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Gigaset C610A IP Manual

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Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / title-AB.fm / 08.03.11
Congratulations
By purchasing a Gigaset, you have chosen a brand that is fully committed
to sustainability. This product’s packaging is eco-friendly!
To learn more, visit www.gigaset.com.
1
Gigaset C610/610A IP – your perfect companion
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / introduction.fm / 08.03.11
Version 4, 16.09.2005
Gigaset C610/610A IP – your perfect companion
... with impressive internal qualities. Go crazy for the vibrant 3.5" TFT display and first-class
sound quality. Your Gigaset can do a lot more than just make calls:
Ethernet port
Connect your Gigaset to the Internet and your PC via Ethernet. Use your public and private
directories on the Internet (¢page 81). Update the directory on your Gigaset and your
directory on the PC simultaneously.
Directory for 150 vCards – appointments
Save phone numbers and other data to the local directory (¢page 73). Enter anniversaries
in the directory and set reminders (¢page 79).
Use your Gigaset as a PABX
Register up to six handsets and use your Gigaset's three answering machines. Assign each
device its own phone number.
It's easy to configure your Gigaset thanks to the wizards
They help you to configure the VoIP connections for your phone and to assign the receive and
send connections to the registered handsets and (for the Gigaset C610A IP) to the integrated
answering machines (¢page 23).
Go online with your Gigaset
Use your phone's Info Center and have information specifically provided for the phone from
the Internet shown on the display (¢page 111).
2
Gigaset C610/610A IP – your perfect companion
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / introduction.fm / 08.03.11
Version 4, 16.09.2005
For more information about your phone, visit
www.gigaset.com/gigasetC610ip or www.gigaset.com/gigasetC610Aip.
After purchasing your Gigaset phone, please register it at
www.gigaset.com/service – this will ensure any questions you may have or warranty services
you request are dealt with even faster!
Have fun using your new phone!
Other practical information
Transfer the directory from an existing Gigaset handset (¢page 77), use the programmable
digit and display keys (¢page 150) for quick dial or quick access to important functions,
skip back five seconds when listening to answering machine messages to repeat the last sec-
tion (¢page 121), use your phone to read your e-mail (without a PC).
Environment
Gigaset Green Home – be environmentally aware when using your phone. For details of our
ECO DECT products, visit www.gigaset.com/service.
Please note
To change the display language, proceed as follows (¢page 153):
¤Press right on the control key v.
¤Press left on the control key u to select the Ï symbol and confirm the selection with
the right display key.
¤Press the bottom of the control key s three times and confirm with the right display
key.
¤Press the bottom of the control key suntil the correct language is selected. The press
the right display key.
3
Handset at a glance
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / overview.fm / 08.03.11
Version 4, 16.09.2005
Handset at a glance 1Display in idle status
2Battery charge status (¢page 38)
3Display keys (¢page 42)
4Message key (¢page 71)
Access to call and message lists;
Flashing: new message or new call
5End call key, On/Off key
End a call;
cancel function;
go back one menu level (press briefly);
return to idle status (press and hold);
handset on/off (press and hold in idle status)
6Hash key
Keypad lock on/off (press and hold in
idle status);
toggles between upper/lower case and digits
7Mute key (¢page 60)
Muting the microphone
8Microphone
9Recall key
- Consultation call (flash)
- Insert a dialling pause (press and hold)
10 Star key
Activate/deactivate ringtones
(press and hold);
with an open connection: switch between
pulse dialling/tone dialling (press briefly);
text input: open table of special characters
11 Connection socket for headset (¢page 39)
12 Key 1
Dial answering machine (C610A IP only)/
Network mailbox (press and hold)
13 Talk key
Flashing: incoming call;
accept call;
open redial list (press briefly);
open connection list (press and hold;
¢page 51);
when writing an SMS: send SMS
14 Speaker key
Switch between earpiece and speaker mode
15 Control key (¢page 41)
16 Signal strength (¢page 38)
Green: Eco Mode (¢page 136) activated
iV
07:15
INT 1 14 Feb
Calls SMS
2
3
5
4
6
7
15
13
11
8
1
14
16
9
10
12
4
Display icons
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / overview.fm / 08.03.11
Version 4, 16.09.2005
Display icons
The following icons are displayed dependent on the settings and the operating status of your
telephone:
Ø«Ú
Signalling
External call (¢page 54)
ØåÚ ØþÚ
Internal call (¢page 146)
Answering machine is
recording (¢page 121)
ió V
Û 08:00 07:15
INT 1 14 Oct
Ù ¾
02 10 09 08
Calls SMS
ØðÚ
Anniversary (¢page 80)
ØìÚ
Alarm clock (¢page 138)
Signal strength i(¢page 136)
or Eco Mode+ icon ¼(¢page 136)
Ringtone switched off (¢page 159)
Battery charging (¢page 38)
Battery charge status (¢page 38)
Alarm clock switched on and wake-up time set
(¢page 138)
Current time (¢page 39)
Current day and month (¢page 39)
Name of the handset (¢page 149)
Number of new messages:
uÃOn the answering machine/network mailbox
(¢page 69)
u™In the missed calls list (¢page 71)
u¾In the SMS list (¢page 98), the e-mail list
(¢page 107)
u In the missed alarms list (¢page 72)
5
The base at a glance
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / overview.fm / 08.03.11
Version 4, 16.09.2005
The base at a glance
Base key
1Paging key
Lights up:
LAN connection active (phone is connected to
router)
Flashes:
Data transfer to LAN connection
Press briefly:
start paging, display IP address on handset
Press and hold:
set base to registration mode
1
6
Contents
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / C610A-IPIVZ.fm / 08.03.11
Version 4, 16.09.2005
Contents
Gigaset C610/610A IP – your perfect companion . . . . . . . . . . . . . . . . . . . . 1
Handset at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Display icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
The base at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Checking the package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting up the handset for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connecting the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting up the phone – installation wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Date/time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Connecting the headset to the handset (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Attaching the belt clip (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Proceeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Control key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Display keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Keys on the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Correcting incorrect entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Menu guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Activating/deactivating the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Activating/deactivating the keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Understanding the operating steps in the user guide . . . . . . . . . . . . . . . . . . . . . . . . . 45
Menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Making an external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Calling Line Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Notes on calling line display (CLIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
VoIP telephony via Gigaset.net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Gigaset HDSP – telephony with brilliant sound quality . . . . . . . . . . . . . . . . . . . . . . . . 59
Activating/deactivating speaker mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Muting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Making calls using network services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Configuring general settings for all calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Configuring settings for the next call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Configuring settings during an external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
7
Contents
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / C610A-IPIVZ.fm / 08.03.11
Version 4, 16.09.2005
Using lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Redial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Incoming message list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Answering machine list (Gigaset C610A IP only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Opening lists with the message key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Missed alarms list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Local handset directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Using online directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Using the private net directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Using the Gigaset.net directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Making cost-effective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Defining dialling plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Linking a number with a call-by-call number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Displaying the call duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Sending SMS (text messages) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Writing/sending SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Receiving an SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
SMS with vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Receiving notifications via SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Setting the SMS service centre/defining the send line . . . . . . . . . . . . . . . . . . . . . . . . 103
Activating/deactivating first ringtone muting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Activating/deactivating SMS function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Troubleshooting SMS problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
E-mail notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Opening the incoming e-mail list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Viewing the message header and text of an e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Viewing e-mail sender's address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Deleting e-mail messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Info Center – continuous Internet access from your phone . . . . . . . . 111
Customising info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Starting the Info Center, selecting info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Login for personalised info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Operating the Info Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Accessing info services using quick dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Displaying information from the Internet as a screensaver . . . . . . . . . . . . . . . . . . . . 120
Operating the Gigaset C610A IP base answering machine . . . . . . . . 121
Operation via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Operating when on the move (remote operation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Using the network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Activating/deactivating the network mailbox, entering numbers . . . . . . . . . . . . . 132
Configuring a answering machine for quick dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
8
Contents
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / C610A-IPIVZ.fm / 08.03.11
Version 4, 16.09.2005
ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Setting the alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Using a handset as a room monitor (Babyphone) . . . . . . . . . . . . . . . . . 139
One Touch Call (toddler call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Connecting/using other handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
De-registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Searching for a handset, finding the phone's IP address ("Paging") . . . . . . . . . . . . 145
Changing the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Making internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Changing the name of an internal party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Changing the internal number of an internal party . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Setting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Accessing functions and numbers quickly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Setting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Activating/deactivating auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Changing the speaker/earpiece volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Changing ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Activating/deactivating advisory tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Restoring the handset default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Configuring the system settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Setting the date and time manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Protecting against unauthorised access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Your own area code setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Activating/deactivating music on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Setting the base's IP address in LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Configuring VoIP connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Assigning send and receive connections to internal parties . . . . . . . . . . . . . . . . . . . 167
Updating the phone firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Repeater support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Resetting the base to the default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Restarting the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Checking the base MAC address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Connecting the phone to a PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Dialling modes and recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Saving an access code (outside line code) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Setting pauses (fixed line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Switching temporarily to tone dialling (DTMF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
9
Contents
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / C610A-IPIVZ.fm / 08.03.11
Version 4, 16.09.2005
Configuring the phone via the Web configurator . . . . . . . . . . . . . . . . . 176
Connecting the PC with the telephone's Web configurator . . . . . . . . . . . . . . . . . . . 177
Logging in to/off the Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Understanding the structure of the Web configurator pages . . . . . . . . . . . . . . . . . 181
Web configurator menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Functions of the Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Customer Service & Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Manufacturer warranty (Middle East) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Service Centres (Midde East) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Information on operating Gigaset VoIP telephones with
Network Address Translation (NAT) routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
VoIP status codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Checking service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Authorisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Writing and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Mounting the base on the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Mounting the charger on the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
10
Safety precautions
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / security.fm / 08.03.11
Version 4, 16.09.2005
Safety precautions
Warning
Read the safety precautions and the user guide before use.
Explain their content and the potential hazards associated with using the telephone to your
children.
Use only the power adapter supplied, as indicated on the underside of the base or
charger.
Use only the cables supplied for fixed line and LAN connection and connect these to
the intended port only.
Use only rechargeable batteries that correspond to the specification
(¢page 219). Never use a conventional (non-rechargeable) battery or other battery
types as this could result in significant health risks and personal injury.
Using your telephone may affect nearby medical equipment. Be aware of the techni-
cal conditions in your particular environment, e.g., doctor's surgery.
If you use a medical device (e.g., a pacemaker), please contact the device manufac-
turer. They will be able to advise you regarding the susceptibility of the device to
external sources of high frequency energy. Please refer to the "Appendix" chapter for
the specifications of this Gigaset product.
Do not hold the rear of the handset to your ear when it is ringing or when speaker
mode is activated. Otherwise you risk serious and permanent damage to your hear-
ing.
Your Gigaset is compatible with the majority of digital hearing aids on the market.
However, perfect function with all hearing aids cannot be guaranteed.
The handset may cause interference in analogue hearing aids (humming or whis-
tling) or cause them to overload. If you require assistance, please contact the hearing
aid supplier.
Do not install the base or charger in bathrooms or shower rooms. The base and
charger are not splashproof (¢page 219).
Do not use your phone in environments with a potential explosion hazard (e.g., paint
shops).
$
11
Safety precautions
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / security.fm / 08.03.11
Version 4, 16.09.2005
If you give your phone to a third party, make sure you also give them the user guide.
Remove faulty bases from use or have them repaired by our Service team, as these
could interfere with other wireless services.
Please note
uPlease note that only terminals that are operated in-house (inside buildings) may be con-
nected to the analogue TAE connection.
uNot all of the functions described in this user guide are available in all countries.
uThe device cannot be used in the event of a power failure. It is also not possible to trans-
mit emergency calls.
ƒ
12
First steps
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / starting.fm / 08.03.11
Version 4, 16.09.2005
First steps
Checking the package contents
1 Gigaset C610 IP or C610A IP base
2 One power cable for connecting the base to the mains power supply
3 One phone cable to connect the base to the analogue fixed line (TAE RJ11
6-pole; flattened cable) 3a or 3b, depending on the country/provider
4 One Ethernet (LAN) cable (Cat 5 with 2 RJ45 modular jacks) for connecting the
base to a router (LAN/Internet)
5One Gigaset C610H handset
6 Two batteries for the handset (uncharged)
7 One battery cover for the handset
8 One belt clip for the handset
9 One handset charger
10 One power adapter for connecting the charger to the mains power supply
11 One quick guide and a CD
8
3a
21
567
10
3b
Or
911
4
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First steps
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / starting.fm / 08.03.11
Version 4, 16.09.2005
Firmware updates
This user guide describes the functions of your phone from firmware version
020 onwards.
Whenever there are new or improved functions for your Gigaset, firmware
updates are made available for you to download to your base (¢page 169).
If this results in operational changes for using your phone, a new version of this
user guide or the necessary amendments will be published on the Internet at
www.gigaset.com.
Select the product to open the relevant product page for your base, where you
will find a link to the user guide.
To find out what version of firmware is currently loaded, ¢page 216.
14
First steps
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / starting.fm / 08.03.11
Version 4, 16.09.2005
Setting up the handset for use
The display is protected by a plastic film.
Please remove the protective film!
Inserting the batteries and closing the battery cover
Warning
Use only rechargeable batteries (¢page 219) recommended by Gigaset Com-
munications GmbH i.e., never use a conventional (non-rechargeable) battery, as
this could result in significant health risks and personal injury. For example, the
outer casing of the batteries could be damaged or the batteries could explode.
The phone could also malfunction or be damaged as a result of using batteries
that are not of the recommended type.
¤Insert the batteries with
the polarity in the cor-
rect direction.
The polarity is indicated
in/on the battery com-
partment.
¤First insert the battery
cover at the top 1.
¤Then press the cover 2
until it clicks into place.
To open the battery cover, for
instance to change the batteries:
¤Insert a coin into the cavity
on the casing, then pull the
battery cover in an upward
direction.
1
2
15
First steps
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Version 4, 16.09.2005
Connecting the charger
Placing the handset in the charger
¤Place the handset in the charger with its display facing forward.
Each handset is registered with the base at the factory. You do not need to register
the handset again. If you wish to use your handset with a different base or use addi-
tional handsets with your base, you have to register the handset manually
¢page 143.
To charge the batteries, leave the handset in the charger.
Please note
Only place the handset in the charger that is intended for it.
¤Plug the power adapter into
the plug socket 2.
¤Connect the flat plug from
the power adapter 1.
To disconnect the plug from the charger,
press the release button 3 and disconnect
the plug 4.
1
2
1
3
4
16
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Initial charging and discharging of the batteries
The correct charge level can only be displayed if the batteries are first fully charged
and discharged.
