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EN 22
TROUBLESHOOTING
General
If you notice a crack in the glass top (however small), switch the hob off immediately, unplug the
hob, turn off the (automatic) fuse switch(es) in the meter cupboard or, in the event of a permanent
connection, set the switch in the power supply lead to zero.) Contact the service department.
Troubleshooting table
If the appliance does not work properly, this does not always mean that it is defective. Try to
deal with the problem yourself first by checking the points mentioned below or check for
more information the website www.gorenje.com.
Symptom
Possible cause
Solution
The display lights up when
the
hob is activated for the
first time.
This is the standard
set-
up
routine.
Normal operation.
The fan runs on for several
minutes
after the hob has
been
switched off.
The hob is cooling.
Normal operation.
A slight smell is noticeable
the
first few times the hob
is used.
The new appliance is
heating
up.
This is normal and will
disappear
once it has
been
used
a few times. V
entilate
the kitchen.
The pans make a noise while
cooking.
This is caused by the energy
flowing
from the hob to the
saucepan.
At high settings this is
perfectly
normal for some
pans. It
will not damage
either
the
pans or the hob.
You have switched on
a
cooking zone, but the
display
shows u.
The pan you are using is
not
suitable for induction
cooking,
or has a to small
diameter.
Use a suitable pan.
A cooking zone suddenly
stops
working and you
hear
a
signal.
The preset time has ended.
Touch the plus (+) key to stop
th
e bleep.
The hob is not working
and
nothing appears in
the
display.
There is no power supply
due
to a defective cable
or
a
faulty connection.
Check the fuses or the electric
switc
h (if there is no plug).
22


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