35 EN
4. Clean the housing, the inside of the drawer compartment and the heating elements
if necessary with a damp cloth and mild detergent.
5. Store the device in a clean, dry place after cleaning, that is out of the sun and out of
the reach of children and animals.
Troubleshooting
If the device is not working properly, please check whether you are able to rectify the
problem yourself fi rst.
Do not attempt to repair a defective device yourself!
Problem Possible cause / solution
The device does
not work.
• Is the mains plug correctly inserted in the plug socket?
• Is the plug socket defective? Try another plug socket.
• Check the fuse of your mains connection.
• Have you set a cooking temperature?
• Have you used the timer to set a cooking time? The device only
switches on once a time has been set! Note: If you wish to set
a cooking time of under three minutes, you must fi rst turn the
timer to beyond the 3-minute mark and then set it back.
• Has the drawer been inserted correctly? The device only
works if the drawer has been inserted correctly.
• The device is equipped with a safety mechanism which switch-
es off the device automatically if it overheats. If the device
switches off automatically during operation, move the timer to
the 0 position and remove the mains plug from the plug socket.
The device
switches itself off
automatically dur-
ing operation.
• The device is equipped with a safety mechanism which switch-
es off the device automatically if it overheats. If the device
switches off automatically during operation, move the timer to
the 0 position and remove the mains plug from the plug socket.
The drawer con-
taining the basket
insert cannot be
inserted.
• Has the basket insert been overfi lled? Fill the basket insert
no more than 2/3 full with food.
You have prepared
frozen chips. The
result is not crispy.
• Have you used oil? For the preparation of frozen products,
there is generally no need to add any fat as most frozen
products are already prefried!
You have made
chips from fresh
potatoes. The re-
sult is not crispy.
• Use waxy potatoes. Young potatoes contain more water and
therefore take longer to cook and it is possible that they may
not go as crispy.
• The basket insert is too full, place fewer potatoes into the
device.
• The chips are cut too thick, cut them into thinner pieces.
• If necessary, spray the uncooked potatoes with a little oil
from the oil atomiser as this will make them go crispier.