¤Place the handset in the charger for
ten hours.
¤Then remove the handset from the
charger and do not replace it until the
batteries are fully discharged.
Please note
uAfter the first battery charge and discharge, you may place your handset in
the charger after every call.
uAlways repeat the charging and discharging procedure if you remove the
batteries from the handset and reinsert them.
uThe batteries may warm up during charging. This is not dangerous.
uAfter a while, the charge capacity of the batteries will decrease for technical
reasons.
17
First steps
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Installing the base
The base is designed for use in dry rooms in a temperature range of +5°C to +45°C.
¤Set up the base at a central point in the building.
The phone's feet do not usually leave any marks on surfaces. However, due to the
multitude of different varnishes and polishes used on today's furnishings, the
occurrence of marks on the surfaces cannot be completely ruled out.
Please note
Pay attention to the range of the base. This is up to 300 m in unobstructed
outdoor areas and up to 50 m inside buildings. The range is reduced when
Eco Mode is activated (¢page 136).
Warning
uNever expose the telephone to any of the following: heat sources, direct sun-
light or other electrical appliances.
uProtect your Gigaset from moisture, dust, corrosive liquids and fumes.
18
First steps
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / starting.fm / 08.03.11
Version 4, 16.09.2005
Connecting the base
The following diagram is an overview of all connections for your base.
The individual connections are described in detail below. In order for you to make
calls on your phone via the fixed line and VoIP, you need to connect the base to the
fixed line and Internet (see diagram below).
Follow the steps in the order given below:
1 Connect the phone and power cables to the base.
2 Connect the base to the telephone network and the mains power supply.
3 Connect the base to the router for accessing the Internet (via router and modem
or via router with integrated modem) and for configuring the base via the Web
configurator.
4 Connect the PC to the router.
You can then connect a wire-bound headset to the handset.
19
First steps
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Version 4, 16.09.2005
1. Connecting the phone and power cables to the base
1 Insert the phone cable (TAE connection cable with RJ11 plug) into the lower
connection socket at the rear of the base.
2 Insert the power cable of the power adapter into the upper connection socket
at the rear of the base.
3 Push both cables into the appropriate cable channels.
3
2
1
3
Back panel
of the base
Warning
Use only the power and telephone cables supplied. Pin connections on tele-
phone cables can vary (pin connections ¢page 221).
20
First steps
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Version 4, 16.09.2005
2. Connecting the base to the fixed line and the mains
power supply
1 Insert the phone cable into the fixed line connection socket.
2Then insert the power adapter into the mains socket.
You can now use your phone to make calls via the fixed line and can be reached
on your fixed line number.
GigasetC610A IP: an answering machine on the base is set with a pre-recorded
announcement in answer and record mode (¢page 121).
1
2
Back panel
of the base
Warning
Keep the power cable plugged in at all times for operation, as the phone does
not work without a mains connection.
21
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Version 4, 16.09.2005
3. Connecting the base with a router (Internet)
Your base features a LAN connection that you can use to connect the base to a
router.
Connection to a router is required for Internet telephony VoIP (Voice over Internet
Protocol). You can set up and configure up to six accounts (VoIP phone numbers)
from one or more VoIP provider(s) on the phone.
You also need a connection to the router for the following features on your phone:
uYou want to be notified as soon as new software is available for your phone on
the Internet.
uYou want the date and time on your phone to be updated by a time server on
the Internet.
uYou want to use info services and/or online directories on your phone.
You can also connect a PC to the router if you want to set your phone via its Web
configurator.
For Internet access you need a router connected to the Internet via a modem (this
may be integrated in the router).
Data protection notice
When the device is connected to the router, it automatically contacts the
Gigaset support server to make it easier for you to configure the devices and to
enable communication with the Internet services.
For this purpose, every device sends the following device-specific information
once every day:
uSerial number/item number
uMAC address
uPrivate IP address for the Gigaset in the LAN/its port numbers
uDevice name
uSoftware version
On the support server, this information is linked to the existing device-specific
information:
uGigaset.net phone number
uSystem-related/device-specific passwords
Further information about the Gigaset.net service data saved can be found at
www.gigaset.net/privacy-policy
Please note
For telephony via the Internet, you need a broadband Internet connection
(e.g., DSL) with flat rate (recommended) or volume rate and a router that con-
nects your phone to the Internet. You can find a list of recommended routers on
the Internet at:
www.gigaset.com/service
From here, go to the FAQ page and select your Gigaset IP telephone. Search for
"Router", for example.
22
First steps
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Version 4, 16.09.2005
1 Insert a plug from the Ethernet cable supplied (Cat 5 with 2 RJ45 Western mod-
ular plugs) into the LAN connection socket at the side of the base.
2 Then insert the second Ethernet cable plug into a LAN socket on the router.
As soon as the cable connecting the phone and router is plugged in and
the router is switched on, the key lights up on the front of the base
(paging key).
You are now able to establish VoIP connections within Gigaset.net
(¢page 58).
1
2
Back panel
of the base
23
First steps
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / starting.fm / 08.03.11
Version 4, 16.09.2005
Setting up the phone – installation wizard
If no VoIP connections have been generated on the phone yet, you can start the
installation wizard. The wizard allows you to make all necessary settings for your
phone.
Two individual wizards are combined to form the installation wizard.
1IP wizard
2 Connection wizard
Starting the installation wizard
Auto configuration:
The configuration process for VoIP connections is automated for some VoIP pro-
viders. The provider creates a configuration file with all required VoIP access data
(the general VoIP provider data and your personal account data). This file is placed
on a configuration server on the Internet for downloading to your phone.
Your provider gives you a configuration code.
The installation wizard on your phone (¢page 23) prompts you to enter the
code at the relevant point. All the required VoIP data is then downloaded auto-
matically onto your phone.
The configuration file is only transferred via a secure connection (TLS authentica-
tion). If the TLS authentication fails, the message key f flashes. Press the mes-
sage key to display the Certificate error - Please check your certificates in the
Web configurator. message. Press the right display key to confirm the message.
Log in to the Web configurator (¢page 179).
The Security (¢page 190) Web page tells you why the secure connection could
not be established and what you can do.
If the configuration file fails to download (e.g., because the configuration server is
not available), the phone keeps trying to establish a connection until the file is
downloaded successfully to the phone.
As soon as the handset battery is sufficiently
charged, the message key f on the hand-
set will flash (approx. 20 minutes after you
have put the handset in the charger).
¤Press the message key f.
24
First steps
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Version 4, 16.09.2005
1. IP wizard: making VoIP settings
You will see the following display:
Before you can use the Internet (VoIP) to phone any other numbers on the Internet,
the fixed line or the mobile network, you need the services of a VoIP provider who
supports the VoIP SIP standard.
Prerequisite: you have registered with a VoIP provider (e.g., via your PC) and set up
at least one VoIP account (IP account).
To use VoIP, you now need to enter the access data for your VoIP account. You will
receive all the necessary data from your VoIP provider. This will include:
Either:
uYour user name (if required by the VoIP provider).
This is the user name of your IP account (caller ID), frequently identical to your
phone number.
uYour authentication name or login ID
uThe (login) password registered with the VoIP provider
uGeneral settings for your VoIP provider (server addresses etc.)
Or:
uAn auto configuration code (activation code)
Your Gigaset phone's IP wizard can help you make these entries.
Please note
You can configure up to six VoIP connections. When you get started with the
phone, you can initially only configure one VoIP connection. You can configure
additional VoIP connections later with the IP wizard (¢page 165) or Web con-
figurator.
IP Wizard
?
Start IP
installation wizard?
No Yes
25
First steps
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Version 4, 16.09.2005
Starting the IP wizard
Prerequisite: the phone is connected to the router. Your router is connected to the
Internet (¢page 21).
¤Press on the centre of the control key w or on the right display key §Yes§ to start
the IP wizard.
Information about the IP wizard
appears in the display.
¤Press the bottom of the control key
s to scroll down.
¤Press the §OK§ display key to con-
tinue.
A list of all possible IP connections is
shown in the display (IP 1 to IP 6). VoIP
connections that are already config-
ured are marked with ³.
¤If necessary, press down on the con-
trol key s to select a connection.
¤Press the §OK§ display key to con-
tinue.
IP Wizard
Ð
This wizard helps
you to configure an
IP account and
register it with your
provider so you can -
V
OK
Select IP Account
IP 1 ´
IP 2 ´
IP 3 ´
IP 4 ´
IP 5 ´
V
Back OK
26
First steps
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You will see the following display:
Your VoIP provider has supplied you
with an authentication name/pass-
word and, where applicable, a user
name:
¤Press the key below §No§ on the dis-
play screen.
¤For further information, please see
"Downloading VoIP provider data"
¢page 29.
You have received an auto configura-
tion code (activation code) from your
VoIP provider:
¤Press the key below §Yes§ on the
display screen.
¤For further information, please see
"Entering the auto configuration
code" ¢page 28.
IP Wizard
?
Do you have a
code for auto
configuration?
No Yes
27
First steps
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No Internet connection:
The phone requires an Internet connection for you to register your telephone
with a VoIP provider. If a connection cannot be made, one of the following mes-
sages is displayed:
uIf the phone cannot establish a connection to the router, the message
IP address not available is displayed.
Check the plug connection between the router and the base and check the
settings on the router.
Your phone is preconfigured for dynamic assignment of the IP address. In
order for your router to "recognise" the phone, dynamic IP address assign-
ment must also be activated on the router i.e., the router's DHCP server must
be activated.
If the DHCP server cannot or should not be activated, you must assign a fixed
IP address to the phone (¢page 163).
uIf the phone cannot establish a connection to the Internet, the message
Internet connection not available is displayed.
The IP server may be temporarily unavailable. In this case, try to make a con-
nection again later.
Otherwise: check the plug connection between the router and the modem
or DSL connection and check the settings on the router.
¤Press §OK§; the IP wizard is closed.
You will then need to call up the wizard later via the menu to configure the IP
connection.
28
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Entering the auto configuration code
All data required for VoIP telephony is loaded directly from the Internet to your
phone.
When all the data has been successfully loaded onto your phone, Your IP account
is registered with your provider. appears on the display.
¤For further information, please see "2. Connection wizard", page 33.
¤Using the keypad, enter the auto
configuration code you received
from the provider (max. 32 charac-
ters).
¤Press the key below §OK§ on the
display screen.
IP Wizard
Activation code for
autoconfiguration:
< C OK
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Downloading VoIP provider data
The connection wizard establishes a connection with the Gigaset configuration
server on the Internet. Various profiles with general access data for different VoIP
providers can be downloaded here.
After a brief period you will see the following display:
The general access data for your VoIP provider will be downloaded and saved on
the phone.
A list of countries is loaded.
¤Press up or down on the control key
q repeatedly until the country in
which you want to use the phone is
selected in the display.
¤Press the key below §OK§ on the
display screen to confirm your selec-
tion.
A list of the VoIP providers for which a
profile with the general access data is
available on the configuration server is
displayed.
¤Press up or down on the control key
qrepeatedly until your VoIP pro-
vider is selected in the display.
¤Press the key below §OK§ on the
display screen to confirm your selec-
tion.
Select your country
Country 1
Country 2
Country 3
Country 4
Country 5 V
Back OK
Select a Provider
Provider 1
Provider 2
Provider 3
Provider 4
Provider 5 V
Back OK
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You have not been able to download your provider's data
If your VoIP provider does not appear in the list, i.e., its general data is not pro-
vided for download, you must cancel the IP wizard:
¤Briefly press the end call key a repeatedly until End wizard? appears in
the display and then press the display key §Yes§.
You can perform the subsequent steps of the installation wizard.
You must then make the required VoIP provider and IP account settings using
the Web configurator. You receive the general provider data from your VoIP pro-
vider.
You can change the assignment of the VoIP connection as send/receive connec-
tion at a later time via the telephone menu or the Web configurator.
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Entering user data for your VoIP account
You are now prompted to enter your personal access data for your VoIP account.
The following are provider-dependent:
uUser ID, Password, User name
Please note ...
... when entering access data, it is case sensitive.
To switch between upper and lower case and digits, press the # key (several
times if necessary). You can see briefly in the display whether upper case, lower
case or digit input is selected.
Characters entered incorrectly can be deleted using the left display key below
Ñ. The character to the left of the cursor is deleted.
You can navigate within the input field using the control key r (left/right).
¤Using the keypad, enter the authen-
tication name that you received
from your VoIP provider.
¤Press the key under §OK§ on the
display screen.
¤Use the keypad to enter your
password.
¤Press the key under §OK§ on the
display screen.
IP Wizard
User ID:
Abc
< C OK
IP Wizard
Password:
Abc
< C OK
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After successful registration, the message "Your IP account is registered with your
provider." appears in the display.
The connection wizard starts.
¤Using the keypad, enter the user
name that you received from your
VoIP provider.
¤Press the key under §OK§ on the
display screen.
Once you have made all the necessary
entries, the IP wizard will try to register
the phone with the VoIP provider.
IP Wizard
User name:
Abc
< C OK
IP Wizard
Û
Registering with
provider...
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First steps
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2. Connection wizard
The connection wizard enables you to assign previously configured connections
(fixed line connection, Gigaset.net and VoIP connections, ¢page 58 and
¢page 24) to internal parties as receive and, if applicable, as send connections.
Internal parties are the registered handsets and (for Gigaset C610A IP) the base
answering machine.
uReceive connections are the phone numbers (connections) on which you can
be called. Incoming calls are only forwarded to the internal parties (end devices)
for which the relevant connection is assigned as receive connection.
uSend connections are the numbers that are sent to the called party. The net-
work provider calculates charges based on the send connections. You can assign
each internal party a number or the associated connection as a send connec-
tion.
uEach connection (number) of your phone can be both a send as well as a receive
connection. You can assign each connection to several internal parties as send
and/or receive connection. It may only be assigned to one answering machine
as a receive connection.
Default assignment
All configured connections are assigned as receive connections to the handsets
and the local answering machine 1 for the Gigaset C610A IP at registration/start-up.
The fixed line connection is assigned to the handsets as a send connection.
Starting the connection assistant
a.
¤Press the display key §Yes§ if you
wish to change the setting for the
send and receive connections of
the handset with the internal
name INT1.
¤Press the display key §No§ if you do
not wish to change the setting for
this handset.
Connection Assist.
?
Assign connections
to handset
INT1?
No Yes
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b. The list of receive connections cur-
rently assigned is displayed.
Press down on the control key s to
scroll through the list if necessary.
¤Press the display key §Change§ if you
wish to change the receive connec-
tion setting.
¤Press the display key §OK§ if you do
not wish to change the setting.
Press §OK§ to skip the following steps. Continue from £e.
Press §Change§ to display the following:
c. If no calls to the VoIP connection IP1
are to be signalled on the handset:
¤Press right on the control key v
to set to No.
