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Service (Customer Care)
Gigaset E500H / IM1 en / A31008-M2256-R101-2-4N19 / appendix.fm / 02.03.2011
Version 4, 16.09.2005
Nothing in this Guarantee shall
attempt to limit or exclude a Cus-
tomers Statutory Rights, nor the
manufacturer's liability for death
or personal injury resulting from
its negligence.
u The duration of the Guarantee
shall not be extended by services
rendered under the terms of the
Guarantee.
u Insofar as no Guarantee default
exists, Gigaset Communications
reserves the right to charge the cus-
tomer for replacement or repair.
u The above provisions does not
imply a change in the burden of
proof to the detriment of the cus-
tomer.
To invoke this Guarantee, please
contact the Gigaset Communica-
tions telephone service. The rele-
vant number is to be found in the
accompanying user guide.
Guarantee Certificate -
Ireland
Without prejudice to any claim the
user (customer) may have in relation
to the dealer or retailer, the cus-
tomer shall be granted a manufac-
turer’s Guarantee under the condi-
tions set out below:
u In the case of new devices and
their components exhibiting
defects resulting from manufac-
turing and/or material faults
within 24 months of purchase,
Gigaset Communications shall, at
its own option and free of charge,
either replace the device with
another device reflecting the cur-
rent state of the art, or repair the
said device. In respect of parts
subject to wear and tear (includ-
ing but not limited to, batteries,
keypads, casing), this warranty
shall be valid for six months from
the date of purchase.
u This Guarantee shall be invalid if
the device defect is attributable
to improper care or use and/or
failure to comply with informa-
tion contained in the user manu-
als. In particular claims under the
Guarantee cannot be made if:
u The device is opened (this is
classed as third party interven-
tion)
u Repairs or other work done by
persons not authorised by
Gigaset Communications.
u Components on the printed cir-
cuit board are manipulated
u The software is manipulated
u Defects or damage caused by
dropping, breaking, lightning or
ingress of moisture. This also
applies if defects or damage was
caused by mechanical, chemical,
radio interference or thermal fac-
tors (e.g.: microwave, sauna etc.)
u Devices fitted with accessories
not authorised by Gigaset Com-
munications
u This Guarantee shall not apply to
or extend to services performed
by the authorised dealer or the
customer themselves (e.g. instal-
lation, configuration, software
downloads). User manuals and
any software supplied on a sepa-
rate data medium shall be
excluded from the Guarantee.
50


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