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Failure Possible cause Remedy
The machine does not
work
(display is not
illuminated).
Machine is not powered. Check if:
plug is in the socket,
there is power in the socket,
the fuse is OK.
Water does not enter
the machine.
Filter is not tightly screwed in.
Inlet pipe is not tightly screwed
to the machine or to the water
faucet.
Outlet pipe fell to the oor.
Tighten the lter properly.
Tighten the inlet pipe.
Af x the outlet pipe to the drain.
The machine moves
during operation.
The machine is not properly
leveled.
Transport brackets are not
removed.
Level the machine with the adjustable
legs.
Remove transport brackets.
The machine vibrates
during the spin.
Unevenly distributed laundry,
especially with very small
quantities (for ex. only the
bathrobe).
This is normal, the machine will
reduce the RPM if vibrations are
too strong. Wash larger quantity of
laundry.
Excessive foaming
during washing.
Excessive measure of detergent. Use washing powder according to
the instructions by the producer and
according to the water hardness and
soiled laundry.
Use only detergents for machine
washing.
Laundry is not properly
spun.
No failure is reported.
The machine switched on the
UKS* function. Because of bad
laundry balance, the machine has
automatically reduced spin RPM.
The machine operates normally. Wash
large and small pieces of laundry
together.
Greasy wads appear
on the laundry.
Too little detergent (laundry was
very greasy).
Wash the laundry again.
Add more detergent for such soiled
laundry, or use liquid detergent.
Unpleasant smell in
the washing machine
drum.
Remains of fabrics, washing
agent and softener in the lter.
Check whether the lter is clean.
Laundry is stained
after washing.
You used liquid detergent or
detergent for colored laundry
which does not contain whitener.
You selected inappropriate
program.
Use the detergent containing whitener.
Select the heavily soiled laundry
program, or activate soaking function.
White powdery
residues on the
laundry.
It is not the consequence of bad
rinsing, but because of neo-
phosphate detergents containing
non soluble components
(zeolites) for water softening.
Such substances may be
deposited upon the laundry.
Inappropriately selected program.
• Immediately rinse the laundry once
again.
• Use liquid detergents which do not
contain zeolites.
• Try removing the residues with the
brush.
• Use program for heavily soiled
laundry, or activate soaking function.
Detergent residues in
the dispenser.
Low water ow pressure.
Some detergents may stick to the
dispenser rather hard if it is wet.
• Clean the inlet pipe screen.
• Wipe the dispenser prior loading
detergent.
23


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