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604197
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4 SAFETY PRECAUTIONS
10 WASHING MACHINE DESCRIPTION
11 Technical specifications
12 Control unit
14 INSTALLATION AND CONNECTION
14 Removing the blocking rods
15 Moving and transport after installation
16 Selecting the room
16 Adjusting the washing machine feet
17 Washing machine placement
19 Connecting to water supply
20 Aqua stop
20 Total aqua stop
21 Connecting and securing the water discharge hose
23 Connecting the appliance to the power mains
24 BEFORE USING THE APPLIANCE FOR THE FIRST TIME
25 WASHING PROCESS, STEP BY STEP (1–7)
25 Step 1: Heed the labels on the laundry
26 Step 2: Preparing the washing process
28 Step 3: Choosing the washing programme
32 Step 4: Choosing the settings
36 Step 5: Selecting additional functions
39 Step 6: Starting the washing programme
40 Step 7: Change of washing programme or manual (physical) cancellation
41 Step 8: End of the washing programme
42 INTERRUPTIONS AND CHANGING THE PROGRAMME
45 MAINTENANCE & CLEANING
45 Cleaning the dispenser tray
46 Cleaning the water supply hose, detergent dispenser housing, and rubber
door gasket
47 Cleaning the pump filter
48 Cleaning the washing machine exterior
49 TROUBLESHOOTING
49 What to do ...?
50 Troubleshooting and error table
54 Servicing
55 RECOMMENDATIONS FOR WASHING AND ECONOMIC USE YOUR
WASHING MACHINE
58 Stain removal tips
60 DISPOSAL
61 PROGRAM DURATION AND SPINNING RATE TABLE
62 TYPICAL CONSUMPTION TABLE
STEPS OF
THE WASHING
PROCESS
WASHING
MACHINE
CLEANING AND
MAINTENANCE
INTRODUCTION
TROUBLE-
SHOOTING
PREPARING
THE WASHING
MACHINE
BEFORE FIRST
USE
MISCELLANE-
OUS
CONTENTS
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Follow the instructions for correct installation of the Gorenje
washing machine and connection to the water and power
mains (see chapter »INSTALLATION AND CONNECTION«).
Connection to water and power supply has to be executed
by an adequately trained technician or expert.
Any repair and maintenance pertaining to safety or
performance should be done by trained experts.
To avoid danger, a damaged power cord may only be
replaced by the manufacturer, a service technician, or an
authorized person.
Before connecting the washing machine to the power
mains, wait for at least 2 hours until it reaches room
temperature.
In case of a defect, only use approved spare parts by
authorized manufacturers.
In case of incorrect washing machine connection, incorrect
use, or servicing by an unauthorized person, the user shall
bear the cost of any damage as such damage shall not be
covered by warranty.
The washing machine may not be connected to the power
mains using an extension cord.
Do not connect the washing machine to power mains using
an external switching device such as a programme timer, or
connect it to power mains that is regularly switched on and
off by the power supply provider.
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Do not connect the washing machine to an electrical outlet
intended for an electric shaver or hair dryer.
Do not install the washing machine in a room where the
temperature can drop to below 5°C, as washing machine
parts may be damaged in case of water freezing.
Place the washing machine on a level and stable solid
(concrete) base.
If the washing machine is placed on an elevated stable base,
the washing machine has to be additionally secured against
tipping.
Before the first use of the washing machine, remove the
blocking rods, as switching on a blocked washing machine
can result in serious damage (see chapter »INSTALLATION
AND CONNECTION/Removing the blocking rods«). Warranty
shall be void in cases of such damage.
To connect the washing machine to water supply, make
sure to use the supplied water supply hose and gaskets.
Water pressure has to be between 0.05 and 0.8 MPa (0.5 – 8
bar).
Always use a new water supply hose to connect the washing
machine to water supply; do not reuse an old water supply
hose.
The end of the water discharge hose should reach into a
water drain line.
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Before the start of the washing cycle, press the door on the
indicated spot until it locks into place. The door cannot be
opened during washing machine operation.
We recommend removing any impurities from the
washing machine drum before the first wash using the
Cotton 90°C programme (see PROGRAMME TABLE).
After the washing cycle, close the water tap and pull out
the washing machine plug from the power socket.
Clean the pump filter whenever the symbol
appears on the
display unit.
Only use the washing machine for washing laundry, as
described in the instruction manual. The machine is not
intended for dry cleaning.
Only use agents for machine washing and care of
laundry. We shall not be responsible for any damages or
discolouration of gaskets and plastic parts resulting from
incorrect use of bleaching or colouring agents.
