Template Module, Version 1.3, 11.04.2019,
Service (Customer Care)
Gigaset E560H / HSG US en / A31008-M2758-R301-1-3S19 / appendix_legal.fm / 9/24/19
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Availability and operation of the functions
may differ on your telephone.
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• Consumables (such as batteries and fuses).
• Payments for labor or service to representatives or service centers not authorized to perform product
maintenance by Gigaset NAM.
• Loss of data.
• Testing and examination discloses that the alleged defect or malfunction in the Product does not exist.
This warranty does not cover customer education, instruction, installation or removal, set up adjustments,
problems related to service(s) provided by a carrier or other service provider, and/or signal reception prob-
lems. Gigaset NAM shall not be responsible for software, firmware, information, or memory data contained in,
stored on, or integrated with any Products returned for repair, whether under warranty or not. This warranty
is valid only in the country in which it is purchased (i.e., the United States of America or Canada respectively,
but not both).
USE WITH ACCESSORIES NOT SUPPLIED BY GIGASET NAM OR NOT OTHERWISE EXPRESSLY AUTHORIZED BY
GIGASET NAM MAY VOID WARRANTY.
4. WARRANTY CLAIM PROCEDURE
All warranty claims must be made by notifying Gigaset NAM prior to the expiration of the warranty period.
Gigaset NAM's obligation to provide warranty support shall not extend past the end of the warranty period,
except that any product repaired or replaced during the warranty period shall continue to be warranted for
the balance of such warranty period or thirty (30) days, whichever is greater.
Support service will be provided for you by accessing the toll free customer service number:
1-866 247-8758 tollfree.
5. LIMITATION OF WARRANTY
Gigaset NAM makes no warranty or representation that the software in the Products will meet your require-
ments or will work in combination with any hardware or applications software products provided by third
parties, that the operation of the software will be uninterrupted or error free, or that all defects in the software
products will be corrected.
6. LIMITATION ON REMEDIES; NO CONSEQUENTIAL OR OTHER DAMAGES
Your exclusive remedy for any breach of this limited warranty is as set forth above. Except for any refund
elected by Gigaset NAM, YOU ARE NOT ENTITLED TO ANY DAMAGES, INCLUDING BUT NOT LIMITED TO
CONSEQUENTIAL DAMAGES, if the Product does not meet the limited warranty, and, to the maximum extent
allowed by applicable law, even if any remedy fails of its essential purpose. The terms below ("Exclusion of Inci-
dental, Consequential and Certain Other Damages") are also incorporated into this limited warranty. Some
states/jurisdictions/provinces do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights.
You may have others which vary from state/jurisdiction/province to state/jurisdiction/province.
7. DISCLAIMER OF WARRANTIES
GIGASET NAM AND ITS SUPPLIERS PROVIDE THE PRODUCT AND SUPPORT SERVICES (IF ANY) AS IS AND WITH
ALL FAULTS. THE LIMITED WARRANTY IS IN LIEU OF ANY OTHER EXPRESS WARRANTIES (IF ANY) CREATED BY
ANY DOCUMENTATION OR PACKAGING EXCEPT FOR THE LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW IS IN LIEU OF ANY IMPLIED OR STATUTORY WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, OF ACCURACY OR COMPLETENESS OR RESPONSES, OF RESULTS, OF WORKMANLIKE EFFORT, OF
LACK OF VIRUSES AND OF LACK OF NEGLIGENCE, ALL WITH REGARD TO THE PRODUCT, AND THE PROVISION
OF OR FAILURE TO PROVIDE SUPPORT SERVICES. ALSO, THERE IS NO WARRANTY OR CONDITION OF TITLE,
QUIET ENJOYMENT, QUIET POSSESSION, OR CORRESPONDENCE TO DESCRIPTION OR NONINFRINGEMENT
WITH REGARD TO THE PRODUCT. Some states/jurisdictions/provinces do not allow limitations on how long an
implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above
exclusions or limitations may not apply to you. If an implied warranty or condition is created by your state/
province and federal or state/provincial law prohibits disclaimer of it, you also have an implied warranty or
condition, BUT ONLY AS TO DEFECTS DISCOVERED DURING THE PERIOD OF THIS LIMITED WARRANTY (ONE
YEAR). AS TO ANY DEFECTS DISCOVERED AFTER THE ONE YEAR PERIOD, THERE IS NO WARRANTY OR CONDI-
TION OF ANY KIND. This limited warranty gives you specific legal rights, and you may also have other rights
which vary from state to state/province to province. In no event shall Gigaset NAM's liability exceed the cost