Rec. Connections
INT1 Ð
receives calls for
Fixed Line: 4560123
IP1: 12345602
Gigaset.net: 12345#9
Change OK
INT 1
Receive calls for
IP1:
< Yes >
Receive calls for
Gigaset.net:
Back Save
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d. ¤Press down on the control key s
to switch to the next connection.
Select either Yes or No as described
above.
¤Repeat the steps for each connec-
tion.
¤Press the display key §Save§ once
you have finished configuring the
settings for the handset.
The updated list of receive connections is displayed one more time for you to
check.
Press the display key §OK§ to confirm the assignment.
e. The send connection currently set for
the handset is displayed: Fixed Line.
¤Press the display key §OK§ if you do
not wish to change the setting.
Skip the following step.
¤To change the setting, press the
display key §Change§.
INT 1
IP1:
Yes
Receive calls for
Gigaset.net:
< Ye s >
Back Save
Send Connections
Ð
INT1
sends calls with
Fixed Line:
4560123
Change OK
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Instead of a connection, you can also select Sel. at each call. Each time you make a
call, you can then select the connection you wish to use on this handset.
If other handsets are already registered to the base, you are requested to assign
send and receive connections for the handsets. The following is shown in the dis-
play:
Assign connections to handset ?
¤Perform steps a. to f. for each registered handset.
f. If the handset is to make calls via a dif-
ferent connection/phone number:
¤Press right on the control key v
repeatedly, until the required con-
nection is displayed (in the exam-
ple, IP1).
¤Press the display key §Save§ to save
the settings.
INT 1
Connection for
outgoing calls:
< IP1 >
Back Save
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On the Gigaset C610A IP:
Once you have assigned send and receive connections to all handsets, you are
prompted to assign the receive connections for the three answering machines on
the base.
"Assign connections to answering machine ?" is shown in the display.
¤Perform steps a. to d. for each answering machine.
Please note: each connection may only be assigned to one of the three local
answering machines as a receive connection. If you assign a receive connection to
an answering machine and this connection is already assigned to another answer-
ing machine, the "old" assignment is deleted.
After successfully configuring the settings, you will briefly see the following display:
Connection Assist.
‰
Connection
assignment
complete
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Completing the installation
The handset then returns to idle status (an example of the display in idle status):
Displays
uReception between the base and the handset:
– Good to poor: ÐiÑÒ
–No reception: ¼ (red)
Green: Eco Mode activated
uBattery charge status:
–{ white: charged over 66%
–{ white: charged between 34% and 66%
–y white: charged between 11% and 33%
–y red: charged below 11%
–y flashes red: battery almost empty (less
than 10-minutes talktime)
–xyxyx{x{ white: battery charging
uINT 1
Internal name of the handset
Gigaset C610A IP: the answering machines of the base to which you assigned a
receive connection are activated and switched on in answer and record mode with
a standard announcement (¢page 121). This is shown by the AM 1+2 on mes-
sage on the display, for example.
Please note
If you have chosen a colour scheme with a white background, the white sym-
bols are displayed in black.
Please note
To protect your phone and its system settings from unauthorised access, please
define a 4-digit number code (system PIN) known only to yourself. This code
must be entered before you can register/de-register handsets or alter your
phone's VoIP or LAN settings.
The default system PIN is 0000 (4 x zero).
For instructions on changing the PIN, ¢page 162.
i V
07:15
INT 1 14 Oct
AM 1+2 on
Calls SMS
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Date/time
There are two methods of setting the date and time:
uBy default, your phone is configured so that the date and time are transferred
from a time server on the Internet, provided it is connected to the Internet.
You can activate/deactivate the synchronisation with a time server via the
Web configurator (¢page 196).
uYou can also set the date and time manually via the menu of one of the regis-
tered handsets (¢page 161).
To ensure you have the correct time for incoming calls and to use the alarm clock,
the date and time must be set.
Connecting the headset to the handset (optional)
You can connect a headset with 2.5 mm jack connectors.
See the relevant product page for information on recom-
mended headsets
www.gigaset.com.
Attaching the belt clip (optional)
The handset has notches on each side to attach the belt clip.
¤To attach – press the belt clip
onto the back of the handset
so that the protrusions on the
belt clip engage with the
notches.
¤To remove – press the centre
of the belt clip firmly with
your right thumb, push the
fingernail of your left index
finger up between the clip
and the housing and pull the
clip in an upward direction.
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Proceeding
Now you have successfully set up your phone, you will certainly want to adapt it to
your personal requirements. Use the following guide to quickly locate the most
important subjects.
If you are unfamiliar with menu-driven devices such as other Gigaset telephones,
read the section entitled "Using the phone" ¢page 41 first.
If you have any questions about using your phone, please read the tips
on troubleshooting (¢page 208) or contact our Customer Care team
(¢page 208).
Information on ... ... is located here.
Making external calls and accepting calls page 51
Setting the ringtone melody and volume page 156
Storing your own area code in the telephone page 162
Setting Eco Mode page 136
Preparing the telephone for SMS reception page 94
Setting the answering machine
(Gigaset C610A IP)
page 121
Operating the telephone on a PABX page 173
Registering available Gigaset handsets to the
base and transferring their directory entries
to the new handset
page 143
page 77
Using online directories page 81
Entering additional VoIP accounts page 165
Configuring the phone via the Web configurator page 176
g
g
g
g
g
g
g
g
g
g
g
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Using the phone
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Version 4, 16.09.2005
Using the phone
Control key
Below, the side of the control key that you must press in the
respective operating situation is marked in black (top, bot-
tom, right, left, centre) e.g., v for "press right on the control
key" or w for "press the centre of the control key".
The control key has a number of different functions:
When the handset is in idle status
s Press briefly to open the handset directory.
Press and hold to open the list of available online directories.
v Open the main menu.
u Open the list of handsets.
tCall up the menu for setting the handset's call volume (page 156).
In the main menu
t, s, v or u
Navigate to the required function.
In submenus and lists
t/s Scroll up/down line by line.
In input fields
Use the control key to move the cursor up t, down s, right v or left u.
Press and hold v or u to move the cursor word by word.
During an external call
s Open the directory.
u Initiate an internal consultation call.
tAdjust the loudspeaker volume for earpiece and speaker mode.
Functions when pressing the middle of the control key
Depending on the operating situation, the key has different functions.
uIn idle status the key opens the main menu.
uIn submenus, selection and input fields, the key takes on the function of the
display keys §OK§, §Yes§, §Save§, §Select§ or §Change§.
Please note
These instructions demonstrate opening the main menu by pressing the right
of the control key v and confirming the functions by pressing the appropriate
display key. However, if you prefer, you can use the control key as described
above.
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Display keys
The functions of the display keys change depending on the particular operating sit-
uation. Example:
Some important display keys:
Open a menu for further functions.
Confirm selection.
Delete key: delete character by character/word by word from left to
right.
Go back one menu level or cancel operation.
Save entry.
Open the redial list.
Gigaset C610A IP: forward a call to an answering machine.
Keys on the keypad
c/ Q/ * etc.
Press the matching key on the handset.
~Enter digits or letters.
Correcting incorrect entries
You can correct incorrect characters in the input fields by navigating to the incor-
rect entry using the control key. You can then:
uDelete the character to the right of the cursor with the display key Ñ (press
and hold to delete the word)
uInsert characters at the cursor position
uOverwrite the highlighted (flashing) character e.g., when entering time and
date.
Back Save
Current display key functions
Display keys
Options
OK
Û
Back
Save
Þ
à
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Using the phone
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Menu guidance
You can access your telephone's functions by using a menu that has a number of
levels.
The menu view can be extended (expert mode•) or restricted (standard mode).
Expert mode is the active default setting.
Settings or functions that are only available in expert mode are marked in these
instructions with the • icon.
Switching between standard mode/expert mode and the menu overview
¢page 47.
Main menu (first menu level)
¤When the handset is in idle status, press the right control key v to open the
main menu.
The main menu functions are shown in the display as
icons. The icon for the selected function is highlighted in
orange and the name of the associated function
appears in the display header.
To access a function i.e., to open the corresponding sub-
menu (next menu level):
¤Use the control key p to select the required func-
tion and press the display key §OK§.
Briefly press the display key §Back§ or the end call key
a to revert back to idle status.
Submenus
The functions in the submenus are displayed as lists
(example on the right).
To access a function:
¤Scroll to the function with the control key q and
press §OK§.
Briefly press the display key §Back§ or the end call key
a to return to the previous menu level/cancel the
operation.
Settings
ËÊ
ÌÇ
ÉÏ
Back OK
Settings
Date/Time
Audio Settings
Display
Language
Registration
Back OK
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Using the phone
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Reverting to idle status
You can revert to idle status from anywhere in the menu as follows:
¤Press and hold the end call key a.
Or:
¤Do not press any key: After 2 minutes the display will automatically revert to idle
status.
Settings that have not been saved by selecting the display keys §OK§, §Yes§, §Save§ or
§Change§ are lost.
An example of the display in idle status is shown on page 38.
Activating/deactivating the handset
aWith the phone in idle status, press and hold the end call key
(confirmation tone) to deactivate the handset.
Press and hold the end call key again to reactivate the handset.
Activating/deactivating the keypad lock
The keypad lock prevents any unwanted use of the phone.
#Press and hold the hash key in idle status to activate or deactivate the
keypad lock. You will hear the confirmation tone.
If the keypad lock is activated, you will see a message when you press a key.
The keypad lock deactivates automatically when you receive a call. It is reactivated
when the call is finished.
Please note
When the handset is activated, an animation showing the Gigaset logo is dis-
played for several seconds.
Please note
When the keypad lock is active, you cannot call emergency numbers.
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Understanding the operating steps in the user guide
The operating steps are shown in abbreviated form.
Example:
The display:
v ¢Ï ¢Eco Mode ¢Eco Mode+ (³=on)
means:
¤Press right on the control key v
to open the main menu.
¤Press right, left, down and up on
the control key p to navigate to
the Settings submenu.
¤Press the display key §OK§ to confirm
your selection.
¤Press down on the control key s
until the Eco Mode menu option is
highlighted.
¤Press the display key §OK§ to confirm
your selection.
Settings
Display
Language
Registration
Menu View
Eco Mode
Back OK
Settings
ËÊ
ÌÇ
ÉÏ
Back OK
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Using the phone
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The change is effective immediately
and does not need to be confirmed.
¤Press down on the control key s
until the Eco Mode+ menu option
is highlighted.
¤Press the display key §Change§ to
activate/deactivate the function.
Eco Mode
Eco Mode ³
Eco Mode+ ³
Back Change
Eco Mode
Eco Mode ³
Eco Mode+ ´
Back Change
¤Press the key below §Back§ to skip back
to the previous menu level.
Or
Press and hold the end call key a
to return to idle status.
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Menu tree
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Menu tree
Setting standard or expert mode
The menu view can be extended (expert mode•) or restricted (standard mode).
Menu options that are only available in expert mode are marked with the • icon.
To change these settings:
Selectv ¢Ï ¢Menu View ¢Simplified (standard mode) or Complete (expert mode)
¢§Select§ (the active mode is marked with Ø)
To open the main menu: press v when the handset is in idle status.
ËMessaging
SMS New SMS ¢page 94
Incoming ¢page 98
Draft ¢page 96
Settings Service Centres ¢page 103
Notification ¢page 102
Status Report
E-mail ¢page 106
ÊCall Lists ¢page 68
All Calls
Outgoing Calls
Accepted Calls
Missed Calls
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ÌVoice Mail ¢page 121
Play Messages Net AM: Fixed Line ¢page 132
Net AM: IP1
Net AM: IP2
:
Net AM: IP6
Answer Mach. 1 ¢page 124
Answer Mach. 2
Answer Mach. 3
Activation Answer Mach. 1 ¢page 122
Answer Mach. 2
Answer Mach. 3
Announcements Rec. Announcement Answer Mach. 1 to 3 ¢page 123
Play Announcement Answer Mach. 1 to 3
Del. Announcement Answer Mach. 1 to 3
Rec. Advisory Msg. Answer Mach. 1 to 3
Play Advisory Msg. Answer Mach. 1 to 3
Del. Advisory Msg. Answer Mach. 1 to 3
Recordings ¢page 128
Call Screening Handset ¢page 128
Network Mailboxes Net AM: Fixed Line ¢page 132
Net AM: IP1
Net AM: IP2
:
Net AM: IP6
Set Key 1 Net AM: FixedLn. ¢page 133
Net AM: IP1
Net AM: IP2
:
Net AM: IP6
Answ. Machine
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Menu tree
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Ç Select Services
Nxt Call Anonymous
Call Divert Internal ¢page 63
Fixed Line ¢page 62
IP1
IP2
:
IP6
Call Waiting ¢page 64
All Calls Anony. ¢page 61
Transfer (ECT) ¢page 64
ÉAdditional Features
Info Centre ¢page 111
Alarm Clock ¢page 138
Room Monitor ¢page 139
One Touch Call ¢page 142
ÏSettings
Date/Time ¢page 161
Audio Settings Handset Volume ¢page 156
•Advisory Tones ¢page 160
Ringtones(Handset) Volume ¢page 157
Melodies
Time Control ¢page 158
Anon. Calls Silent ¢page 158
Music on hold ¢page 163
Display Screensaver ¢page 153
Info Ticker ¢page 154
Large Font ¢page 154
Colour Schemes ¢page 154
•Backlight ¢page 155
Language ¢page 153
Registration Register Handset ¢page 143
De-reg. Handset ¢page 144
Select Base ¢page 146
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•Telephony Auto Answer ¢page 155
Area Codes ¢page 162
VoIP Wizard ¢page 165
Send Connections INT 1 ... INT 6 ¢page 167
Rec. Connections INT 1 ... INT 6 ¢page 168
Answer Machine 1 ...
Answer Machine 3 ¢page 121
Dialling Mode Tone ¢page 173
Pulse
Recall
Access Code ¢page 174
•System Reset Handset ¢page 171
Base Reset ¢page 171
Base Restart ¢page 172
Repeater Mode ¢page 170
Local Network ¢page 163
Update Firmware ¢page 169
System PIN ¢page 162
Menu View Simplified ¢page 47
Complete
Eco Mode Eco Mode ¢page 136
Eco Mode+ ¢page 136
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Making calls
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Making calls
If the display backlight is deactivated (¢page 155), it can be reactivated by press-
ing any key.
Making an external call
External calls are calls made via the public telephone network (fixed line, mobile
phone network) or via the Internet (VoIP).
To make an external call, you need to define one of the phone connections as a
send connection. You have the following options:
uAssign a connection to the handset as a send connection permanently
(¢page 167).
You can use a "fallback" via a display key (¢page 150).
uSelect a send connection on the handset each time you make a call.
Permanently assigned send connection
Prerequisite:
A specific connection (fixed line or VoIP connection) is assigned to the handset as a
send connection (¢page 167).