When descaling, only use descaling agents with added
anti-corrosion protection. (Only use non-corrosive descaling
agents.) Follow the manufacturer's instructions. Finish the
descaling process with several rinse cycles or by running the
Steril tub (Self-cleaning programme) in order to remove any
residual acid (e.g. vinegar etc.).
Do not use detergents that contain solvents as this could
lead to release of poisonous gases, damage to the washing
machine, and risk of fire and explosion.
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No silver ions are released during the washing programme.
The washing machine is not intended for use by persons
(including children) with physical or mental impairments,
or persons with lacking experience and knowledge. These
persons should be instructed about the use of the washing
machine by a person responsible for their safety.
The warranty does not cover consumables, minor
deviations in colour, increased noise that results from
appliance age and which does not affect the functionality of
the appliance, and aesthetic defects on components, which
do not affect the functionality and safety of the appliance.
CHILD SAFETY
Before closing the washing machine door and running the
programme, make sure there is nothing except laundry in the
drum (e.g. if a child climbed into the washing machine drum
and closed the door from the inside).
Keep the detergent and conditioner out of reach of children.
Activate the child lock. See chapter »CHOOSING THE
SETTINGS/Child lock«.
Do not let children younger than three years come
near the appliance, unless they are under constant
supervision.
The washing machine is made in compliance with all
relevant safety standards.
This washing machine may be used by children aged 8
years and above and by persons with reduced physical,
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sensory or mental capabilities or lack of experience and
knowledge, but only if they are supervised during the use of
the washing machine, if they have been provided relevant
instructions regarding safe use of the washing machine, and
if they understand the hazards of inappropriate use. Make
sure children do not play with the appliance. Children may
not clean the washing machine or perform any maintenance
tasks without supervision.
DANGER OF HOT SURFACE
At higher washing temperatures, the door glass will heat up.
Be careful to avoid burns. Make sure children do not play
near the door glass.
WATER OVERFLOW PROTECTION (WITH WASHING
MACHINE SWITCHED ON)
If the water level in the appliance rises above normal level,
then the excess water level protection will be activated. It will
shut off the water supply and start pumping out the water.
The program is interrupted and an error is reported (see
TROUBLESHOOTING TABLE).
TRANSPORT/TRANSPORT AFTER INSTALLATION
If you intend to move the washing machine after it has
been installed, then it should be blocked by inserting at
least one blocking rod (see chapter »INSTALLATION AND
CONNECTION/Moving and transport«). Before inserting the
blocking rods, disconnect the washing machine from the
power mains!
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BACK
1 Water supply hose
2 Power cord
3 Water discharge hose
4 Adjustable feet
FRONT
1 Control unit
2 Start/pause button
3 Programme selector knob
4 On/off/reset button
5 Dispenser tray
6 Door
7 Rating plate
8 Pump filter
34 25
6 87
1
4
2
1
3
WASHING MACHINE DESCRIPTION
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TYPE: PS15/XXXXX MODEL: XXXXXX.X
Art.No.: XXXXXX Ser.No.: XXXXXXXX
220-240 V ~ XX Hz XX A Pmax.: XXXX W
XXXX W XXXX/min X kg 0,05-0,8 MPa
IPX4
MADE IN SLOVENIA
Rating plate
TECHNICAL SPECIFICATIONS
(DEPENDING ON THE MODEL)
Rating plate with basic information about the washing machine is fitted on the front wall of the
washing machine door opening (see chapter »WASHING MACHINE DESCRIPTION«).
Maximum load See rating plate
Width 600 mm 600 mm 600 mm 600 mm
Height 850 mm 850 mm 850 mm 850 mm
Washing machine depth (a) 430 mm 465 mm 545 mm 610 mm
Depth with door closed 462 mm 495 mm 577 mm 640 mm
Depth with door open (b) 947 mm 980 mm 1062 mm 1125 mm
Washing machine weight X kg (depending on the model)
Rated Voltage See rating plate
Nominal power See rating plate
Connection See rating plate
Water pressure See rating plate
Current See rating plate
Frequency See rating plate
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2
PROGRAMME
SELECTOR KNOB
CONTROL UNIT
60°
30°
30°
30°
allergy care
speed 20'
sports
down wear
spin|drain
rinse&soft.
40°
wool
90°
60°
40°
30°
20°
40°
30°
mix
cotton
steril tub
1 2 3
3
START/PAUSE BUTTON
Use this button to start or
pause a programme.
Upon start-up or during pause,
the button backlight will flash;
when the programme is started
and in progress, it will be lit
continuously.
1
ON/OFF/RESET
BUTTON
Use this button to turn the
washing machine on and
off, and to reset the washing
programme.
