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CH 1/ Getting Started
Unpacking the Energy Platform
Introduction
For maximum protection against possible shipping damage, the Energy Platform has
been sealed in a two-piece, plastic suspension pack, enclosed within a durable shipping
carton. After opening the carton, inspect the contents for possible shipping damage and
check the carton inventory.
Unpacking
Unpack the Energy Platform from the carton as follows:
Shipping
damage
inspection
Visually inspect the Energy Platform for possible shipping damage. If any damage
exists, first notify and file an insurance claim with your carrier or underwriter or both.
Then notify Dranetz-BMI Customer Service Department of your intentions to return
the unit. DO NOT return the Energy Platform without prior instructions from Dranetz-
BMI Customer Service Department. Dranetz-BMI Customer Service Department can
be reached at (732) 287-3680 or 1-800-372-6832.
Repacking for
return shipment
If the unit must be returned to Dranetz-BMI for service or repair, wrap the unit securely
in heavy packaging material and place in a well padded box or crate to prevent damage.
Do not return the Energy Platform in an unpacked box. Dranetz-BMI will not be
responsible for damage incurred during transit due to inadequate packing on your part.
Return notice
Notify Dranetz-BMI Customer Service of your intention of returning the unit. Do not
return the unit without prior instructions from Dranetz-BMI. Dranetz-BMI Customer
Service Department can be reached at (732) 287-3680 or 1-800-372-6832.
Step Action
1 Remove any remaining literature inside the top of the carton.
2 Carefully remove the Energy Platform from its shipping carton.
3 Remove all accessories inside the carton. Check that all of the standard
accessories (see page 1-4) are included.
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