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TROUBLESHOOTING HINTS
An easy way to check that the system is working properly is to disconnect the wiring from
the door panel and to check the monitor directly connected to the door panel terminal
connector.
No shortcircuit will damage the connected units, with the exception of a shortcircuit
between CTO and ' ' monitor or distributor terminals.
O Nothing operates.
w Check the output power supply voltage between ' ' and '+' terminals: it should have
17,5 to 18,5Vd.c. If not, disconnect the power supply from the installation and
measure again. If it's correct now, it means there is a short circuit in the installation:
disconnect the power supply from mains and check the installation.
w Check that 'D' terminal is not shortcircuited with ' ' or '+' terminals.
w Check that 'D' terminal hasn't been changed by 'A' terminal somewhere in the installation.
O Inappropriate audio level.
w Adjust the level volumes as shown on page 113. In case of feedback, reduce the
audio levels until feedback fade out. If feedback don't dissapears refer to the
following hint.
O Continuous audio feedback.
w Check that 'A' terminal is not shortcircuited with other terminals.
O Door open function no operates.
w Remember that this function is only available during call and communication progresses.
w Disconnect the lock release from door panel terminal connector and short-circuit
terminals ' ' and 'CV ': at that moment the output voltage between terminals 'CV+'
y 'CV ' should be 12Vd.c. If it's so check the lock release and its wiring.
O The system cannot be programmed.
w If you are programming push buttons door panels, check that the switch number 2 of
the configuration dip switch is set to ON, and that the programming steps are
correctly followed. In case of coded door panels, check that the panel is into
program mode (see pages 123 and 126).
w Check that 'D' terminal is not shortcircuited with other terminals.
w Check that the door panels jumper corresponding to the communications resistor are
properly placed, as shown on the installation diagrams.
O Some units don't receive calls.
w Remember that each apartment must have a master unit only. Check that the units
are switched on and correctly programmed.
w Make sure that the master monitor or phone is switched on.
OThe monitor does not show images.
w Make sure that the doorpanel is configurated with camera (see page 115).
w Check the proper connection of coaxial cable or twisted pair by means of the
diagrams shown on pages 140 to 149.
––
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NOTAS / NOTES
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157


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