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Troubleshooting5
Problem What to do
Time is not set or
incorrect.
The heart rate
doesn’t show after
turning on heart rate
checking.
Smart Watch doesn't
show notifications.
The time on the Smart Watch is
synced when connected to your
Smart Phone.
If you are using an iPhone make
sure you press Pair when the APP
pops up “Bluetooth Pairing
Request”. If your phone is Android,
please make sure
you have turned Notification
feature on.
You may have the strap too loose
for the Smart Watch to detect your
heart rate - just tighten the strap,
activate heart rate detection and
don't move your hand for 20s.
Can I use Smart
Watch while
swimming?
No the Smart Watch is water
resistant to IP67 rating only.
15


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