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Gigaset S790 / BRD-SEN EN / A31003-G2100-U112-3-7419 / appendix.fm / 06.07.2011
Version 4, 16.09.2005
System support
Please contact the system support service in
the event of faults.
Your specialist dealer will be able to help you
with any questions about operating your
device.
Please have your proof of purchase ready
when calling.
Replacement or repair services are not
offered in countries where our product is not
sold by authorised dealers.
Questions and answers
The table below contains a list of common
problems and possible solutions.
Please note
Please address any questions about the
phone line to your network provider.
Registration or connection problems with
a Bluetooth headset.
¥ Reset the Bluetooth headset (see the user
guide for your headset).
¥ Delete registration data from the handset
when deregistering the device (
¢page 45).
¥ Repeat the registration process (¢page 44).
The display is blank.
1. The handset is not switched on.
¥ Press and hold the end call key a.
2. The battery is empty.
¥ Charge the battery or replace it
(
¢page 11).
Not all menu items are displayed.
The menu display is restricted (standard mode).
¥ Activate extended menu display
(expert mode) (
¢page 24).
No Base flashes on the display.
1. The handset is outside the range of the base.
¥ Move the handset closer to the base.
2. The base's range is reduced because
Eco Mode is activated.
¥ Deactivate Eco Mode (¢ page 37) or
reduce the distance between the handset
and the base.
3. The base is not switched on.
¥ Check the base power adapter
(
¢page 9).
Please register handset flashes on the display.
Handset has not been registered with the base or
has been deregistered.
¥ Register the handset (¢page 40).
Handset does not ring.
1. The ringtone is deactivated.
¥ Activate the ringtone (¢page 50).
2. The phone only rings if the phone number has
been transferred.
¥ Switch on the ringtone for unknown calls
(
¢page 49).
You cannot hear a ringtone/dialling tone from
the fixed line network.
The phone cord supplied has not been used or
has been replaced by a new cord with the wrong
pin connections.
¥ Please always use the phone cord supplied or
ensure that the pin connections are correct
when purchasing from a retailer (
¢page 9).
The connection always terminates after
approx. 30 seconds.
Repeater activated/deactivated (
¢page 52).
¥ Activate/deactivate the handset
(
¢page 21).
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥ Reset the system PIN to 0000 (¢page 53).
Forgotten the system PIN.
¥ Reset the system PIN to 0000 (¢page 53).
The other party cannot hear you.
You have pressed the mute button h. The
handset is "muted".
¥ Reactivate the microphone (¢ page 27).
The number of the caller is not displayed
despite CLIP.
Calling Line Identification is not enabled.
¥ The caller should ask the network provider to
enable Calling Line Identification (CLI).
56


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