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GreatCall Jitterbug Touch 3 Manual

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153 Customer Agreement
Customer Agreement
4.4 How We Calculate Your Bill
Your bill is our notice to you of your fees, charges and other important information. It reects the fees and charges in effect for your service
plan at the time they are incurred. We charge for usage after calls are made or received and charge access and other fees in advance. The
length of a call will be rounded up to the next full minute. Charges start when you’re connected to an outgoing or incoming call and end
after you hang up your phone, the other party on your call hangs up, or the call ends through disconnection. We only bill for calls that
connect, including calls answered by machines. Standard usage charges apply to toll-free calls. There may be additional usage charges
for credit card or third party Operator-assisted calls, which may be required in certain areas. You will incur usage charges at a minimum
rate of $0.35 per minute if you exceed your service plan minutes. Billing for usage and related charges may sometimes be delayed.
Delayed usage charges may be applied in the month they appear on your bill against minutes included in your service plan for that month,
rather than against the included minutes for the month when you actually made or received the call. This may result in charges higher
than you’d expect in the later month.
4.5 Payments, Deposits, Credit Cards, And Checks
Payment is due in full as stated on your bill. IF WE DON’T RECEIVE PAYMENT IN FULL WHEN DUE, WE MAY, TO THE EXTENT PERMITTED BY THE
LAW OF THE STATE OF THE BILLING ADDRESS WE HAVE ON FILE FOR YOU AT THE TIME, CHARGE YOU A LATE FEE UP TO 1.5 PERCENT A MONTH
(18 PERCENT ANNUALLY) OR A FLAT $5 A MONTH, WHICHEVER IS GREATER, ON UNPAID BALANCES. WE MAY ALSO CHARGE YOU FOR ANY
COLLECTION AGENCY FEES BILLED TO US FOR TRYING TO COLLECT FROM YOU. SHOULD WE NOT RECEIVE YOUR LATE PAYMENT, WE MAY
SUSPEND YOUR SERVICE UNTIL PAID IN FULL. WE RESERVE THE RIGHT TO CHARGE A REASONABLE RECONNECTION FEE. IF YOUR ACCOUNT
REMAINS UNPAID, WE WILL CANCEL SERVICE FOR NON-PAYMENT. We reserve the right to require recurring credit card billing for certain
products or services. We also reserve the right to require an advance deposit (or an increased deposit) from you based on your payment
history and changes in your plan and/or the frequency of use of our services. We’ll pay simple interest on any deposit at the rate the law
requires. Please retain your evidence of deposit. You agree that we can apply deposits, payments, or repayments in any order to any amounts
you owe us on your account(s). You can’t use a deposit to pay any bill unless we agree. We will not honor limiting notations you make on or
with your checks. We may charge you up to $25 for any returned check or denied credit card charges, depending on applicable law.
5. Service Subject To Change
Your service is dependent upon our business requirements, including policies, practices and procedures, which we can change
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