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4
WASHING MODE
4a ECOCARE
4b TIMECARE
5
WATER+ (HIGH WATER
LEVEL)
6
PREWASH
7
SPIN (SPINNING RATE
1600/DRAIN /PUMP
STOP )
Option to set the spinning rate
8
CLEAN THE PUMP
FILTER symbol lighting
9
CHILD LOCK symbol
lighting
Press the positions 7+10 and
hold them for 3 seconds.
10
START DELAY
Option to set a start
delay
7 9 10
54b4a4
86
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1
Move the hoses and
undo the screws on
the back of the washing
machine.
Remove the two angular
pieces.
2
Slide the angular
pieces onto the
grove in the blocking rod;
before doing so, rotate
the right angular piece to
the opposite side.
3
Use the angular
pieces to rotate the
blocking rods by 90°and
pull them out.
4
Cover the two holes
through which the
blocking rods were
inserted with plastic
plugs, and redo the
screws that you undid
in step 1. The plastic
plugs are supplied in the
bag with the washing
machine instruction
manual.
INSTALLATION AND CONNECTION
Remove all packaging. When removing the packaging, make sure not to damage the appliance
with a sharp object.
REMOVING THE BLOCKING RODS
Before the first use of the appliance, transport rods must be removed. A blocked washing
machine may be damaged when it is switched on for the first time. Warranty shall be void in
cases of such damage!
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MOVING AND TRANSPORT AFTER INSTALLATION
If you wish to move the washing machine after it has been installed, the angular pieces and at
least one blocking rods have to be re-installed to prevent vibration damage to the washing machine
during transport (see chapter »INSTALLATION AND CONNECTION/Removing the blocking rods«). If
you lost the angular pieces and the blocking rods, they can be ordered from the manufacturer.
After transport, the washing machine should be left to stand still for at least two hours
before it is connected to the power mains, so that it can reach room temperature. The
appliance should be installed and connected by a trained technician.
Carefully read the instructions for use before connecting the washing machine. Repair or
any warranty claim resulting from incorrect connection or use of the washing machine shall
not be covered by the warranty.
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Incorrect levelling of the washing machine with the adjustable legs may cause vibration,
appliance sliding across the room, and loud operation. Incorrect levelling of the washing machine is
not subject to warranty.
Sometimes, unusual or louder noise may appear during appliance operation; these are mostly
the result of improper installation.
1
Level the washing
machine in
longitudinal and
traverse direction by
rotating the adjustable
feet.
2
After adjusting
the height of the
feet, firmly tighten the
jam nuts (counter nuts)
using a spanner No
17, by turning them
towards the bottom of
the washing machine
(see figure).
SELECTING THE ROOM
Floor on which the washing machine is placed must have a concrete base. It should be clean
and dry; otherwise, the washing machine may slide. Also, clean the bottom surface of adjustable
feet.
The washing machine must stand level and stable on a solid base.
ADJUSTING THE WASHING MACHINE FEET
Use a water scale and spanner No. 32 (for feet) and 17 (for the nut).
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12 3
4X
b
a
WASHING MACHINE PLACEMENT
If you also have a Gorenje dryer of corresponding (same) dimensions, it can be placed on top of the
Gorenje washing machine (in this case, vacuum feet must be used) or next to it (figures 1 and 3).
If your Gorenje washing machine is smaller (minimum depth 545 mm) than your Gorenje dryer, then
the dryer support has to be purchased (figure 2). It is essential to use the vacuum feet! Additional
equipment (dryer support (a) and vacuum feet (b)) are available for purchase at service units.
The surface on which the appliance is placed should be clean and level.
Gorenje washing machine onto which you intend to place the Gorenje dryer should hold the weight
of the Gorenje dryer (see chapter »WASHING MACHINE DESCRIPTION/Technical information«).
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Before connecting the washing machine to the power mains, wait for at least 2 hours until
it reaches room temperature.
Opening the washing machine door (bird's-eye view)
b
a
180°
See chapter »WASHING MACHINE
DESCRIPTION/Technical information«).
a = Washing machine depth
b = Depth with door open
The washing machine may not be in contact with a wall or adjacent furniture. For optimum
washing machine operation, we recommend observing the clearances from the walls as indicated in
the figure.
In case of failure to observe the minimum required clearances, safe and correct washing machine
operation cannot be ensured. Moreover, overheating can also occur (figures 1 and 2).
Installing the washing machine under a countertop is not recommended.
Washing machine installation clearances
3
25 mm
25 mm
1
50 mm
2
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For normal washing machine operation, the pressure in the water mains should be between 0.05
and 0.8 MPa (0,5 - 8 bar). Minimum dynamic water pressure can be determined by measuring the
water flow. In 15 seconds, 3 litres of water should flow from a fully open tap.
