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Failure Possible cause Remedy
Laundry is stained after
washing.
You used liquid detergent or
detergent for colored laundry
which does not contain
whitener. You selected
inappropriate program.
Use the detergent containing
whitener.
Select the heavily soiled laundry
program, or activate soaking
function.
White powdery residues on
the laundry.
It is not the consequence of
bad rinsing, but because of
neo-phosphate detergents
containing non soluble
components (zeolites)
for water softening. Such
substances may be
deposited upon the laundry.
Inappropriately selected
program.
• Immediately rinse the laundry
once again.
• Use liquid detergents which do not
contain zeolites.
• Try removing the residues with the
brush.
• Use program for heavily soiled
laundry, or activate soaking
function.
Detergent residues in the
dispenser.
Low water ow pressure.
Some detergents may stick to
the dispenser rather hard if it
is wet.
• Clean the inlet pipe screen.
• Wipe the dispenser prior loading
detergent.
Softener is not completely
rinsed, or water is left in the
dispenser dish.
Sucking cover is not correctly
positioned or is clogged.
Clean the dispenser and rmly x
the cover to its place.
Unpleasant smell in the
washing machine drum.
Remains of fabrics, washing
agent and softener in the
lter.
Development of germs
Check whether the lter is clean.
Run the auto-clean (SterilTub)
program (see chapter: selecting
additional functions)
Washing time is longer than
usual.
Time indicated on the
display is corrected during
the washing cycle.
Low temperature of inlet
water.
Due to unevenly distributed
load, the machine has
activated the UKS*.
Low mains voltage.
There has been a failure in
the power supply.
Clean water sensor is
engaged.
Washing program time may be up
to 60% longer; however, this does
not imply a fault in the machine.
Washing time is extended by the
power supply down-time.
Time is prolonged for extra rinses.
ERROR 1
Program temperature not
reached (the machine
reports a failure F1)
Temperature sensor
disconnected from the
electronic circuit.
Turn off the appliance and wait for
a few seconds;
turn the appliance back on and
repeat the washing program.
If the failure is reported again, call a
service technician.
24


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