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Troubleshooting
PROBLEM
REASON
SOLUTION
The humidifier
does not
operate.
The power adapter is not
well inserted.
Insert the power adapter in
place.
Low water level in the water
channel
Fill the water tank with water.
The water tank is not
installed in place.
Install the water tank correctly.
There is a strange
smell
in the air.
Water is dirty or hasn't been
changed for a long time.
Clean the water tank and
water
channel. Use clean water for
humidification.
Humidifying effect
is not
good.
The carbon filter at the air
inlet is blocked by dust.
Clean the carbon filter at the
air
inlet.
There is abnormal
sound.
The device is not placed
steadily.
Put it on a flat and solid place
or
on the floor and keep it stable.
There is water
around the
humidifier.
The humidifier is used in a
place that is not well
ventilated or with high
humidity. The mist cannot
be fully dissipated and
therefore turns into water
around the humidifier.
Turn down the humidification
output (especially at night in
sleep). Or you may use an air
conditioner or a fan to speed
up
the air ventilation and improve
the
humidifying effect.
There is water in
the
water tank but the
humidifier cannot
work.
The humidifier is tilted,
resulting in low water level
in the water channel. The
device has switched itself
off due to low water level
protection.
Put the humidifier on a flat and
solid place and keep it stable.
Water overflows
from the
water channel or
the
water level is too
high,
resulting in small
humidification
output and
dripping noise.
The float plate, sealing part
and water cover
subassembly are not fixed
in place; the water cover
subassembly is blocked.
Fix the float plate, sealing part
and
water cover subassembly in
place;
remove the blockage.
27


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