~c Enter the number and press the talk key. The number is dialled.
Or:
cPress and hold. A list of your phone's connections will be displayed.
qSelect a connection.
§Dial§/wPress the display key or the middle of the control key.
~Enter the number. The number is dialled approximately 3.5 seconds
after the last digit is entered.
Instead of the talk key c, you can also press the speaker key dto make a call
in speaker mode.
In this user guide, each of these variants is indicated by "Press the talk key c".
The dialled number and the send connection used are shown in the display
(e.g., via IP2). The connection name you have assigned is displayed where available.
Otherwise, the standard name is used.
Please note
You can make up to three external calls at the same time via your base, depend-
ing on the quality of your DSL connection.
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Selecting a connection at each call
Prerequisite: "Sel. at each call" has been assigned to the handset instead of a send
connection (¢page 167).
~c Enter the number and press the talk key. The list of all the phone's con-
nections is displayed.
qSelect a connection.
§Dial§/wPress the display key or the middle of the control key.
If a dialling plan has been defined for the dialled phone number (¢page 192),
then the send connection specified in the dialling plan is used.
Using an alternative connection/connection list on the display key
Prerequisite: you have assigned an "alternative connection" or the list with all con-
figured connections to a display key (¢page 150).
§Sel. Line§ Press the display key.
qSelect a connection.
c/§Dial§ Press the talk key or display key.
~ Enter a number. The number is dialled approximately 3.5 seconds after
the last digit is entered.
Any dialling plan (¢page 192) that has been defined for the dialled phone
number is ignored. The selected send connection is always used.
Please note
uIf a dialling plan has been defined for the dialled phone number
(¢page 192), then the connection specified in the dialling plan will be
used to establish the connection instead of the send connection.
If the phone number is blocked by a dialling plan, it will not be dialled.
Not possible is displayed.
uIf you use VoIP to make a call to a fixed line, you may also have to dial the area
code for local calls (depending on the provider). You can avoid having to dial
your own area code by entering it in the configuration and activating the
Predial area code for local calls via VoIP option (see Web configurator).
uYou have activated the Automatic Fallback to Fixed Line option with the
Web configurator. If an attempt to make a call via a VoIP connection fails, the
phone automatically attempts to establish the connection via the fixed line.
uGigaset.net numbers ending with the suffix #9 are automatically dialled via
the Gigaset.net connection. The calls are free of charge (¢page 58).
Please note
uYou can cancel the dialling process with the end call key a.
uYou are shown the duration of the call while the call is in progress.
uDialling with the directory (page 73) or call and redial list (page 68) saves
you from repeatedly keying in phone numbers.
uIf you have multiple handsets registered to the base, you can make internal
calls free of charge (page 146).
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Calling an IP address (provider-dependent)
You can also dial an IP address instead of a phone number using VoIP.
¤Press the star key * to separate the sections of the IP address
(e.g., 149*246*122*28).
¤If necessary, press the hash #key to attach the SIP port number of the person
you are calling to the IP address (e.g., 149*246*122*28#5060).
If your VoIP provider does not support the dialling of IP addresses, each part of the
address will be interpreted as a normal phone number.
Dialling emergency numbers
If no dialling plans for emergency numbers are preset on your telephone, you
should set dialling plans yourself. Assign them to a connection that you know sup-
ports emergency numbers. Calls to emergency numbers are always supported by
fixed lines.
Please note: if no dialling plans are defined for emergency numbers and you have
programmed an automatic local area code, the code will also be prefixed to emer-
gency numbers as soon as they are dialled via a VoIP connection.
Displaying the phone number you are calling (COLP)
Prerequisites:
uYour network provider supports COLP (Connected Line Identification Presenta-
tion). You may need to activate COLP with the provider (ask your provider about
this).
uThe called party has not activated COLR (Connected Line Identification Restric-
tion).
For outgoing calls, the phone number of the connection on which the call is
received is displayed on the handset.
The displayed number may differ from the number you have dialled. Examples:
uThe called party has activated call divert.
uThe call is answered by another connection within a PABX system.
If there is an entry in the directory for this phone number, the corresponding name
will be displayed.
Please note
uThe actual number of the connection you have reached (or the assigned
name) is displayed instead of the called number during call swapping, con-
ference calls and consultation calls.
uWhen the phone number is copied to the directory and the redial list, the
dialled number (not the displayed number) is copied.
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Ending a call
aPress the end call key.
Accepting a call
An incoming call is indicated in three ways: By ringing, by a display on the screen
and by the flashing speaker key d.
Accept the call by:
¤Pressing the talk key c.
¤Pressing the speaker key d.
¤Gigaset C610A IP: if the receive connection is assigned to an answering machine
and that answering machine is not busy with another call:
– For calls to one of your VoIP connections:
Select §Options§ ¢ Divert to AM to forward the call to the answering machine
(¢page 127).
– For calls to your fixed line connection:
Press the display key Ô to forward the call to the answering machine.
To deactivate the ringtone, press the §Silence§ display key. You can accept the call as
long as it is displayed on the screen.
If you press the end call key a, a call to a VoIP connection is rejected. For a call
to the fixed line connection, only the ringtone is deactivated as with §Silence§.
Please note
Only calls to the receive connections assigned to the handset are signalled
(¢page 168).
The following applies in particular if VoIP connections are configured on your
base:
uIf you have not assigned the receive connections on your phone, all incom-
ing calls are signalled on all registered handsets.
uIf you have assigned connections but not assigned a connection to any
handset or answering machine as the receive connection, calls on this
connection will not be signalled.
Gigaset C610A IP: if the number is only assigned to an answering machine,
calls will not be signalled. If the answering machine is switched on, it will
accept the call.
uIf a call cannot be assigned to any connection on the phone, this call is sig-
nalled on all handsets.
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Calling Line Identification
When you receive a call, the caller's number and/or name is displayed on the screen
if the following prerequisites are met:
uYour network provider supports CLIP, CLI and CNIP.
– CLI (Calling Line Identification): the caller's number is transmitted.
– CLIP (Calling Line Identification Presentation): the caller's number is dis-
played.
– CNIP (Calling Name Identification Presentation): The caller's name is dis-
played.
uYou have requested CLIP or CNIP from your network provider.
uThe caller has arranged CLI with the network provider.
Call display
If the caller's number is saved in your directory, the number is replaced with the cor-
responding directory entry ä/ k/ l symbol and name/number).
You can use the display to decide which receive connection the call is directed to.
Example of display
Or
1 Ringtone icon (background colour changes if VIP group is assigned ¢page 74)
2 Where applicable, ä/ k/ l symbol from the directory
3 Number or name of caller
4 Receive connection: Indicates which of your phone numbers the caller has dialled. The
name you set when configuring the phone or the default name is displayed (Fixed Line or
IP1 to IP6). For calls from Gigaset.net, for Gigaset.net is displayed.
Ø«Ú
ä 1234567890
for IP1
Accept Silence
3
4
Gigaset C610 IP
1
2
4
Gigaset C610A IP
Ø«Ú
ä1234567890
for IP1
àSilence
2
1
3
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The following is displayed instead of the number:
uExternal, if no number is transmitted.
uWithheld, if the caller has withheld Calling Line Identification (page 61).
uUnavailable, if the caller has not arranged Calling Line Identification.
Display with CNIP
If you have CNIP, then the name (town) that is registered with your network pro-
vider for the caller's number is displayed. If the number of the caller is stored in your
directory, the CNIP display is replaced by the corresponding directory entry.
(Example of display)
1Caller's number
2 Name and town/city
The display shows:
uExternal, if no number is transmitted.
uWithheld, if the caller has withheld Calling Line Identification (page 61).
uUnavailable, if the caller has not arranged Calling Line Identification.
Ø«Ú
1234567890
Anna Sand
London
for IP2
Accept Silence
2
1
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Notes on calling line display (CLIP)
By default, the number of the caller is shown in the display of your Gigaset tele-
phone. You do not have to make any other settings on your Gigaset telephone.
However, if the caller's number is not displayed, this can be due to the
following:
uYou have not requested CLIP from your provider
uYour telephone is connected via a PABX or a router with an integrated PABX
(gateway) that does not transmit all information.
Is your telephone connected via a PABX/gateway?
You can establish this by checking for an additional device connected between
your telephone and home connection e.g., a PABX, gateway etc. In most cases, sim-
ply resetting this device will remedy the situation:
¤Briefly disconnect the PABX power plug. Re-insert the plug and wait for the
device to restart.
If the caller number is still not displayed:
¤Check the CLIP settings of your PABX and activate this function if necessary. In
the user guide for the device, search for the term "CLIP" (or an alternative term
such as "calling line identification", "phone number transmission", "caller ID"
etc.). If necessary, contact the device manufacturer.
If this does not resolve the problem, it is possible that your network provider does
not provide the CLIP service for this number.
Have you ordered the calling line display service from your network
provider?
¤Check whether your provider supports calling line display (CLIP) and that the
function has been activated for you. If necessary, contact your provider.
Additional information on this subject can be found on the Gigaset homepage at:
www.gigaset.com/service
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VoIP telephony via Gigaset.net
You can use Gigaset.net to make free phone calls via the Internet directly to other
Gigaset.net users without having to set up an account with a VoIP provider or make
any further settings. You simply have to connect your phone to the power supply
and the Internet connection and, if necessary, enter yourself in the Gigaset.net
online directory under a name of your choice (¢page 90).
Gigaset.net is a VoIP service provided by Gigaset Communications GmbH to which
all users of a Gigaset VoIP device can subscribe.
You can call other subscribers to Gigaset.net free of charge i.e., there are no tele-
phone charges other than the costs for your Internet connection. Connections to/
from other networks are not possible.
Numbers ending with the suffix #9 are automatically dialled via the Gigaset.net
connection.
Every Gigaset VoIP device is assigned a Gigaset.net phone number by default
(¢page 216).
All registered subscribers are included in the Gigaset.net directory, which you are
able to access.
An echo service is available for you to check your VoIP connection.
The echo service is available in six languages:
u12341#9 (English)
u12342#9 (Dutch)
u12343#9 (Italian)
u12344#9 (French)
u12345#9 (German)
u12346#9 (Spanish)
After an announcement, the echo service immediately sends back the voice data
you have received in the form of an echo.
Please note
Gigaset.net supports broadband telephony: Gigaset.net calls that you make
from your phone with a different broadband-capable terminal have excellent
sound quality.
Exclusion of liability
Gigaset.net is a voluntary service provided by Gigaset Communications GmbH
with no liability or guarantee for the availability of the network. This service can
be terminated at any time with a notice period of three months.
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Gigaset HDSP – telephony with brilliant sound quality
Your Gigaset telephone supports the broadband codec
G.722. You can therefore use it to make calls with brilliant
sound quality (High Definition Sound Performance).
If you register broadband-capable handsets with your base,
internal calls between these handsets will also be made via
broadband.
The following are prerequisites for broadband connections on your telephone:
uFor internal calls:
The handsets involved are broadband-capable, i.e., they support codec G.722.
uFor external calls via VoIP:
– You make the call from a broadband-capable handset.
– You have selected codec G.722 for outgoing calls.
– Your VoIP provider supports broadband connections.
– The recipient's phone supports codec G.722 and accepts the establishment
of a broadband connection.
Please note
If you do not use your Gigaset.net connection for six months, it is automatically
disabled. You cannot be reached for calls from Gigaset.net.
The connection is reactivated as soon as you:
uStart a search in the Gigaset.net directory
uMake a call via Gigaset.net (dial a number with #9 at the end)
uActivate the connection via the Web configurator
Please note
The VoIP service Gigaset.net (¢page 58) supports broadband connections.
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Activating/deactivating speaker mode
In speaker mode, instead of holding the handset to your ear you can put it down,
for example on the table in front of you. For example, this allows others to partici-
pate in the call.
Activating speaker mode while dialling
~d Enter the number and press the speaker key.
Switching between earpiece and speaker mode
dPress the speaker key.
During a call and when listening to the answering machine (on the
Gigaset C610A IP), activate or deactivate speaker mode.
If you wish to place the handset in the charger during a call:
¤Press and hold the speaker key d while placing the handset in the base.
For instructions on adjusting the speaker volume, ¢page 156.
Muting the handset
You can deactivate the handset's microphone during an external call (including
during a conference or when call swapping). The other parties cannot hear you, but
you can still hear them.
Prerequisite: you are conducting an external call.
Deactivating the microphone
hPress the mute key. The display shows Microphone is off.
Unmuting the microphone
hPress the mute key again to unmute the microphone.
If a second call (call waiting) is received in mute mode, this is signalled acoustically
as usual. However, it is only shown on the display once the microphone has been
unmuted.
Please note
In mute mode, all keys on the handset are deactivated with the exception of
the:
uMute key h
uEnd call key a, that you can use to end the call.
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Making calls using network services
Network services are functions that your network provider makes available to you.
Please note:
uSome settings cannot be made simultaneously on multiple handsets. If this is
the case, you will hear a negative acknowledge tone.
uSome network services may only be used if you have requested them from your
fixed line provider (there may be an extra charge).
¤If you require assistance, please contact your network provider.
Configuring general settings for all calls
Anonymous calling – withholding number
You can make anonymous calls (CLIR = Calling Line Identification Restriction). Your
phone number will not be displayed when you make outgoing calls. You are calling
anonymously.
Prerequisites:
uFor anonymous calls via your fixed line connection, you need to have requested
the relevant service (feature) from your network provider.
uAnonymous calls are only possible via VoIP connections through providers that
support the "anonymous calling" function. You may have to ask your VoIP pro-
vider to activate this function.
Activating/deactivating "anonymous calling" for all calls
Withholding caller ID can be permanently activated/deactivated for all your
phone's connections.
When this function is activated, the phone number is withheld for all fixed line calls
and for all calls via VoIP connections. Withholding caller ID is activated for all regis-
tered handsets.
v ¢ÇSelect Services
All Calls Anony.
Select and press §OK§ (μ=on).
For instructions on withholding the number temporarily for a subsequent call see
page 65.
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General call divert (CD)
A distinction is made between
uDiverting calls internally and
uDiverting calls to an external phone number
Call divert to an external connection
With call divert the call is diverted to another external connection. Your call divert
settings can be specific to a particular connection i.e., for every connection (fixed
line number and VoIP connection) that is assigned to the handset as a receive con-
nection.
Prerequisite: the VoIP provider supports call divert.
v ¢ÇSelect Services ¢Call Divert
A list containing the configured and activated receive connections for your phone
and Internal is displayed.
¤Select the receive connection for which you want to activate or deactivate call
divert, and press §OK§.
¤You can enter data in the following fields:
Status
Activate/deactivate call divert.
Phone Number
Enter the number to which the call is to be diverted. You can specify a different
fixed line, VoIP or mobile number for every connection.
