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If you notice a crack in the glass top (however small),
switch the hob o immediately, unplug the hob, turn o
the (automatic) fuse switch(es) in the meter cupboard or,
in the event of a permanent connection, set the switch
in the power supply lead to zero.) Contact the service
department.
Č If the appliance does not work properly, this does not
always mean that it is defective. Try to deal with the
problem yourself fi rst by checking the points mentioned
below.
General
Troubleshooting table
Symptom Possible cause Solution
Symbols appear in the
displays when the hob is
activated for the fi rst time.
This is the standard set-up
routine.
Normal operation.
The fan runs on for several
minutes after the hob has
been switched o .
The hob is cooling. Normal operation.
A slight smell is noticeable
the fi rst few times the hob
is used.
The new appliance is
heating up.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
You can hear a ticking
sound in your hob.
This is caused by the
capacity limiter on the
front and back zones.
Ticking can also occur at
lower settings.
Normal operation.
The pans make a noise
while cooking.
This is caused by the
energy fl owing from the
hob to the saucepan.
At high settings this is
perfectly normal for some
pans. It will not damage
either the pans or the hob.
You have switched on a
cooking zone, but the
display shows
.
The pan you are using is
not suitable for induction
cooking. or has a diameter
of less than 12 cm.
Use a suitable pan, see
page 11 and 12.
The hob is not working
and nothing appears in the
display.
There is no power supply
due to a defective cable or
a faulty connection.
Check the fuses or the
electric switch (if there is
no plug).
A fuse blows as soon as the
hob is switched on.
The hob has been wrongly
connected.
Check the electrical
connections.
Fault code E2. The hob has overheated. Let the hob cool down and
then use a lower setting.
Fault code E3 The pan is not suitable for
induction cooking.
Use a suitable pan, see
page 11 and 12.
16
TROUBLESHOOTING
16


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