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PROBLEM POSSIBLE CAUSE SOLUTION
Pizza Stone
turned black
Use kamado without
platesetter/too high
temperature
When preparing pizza on your Grill Guru, always use a
combination of a pizza stone and a Plate Setter with diuser
stones. You put the pizza stone on the grill grid. The grid is
closer to the re. It is therefore very likely that the temperature
measured on the grid is much higher than the temperature
indicated by the dome thermometer. A dierence of, for
example, 35 degrees Celsius is certainly not crazy. Keep
a dome temperature of about 250 degrees Celsius.
Rust on
grill rack
Not cleaned after use,
exposed to moisture
Step 1: Scour the rust o the grill with a wire brush. Any
supercial rust is also easily removed with steel wool.
Step 2: After sanding, wash the grate or soak it overnight
in a bath of soda water. Then rinse the grate thoroughly.
Step 3: To prevent the grill grid from rusting, we recommend
greasing it with vegetable oil or the Grill Guru Care spray. Use an
oil that can withstand high temperatures. Olive oil is not suitable.
Smoke passing
thermometer The kamado is new
After you have used your Grill Guru a number of times, this
stops by itself. You can also choose to place a felt or silicone
ring between the ceramic and the thermometer, but this is
actually not necessary and the problem disappears by itself.
Piece of
ceramic
broke o
Bumps or the like.
The damage is of an aesthetic nature and will not aect the
operation of the kamado. A piece of broken ceramic does
not aect the warranty either. You can submit a service
request to customer service. By using cold enamel, the
damage will no longer be visible. Remove any loose akes
and mark the spot of damage. It’s as simple as that.
Dierence
temperature
dome vs grill
Height dierence
in the kamado
The grid is closer to the re, which means that the measured
temperature is also higher. A dierence of, for example,
35 degrees Celsius is certainly not crazy. This is why your
dome thermometer may indicate a dierent temperature
than a thermometer close to the grid in the dish.
24


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