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In case you were not successful in repairing the malfunctions in
spite of the above suggestion chart, call the nearest authorized
service shop.
Repairing the failure arising from inappropriate connections or
use of the appliance is not covered by the guarantee, and the
repair expenses are paid by the customer.
* UKS: universal stability control - this function prevents excessive vibrations during spinning.
26
Failure Possible cause Remedy
ERROR 4
Spinning rpm not reached
in the selected program (the
machine reports a failure
F4)
rpm sensor disconnected
Motor overload due to too
high water level (manual
addition of water) or too big
laundry load
• Motor failure
Turn off the appliance and wait for
a few seconds;
turn the appliance back on and
repeat the washing program.
If the failure is reported again, call a
service technician.
ERROR 5
Motor operation interrupted;
or motor does not operate
(the machine reports a
failure F5)
Failure on motor regulation Turn off the appliance and wait for
a few seconds;
turn the appliance back on and
repeat the washing program.
If the failure is reported again, call a
service technician.
ERROR 6
Program temperature not
reached (the machine
reports a failure F6)
• Heater failure
Inlet water too cold
Manual addition of water
Turn off the appliance and wait for
a few seconds;
turn the appliance back on and
repeat the washing program.
If the failure is reported again, call a
service technician.
ERROR 9
Machine pumps water;
(the machine reports a
failure F9)
(only on some models)
Machine switched the Aqua-
stop protection system on
Disconnect the machine from mains
power and close water intake. Tilt
the machine carefully forward to let
any water collected at the bottom of
the machine to drain out. Reconnect
the machine and start the program.
If the failure occurs again, call
nearest service.
26


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