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Warranty & Product Care
Warranty
Product Care
This product is covered under one year manufacturer warranty starting from the
date of purchase. Within the warranty period, any repair service or components
replacement will be provided for free.
Warranty does not apply to the following circumstances:
1. Product failure due to improper use, misuse, drops, abuse, alteration, faulty
installation, power line surge or modification
2. Product failure due to acts of nature such as natural disaster, fire, flood, or casualty.
3. Any damaged made to the charging port by user error is not covered by the
manufacturer warranty.
1. The product is made of natural wood, any natural wood grain on the wood
is not a product fault.
2. Any drop of this product could cause damage to the device.
3. You can use tissue or a damp cloth to clean the copper diffuser plate when
it’s not in use.
4. Please take extra care when charging this product with the micro-USB
charging port.
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