Manual Gorenje rk 4295 e (page 13 of 14) (English)

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Instructions for Use

Trouble-Shooting Guide

During the service, you can come across some

troubles that in most cases result from improper

handling of the appliance and can easy be

eliminated.

The Appliance Fails to Operate

After connecting to the Mains

Supply

• Check the supply in the outlet socket and make

sure the appliance is switched on (thermostat in

operating position).

Continuous Operation of the

Refrigerating System

• The door was frequently opened or it was left

opened for too long.

• The door is not properly closed (the door may

sag, the gasket may be polluted or damaged).

• Perhaps you have overloaded the appliance

with fresh foods.

• The reason may be inadequate ventilation of

the compressor and condenser (assure

adequate air circulation and wipe off the

condenser).

• Continuous operation button activated (see

section Freezing of Food).

Ice Formation on the Inner Rear

Wall

As long as the defrost water runs to the channel

and through the opening to the drain pan on the

compressor, automatic defrosting of the

appliance is assured.

In case the ice formation on the inner back wall is

increased (3-5 mm), ice should be manually

defrosted.

Set the thermostat knob to STOP position and

leave the door open. Never use electric devices

for defrosting and do not scrape the ice or frost

layer with sharp objects.

After completed defrosting, turn the knob to

desired position and close the refrigerator door.

The cause of increased ice formation may be one

of the following:

− the door does not seal well (clean the gasket if

it is contaminated, or replace it if it is damaged);

− the door was frequently opened or it was left

opened for too long;

− the food stored in the refrigerator was warm;

− the food or dish is touching the inner back wall.

Water is Leaking From the

Refrigerator

In case the discharge water outlet is clogged, or

the defrost water drips over the channel, water

leaks from the refrigerator.

• Clean the clogged opening, for example with a

plastic straw.

• Manually defrost the increased ice layer. See

Ice Formation on the Inner Back Wall.

The Freezer Door is Hard to Open

If you want to open the door that has just or

recently been closed, you may find it hard to

open. The reason why this happens is, that when

you open the door, warm air gets into the

appliance and when it is getting cool, the

underpressure seals the door. After few minutes

(5-10), the door can easily be opened.

Noise

Cooling in refrigerating-freezing appliances is

enabled by the refrigerating system with

compressor, which produces noise. How noisy

the appliance is depends on where it is placed,

how it is used and how old the appliance is.

• During the operation of the compressor the

noise of liquid is heard and when the

compressor is not operating, the refrigerant flow

is heard. This is a normal condition and it has

no influence whatsoever on the lifetime of the

appliance.

• After starting the appliance, the operation of

the compressor and the refrigerant flow may be

louder, which does not mean that something is

wrong with the appliance and it has no

influence on the lifetime of the appliance.

Gradually the noise is reduced.

• Sometimes unusual and stronger noise is

heard, which is rather unusual for the

appliance. This noise is often a consequence of

inadequate placing.

− The appliance shall be placed and levelled

firmly on solid base.

− It should not touch the wall or kitchen units

standing next to it.

− Check the accesories in the interior of the

appliance, they should be placed correctly in

their positions; also check the bottles, tins

and other vessels that might touch each other

and rattle.

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Gorenje rk 4295 e Manual

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