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Troubleshooting
1.
The first time to turn on the
After updating the system of the
application software. Then, the speed of turning on the
before.
2.
Sometimes, the temperature of the
It is the common situation that the temperature of the
several applications at the same time or the backlight is maximum or it is charging.
3. The device cannot connect to the Wi
Make sure the wireless router works well.
The distance between the
there is no wall or other barriers between them.
Please make sure the user and the password are correct.
4. Cannot surf the Internet.
Please make sure the distance between the
50m.
Please re-
connect the Wi
5. The system cannot run in some situation.
When installing some third party applications, the system may not run. It is suggested
to long click the Power button for 6 seconds to turn off the
6. Cannot set the E-
mail or register the application system
Please make sure the connection of the
Please make sure the way to set the
7. Cannot read the data of
the memory
Please make sure the
Please make sure that your memory card capacity is between 1 and 16GB
The first time to turn on the
device takes too long time.
After updating the system of the
device, it will take 2-
3 minutes to install the
application software. Then, the speed of turning on the
device
Sometimes, the temperature of the
device is a little high.
It is the common situation that the temperature of the
device
is a little high when use
several applications at the same time or the backlight is maximum or it is charging.
3. The device cannot connect to the Wi
-Fi network.
Make sure the wireless router works well.
The distance between the
device and the wireles
s router should be wi
there is no wall or other barriers between them.
Please make sure the user and the password are correct.
Please make sure the distance between the
device
and the wireless
connect the Wi
-Fi.
5. The system cannot run in some situation.
When installing some third party applications, the system may not run. It is suggested
to long click the Power button for 6 seconds to turn off the
device.
mail or register the application system
Please make sure the connection of the
Internet works well.
Please make sure the way to set the
e-mail is correct.
the memory
card
Please make sure the
memory card inserted into the device
correctly.
Please make sure that your memory card capacity is between 1 and 16GB
14
3 minutes to install the
will be faster than
is a little high when use
several applications at the same time or the backlight is maximum or it is charging.
s router should be wi
thin 50m and
and the wireless
hot spot is within
When installing some third party applications, the system may not run. It is suggested
correctly.
Please make sure that your memory card capacity is between 1 and 16GB
14


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