If your model has connections for both hot and cold water, then connect one hose to the
cold water supply (blue wing nut or blue mark on the hose) and the other one to the hot water
supply (red wing nut or red mark on the hose), as indicated on the back of the washing machine.
Connections are labelled with letters C and H (C = cold, H = hot). Warm water (mixture of hot and
cold water) is only added for programmes at 40 °C or higher.
Tighten the water supply hose by hand, firmly enough for the hose to have a good seal (max. 2 Nm).
After connecting the hose, the seal must be checked for any leaks. Do not use pliers or similar tools
when connecting the hose as this could damage the nut thread.
Only use the water supply hose supplied with the appliance. Do not use any used or other hoses.
A
B
C
A
AQUA STOP
B
TOTAL AQUA
STOP
C
REGULAR
CONNECTION
CONNECTING TO WATER SUPPLY
Attach the hose to the water tap by screwing it onto the thread.
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Do not dip the water supply hose with the Aqua stop system in water as it contains an electric
valve.
When connecting the water supply hose, make sure to connect it in a way that allows adequate
and unobstructed water supply.
a
AQUA STOP
If an internal tube or hose is damaged, a shut-off system is activated that cuts the water supply
to the washing machine. In such case, the control glass (a) will turn red. Replace the water supply
hose.
TOTAL AQUA STOP
If an internal tube or hose is damaged and if water is present on the bottom of the washing
machine, a shut-off system is activated that cuts the water supply to the washing machine. In this
case, the washing process will be stopped, water supply will be cut off, and the washing machine
will switch on the pump and signal an error.
(ONLY WITH SOME MODELS)
(ONLY WITH SOME MODELS)
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A
B
C
max 100 cm
min 60 cm
max 90 c
m
max 100 cm
max 150 cm
A
B
C
max 100 cm
min 60 cm
max 30 - 40 cm
max 160 cm
max 90 cm
A
Discharge
hose end may
be placed over a
washbasin or a
bathtub. B Use a
string fed through the
opening in the elbow
support to attach the
hose and prevent it
from slipping to the
floor.
B
Discharge hose
may also be
attached directly to the
washbasin drain.
C
Discharge hose
can also be
attached to a wall
drain with a trap;
such trap should be
properly installed to
allow cleaning.
CONNECTING AND SECURING THE WATER DISCHARGE
HOSE
Feed the water discharge hose into a washbasin or a bathtub, or connect it directly to a drain
(discharge hose minimum diameter 4 cm). The vertical distance from the floor to the end of the
discharge hose may be no more than 100 cm and no less than 60 cm. It can be attached in three
ways (A, B, C).
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If the discharge hose is not correctly attached, safe and correct washing machine operation
cannot be ensured.
D
The discharge
hose has to be
attached and affixed to
the pin on the back of
the washing machine,
as shown in the figure.
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2 h
Before connecting the washing machine to the power mains, wait for at least 2 hours until
it reaches room temperature.
Connect the washing machine to a grounded power outlet. After installation, the wall outlet should
be freely accessible. The outlet should be fitted with an earth contact (in compliance with the
relevant regulations).
Information on your washing machine is indicated on the rating plate (see chapter »WASHING
MACHINE DESCRIPTION/Technical information«).
We recommend using over-voltage protection to protect the appliance in case of a
lightning strike.
The washing machine may not be connected to the power mains using an extension cord.
Do not connect the washing machine to an electrical outlet intended for an electric shaver or hair
dryer.
Any repair and maintenance pertaining to safety or performance should be done by trained
experts.
A damaged power cord may only be replaced by a person authorized by the manufacturer.
CONNECTING THE APPLIANCE TO THE POWER MAINS
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Programme
Max. load
Recommended
amount
Programme description
Down wear
40°C
** (1/2) Washing programme is suitable for pillows and
jackets stuffed or padded with down. The wash takes
place at a low temperature, with a large amount of
water, with gentle tumbling, and a gentle spin cycle.
Sports
(Sportswear)
30°C
3,5 kg Slightly soiled sportswear made of cotton, microfibres
and synthetic fibres, at lower spinning rates and a
brief final spinning cycle.
Wool/Handwash
30°C
2 kg Gentle washing programme for washing wool, silk,
and clothes that require manual washing. Maximum
temperature is 40°C. This programme has a short
spinning cycle. Top spinning speed available is 800
rpm.
Speed 20´
30°C
2,5 kg
Quick washing programme for laundry that only
needs refreshing.
Allergy care
60°C
** (1/2) Washing programme is used to wash normal to
heavily soiled clothes that require special care, such
as clothes for people with highly sensitive skin or skin
allergies. We recommend turning the garments inside
out, as this will also thoroughly wash out the skin
and other residues. You can also select the option
to wash at maximum temperature and maximum
spinning speed.
