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Grandstream Networks, Inc.
GXV3651_FHD User
Manual
Firmware Version
1.0.1.71
Page 50 of 51
Last Updated: 3/2013
14. Why cant the live video stream be viewed using a mobile phone or GSurf_Pro
after
changing
the HTTP Port of the
device?
Make sure that the RTSP port of the device is set to 2000 plus the HTTP Port number.
For
example, if the HTTP port is 88, then the RTSP port of the device that you configured
on
GSurf_Pro / mobile phone should be
2088.
15. Some notes on using SD
cards
1. The GXV3651_FHD only supports FAT32 formatted SD
cards
2. The GXV3651_FHD supports SD and
SDHC
3. It takes 10-15 seconds to read SDHC cards with large memory capacities.
Please
wait 15 seconds to unplug the SD card after you plug them into the
device.
4. If there are many files (i.e. 1800 or more image batch files) on the SD card, it can
take
up
to 5 minutes to read them. Please do not refresh the web interface at this time
as
the
GXV3651_FHD will restart reading the SD card. Grandstream is currently
working
on a fix
for this
issue.
16. Port
forwarding
Two ports must be forwarded on your router to watch video from a GXV3651_FHD that
is
located on a private network from a PC in a public network. The web port (HTTP) and
the
RTSP port. Please make note that the RTSP port number changes according to the web
port.
If the web port is 80, then the RTSP port is 554. If the web port is not 80, then the RTSP
port
equals the web port +2000. For example, if the web port is 88, then the RTSP port will
be
2088
50


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