You must specify another Gigaset.net number when diverting a call from your
Gigaset.net number.
When
Select All Calls / When Busy / No Answer.
All Calls: calls are diverted immediately i.e., no more calls to this connection are
signalled on your phone.
No Answer: calls are diverted if no one accepts the call within several rings
(VoIPonly).
When Busy: calls are diverted when your line is busy (VoIP only).
§Send§ Press the display key.
For diverting calls from the fixed line:
A connection is established to the telephone network to activate/deactivate call
divert.
¤After confirmation from the fixed line, press the end call key a.
Please note
Diverting calls to your phone numbers can result in additional costs.
Please consult your provider.
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Diverting calls internally
You can divert all external calls intended for a receive connection on the handset
to a different handset.
v ¢ÇSelect Services ¢Call Divert
Internal Select and press §OK§.
¤You can enter data in the following fields:
Activation
Activate/deactivate call divert.
To Handset
Select internal party.
No Handset is displayed if internal call divert has not been set previously or if the
previously set handset is no longer registered.
Ring Delay
If you prefer to have a delay before the call is diverted, select the length of the
delay (None, 10 sec., 20 sec. or 30 sec.). If you select None, the call is not sig-
nalled on the handset and is diverted immediately.
§Save§ Press the display key.
Internal call divert is only single-stage i.e., if calls for the handset are diverted to a
different handset (e.g., MT1) on which a call divert is also active (e.g., to MT2), this
second call divert is not activated. The calls are signalled on handset MT1.
Please note
uAny call for the handset that has been diverted is entered in the call lists.
uIf a call to a receive connection that is only assigned to the handset is
diverted to a handset that is not available (e.g., the handset is deactivated),
the call is rejected after a short time.
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Activating/deactivating call waiting for external calls
If the function is activated, during an external call you will hear a call waiting tone
to signal that another external caller is trying to get through. If you have CLIP, the
number of the waiting caller or the corresponding directory entry is shown in the
display. The caller will hear the ringing tone.
When call waiting is deactivated, the caller will hear the busy tone if you are already
making a call, you are the only party assigned to this connection and this connec-
tion is not assigned to an answering machine.
Activating/deactivating call waiting
Prerequisite for calls via VoIP: parallel VoIP connections are permitted on your tel-
ephone (default setting; setting can be changed via the Web configurator).
v ¢ÇSelect Services ¢Call Waiting
Status Select On / Off to activate/deactivate call waiting.
¤Press the display key §Save§.
Call waiting is activated/deactivated for all connections to the telephone and all
registered handsets.
To activate/deactivate the function for the fixed line connection, the phone estab-
lishes a connection to the exchange to send the relevant code.
¤After confirmation from the fixed line, press the end call key a.
Special settings for calls via VoIP
Activating/deactivating transfer – ECT (Explicit Call Transfer)
If the Transfer (ECT) function is activated, you can connect two external callers on
a VoIP connection with each other by pressing the end call key a (¢page 66).
This assumes that you are making an external call via one of your VoIP connections
and start an external consultation call.
You can activate/deactivate this function via your handset.
v ¢ÇSelect Services
Transfer (ECT)
Select and press §OK§ (³= on).
Please note
You can use the Web configurator to make further settings for the call transfer
on a VoIP connection (¢page 195).
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Configuring settings for the next call
Activating "anonymous calling" for the next call
You can withhold your phone number for the next call (CLIR = Calling Line Identifi-
cation Restriction). The setting applies to all the phone's connections.
In idle status:
v ¢Ç Select Services ¢Nxt Call Anonymous
Select and press §OK§.
~Enter the number or copy from the directory.
§Dial§/cPress the display or talk key. The number is dialled.
Generally, you can withhold your number for all calls, ¢page 61.
Configuring settings during an external call
Accepting a waiting call (VoIP only)
You are making an external call and hear the call waiting tone.
§Accept§ Press the display key.
Once you have accepted the waiting call, you can switch between the two callers
("Call swapping (VoIP only)" ¢page 66) or speak to both at the same time ("Con-
ference" ¢page 67).
Rejecting a waiting call (VoIP only)
You can hear the call waiting tone but do not want to speak to the caller.
§Reject§ Press the display key.
The caller hears the busy tone.
Please note
For VoIP telephony, the services described below are only available if parallel IP
connections are permitted.
Please note
uWithout CLIP, a waiting call is only announced with a signal tone.
uAn internal, waiting call is shown on the display. You can neither accept the
internal call nor reject it.
uFor instructions on accepting a waiting external call during an internal call,
¢page 148.
Please note
You can also press the end call key a to end the current call, and then press
the talk key c again to accept the second call.
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Consultation calls (external)
You can call a second external caller. The first call is placed on hold.
During an external call:
§Ext. Call§ Press the display key.
The previous call is placed on hold. The caller hears an announcement
or music on hold.
~Enter the second participant's telephone number.
The phone number is dialled. You are connected to the second participant.
If the participant does not answer, select the display key §End§ to return to the first
participant.
The consultation call is established via the same send connection as the first call.
Ending a consultation call (VoIP only)
§Options§ ¢End Active Call
You are reconnected to the first call participant.
If you have established the consultation call via your fixed line connection, you can
also end the consultation call by pressing the end call key a. The connection is
briefly interrupted and you will receive a recall. As soon as the receiver is lifted, you
are reconnected to the first call participant.
This only applies to VoIP connections if the call transfer is not activated by ending
the call ("ECT" ¢page 64 and "Transfer Call by On-Hook" ¢page 195).
Call swapping (VoIP only)
You can speak to two callers one at a time (call swap).
Prerequisite: you are conducting an external call and have called a second partici-
pant (consultation call) or have accepted a waiting call.
¤Use q to swap between the participants.
The caller you are currently speaking to is marked with the æ icon.
Ending a currently active call
§Options§ ¢End Active Call
You are re-connected to the waiting caller.
Please note
You can also select the second participant's phone number from the directory
(page 78), redial list or a call list (page 69).
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Conference
You can speak to two participants simultaneously.
Prerequisite: you are conducting an external call and have called a second partici-
pant (consultation call) or have accepted a waiting call.
¤Press the display key §Conf.§.
You and the other two callers (both marked by the æ icon) can hear and speak to
each other simultaneously.
Ending a conference call (VoIP only)
¤Press the display key §EndConf§.
You return to "call swap" status. You are reconnected to the caller with whom you
started the conference.
Or:
Prerequisite:
uYou are making the conference call via your fixed line connection or
uFor VoIP connections: Transfer Call by On-Hook is not activated
("ECT" ¢page 64; VoIP: "Configuring call transfer via VoIP", ¢page 195).
a Press the end call key to end the call with both participants.
Each of the callers can end their participation in the conference call by pressing the
end call key and replacing the handset.
Transferring calls
Transferring a call to an internal party
You are making an external call and would like to transfer it to another handset.
¤Set up an internal consultation call (¢page 147).
aPress the end call key (even before the other party has answered) to
transfer the call.
Transferring a call to an external number – ECT (Explicit Call Transfer)
You are making an external call via a VoIP connection and wish to transfer the call
to another external party.
Prerequisite: the feature is supported by the relevant network provider.
If you have activated the Transfer Call by On-Hook function for VoIP using the Web
configurator (Configuring call transfer via VoIP, ¢page 195).
aPress the end call key (even before the other party has answered) to
transfer the call.
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Using lists
The options are:
uRedial list
uIncoming message list
uE-mail list
uCall lists
uAnswering machine list (Gigaset 610A IP only)
Redial list
The redial list contains the 20 numbers last dialled (max. 32 digits). If one of the
numbers is in the directory, the corresponding name will be displayed.
Manual redial
cPress the talk key briefly to open the redial list.
sSelect entry.
cPress the talk key again. The number is dialled.
When a name is displayed, you can display the corresponding phone number:
¤Press the display key §View§ or the middle of the control key.
¤Press right or left on the control key as required to view the next/previous
number.
Open the redial list. Once you have assigned a line (e.g., to establish an external
consultation call); you must then press the display key §OK§ to dial the selected
number.
Managing entries in the redial list
In idle status:
cPress the talk key briefly.
sSelect entry.
§Options§ Open menu.
You can select the following functions with q:
Copy to Directory
Copy an entry to the directory (page 73).
Display Number
(As in the directory, page 76)
Delete Entry
Delete selected entry.
(As in the directory, page 76)
Delete List
Delete complete list.
(As in the directory, page 77)
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Incoming message list
All received SMS messages are saved in the incoming message list (¢page 98).
Answering machine list (Gigaset C610A IP only)
You can use the answering machine list to listen to the messages that are on the
answering machine (¢page 124).
Call lists
Prerequisite: Calling Line Identification Presentation (CLIP, ¢page 55)
Your base saves a range of call types:
uAccepted calls (from the user or the answering machine)
uOutgoing calls
uMissed calls
You can view each type of call separately or gain an overview of all calls. The list of
accepted and missed calls contains the last 30 entries for each. The list of outgoing
calls contains the last 60 entries.
In idle status, open the call lists by selecting the §Calls§ (¢page 152) display key or
via the menu:
v ¢Ê ¢All Calls / Outgoing Calls / Accepted Calls / Missed Calls
List entry
New messages are displayed at the top.
Example of list entries:
The following is displayed:
uList type (in header)
uThe entry status (only in the list of missed calls)
Bold: new entry
uThe caller's number or the name saved for this number in the local or online
directory. Where applicable, the ä/ k/ l symbol from the directory.
Please note
You can receive information on unknown numbers free of charge via the
reverse search in the online directory (¢page 81).
All Calls
™l Frank
for IP2
14.02.11, 15:40
š 089563795
for IP1
13.02.11, 15:32
View Options
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uName of the connection to which the missed/accepted call was directed (for
receive connection), or via which the outgoing call was dialled (via send con-
nection). The connection name you have assigned is displayed where available.
Otherwise, the standard name is used.
uDate and time of call (if set).
uType of entry:
– Accepted calls ( › )
– Missed calls ( ™ )
– Outgoing calls ( š )
– Calls recorded by the answering machine (Ã)
uIn the missed calls list:
The number of missed calls from this number in the form [3] ([1] = "A missed
call" is not displayed)
Press the talk key c or the speaker key d to call the selected caller back.
Press the §View§ display key to access additional information, including for example
the number linked to the name. If you have CNIP, then the name and town that are
registered with your network provider for this number is displayed. If the name and
town are not shown, it means that the caller has not requested Calling Line Identi-
fication or that Calling Line Identification has been withheld.
Use the §Options§ display key to select the following options:
Copy to Directory
Copy number to the directory.
Delete Entry
Delete selected entry.
Delete List
Delete all entries.
When you exit the call lists, all entries are set to the status "old", i.e., the next time
you call up the list, they will no longer be shown in bold.
Please note
Multiple calls from the same number are stored once in the missed calls list (the
latest call). The number of calls from this number is shown in brackets after the
entry.
One Withheld entry is created for all missed calls for which the number of the
caller is withheld.
In addition, one Unavailable entry is created for every call for which the
number was not transferred.
Please note
In the case of each handset, only those accepted/missed calls directed to its
receive connections are shown.
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Opening lists with the message key
Use the message key f to open the following lists:
uAnswering machine list (Gigaset C610A IP only) or Network mailbox, if your net-
work provider supports this function and quick dial is set for the network mail-
box (¢page 133).
uIncoming message list (¢page 98)
uMissed calls list
uMissed alarms list
An advisory tone sounds as soon as a new entry appears on a list. The f key
flashes. Flashing is disabled when you press the flashing key.
In idle status, the display shows an icon for the new message:
The number of new entries is displayed under the corresponding icon.
After pressing the message key f, you can see all lists containing messages and
the network mailbox lists.
Lists containing new messages are at the top of the list and are marked in a bold
font.
Select a list with q. To open, press §OK§.
Icon New message ...
à ... in an answering machine list (Gigaset C610A IP only) or on the
network mailboxes
™ ... in the Missed Calls list
Ë ... in the SMS list or e-mail list
... in the Missed Alarms list
Please note
If calls are saved in the network mailbox, you will receive a message if the appro-
priate settings have been made (see your network provider user guide).
Ãœ ¾
02 10 09 08
Messages & Calls
Calls: (3)
Missed Alarms (1)
SMS: (2)
Back OK
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Missed alarms list
Missed anniversaries (¢page 80) are displayed in the Missed Alarms list if:
uYou do not accept an anniversary.
uThe anniversary was signalled during a phone call.
uThe handset is deactivated at the time of the anniversary.
uYou open the list by pressing the message key f (¢page 71).
Each entry is displayed with:
uNumber or name
uDate/time
The most recent entry is at the head of the list.
Press the §Delete§ display key, to delete the selected entry.
If 10 entries are already stored in the list, the next appointment reminder will delete
the oldest entry.
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Using directories
The options are:
u(Local) directory (¢page 73)
uPublic online directory and Yellow Pages (¢page 81)
uGigaset.net directory (¢page 87)
uPrivate net directory
Local handset directory
You can save a total of 150 entries in the directory.
You can create a personalised directory for your own individual handset. You can
also send entries to other handsets (page 77).
Directory entries
You can save the following information in a directory entry:
uFirst name and surname
uUp to three numbers
uE-mail address
uAnniversary with reminder
uVIP ringtone with VIP icon.
Open the directory in idle status or during an external call with the s key (press
briefly).
Length of the entries
Please note
You can assign numbers from the directory to the digit/display keys for quick
access (quick dial) (page 150).
3 numbers: Max. 32 digits each
First name and surname: Max. 16 characters each
E-mail address: Max. 60 characters
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Saving number(s) in the directory – new entry
s ¢<New Entry>
¤You can enter data in the following fields:
First Name: / Surname:
Enter first names and/or surnames.
If you do not enter a name in either of the fields, the first phone number saved
in the entry is saved and displayed in place of a surname.
For instructions on entering text and special characters, ¢page 222.
Phone (Home): / Phone (Office): / Phone (Mobile):
Enter a number in at least one of the fields.
When scrolling through the directory, prefixed icons indicate which numbers
are contained in the entry:
ä denotes Phone (Home), kdenotes Phone (Office),
l denotes Phone (Mobile).
E-mail:
Enter the e-mail address.
Anniversary:
Select On or Off.
With setting On:
Enter Annivers. (Date) and Anniversary (time) and select reminder type:
Anniversary (tone) ¢page 79.
VIP Group:
Mark directory entry as VIP (Very Important Person).
You can assign one of 6 VIP groups to each entry. These groups are defined by
the colour of the Æ icon, the name of the VIP group and the corresponding
ringtone.
You recognise VIP calls by the ringtone. The ringtone animation background col-
our changes to the VIP group colour.
Prerequisite: Calling Line Identification (page 55).
§Save§ Press the display key.