Auto wash
30°C
* MAX
Washing programme automatically adjusts the
duration of the main wash and the number of rinses
depending on the amount of laundry in the machine.
Use it for lightly soiled laundry.
No extra programme settings are possible.
* Maximum load (MAX)
** Half load (1/2)
/ Any load (0 kg – MAX kg)
Maximum dosing (70 ml/g)
Half dosing (40 ml/g)
Low dosing (20 ml/g)
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Maximum amount of laundry in kg (for the cotton programme) is indicated on the rating plate
fitted under the washing machine door (see chapter »WASHING MACHINE DESCRIPTION/
Technical information«).
Maximum or nominal load applies to laundry prepared pursuant to the IEC 60456 standard.
For better washing effect, we recommend loading the drum to 2/3 when using the cotton
programmes.
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4 4a 4b
WASHING MODE
NORMALCARE (basic/default setting)
ECOCARE (4a) (This mode will save energy; washing time will be
longer, and water consumption will be lower.)
TIMECARE (4b) (This mode will save time as programme duration will be
shorter, but it will use more water.)
We recommend a half-load for the Cotton programme.
Light on the button for the selected washing mode is lit.
4
STEP 4: CHOOSING THE SETTINGS
Most programmes feature basic settings, but these settings can be changed.
Adjust the settings by pressing the relevant function button (before pressing the (3) START/PAUSE
button).
Functions that cannot be changed with the selected washing programme are partly lit (dimmed).
Certain settings cannot be selected with some programmes. Such settings will not be lit, and the
button will flash when pressed (see FUNCTION TABLE).
Description of lighting of functions for the selected programme:
Lit (Basic/preset setting);
Dimmed (Functions that can be adjusted) and
Unlit (Functions that cannot be selected).
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SPIN (SPINNING RATE/DRAIN/PUMP STOP)
For changing the spinning rate, only draining, and stop pump (7). With
preset or selected spinning rate, (7a) will be lit on the display unit. If you
select draining without spinning, the symbol (7b) will appear on the
display unit. If you select »Pump stop«, the symbol (7c) will appear on
the display unit.
Select the »Pump stop«
(7c) option when you want the laundry to
stay soaked in the water from the last rinse cycle in order to prevent it
from creasing when you are unable to take it from the washing machine
immediately after the washing programme is complete. You may set the
desired spinning rate. To continue the program, press the (3) START/
PAUSE button that is lit. Water will be drained (pumped out) and the final
spin cycle will be run.
7 7a 7b 7c
7
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CHILD LOCK
A safety feature. To activate the child lock, simultaneously press the (7) SPIN
(SPINNING RATE/DRAIN/PUMP STOP) and (10) START DELAY positions
and hold them for at least three seconds. The selection will be confirmed by
an acoustic signal and by a signal light (the symbol (9) will be lit). Follow
the same procedure to deactivate the child lock. As long as the child lock is
activated, programme, settings, or additional functions cannot be changed.
Child lock remains active even after the washing machine is switched off.
For safety reasons, the child lock does not prevent switching off the washing
machine with the (1) ON/OFF/RESET button. To select a new programme,
the child lock must first be deactivated.
7 109
7 10
+
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START DELAY
Use this function to start the washing cycle after a certain amount of time
has elapsed. Press the (10) START DELAY position. -:-- will appear on the
display (10a). If, for example, you choose a programme with a duration of
2:39, the time will be indicated on the display unit, and the symbol (10b)
will be lit under the time.
If the function (10) START DELAY has been selected, then the symbol
(10c) will be lit.
By pressing the (10) START DELAY position, you can adjust the time in
30-minute steps up to 6 hours, and by 1-hour steps up to 24 hours.
If nothing is pressed for 5 seconds, actual washing time will be displayed.
To set the time to the end of the washing programme again, press the (10)
START DELAY position.
The function is activated when the (3) START/PAUSE button is pressed.
Washing machine is counting down the set time. When the countdown
reaches zero, the selected washing programme will start automatically.
To interrupt or change the start delay time, press and hold the (1) ON/
OFF/RESET button. Press the (10) START DELAY position to select
a new delay time and confirm it by pressing the (3) START/PAUSE
button.
To quickly cancel the start delay, press and hold the position (10)
START DELAY for 3 seconds. The washing program will resume.
In case of a power supply failure before the delay time has elapsed,
press the (3) START/PAUSE button to resume the delay time
countdown.
10a 10b
10c
10
10
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STEP 5: SELECTING ADDITIONAL FUNCTIONS
Activate/deactivate the functions by pressing the desired function (before pressing the (3)
START/PAUSE button).
