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39
TROUBLESHOOTING TABLE
351677
Failure Possible cause What to do...?
The machine does not
work – the display is not
lit.
• Machine is not powered. Check if:
• power in the socket,
• the fuse is OK,
• plug is in the socket.
Water is leaking from the
machine.
• Filter is not tightly screwed
in.
• Inlet pipe is not tightly
screwed to the machine or
to the water faucet.
• Outlet pipe fell to the floor.
• Tighten the filter properly.
• Tighten the inlet pipe.
• Affix the outlet pipe to the drain.
The machine moves
during operation.
• The machine is not properly
levelled.
• Transport brackets are not
removed.
• Level the machine with the
adjustable legs.
• Remove transport brackets.
The machine vibrates
during the spin.
• Unevenly distributed
laundry, especially with very
small quantities (for ex. only
the bathrobe).
• This is normal, the machine will
reduce the RPM if vibrations are
too strong. Wash larger quantity
of laundry.
Excessive foaming during
washing.
• Excessive measure of
detergent.
• Use washing powder according
to the instructions by the
producer and according to
the water hardness and soiled
laundry. Use only detergents for
machine washing.
Laundry is not properly
spun. No failure is
reported.
• The machine switched on
the UKS* function. Because
of bad laundry balance, the
machine has automatically
reduced spin RPM.
• The machine operates normally.
Wash large and small pieces of
laundry together.
Greasy wads appear on
the laundry.
• Too little detergent (laundry
was very greasy).
• Wash the laundry again. Add
more detergent for such soiled
laundry, or use liquid detergent.
Laundry is stained after
washing.
• You used liquid detergent
or detergent for coloured
laundry which does not
contain whitener.
• Unsuitable program has
been selected.
• Use the detergent containing
whitener.
• Use special stain removers.
White powdery residues
on the laundry.
• It is not the consequence of
bad rinsing, but because of
neo-phosphate detergents
containing non soluble
components (zeolites)
for water softening.
Such substances may be
deposited upon the laundry.
• Immediately rinse the laundry
once again.
• Use liquid detergents which do
not contain zeolites.
• Try removing the residues with
the brush
Detergent residues in the
dispenser.
• Low water flow pressure.
Some detergents may stick
to the dispenser rather hard
if it is wet.
• Clean the inlet pipe filter net.
• Wipe the dispenser prior loading
detergent.
Softener is not
completely rinsed,
or water is left in the
dispenser dish.
• Sucking cover is not
correctly positioned or is
clogged.
• Clean the dispenser and firmly
fix the cover to its place.
Unpleasant smell in the
washing machine drum.
• Remains of fabrics, washing
agent and softener in the
filter.
• Development of germs.
• Check whether the filter is clean.
• Run the auto-clean (SterilTub)
program (see chapter: selecting
additional functions).
39


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