Ball, Tim
äk l Sand, Anna Æ
Turner, Tom Æ
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Order of directory entries
Directory entries are generally sorted alphabetically by surname. Spaces and digits
take first priority. If only the first name was entered in the directory, this is incorpo-
rated into the sort order instead of the surname.
The sort order is as follows:
1Space
2 Digits (0–9)
3 Letters (alphabetical)
4 Remaining characters (*, #, $ etc.)
To get round the alphabetical order of the entries, insert a space or a digit in front
of the first letter of the surname. These entries will then move to the beginning of
the directory.
Searching for a directory entry
s Open the directory.
You have the following options:
uUse s to scroll through the entries until the required name is selected.
Press s briefly to scroll on an entry-to-entry basis.
Press and hold s to scroll through the directory.
uEnter the first letters of the name (max. 8); use the skey to scroll to the entry
if necessary. The letters entered are displayed in the bottom display line.
Characters entered incorrectly can be deleted using the display key Ñ.
To skip to the top of the list from anywhere in the list (<New Entry>), press the
end call key abriefly.
The directory searches for the surname. If a surname has not been added, then it
will search for the first name.
Dialling with the directory
s ¢s(Select entry)
c Press the talk key.
Or during a call:
§OK§ Press the display key.
If the entry only contains one phone number, this is the number that is dialled.
If the entry contains several numbers, the icons for the numbers stored are dis-
played: ä/ k/ l.
r Select a number.
c / §OK§ Press the talk key or display key. The number is dialled.
Please note
When dialling, you can link several numbers from the directory (e.g., a call-by-
call number to a telephone number, ¢page 92).
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Managing directory entries
Viewing entries
s ¢s(Select entry)
§View§ / wPress the display key or the middle of the control key. The entry will be
displayed.
qScroll through the entry if necessary.
Using other functions
Prerequisite: the directory was opened while the handset was in idle status.
§Options§ Press the display key.
You can select the following functions with q:
Display Number
To edit or add to a saved number, or to save it as a new entry, press Óafter the
number is displayed. Select the number for the entry, if necessary, and change
or edit the saved number before dialling with c, or press Óto save as a
new entry.
Delete Entry
Delete selected entry.
Copy Entry
–to Internal: Send a single entry to a handset (¢page 77).
–vCard via SMS: Send a single entry in vCard format via SMS.
Editing entries
s ¢s(Select entry)
§View§ §Change§
Press the display keys one after the other.
¤Perform changes and save.
Using other functions
When the handset is in idle status:
s ¢s(Select entry) ¢§Options§ (Open menu)
You can select the following functions with q:
Display Number
(see above/page 76)
Edit Entry
Edit selected entry.
Delete Entry
Delete selected entry.
Copy Entry
(see above/page 76)
VIP Groups
Edit VIP group name and ringtone. To do this:
Select VIP group ¢§Edit§ ¢Edit entry ¢§Save§.
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Delete List
Delete all entries in the directory.
Copy All
to Internal: Send the complete list to a handset (¢page 77).
Available Memory
Display the number of entries that are still available in the directory.
Exchanging directory/entries with other handsets
You can send entries from the local directory or the complete local directory to
handsets as well as receive directory entries from the handsets.
Please note:
uEntries with identical numbers are not overwritten on the receiving handset.
uThe transfer is cancelled if the phone rings or the receiver's memory is full.
uPictures and sounds assigned to entries are not transferred.
Prerequisites:
uThe sending and receiving handsets must both be registered to the same base.
uThe other handset can send and receive directory entries.
Sending a directory/directory entries to a handset
s ¢s(Select entry) ¢§Options§ (Open menu) ¢Copy Entry / Copy All
¢to Internal
sSelect the internal number of the receiving handset and press §OK§.
The transfer begins.
You can transfer several individual entries one after the other by responding to the
Entry copied - Copy next entry? prompt with §Yes§, selecting the entry and pressing
the middle of the control key w.
A successful transfer is confirmed by a message and confirmation tone on the
receiving handset.
Receiving a directory/directory entries from a handset
Prerequisite: the handset is in idle status.
¤Start the transfer of directory entries on the handset as described in the handset
user guide.
If the data has been transferred successfully, the display on your handset will indi-
cate the number of entries received (so far).
Please note
The transfer is interrupted in the event of an external incoming call.
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Adding a displayed number to the directory
You can add numbers to the directory:
uFrom a list e.g., the call list, answering machine list, incoming SMS message list
or the redial list
uFrom the text of an SMS
uFrom a public online directory or the Yellow Pages
uFrom your private net directory
uWhen dialling a number
A number is displayed:
§Options§ ¢Copy to Directory
Or:
ÓPress the display key.
The directory is opened. You can create a new entry or extend an existing entry.
s Select <New Entry> or the directory entry and press §OK§.
rSelect the type of phone number ä / k/ land press §OK§.
The number is copied into the corresponding field.
If the number field is already occupied, Overwrite existing number? is displayed.
§Yes§ Press the display key to overwrite the number. If you select §No§, you are
asked to select another type of phone number.
¤If necessary, complete the entry (¢page 74).
Copying a number or e-mail address from the directory
In some operating situations, you can open the directory to copy a number or e-
mail address, for example. Your handset need not be in idle status.
¤Depending on the operating situation, open the directory with s or ö.
qSelect entry (¢page 75).
Please note
For a new entry:
uIf you have CNIP, the first 16 characters of the transmitted name are also cop-
ied to the Surname line.
uIf you are copying a number from an online directory, the surname or nick-
name (if available) are copied into the First Name field.
uThe message playback is interrupted during the number transfer from the
answering machine list.
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Saving an anniversary in the directory
For each entry in the directory, you can save an anniversary and specify a time at
which a reminder call should be made on the anniversary (default setting: Off).
s ¢s (Select entry)
§View§ §Change§
Press the display keys one after the other.
sScroll to the Anniversary: line.
vSelect On. The following fields are displayed.
¤You can enter data in the following fields:
Annivers. (Date)
Enter day/month/year in 8-digit format.
Anniversary (time)
Enter the hour/minute for the reminder call in 4-digit format.
Anniversary (tone)
Select the reminder type.
§Save§ Press the display key.
Deactivating anniversaries
s ¢s (Select entry)
§View§ §Change§
Press the display keys one after the other.
sScroll to the Anniversary: line.
vSelect Off.
§Save§ Press the display key.
Please note
A time must be specified for reminder calls. If you select a visual signal, a time is
not required and is automatically set to 00.00.
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Anniversary reminder call
In idle status, a reminder call is shown in the display of the handset (¢page 4) and
signalled with the selected ringtone.
You can:
§SMS§ Write an SMS.
§OFF§ Press the display key to acknowledge and end the reminder call.
When you are on the phone, a reminder call is indicated on the handset with a sin-
gle advisory tone.
Anniversaries that are indicated during a call and are not acknowledged are
entered in the Missed Alarms list (¢page 72).
ØðÚ
Miller,
Frank
Off SMS
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Using online directories
You can use public online directories (online directories and classified directories
e.g., "Yellow Pages") depending on your provider.
You can configure the online directories you wish to use via the Web configurator.
Opening an online directory/Yellow Pages
Prerequisite: the handset is in idle status.
sPress and hold.
This opens the list of online directories. Provider-specific names appear in the dis-
play.
q Select a directory (online directory or Yellow Pages) from the list and
press §OK§.
This establishes a connection to the online directory or the Yellow Pages.
If there is only one online directory available, a connection is immediately estab-
lished if you press and hold down the control key s.
Searching for an entry
Prerequisite: you have opened the online directory/Yellow Pages.
¤You can enter data in the following fields:
Surname: (online directory) or
Category/Name: (Yellow Pages)
Enter the name, part of a name or the category (max. 30 characters).
City: Enter the name of the town/city in which the party you are searching
for lives (max. 30 characters).
If you have already completed a search, the last names of the towns/
cities you entered are displayed (maximum of five).
You can enter a new name or select one of the city names displayed
using s and confirm with §OK§.
Or:
Number: Enter the number (max. 30 characters).
¤Press the display key §Search§ or w to start the search.
Exclusion of liability
Gigaset Communications GmbH assumes no guarantee or liability for the availa-
bility of this service. The service may be discontinued at any time.
Please note
You can also establish a connection to the online directory as follows:
¤When the handset is idle, dial 1#91 and press the talk key c.
¤To establish a connection to the Yellow Pages, dial 2#91.
¤To establish a connection to the Gigaset.net directory, dial 1188#9.
Calls to the online directory are always free of charge.
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You must make an entry in Surname or Category/Name: and in City or in Number.
Searching by number is only possible if supported by the online directory you have
selected. For instructions on entering text see page 222.
A list of the towns/cities found is displayed if the search returns more than one
result:
qSelect the town/city.
If the name of a town/city is longer than one line, it is abbreviated.
Select §View§ to view the complete name.
If no matching town/city is found: Press §Change§ to change the search
criteria. The entries for Category/Name and City are copied and you
can change them.
§Search§ Press the display key to continue the search.
A corresponding message will appear on the display if no party is found to match
the search criteria. You have the following options:
¤Press the display key §New§ to start a new search.
Or
¤Press the display key §Change§ to change the search criteria. The name and town/
city are copied over and you can change them.
No hits are displayed if the list of hits is too large. A message to this effect is dis-
played.
¤Press the display key §Refine§ to start a refined search (¢page 84).
Or
¤Depending on the provider, you can view the list if the number of hits is shown
on the display. Press the display key §View§.
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Search result (hit list)
The search result is shown as a list on the display. Example:
1. 1/50: Consecutive number/total number of hits (only the consecutive number is dis-
played if the total number of hits >99).
2. Four lines including party's name, category, telephone number and address (possibly
abbreviated). If a fixed line number is not available, the mobile number (if available) is dis-
played.
You have the following options:
¤You can scroll through the list with q.
¤Press the display key §View§. Displays the full details of the entry (name, category
where applicable, address, telephone numbers). You can scroll through the
entry with q.
Use §Options§ to access the following options:
Refine search
Refine search criteria and restrict hit list (¢page 84).
New search
Start a new search.
Copy to Directory
Copy an entry to the local directory. If an entry contains several numbers, they
are displayed in a selection list. A new entry is created for the selected number.
The surname is transferred to the Surname field of the local directory
(¢page 78).
Copy to Private NetDir.
Transfer the selected entry to the private net directory. The private directory and
online directory must be provided by the same provider.
Depending on your provider, you can add a nickname to the entry in your pri-
vate directory.
1
2
Online Directory 1/50
Sand, Marie Elisabe ...
0049123456789
Parkstraße 11
Berlin 12345
View Options
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Calling subscribers
Prerequisite: a hit list is displayed.
¤Select the entry and press the talk key c.
If the entry only contains one phone number, this is the one that is dialled.
A list of numbers appears if there is more than one number.
¤Using q, select a number and press the display key §Dial§.
Starting a refined search
You can use the search options available in the refined search (first name and/or
street) to limit the number of hits returned by a previous search.
Prerequisite: a search result is displayed (hit list with multiple entries or a message
indicating too many hits).
§Refine§ Press the display key.
Or
§Options§ ¢Refine search
Select and press §OK§.
The search criteria from the previous search are copied and entered in the corre-
sponding fields.
Surname: (online directory) or
Category/Name: (Yellow Pages)
If necessary, change the name/category or extend the partial name.
City: Name of the city/town from the previous search is shown (cannot be
changed).
Street: If necessary, change the name of the street (max. 30 chars.).
First Name: (only in the online directory)
If necessary, enter the first name (max. 30 characters).
§Search§ Start refined search.
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Using the private net directory
Some providers offer users the option of creating and managing a private net direc-
tory on the Internet.
The advantage of an online directory is that you can call up entries from any tele-
phone or PC, e.g., from your VoIP phone in the office or your PC at a hotel.
You can use the private net directory on your handset.
Prerequisites:
uCreate your private net directory using your PC's Web browser.
uCreate and manage entries in the online directory via your PC's Web browser.
uActivate the online directory on your phone using the Web configurator. You
must save the username and password in particular for accessing your personal
online directory on the phone.
You can use the directory from every registered handset.
Opening the online directory
Prerequisite: the handset is in idle status.
sPress and hold.
This opens the list of (online) directories. The provider-specific name is displayed for
the private net directory.
q Select the private online directory from the list and press §OK§.
Your private online directory is opened.
The entries in the online directory are sorted alphabetically according to the first
non-space field in the entry. This is generally the nickname or surname.
Selecting, viewing and managing entries in the online directory
Prerequisite: the online directory is open (see above).
¤Scroll with s to the required entry.
Or:
Enter the first letter of the name and scroll with s to the required entry.
¤Press the display key §View§.
The detailed view with the complete entry opens. You can scroll through the entry
with the control key q.
The following data is shown, if available (in the sequence specific to the provider):
Nickname, name, first name, phone number, mobile number, VoIP number, street,
house number, post code, town/city, company name, category, date of birth, e-
mail.
Please note
If there is no other online directory available apart from the private online direc-
tory:
¤Press s briefly. The private online directory opens.
¤Press and hold s. The handset's local directory opens.
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Using other functions
§Options§ Press the display key.
You can select the following functions with q:
Edit nickname
You can edit or delete the nickname in an entry. Press §Save§ to save the change.
Copy to Directory
Copy an entry to the local directory (¢page 78).
Calling up an entry in the online directory
Prerequisite: you have opened the online directory.
qSelect entry (open the details view, if necessary).
cPress the talk key.
If the entry only contains one phone number, this is the one that is dialled.
If the entry contains more than one phone number (e.g., mobile number and
phone number), they are offered to you for selection.
qSelect the number to be dialled.
§OK§ Press the display key.
The selected phone number is dialled.
Transferring the local directory to the private online directory
You can save entries in the local directory in vCard format as a vcf file on your PC
using the Web configurator (¢ Web configurator on page 196).
Several providers support functions on your Web pages that you can use to copy
these files to the online directory.
Please note
You can copy numbers from a public directory to your private online directory
(¢page 83).
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Using the Gigaset.net directory
The handset is in idle status.
sPress and hold.
This opens the list of online directories.
Gigaset.net
Select and press §OK§.
The Gigaset.net directory opens.
If a connection cannot be established with the Gigaset.net directory, an error mes-
sage is sent and the handset will return to idle status.
Opening the Gigaset.net directory for the first time
When you open the Gigaset.net directory for the first time, you are asked to enter a
nickname for your connection. You are entered in the Gigaset.net directory under
this name.
¤Using the keypad, enter the name that you would like to be listed under in the
Gigaset.net directory. The name may contain a maximum of 25 characters.
¤Press the right-hand display key §Save§.
Please note
uCalls to the Gigaset.net directory are always free of charge.
uYou can also open the Gigaset.net directory by dialling 1188#9 (phone
number of the Gigaset.net directory) and pressing the talk key c.
