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OVERLAPPING WI-FI NETWORKS
POTENTIALPROBLEM: Multiplewireless
networks are overlapping in one area.
Everyrouterautomaticallyselects
and uses a channel. The channels
arenumbered1to11.Indensely
populated areas, networks that are
usingthesamechannelmayoverlap.
TEST: The Wi-Fi testing app will show
youwhichchannelsareusedmost
heavily.
SOLUTION: Manuallychangethe
channelthatyourrouteruses.Select
achannelthatisnottooheavily
used.Tomakethischange,readyour
router’s manual.
TOO MANY DEVICES
POTENTIALPROBLEM: There are too
manydevicesusingthesamewireless
network. This can slow down the
wirelessnetwork’sperformance–
particularlyifusersareconstantly
downloading or streaming videos.
TEST: TheWi-Fitestingappshowsyou
howfastyourwirelessnetworkis.
SOLUTION: Install a router with a
highercapacity.
2.2.3. WHAT TO DO IF THE DEVICES DON’T CONNECT
STEP 1: CHECK WHETHER YOU HAVE SUFFICIENT
WIRELESS NETWORK COVERAGE
Theremaybeaproblemwithyourwirelessnetworkcoverage.Seebelowforsome
potentialcausesandsolutions.Anappfortestingyourwirelessnetworkmaybeauseful
waytoidentifyanyproblems(e.g.Android:Wi-Fianalyzer,iOS:Wi-FiSweetSpots).
DISTANCE
POTENTIALPROBLEM: The device is too
far from the router.
TEST: Checktheperformanceofyour
wirelessnetworkasyoumovefurther
awayfromyourrouter.
SOLUTION: Tosolvethisproblem,you
can either install a repeater or a new
routeroeringenhancedperformance.
OBSTRUCTIONS
POTENTIALPROBLEM: Obstructions such
as thick walls or closed doors weaken
the wireless network signal.
TEST: Testtheperformanceofyour
wireless network on one side of the
wall or with closed doors and compare
it with the performance on the other
side of the wall or with open doors.
SOLUTION: You can use powerline
adapters, which transmit the wireless
network’s signal along the building’s
existing electrical wiring.
18 19
GROHE SENSE USER GUIDE
18 19
2. GETTING STARTED
10


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