Manual Gourmetmaxx Z 02415 - Vital Hot-Air Fryer (page 32 of 68) (English, German, Dutch, French)

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Troubleshooting

If the device should stop working properly, ﬁ rst check whether you are able to correct

the problem yourself. If you are not, contact the Customer Service department (see the

"Customer Service" section). Do not try to repair a faulty device yourself!

Problem Possible cause/solution

The device does not

work.

• Is the plug inserted in the mains socket correctly?

• Is the mains socket defective? Try another mains socket.

• Check the fuse of your mains connection.

• Have you set a cooking time or a cooking temperature?

• Is the device switched on? Press the Start/Stop button.

The stirring mechanism

or the turning ring and

the grill insert will not

move.

• Check whether the inserts are inserted correctly.

The food is not cooked

evenly.

• The food was not cut up into pieces of equal size. Make sure

that all of the pieces of food which you cut up small are of

roughly the same size.

You have made chips

from fresh potatoes. The

result is not crispy.

• Use waxy potatoes. Young potatoes contain more water

and therefore take longer to cook and it is possible that they

may not go as crispy.

• The container is too full, place fewer potatoes into the

device.

• The chips are cut too thick, cut them into thinner pieces.

• Spray the uncooked potatoes with a little bit of oil from the

oil atomiser as this will make them go crispier.

The food sticks to the

container.

• The container is too full, reduce the amount of food.

The food is not properly

cooked.

• The temperature chosen is too low, turn it up to a higher

setting.

• The preparation time is too short, adjust the cooking time.

You have pressed the

Start/Stop button but

the device does not stop

working or the cooking

time elapses and the

device does not stop

working.

• If you press the Start/Stop button during use or when

the cooking time elapses, at ﬁ rst, only the heat supply

switches off. The fan keeps working for some time until the

temperature of the device is reduced. This is totally normal

and is no signs of malfunction. Only remove the plug from

the mains socket when the fan stops running.

02415_DE-GB-FR-NL_V1.indb 3202415_DE-GB-FR-NL_V1.indb 32 21.04.11 15:1721.04.11 15:17

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