Some settings cannot be selected with certain programmes. Such functions will not be lit on the
display unit, and when the corresponding button is pressed, an acoustic signal will be emitted and
the light on the button will flash (see FUNCTION TABLE).
6 5
WATER+ (HIGH WATER LEVEL)
Use this function to wash with a larger amount of water, and with two
additional rinse cycles on some programmes.
PREWASH
Washing heavily soiled laundry, particularly with stubborn superficial
stains.
If you select PREWASH, add the detergent into the prewash
compartment .
5
6
When the washing machine is switched off, all extra functions return to their basic or custom
settings, except for the acoustic signal setting.
If you have set the START DELAY function and you are using liquid detergent, we do not
recommend setting a programme without a pre-wash.
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TIME OPTIMIZATION DURING THE PROGRAMME PROGRESS
In the early stage of the washing programme, the washing machine uses advanced technology to
detect the amount of laundry. After load detection, the washing machine adjusts the programme
duration.
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STEP 7: CHANGE OF WASHING PROGRAMME OR
MANUAL (PHYSICAL) CANCELLATION
1
To stop and
cancel a washing
programme, press the
(1) ON/OFF/RESET
button and hold it for
more than 3 seconds.
2
The washing
programme is
temporarily paused
when the time remaining
until programme
completion is flashing on
the display unit .
At the same time,
the washing machine
pumps the water out of
the washing machine
drum. When the water
is pumped out, washing
machine door will
be unlocked. If the
water in the washing
machine is hot, the
washing machine will
automatically cool it and
pump/drain it out.
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STEP 8: END OF THE WASHING PROGRAMME
The washing machine will indicate the end of the washing programme with an acoustic signal and
»End« will appear on the display until the washing machine switches into low standby mode or
switches off. After 5 minutes, the »End« sign will no longer be displayed.
1. Open the washing machine door.
2. Take the laundry from the drum.
3. Close the door!
4. Shut off the water supply tap.
5. Switch off the washing machine (press the (1) ON/OFF/RESET button).
6. Unplug the power cord from the outlet.
1
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INTERRUPTIONS AND CHANGING
THE PROGRAMME
MANUAL INTERRUPTION
To stop and cancel a washing programme, press the (1) ON/OFF/RESET button and hold it for
more than 3 seconds. Signal lights will flash on the display. At the same time, the washing machine
pumps the water out of the washing machine drum. When the water is pumped out, washing
machine door will be unlocked. If the water in the washing machine is hot, the washing machine will
automatically cool it and pump/drain it out.
PERSONAL SETTINGS
Basic or default settings for each washing programme can also be changed. When you select the
programme and additional functions, you may store such combination by pressing the (3) START/
PAUSE button and holding it for five seconds. S C will appear on the display.
The programme will remain stored until it is changed using the same procedure.
Personal settings can also be reset to factory settings in the user menu.
PERSONAL SETTINGS MENU
Switch on the washing machine by pressing the (1) ON/OFF/RESET button. Simultaneously press
the (6) PREWASH and (10) START DELAY positions to open the Personal Settings Menu. Signal
lights for ECOCARE, TIMECARE, and WATER+ (HIGH WATER LEVEL) will light up on the
display unit. Number 1 will appear on the LED display, which also indicates the settings function.
Rotate the programme selector knob (2) to the left or to the right to choose the function to change.
Number 1 indicates sound settings and number 2 indicates resetting of Personal programme
settings to factory defaults. If the desired settings are not selected in 20 seconds, the programme
will automatically return to main menu. Press the (7) SPIN (SPINNING RATE/DRAIN/PUMP STOP)
position to confirm the desired functions and their settings; press the (6) PREWASH position to
go back one step. Acoustic signal volume can be set at four levels (0 means the sound is off; 1
means that the button sound is activated; 2 means low volume, and 3 means high volume). Choose
the volume level by rotating the programme selector knob (2) to the left or to the right. The lowest
setting means that the acoustic signal is switched off.
PAUSE BUTTON
The washing programme can always be stopped by pressing the (3) START/PAUSE button. The
washing programme is temporarily paused when the time remaining until programme completion
is flashing on the display unit . If there is no water in the drum and water temperature is not too
high, then the door will unlock after a certain period of time, and they can be opened. To resume
the washing program, first close the door and then press the key (3) START/PAUSE button.
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ADDING/REMOVING LAUNDRY DURING WASHING MACHINE OPERATION
After a certain period of time, the washing machine door can be opened if the water level and
temperature are below a predefined threshold.
If the conditions below are met, then the electronic door lock is released and the washing machine
door can be opened:
water temperature in the drum has to be suitable,
water level in the drum has to be below a certain value.
In order to add or remove laundry from the washing machine during programme operation, proceed
as follows:
1. Press the (3) START/PAUSE button.
2. If all conditions for release of electronic door lock are met, then you can open the washing
machine door and add or remove laundry from the drum.
