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Specific soiling
Heavy soiling and stains (limescaling and shiny, mother-ofpearl- type stains) can best be removed when
the hob is still slightly warm. Use commercial cleaning agents to clean the hob.
Proceed as outlined under Item 2.
First soak food which has boiled over with a wet cloth and then remove remaining soiling with a
special glass scraper for glass ceramic hobs. Then clean the hob again as described under Item 2.
Burnt sugar and melted plastic must be removed immediately, when they are still hot, with a glass
scraper. Then clean the hob again as described under Item 2.
Grains of sand which may get onto the hob when you peel potatoes or clean lettuce may scratch the
surface of the hob when you move pots around. Make sure that no grains of sand are left on the hob.
Changes in the colour of the hob will not affect the function and the stability of the glass ceramic
material. These colour changes are not changes in the material but food residues which were not
removed and which have burnt into the surface.
Shiny spots result when the base of the cookware rubs on the surface of the hob, particularly when
cookware with an aluminium base or unsuitable cleaning agents are used. They are difficult to remove
with standard cleaning agents. You may need to repeat the cleaning process several times. In time, the
decoration will wear off and dark stains will appear as a result of using aggressive cleaning agents and
faulty pan bottoms.
WHAT TO DO IF TROUBLE OCCURS
Please note
If your appliance is faulty, please check whether you can rectify the problem yourself by consulting these
instructions for use.
But there are some problems described below that you can fix yourself.
The fuses blow regularly?
Contact a technical customer service or an electrician!
You can't switch you induction hob on?
Has the wiring system (fuse box) in the house blown a fuse?
Has the hob been connected to the mains?
Are the sensor buttons partly covered by a damp cloth, fluid or a metallic object? Please rectify.
Are you using unsuitable cookware? See the section onCookware for induction hobs”.
Is the cookware you are using making noises?
This is due to technical reasons; the induction hob and the pot are not at risk.
Does the cooling fan still operate after it has been switched off?
This is normal since the electronic unit is being cooled down.
Is the hob making noises (clicking or cracking sounds)?
This is for technical reasons and cannot be avoided.
Does the hob have tears or cracks?
If cracks, fractures or any other defects appear in your glass ceramic hob, immediately switch off the
appliance. Disconnect fuse immediately and call Customer Service.
In case of any errors during operation, please check the following table before calling for service. Below
are some common errors and the checks to perform.
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