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GreatCall Jitterbug 5 Manual

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Customer Agreement
Customer Agreement 211
cancel your account and obtain a return authorization number. If your phone was purchased from a
retail store, it must be returned to that store and is subject to the retailer’s return policy.
• Approved returns must be shipped back at the customer’s expense in the original packaging.
• Refunds, if applicable, will be processed back to the party that paid in the same manner that
payment was received. Please allow 21 business days for processing. You will be charged a $10
restocking fee.
3.2 Service Cancellation
If for any reason you are not completely satised with your service and you wish to cancel, you’ll be
able to do so as described below. However, if you have purchased any Add-On Minutes, they are not
refundable and these minutes will expire after your last bill.
You will receive a nal bill that will detail all the charges and credits on your account.
If you wish to cancel your service before the end of a given month, you’ll be responsible for any account
charges and overages through the date of your nal bill. If you have purchased any Add-On Minutes,
they are not refundable and these minutes will expire after your nal bill.
Although cancellations are effective immediately, we don’t bill for partial months; therefore, you’ll be
charged for the entire month.
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