Own Details
Your Gigaset.net
nickname:
Gi
abc
< C Save
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If an entry with this name already exists, the message Nickname already exists.
Please change. is displayed. You are prompted to enter a name again.
Searching for subscribers in the Gigaset.net directory
Once the connection to the Gigaset.net directory has been established, you are
asked to enter a name that you want to search for.
Gigaset.net name:
Enter the name or part of a name (max. 25 characters).
§Search§ Press the display key to start the search.
If the search has been successful, a hit list is displayed containing all the names that
begin with the specified character string.
Example:
1. 1/5: Entry number/number of hits
2. Name of an entry, possibly abbreviated
You can scroll through the hit list with q.
If no matching entry is found, a corresponding message is displayed. You have the
following options:
Data protection notice
If you enter a nickname at this point, it is stored on a central Gigaset server.
The nickname appears in the Gigaset.net directory, and other subscribers that
use the Gigaset.net service can call you using this nickname.
By entering your data, you agree to having your data saved. If you do not wish
this to happen, you can cancel the operation at this point.
Cancel operation:
Do not enter a name and press the display key §Save§. You can use the directory
to search for other Gigaset.net subscribers and call them. However, no nick-
name is entered for you (your phone).
Or:
Press and hold the end call key a to exit the Gigaset.net directory (without
performing a search).
Further information about the Gigaset.net service data saved can be found at
www.gigaset.net/privacy-policy
2
1
Gigaset.net 1/5
Saal, Frank
Sailor, Ben
Sailor, Anna
Sand, Marie Elisabe ....
Sand, Otto
View Options
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¤Press the display key §New§ to start a new search.
Or
¤Press the §Change§ display key to change the search criteria. The name you previ-
ously entered in the search field is used as search criterion. You can then expand
or edit as required.
If there are too many matching entries in the Gigaset.net directory, the message
Too many entries found is displayed instead of a hit list.
¤Press the display key §Refine§ to start a refined search. The previously entered
name is copied and you can edit/expand it.
Calling subscribers
qc Select the subscriber from the hit list and press the talk key.
Viewing the subscriber's number
q Select the subscriber from the hit list.
§View§ Press the display key.
The display shows the Gigaset.net number and the subscriber's name, whereby the
name may appear over a number of lines.
q Display the name and number of the next/previous subscriber in the
hit list.
Using other functions
Prerequisite: the hit list is displayed.
q(Select entry) ¢§Options§
You can select the following functions with q:
Copy to Directory
Copy the number to the handset directory. The number and name (abbreviated
if necessary, max. 16 characters) are copied to the local directory.
¤Edit and save the entry where necessary (¢page 74).
The hit list is displayed again.
New search
Start a search with a new name (¢page 88).
Refine search
Start a refined search. The name previously searched for is copied and you can
edit/expand it.
Own Details
See "Entering, editing and deleting own entry" on page 90.
Please note
uConnections to Gigaset.net are always established via the Internet. This is
regardless of the send connection configured/selected on your handset.
uYou can open the Gigaset.net directory and establish connections, even if
you have not entered yourself in the Gigaset.net directory.
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Entering, editing and deleting own entry
You have the following options:
uEdit the name of your entry in the Gigaset.net directory.
uDelete your entry from the Gigaset.net directory.
Viewing your own entry
You are connected to the Gigaset.net directory and have performed a search. A hit
list is displayed:
¤Select §Options§ ¢ Own Details and press §OK§.
Your Gigaset.net number and, where applicable, your current name are displayed.
Entering/editing a name
§Change§ Press the display key.
~ Edit the name or enter a new name (max. 25 characters) and press §OK§.
You can delete the name with Ñ.
If there is no existing entry with this name in the Gigaset.net directory, the name is
saved. A message to this effect is displayed. The handset switches to idle status.
If there is already an entry with this name, or the entered name contains impermis-
sible characters, you are requested to enter a different name.
If an entry was created successfully in the Gigaset.net directory, the message
"Saved" is displayed.
Please note
If you select a Gigaset.net number from the local directory, the connection is
automatically established via Gigaset.net (Internet).
Data protection notice
If you enter a nickname at this point, it is stored on a central Gigaset server. The
nickname appears in the Gigaset.net directory, and other subscribers that use
the Gigaset.net service can call you using this nickname.
By entering your data, you agree to having your data saved. If you do not wish
this to happen, you can cancel the operation at this point.
Cancel operation:
¤Do not enter a name (or delete the name currently entered) and press the
display key §Save§. You return to the hit list.
Or:
¤Press and hold the end call key to return to the hitlist.
Further information about the Gigaset.net service data saved can be found at
www.gigaset.net/privacy-policy
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Calling a Gigaset.net subscriber
You can call a Gigaset.net subscriber directly via the Gigaset.net directory (see
above) or via their Gigaset. net number:
~/s Enter the Gigaset.net number (including the #9) or select it from the
local directory.
cPress the talk key.
Every number ending with #9 is dialled via Gigaset.net.
Please note
uIf you delete the name, your entry is deleted from the directory. You are no
longer "visible" to other Gigaset.net subscribers. However, you can still be
reached via your Gigaset.net number. For instructions on displaying the
number, ¢page 216.
uYou can also enter/edit your Gigaset.net name via the Web configurator.
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Making cost-effective calls
Make phone calls through a network provider who offers particularly low-cost call
rates (call-by-call; fixed line only).
Using the Internet (VoIP) is the preferred cost-effective way of making calls.
Defining dialling plans
You can also use your phone's cost control function for calls to fixed line or mobile
networks. In addition to your fixed line connection, you can open accounts with
various VoIP providers offering favourable rates for calls to other networks.
In the phone configuration, define the best connections (account), e.g., for
specific regional, national and mobile network codes, to be used when calls are
made (¢ Web configurator, User-defined dialling plans – specifying rules for
telephony, page 192). Or define the send connection to be used when you actually
dial the number (dialling via line selection, ¢page 52).
Linking a number with a call-by-call number
You can predial call-by-call numbers for calls via your fixed line connection. Use the
call-by-call numbers to select the network of a cost-effective provider for a call.
You can store the call-by-call numbers from several network providers in the local
directory (¢page 74).
To prefix a number with a call-by-call number ("linking"), when the handset is in idle
status:
sPress briefly to open the local directory.
sSelect entry (call-by-call number).
§Options§ Press the display key.
Display Number
Select and press §OK§.
The call-by-call number is shown on the display.
~c Enter the phone number and press the talk key.
Or:
sPress briefly again to copy the number from the local directory.
qSelect entry (¢page 75).
qIf there are several numbers stored in the entry:
Select the number and press §OK§.
cPress the talk key. Both numbers are dialled.
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Displaying the call duration
The duration of each call appears in the display for all external calls
uDuring the conversation
uUntil approximately 3 seconds after replacing the receiver.
Please note
The actual duration of the call can vary from that shown by a few seconds.
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Sending SMS (text messages)
You can use your telephone to send and receive SMS messages via the fixed line
and VoIP.
You must specify the line via which SMS are sent. You can receive SMS messages
(abbreviation: SMS) via all of your phone's connections except for Gigaset.net.
Your telephone is delivered ready to send SMS messages as soon as the phone is
connected to the fixed line. If you do not specify any settings the SMS messages are
sent via the fixed line.
Prerequisites:
uCalling Line Identification is enabled for the VoIP connections/fixed line via
which you wish to send/receive SMS messages. Calling Line Identification must
not be withheld ¢page 61.
uYour network provider supports the SMS service (information on this is available
from your network provider).
uTo receive SMS messages, you must be registered with your SMS service pro-
vider. This happens automatically when you send the first SMS via the provider's
service centre.
Writing/sending SMS
Writing an SMS
v ¢ËMessaging ¢SMS
New SMS Select and press §OK§.
~Write SMS.
Please note
uFor instructions on entering text and special characters, ¢page 222.
uAn SMS can be up to 612 characters. If there are more than 160 characters,
the SMS is sent as a linked SMS (up to 4 SMS messages with 153 characters
each). The top right of the display shows how many characters are still avail-
able and the number in brackets shows which part of a linked SMS is cur-
rently being written. Example 447 (2).
uPlease note that linking SMS messages usually incurs higher charges.
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Sending an SMS
§Options§Press the display key.
Send Select and press §OK§.
SMS Select and press §OK§.
s/ ~Select number with area code (even if you are in that area) from the
directory or enter directly. For sending SMS messages to an SMS mail-
box: add the mailbox ID to the end of the number.
§Send§ Press the display key. The SMS is sent.
SMS status report
Prerequisite: your network provider supports this feature.
If you have activated the status report, you will receive an SMS with a confirmation
message after sending.
Activating/deactivating a status report
v ¢ËMessaging ¢SMS ¢Settings
Status Report
Select and press §Change§ (³=on).
Reading/deleting status report/saving number to directory
¤Open the incoming message list (¢page 98) and then:
qSelect SMS with State OK or State not OK status.
§Read§ Press the display key.
uDelete:
§Options§ ¢Delete Entry ¢§OK§.
uCopy to directory:
§Options§ ¢Copy to Directory ¢§OK§.
uDelete entire list:
§Options§ ¢Delete List ¢§OK§.
Please note
uIf you are interrupted by an external call while writing an SMS, the text is
automatically saved in the draft list.
uIf the memory is full, or if the SMS function is being used by a handset, the
operation is cancelled. An appropriate message appears in the display.
Delete SMS messages you no longer require or send the SMS later.
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Draft list
You can save an SMS in the draft list and edit and send it later.
Saving an SMS in the draft list
¤You are writing an SMS (¢page 94).
§Options§Press the display key.
Save Select and press §OK§.
After saving, the SMS editor will be displayed again with your SMS. You can con-
tinue writing the text and save it again. The SMS that was saved previously will be
overwritten.
Opening the draft list
v ¢ËMessaging ¢SMS ¢Draft
The first list entry is displayed, for example:
If the entry has been saved with the phone number e.g., when an SMS was saved
from the incoming list, the number is displayed in the first line.
Reading or deleting SMS messages
¤Open the draft list and then:
qSelect SMS.
§Read§ Press the display key. The text is displayed. Scroll line by line using q
Or delete the SMS with
§Options§ ¢ Delete Entry ¢§OK§.
Writing/changing an SMS
¤You are reading an SMS in the draft list.
§Options§ Open menu.
You have the following options:
Send
Send stored SMS (¢page 95).
Edit
Edit the text of the saved SMS and then send it (¢page 95).
The SMS that was saved previously remains unaltered in the draft message list
Character Set (one SMS is opened for reading)
Select the character set to be used to show the text (¢page 99). The setting
only applies to the current SMS.
Saved
on
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Deleting the draft list
¤Open the draft list and then:
§Options§ Open menu.
Delete List
Select, press §OK§ and confirm with §Yes§. The list is deleted.
Sending SMS messages to an e-mail address
If your service provider supports the SMS as e-mail feature, you can also send your
SMS messages to e-mail addresses.
The e-mail address must be at the beginning of the text. You must send the SMS to
your SMS service centre's e-mail service.
v ¢ËMessaging ¢SMS ¢New SMS
§E-mail§ / §Options§ ¢Insert E-mail Adr./~
Load the e-mail address from the directory or enter it directly. End the
entry with a space or colon (depending on the service provider).
~Enter the SMS text.
§Options§ Press the display key.
Send Select and press §OK§.
E-mail Select and press §OK§. If the number of the e-mail service is not entered
(¢page 103), enter the number of the e-mail service.
§Send§ Press the display key.
Sending SMS messages as a fax
You can also send an SMS to a fax machine.
Prerequisite: your network provider supports this feature.
¤You are writing an SMS (¢page 94).
§Options§ Press the display key.
Send Select and press §OK§.
Fax Select and press §OK§.
s/ ~Select number from the directory or enter it manually. Enter the
number with area code (even if you are in the same area).
§Send§ Press the display key.
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Receiving an SMS
All received SMS messages are saved in the incoming list. Linked SMS messages are
displayed as one message. If this is too long or is not transferred completely, it is
split into individual messages. Since an SMS remains in the list even after it has been
read, regularly delete SMS messages from the list.
The display tells you if the SMS memory is full.
¤Delete SMS messages you no longer require (¢page 99).
Incoming list
The incoming list contains:
uAll received SMS messages regardless of the connection it was intended for. All
received SMS messages are displayed on all handsets.
uSMS messages that could not be sent due to an error.
New SMS messages are indicated by the Ë icon in the display, the f message key
flashing and an advisory tone sounding.
Opening the incoming list with the f key
fPress.
The incoming list displays the number of entries (example):
Bold: new entries
Normal font: old entries
¤Open list with §OK§.
Every entry in the list contains:
uThe number or name of the sender
uThe receive connection to which the SMS is addressed
uThe date of receipt
Example:
Please note
Each incoming SMS on the fixed line connection is signalled by a single ring
(ringtone as for external calls). If you accept the "call", the SMS is lost. To prevent
this ring, suppress the first ringtone for all external calls (¢page 104).
SMS: (2)
0123727859362922
for IP2
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Opening the incoming list via the SMS menu
v ¢ËMessaging ¢ SMS ¢Incoming
Deleting the incoming list
All new and old SMS messages in the list are deleted.
¤Open the incoming list.
§Options§ Open menu.
Delete List
Select, press §OK§ and confirm with §Yes§. The list is deleted.
Reading or deleting SMS messages
¤Open the incoming list, then:
qSelect SMS.
§Read§ Press the display key. The text is displayed. Scroll line by line using q
Or delete the SMS with
§Options§ ¢ Delete Entry ¢§OK§.
After you have read a new SMS, it is given the status "Old" (is no longer shown in
bold).
Changing the character set
If you cannot see any text or symbols, the SMS may have been written with a differ-
ent character set (Cyrillic, Greek etc.).
¤Read the SMS
§Options§ Press the display key.
Character Set
Select and press §OK§.
sSelect character set (e.g., Turkish, Greek) and press the display key
§Select§ (Ø= on).
The text is shown in the selected character set. The setting only applies to the cur-
rent SMS.
Replying to or forwarding SMS messages
¤Read the SMS
§Options§ Press the display key.
You have the following options:
Reply
Write and send a new SMS to the sender (¢page 94).
Edit
Edit the text in the SMS and return it to the sender (¢page 95).
Forward
Forward the SMS to another number (¢page 95).
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Copying the number to the directory
Copying the sender's number
¤Open the incoming list and select the SMS (¢page 98).
§Options§ ¢Copy to Directory
¤Complete the entry (¢page 74).
Copying/dialling numbers from an SMS
¤Read the SMS and scroll to the telephone number.
The digits are highlighted.
ÓPress the display key.
Complete the entry (¢page 74).
Or:
cPress the talk key to dial the number.
If you wish to use the number to send an SMS:
¤Save the number with the local area code (dialling code) in the directory.