3. Close the washing machine door!
4. Press the (3) START/PAUSE button.
The washing program will resume.
If you add a considerable amount of laundry during the wash, the laundry could be washed less
effectively, since the washing machine initially sensed a lower weight of the load of laundry and
added a smaller amount of water. Insufficient amount of water relative to the amount of laundry
could also cause damage to the laundry (rubbing of dry laundry),
and washing time can be longer.
Washing time will resume from the point at which the washing programme was interrupted.
ERRORS
In case of an error or fault, the programme will be interrupted.
Flashing signal lights and an acoustic signal will warn about such occurrence (see
TROUBLESHOOTING TABLE), and the error will be indicated on the display (E:XX).
POWER SUPPLY FAILURE
In case of a power supply failure, the washing programme is interrupted. When power supply
resumes, »PF« (Power Failure) will appear on the display unit. To resume the washing programme,
press the button (3) START/PAUSE.
Delay time will not be reset.
Washing time will resume from the point at which the washing programme was interrupted.
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TROUBLESHOOTING AND ERROR TABLE
Problem/
error
Indication on the display unit and
problem description
What to do?
E0 Incorrect settings
Restart the programme. If the error reoccurs,
call a service technician.
E1 Temperature sensor error.
Inlet water too cold. Repeat the washing
programme.
If the washing machine reports this error again,
call a service technician.
E2 Door lock error.
Make sure the washing machine door is closed.
Unplug the power cord from the outlet; then,
plug the power cord back into the outlet and
switch on the washing machine.
If the error reoccurs, call a service technician.
E3 Water filling error.
Check the following:
is the water inlet valve open,
is the filter on the water supply hose clean,
is the water supply hose deformed (clipped,
clogged etc.),
is the pressure in the water mains between
0.05 and 0.8 MPa (0,5–8 bar).
Then, press the (3) START/PAUSE button to
resume the programme. If the error reoccurs,
call a service technician.
E4 Motor error Restart the programme. If the error reoccurs,
call a service technician.
E5 Motor error
Restart the programme. If the error reoccurs,
call a service technician.
E6 Water heating error Restart the programme. If the error reoccurs,
call a service technician.
E7 Water draining error
Check the following:
is the pump filter clean,
is the discharge hose clogged,
is the drain clogged,
if the discharge hose placed is placed below
the maximum and above the minimum
height (see chapter »INSTALLATION AND
CONNECTION/ Connecting and securing the
water discharge hose«);
then, press the (3) START/PAUSE button
again. If the error reoccurs, call a service
technician.
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Problem/
error
Indication on the display unit and
problem description
What to do?
E9 Water detected at the bottom of
the washing machine (Total Aqua
Stop system)
Turn off the appliance and turn it back on.
If the error reoccurs, call a service technician.
E10 Water level sensor error.
Unplug the power cord from the outlet; then,
plug the power cord back into the outlet and
switch on the washing machine.
If the error reoccurs, call a service technician.
E11 Water overflow
If there is water in the drum that exceeds a
certain level, and an error is reported on the
display unit, the washing program will be
interrupted and water will be pumped out of the
washing machine. Restart the programme. If
the error reoccurs, call a service technician.
If there is water in the drum that exceeds
a certain level, and an error is reported on
the display unit, while the washing machine
continues to add water, close the water tap
and call a service technician.
E12 Motor control error
Restart the programme. If the error reoccurs,
call a service technician.
E22 Error while locking the door. Door is closed, but it cannot be locked. Switch
off the washing machine. Switch it back on and
restart the washing program.
If the error reoccurs, call a service technician.
E23 Error while unlocking the door.
Door is closed, but it cannot be unlocked. Turn
off the washing machine, then turn it back on. If
the error reoccurs, call a service technician. To
open the door, see chapter »INTERRUPTIONS
AND CHANGING THE PROGRAMME/Opening
the door manually«.
E36 Electronics communication failure
in the washing machine
Unplug the power cord from the outlet; then,
plug the power cord back into the outlet and
switch on the washing machine.
If the error reoccurs, call a service technician.
E37 Electronics communication failure
in the washing machine
Unplug the power cord from the outlet; then,
plug the power cord back into the outlet and
switch on the washing machine.
If the error reoccurs, call a service technician.
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RECOMMENDATIONS FOR WASHING
AND ECONOMIC USE YOUR
WASHING MACHINE
Wash new coloured garments separately the first time.
Wash heavily soiled laundry in smaller amounts, with more powder detergent or with a pre-wash
cycle.
Apply a special stain remover on stubborn stains before the wash. We recommend referring to
STAIN REMOVAL TIPS.
