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Failure Possible cause Remedy
Greasy wads appear on
the laundry.
Too little detergent (laundry was
very greasy).
Wash the laundry again.
Add more detergent for such soiled
laundry, or use liquid detergent.
Laundry is stained after
washing.
You used liquid detergent or
detergent for colored laundry
which does not contain whitener.
Use the detergent containing
whitener.
White powdery residues
on the laundry.
It is not the consequence of bad
rinsing, but because of neo-
phosphate detergents containing
non soluble components
(zeolites) for water softening.
Such substances may be
deposited upon the laundry.
Immediately rinse the laundry once
again.
Use liquid detergents which do
not contain zeolites.
Try removing the residues with
the brush.
Detergent residues in the
dispenser.
Low water ow pressure.
Some detergents may stick to the
dispenser rather hard if it is wet.
Clean the inlet pipe lter net.
In case of low water pressure
increase water level.
• Wipe the dispenser prior loading
detergent.
Softener is not completely
rinsed, or water is left in
the dispenser dish.
Sucking cover is not correctly
positioned or is clogged.
Clean the dispenser and rmly x
the cover to its place.
Unpleasant smell in the
washing machine drum.
Remains of fabrics, washing
agent and softener in the lter.
Development of germs
Check whether the lter is clean.
Run the auto-clean (SterilTub)
program (see chapter: selecting
additional functions)
Washing time is longer
than usual.
Time indicated on the
display is corrected during
the washing cycle.
Low temperature of inlet water.
Due to unevenly distributed
load, the machine has activated
the UKS*.
Low mains voltage.
There has been a failure in the
power supply.
Washing program time may be up
to 60% longer; however, this does
not imply a fault in the machine.
Washing time is extended by the
power supply down-time.
FAILURE 1
Program temperature not
reached (the machine
reports a failure - the
LEDs periodically ash
once)
Temperature sensor disconnected
from the electronic circuit.
Turn off the appliance and wait for
a few seconds;
turn the appliance back on and
repeat the washing program.
If the failure is reported again, call a
service technician.
FAILURE 4
Spinning rpm not reached
in the selected program
(the machine reports
a failure - the LEDs
periodically ash four
times)
(in some models,
FAILURE 2 is displayed)
rpm sensor disconnected
Motor overload due to too high
water level (manual addition of
water) or too big laundry load
• Motor failure
Turn off the appliance and wait for
a few seconds;
turn the appliance back on and
repeat the washing program.
If the failure is reported again, call a
service technician.
21


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