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Fault: Cause/Remedy
The appliance does not operate
after connection to the mains:
• Check if there is power in the socket and if the appliance is
switched on.
Cooling system operates
continuously without intermittent
stoppages:
Ambient temperature too high.
• Frequent opening of the door, door open too long.
• Door not closed properly (particle between door gasket,
sagged door, check gasket sealing, etc...).
• Excessive quantity of fresh food inserted at once.
• Check air circulation for suf cient cooling of the compressor,
and clean the condenser.
• ‘Intensive freezing’ or ‘Intensive cooling’ option is on.
Excessive ice formation at the rear
interior wall of the refrigerator:
• Frequent opening of the door, door open too long.
• Inserting hot food in the refrigerator.
• Food or dish is touching the rear interior panel of the
refrigerator.
• Bad door sealing; clean or replace the gasket if dirty or
damaged.
Water dripping from the appliance: • Drain outlet is clogged, drain water drips past the collection
groove.
Alarm (refrigerator/freezer):
• Frequent opening of the door, door open too long.
• Door not closed properly (particle between door gasket,
sagged door, damaged gasket, etc...).
• Excessively long power failure.
• Excessive quantity of fresh food inserted at once.
• Refrigerator sensor (A) is crammed with fresh food. Free the
sensor and allow air to circulate around it.
Dif cult door opening: • If you want to open the immediately closed door, you may
experience trouble in doing so. This happens because
certain quantity of cold air escapes from the appliance
through the open door and is replaced by warm ambient air.
Cooling of such air creates negative pressure (vacuum) and
suction, which prevents easy opening of the door. Situation
is normalized after a few minutes, and you can open the
door with ease.
Troubleshooting guide
25


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