With slightly soiled laundry, we recommend a programme without a pre-wash cycle, use of shorter
programmes (e.g. TIMECARE) and a lower washing temperature.
If you often wash laundry at low temperatures and with liquid detergents, bacteria may spawn
which can cause odour in the washing machine. To prevent such odour, we recommend
occasionally running the Steril tub (Self-cleaning programme) (see PROGRAMME TABLE).
We recommend avoiding washing very small amounts of laundry as this will lead to excessive use
of energy and poorer washing machine performance.
Loosen any folded laundry before putting it into the drum.
Only use detergents for machine washing.
Add powder or liquid detergents as instructed by the manufacturer, according to the washing
temperature and selected washing programme.
If water hardness exceeds 14°dH, water softener should be used. Heater damage resulting from
incorrect use of water softeners shall not be covered by the warranty. Check the information on
water hardness with your local water supply company or authority.
Use of chlorine-based bleaches is not recommended as they can damage the heater.
Do not add hardened lumps of powder detergent into the detergent dispenser as this may clog the
piping in the washing machine.
When using thick liquid laundry care products, we recommend diluting them with water to prevent
clogging the dispenser tray drain.
Liquid detergents are intended for washing programmes without a prewash cycle.
At higher spinning rates, there will be less residual moisture in the laundry. As a result, drying in a
tumble dryer will be more economical and faster.
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Water hardness
Hardness levels
°dH (°N) m mol/l °fH(°F) p.p.m.
1 – soft < 8,4 < 1,5 < 15 < 150
2 – normal 8,4 - 14 1,5 - 2,5 15 - 25 150 - 250
3 – hard > 14 > 2,5 > 25 > 250
Check the information on water hardness with your local water supply company or authority.
1
A separator/divider
tab is supplied
with the washing
machine, which
allows adding liquid
detergent to the main
wash compartment
(left compartment).
2
When using
powder detergent,
the separator/divider
tab should be lifted.
3
When using liquid
detergent, the
separator/divider tab
should be lowered.
Symbols of detergent dispenser compartments
prewash
main wash
softening
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We recommend adding powder detergent immediately before the washing cycle. If you add it
sooner, make sure the detergent compartment in the dispenser tray is completely dry before adding
the powder detergent: otherwise, the powder detergent may cake before the start of the washing
process.
Pour the conditioner into the dispenser tray, into the compartment with the symbol . Observe
the recommendation on the conditioner packaging.
Do not fill the conditioner compartment over the max. indication (maximum indicated level).
Otherwise, the conditioner will be added to the laundry too soon, leading to poorer washing effect.
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STAIN REMOVAL TIPS
Before using special-purpose stain removers, try using the natural methods that do not harm the
environment on less stubborn stains.
However, prompt action is required! Soak the stain with an absorbent sponge or a paper towel;
then, rinse with cold (lukewarm) water – but never with hot water!
Stains Stain removal
Mud When the stain is dry, first scrape it off the garment before washing
it in the washing machine. If the stain is stubborn, soak it with an
enzyme-based stain remover before the wash. If the stain is not
stubborn, wash the laundry with liquid detergent or powder detergent
and water before the wash.
Antiperspirant Before washing in the washing machine, apply liquid detergent
onto the laundry. Apply stain removers on any stubborn stains.
Alternatively, use oxygen-based bleach for the wash.
Tea Soak or rinse the laundry in cold water and add stain remover if
necessary.
Chocolate Soak or rinse the laundry with lukewarm soapy water. Then, apply
lemon juice and rinse.
Ink Before washing in the washing machine, apply stain removers on the
stain. You may also use denatured alcohol. Turn the garment inside
out and place a paper towel under the stain. Use the alcohol on the
back side of the stain. At the end of the pro-cess, thoroughly rinse
the garment.
Felt tip pens Dilute some starch in water and apply it to the stain. When it dries,
scrape it off with a brush; then, wash the garment in the washing
machine.
Baby food (urine, mud,
food stains)
Before washing in the washing machine, soak the stains in lukewarm
water for at least half an hour. For easier stain re-moval, add an
enzyme-based stain remover.
Grass Before washing in the washing machine, soak the laundry in an
enzyme-based stain remover.
Grass stains can also be re-moved by soaking (for approx. 1 hour) in
diluted lemon juice or distilled vinegar.
Eggs Soak the garment in an enzyme-based stain remover. Soak in cold
water for at least 30 minutes or a few hours if the stains are stubborn.
Then, wash in the washing machine.
Coffee Soak the garment in salt water. If the stain is not fresh, soak it with a
mixture of glycerine, ammonia and alcohol.
Shoe polish Apply cooking oil to the stain and rinse.
3


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