceedbytappingthe“Startnow”button.
3. (onlyiftheappshowsyouthisstep)UnplugyourGROHESenseGuardandplugit
in again after 5 seconds. In the app, tap the button “Next” to continue.
4. Intheapp,tapthebutton“Installnow”.Waituntilyourdeviceturnstothe
updatemode.ThisisindicatedbyagreenashingLEDlightabovethe
CONNECTION” button.
5. (onlyiftheappshowsyouthisstep)Pressthe“CONNECTION”buttononyour
GROHESenseGuardforatleast3secondsuntilthewholedeviceashesgreen.
Thermwareupdatetakesacoupleofminutes,dependingonyourinternetconnection.
Youwillreceiveanoticationwhenitissuccessfullynished.
WHAT TO DO IF THE FIRMWARE UPDATE FAILED?
Wait at least 20 minutes and then repeat the process again. If this does not work, contact
the GROHE customer support.
26 27
GROHE SENSE USER GUIDE
26 27
2. GETTING STARTED
14


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