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Customer service department
If your Graef unit has a defect, please contact
your dealer or the Graef customer service de-
partment.
Disposal
At the end of its service life, this product
must not be disposed through normal domes-
tic waste; rather it must be disposed at a col-
lection point for recycling electronic domes-
tic refuse. The symbol on the product and in
the operating instructions points this out. The
materials can be recycled in accordance with
their markings. By recycling, making use of the
materials or other forms of recycling old units
you are making an important contribution to
protecting our environment. Please ask your
municipal administration about the responsible
disposal sites.
Warranty
2 year warranty
Starting with the date of purchase, we as-
sume a 24 month manufacturer’s warranty for
defects that are attributable to manufactur-
ing and material defects. Your legal warranty
rights in accordance with § 439 ff. German
Civil Code-E remain unaffected by this clause.
Not included in the warranty are damages that
have arisen due to improper handling and use
as well as defects which have only a slight in-
uence on the functioning or value of the unit.
Furthermore, shipping damages, unless our re-
sponsibility, are excluded from warranty rights.
Warranty claims are excluded for damages that
arise due to repairs we or our representatives
have not performed. In case of a justied com-
plaint, we will repair or replace the defective
product with a awless product as we choose.
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