If an SMS contains several numbers, the next number will be highlighted if you
scroll down until the first number disappears from the display.
Please note
An attached mailbox identifier is added to the directory.
Please note
uThe + symbol is not transferred for international area codes.
¤You should then enter '00' at the start of the number.
uIf there are no more entries available in the directory, you can only overwrite
or modify an existing entry.
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SMS with vCard
The vCard is an electronic business card. It is indicated by the Å icon in the body
of the SMS.
A vCard can include:
uName
uPrivate number
uBusiness number
uMobile number
uBirthday
Individual entries in a vCard can be saved to the directory one after the other.
Opening the vCard
¤Read the SMS containing the vCard.
§View§ Press the display key to open the vCard.
Then:
§Back§ Press the display key to return to the SMS text.
Or:
qSelect the number.
§Save§ Press the display key.
When you save a number, the directory is opened automatically. The number and
name are copied. If a birthday is entered on the vCard, the date is copied to the
directory as an anniversary.
¤If necessary, edit the entry in the directory and save it. You will return to the
vCard automatically.
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Receiving notifications via SMS
You can be notified via SMS about missed calls or on the Gigaset C610A IP about
new answering machine messages.
Prerequisite: the caller's number (CLI) must have been transmitted in the missed
call.
Notification is sent to your mobile phone or another phone with SMS functionality.
You only need to save the telephone number to which you wish the notification to
be sent.
v ¢ËMessaging ¢SMS ¢Settings ¢Notification
¤You can enter data in the following fields:
To:
Enter the number (including area code) to which the SMS is to be sent.
On Missed Call:
Select On if you require SMS notification.
Msg. on Answer M.:
Select On if you require SMS notification.
§Save§ Press the display key.
Please note
Your provider will usually charge for SMS notifications.
Warning
Do not enter your own network number for the notification of missed calls.
This can lead to chargeable endless looping.
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Setting the SMS service centre/defining the send line
SMS messages are exchanged between SMS service centres operated by service
providers. You must enter the SMS service centre through which you wish to send
and receive SMS messages into your phone. You can receive SMS messages from
every SMS service centre that is entered, provided you have registered with your
service provider. This happens automatically when you send the first SMS via the
relevant service centre.
Your SMS messages are sent via the SMS service centre that is entered as the active
send service centre. However, you can activate any other SMS centre as the active
send service centre to send a current message (¢page 103).
If no SMS service centre is entered, the submenu SMS only consists of the entry
Settings. Enter an SMS Service Centre (¢page 103).
Entering/changing SMS service centres
¤Find out about the services and special functions offered by your service pro-
vider before you make a new application and/or before you delete pre-config-
ured numbers.
v ¢Ë Messaging ¢SMS ¢Settings ¢Service Centres
sSelect an SMS centre (e.g., Service Centr. 1) and press §Edit§.
¤You can enter data in the following fields:
Active Send:
Select Yes if SMS should be sent via the SMS service centre. For the SMS centres
2 to 4, the setting only applies to the next SMS.
SMS Service Centre no.:
Enter the number of the SMS service.
E-mail Service no.:
Enter the number of the e-mail service.
Send via:
Select the fixed line or VoIP connection that you want to use to send the SMS
messages.
§Save§ Press the display key.
Please note
uIf you have selected a VoIP connection and the attempt to transmit the SMS
messages fails, the SMS is stored in the incoming message list with error sta-
tus. Even if you have activated the Automatic Fallback to Fixed Line option
(¢ Web configurator), your telephone will not attempt to send the SMS via
the fixed line.
uIf the selected send connection is deleted from the configuration, the fixed
line connection in the configuration is used.
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Sending an SMS via another SMS service centre
¤Select Service Centr. 2, 3 or 4 and activate it as the send service centre (set
Active Send = Yes). Service Centr. 1 is automatically deactivated as the send
service centre for the next SMS.
¤Send the SMS.
This setting only applies to the next SMS to be sent. After that the setting Service
Centr. 1 is reinstated.
Activating/deactivating first ringtone muting
Every SMS addressed to your fixed line connection is indicated by a single ring. To
prevent this ring, suppress the first ringtone for all external calls on your fixed line
connection.
v Open the main menu.
*#Q5# O
Press keys in sequence.
Q§OK§ Make the first ringtone audible.
Or:
§OK§ Mute the first ringtone.
Activating/deactivating SMS function
If you deactivate the SMS function, you cannot send or receive any SMS messages
with your phone.
The settings you have made for sending and receiving SMS messages (e.g., the
numbers of the SMS service centres) and the entries in the incoming and draft lists
are saved even after deactivation.
v Open the main menu.
*#Q5# 2 L
Enter the digits.
Q§OK§ Deactivate the SMS function.
Or:
§OK§ Activate the SMS function (default setting).
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Troubleshooting SMS problems
Error codes when sending
Self-help with errors
The following table lists problem situations and possible causes and provides
advice on troubleshooting.
E0 Calling Line Identification permanently restricted (CLIR) or Calling Line Identification not
activated.
FE Error occurred during SMS transfer.
FD Connection to SMS service centre failed; see self-help.
You cannot send messages.
1. You have not requested/enabled the Calling Line Identification Presentation (CLIP) fea-
ture.
¥Ask your service provider to enable this service.
2. SMS transmission has been interrupted (e.g., by a call).
¥Re-send the SMS.
3. The provider does not support this feature.
4. No number or an invalid number is entered for the SMS service centre set as the active
send service centre.
¥Enter the number (¢page 103).
You receive an incomplete SMS.
1. Your phone's memory is full.
¥Delete old SMS messages (¢page 96).
2. The service provider has not yet sent the rest of the SMS.
You have stopped receiving SMS messages.
Call divert is activated for All Calls or call divert is activated for All Calls for the network
mailbox.
¥Change the call divert settings (¢page 62).
The SMS is played back.
1. The "display call number" feature is not activated.
¥Ask your service provider to enable this feature (there is a charge for this).
2. No agreement is in place between your mobile operator and your fixed line SMS service
provider.
¥Obtain information from your fixed line SMS service provider.
3. Your terminal has been recorded by your SMS provider as having no fixed line SMS func-
tionality i.e., you are not registered with the provider.
¥Send any SMS to automatically register your telephone to receive SMS.
Messages are only received during the day.
The terminal is recorded in your SMS provider's database as having no fixed line SMS
functionality i.e., you are not registered with the provider.
¥Obtain information from your fixed line SMS service provider.
¥Send any SMS to automatically register your telephone to receive SMS.
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E-mail notifications
Your phone will notify you when new e-mail messages have been received on your
POP3 server.
You can set your phone to periodically connect to your POP3 server and check
whether you have new messages.
Any new e-mail messages that have been received are displayed on the handset:
you will hear an advisory tone, the message key f will flash and the Ë icon will
be displayed in the idle display.
Using the handset, you can display the sender, date/time of receipt and the subject
and message text (abbreviated if necessary) for each e-mail in the incoming e-mail
list (¢page 107).
The prerequisite for displaying the e-mail messages on the handset is that you have
used the Web configurator to save the name of the POP3 server and your personal
access data (account name, password) in the phone (¢page 196).
Please note
uThe Ë symbol is also displayed when you have new SMS messages.
uIf new e-mail messages have been received, pressing the message key f
will display them in the E-mail list.
Please note
If you have also activated the authentication of the phone with the POP3 server
via a secure connection in the Web configurator and this fails, the e-mail mes-
sages are not downloaded to your phone.
In this case, pressing the flashing message key fwill display the message
Certificate error - Please check your certificates in the Web configurator..
¤Press the display key §OK§ to confirm the message.
¤Log in to the Web configurator (¢page 179). The Security Web page
(¢page 190) tells you why the secure connection could not be established
and what you can do.
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Opening the incoming e-mail list
Prerequisites:
uYou have set up an e-mail account with an ISP.
uThe incoming e-mail server uses the POP3 protocol.
uThe name of the POP3 server and your personal access data (account name,
password) are stored in the phone.
v ¢ËMessaging ¢E-mail
Or if new e-mail messages have been received (message key f flashes):
f ¢E-mail
The phone establishes a connection to the POP3 server. A list of e-mail messages
that are stored there is displayed.
New unread messages appear above old read messages. The most recent entry is
at the head of the list.
The following details are displayed for each e-mail: name or e-mail address of the
sender (one line, abbreviated if necessary) and date and time (date and time will
only display correct values if sender and recipient are located in the same time
zone).
Example display:
1 E-mail address or name transmitted by the sender (abbreviated if necessary)
Bold: new message.
All e-mail messages that were not present in the incoming e-mail server when the inbox
was last opened are identified as "new". All other e-mails are not marked, regardless of
whether or not they have been read.
2 Date and time of receipt of e-mail message
If the inbox on the incoming e-mail server is empty, No entries will appear in the
display.
1
2
E-mail Incoming
Frank.Miller@mailp.com
10.02.11 15:40
Happy Birthday
Anna Sand
10.02.11 10:38
Read Delete
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Messages when establishing a connection
The following problems may occur when connecting to the POP3 server. The mes-
sages are displayed in the display for a few seconds.
Server not accessible
The connection to the POP3 server could not be established. This may have the
following causes:
– Incorrect entry for the name of the incoming e-mail server (¢ Web configu-
rator).
– Temporary problems with the POP3 server (server is down or is not con-
nected to the Internet).
¤Check settings in the Web configurator.
¤Try again later.
Currently not possible
The resources your phone requires to make the connection are busy, e.g.:
– The permitted number of VoIP connections has already been reached.
– One of the registered handsets is currently connected to the POP3 server.
¤Try again later.
Login failed
Error when logging in to the POP3 server. This may have the following cause:
– Incorrect entries for name of POP3 server, user name and/or password.
¤Check settings (¢ Web configurator).
Mailbox settings incomplete
Incomplete entries for name of incoming e-mail server, user name and/or pass-
word.
¤Check/add to settings (¢ Web configurator).
Please note
Many e-mail providers activate spam protection measures by default. E-mail
messages classified as spam are stored in a separate folder and are therefore not
shown in the incoming mail list.
Some e-mail providers allow you to deactivate spam protection or show spam
e-mails in the incoming mail list.
Other e-mail providers may send a message to the inbox when a new spam e-
mail is received. This is to inform you that a suspected spam e-mail has been
received.
The date and sender of this mail are repeatedly updated, so that it is always dis-
played as a new message.
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E-mail notifications
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Viewing the message header and text of an e-mail
Prerequisite: you have opened the incoming mail list (¢page 107).
qSelect an e-mail entry.
§Read§ Press the display key.
The subject of the e-mail (maximum of 120 characters) and the first few characters
of the text are displayed.
Example display:
1Subject of the e-mail message. A maximum of 120 characters are displayed.
2Tex t of the e-mail message (abbreviated if necessary).
aPress the end call key to return to the incoming message list.
Please note
If the e-mail does not contain any standard text, the message E-mail can’t be
displayed will briefly appear.
E-mail
Subject:
Invitation
Text:
Hello Anna, I
passed my test!
Back Options
1
2
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E-mail notifications
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Viewing e-mail sender's address
Prerequisite: you have opened the e-mail notification to read it (¢page 109).
§Options§ ¢From
Select and press §OK§.
The sender's e-mail address is displayed, over several lines if necessary (maximum
60 lines).
§Back§ Press the display key to return to the incoming message list.
Example:
Deleting e-mail messages
Prerequisite: you have opened the incoming e-mail list (¢page 107) or the
header or sender's address for an e-mail is displayed (¢page 109):
§Options ¢Delete
Select and press §OK§.
§Yes§ Press the display key to confirm the security prompt.
The e-mail is deleted from the POP3 server.
E-mail
From:
Anna.Sand@mailp.com
Back Options
111
Info Center – continuous Internet access from your phone
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / Info_Center.fm / 08.03.11
Version 4, 16.09.2005
Info Center – continuous Internet access from
your phone
You can use your phone to retrieve online content from the Internet i.e., request
info services that are provided specifically for the telephone. The info services avail-
able are constantly updated. A default selection has already been made.
Information on the gigaset.net info services is available on the Internet at:
www.gigaset.com/nextg/apps
Data protection notice
The information services enable you to use a Gigaset telephone to call up
selected information, such as weather forecasts.
The inventory data corresponds to that of the VoIP service.
When you use the service for the first time, a standard profile is created with
configuration data for the device. You can then change and store the configu-
ration data specific to your device, for example, the city for the weather forecast
or the date of birth for the biorhythm. You can delete this configuration data
again at any time.
The information services use the HTTP protocol.
Further information about the Gigaset.net service data saved can be found at
www.gigaset.net/privacy-policy
Please note
You can launch the Info Center and display info services with every registered
Gigaset C610H, SL78H, SL400H and S79H handset.
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Customising info services
You can change the default setting for the Info Center (standard profile) and add
new services. Visit the Gigaset.net page www.gigaset.net on the Internet and com-
pile your personal info services.
¤Open the Web configurator page on the PC Settings ¢Info Services
(¢page 196).
¤Click the link
gigaset.net/myaccount.
You are automatically logged in with the username and password that have
been assigned to your phone by default.
Or:
¤Enter the following address in the address field of your PC's Web browser:
www.gigaset.net
¤Enter your Gigaset.net user ID and password on the Gigaset.net page. You will
find your user ID and password on the Web configurator page specified above.
In both cases, your Gigaset.net web page is displayed, where you can customise
info services for your Info Center ("Info Center" tab) and the info services for the Info
Services screensaver ("Screensaver" tab).
The "Info Center" tab has an icon for every info service provided by Gigaset.net (e.g.,
weather, horoscope), and an icon for personal applications that you want to add to
your Info Center.
Activating/deactivating a service
An info service is displayed on your Gigaset phone if the relevant icon is orange and
the option at the top right of the icon is activated.
(Example):
1 Icon of an activated info service (orange). The info service is displayed in the Info Center
on your Gigaset phone.
2 Icon of a deactivated info service (grey). The info service is not displayed on your phone.
3 Option to activate or deactivate the info service.
¤Click the option for an icon to activate/deactivate the corresponding info service
(³ = activated).
All activated info services are provided in the display of the registered handset
when you open the Info Center.
1
3
2
3
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Customising info services
For some info services you can customise the information that you want from your
Gigaset phone yourself.
¤Click the icon that belongs to an info service (e.g., weather). This will open
another Web page where you can customise the RSS feeds.
The Web pages for the individual info services describe which settings you can
make.
Example "weather information"
¤Click the icon for the weather information. This will open a Web page to config-
ure the weather information for your Info Center.
The world weather is already set.
You can also set up to nine other locations (worldwide) that you can request
weather information for.
¤Enter the name of the location that you want to access weather information for
in the editable field.
¤Click the magnifying glass icon .
This will list the locations that start with the specified name.
¤Click the list icon to open the list and select the required location.
¤Right-click the arrow icon to add this location to your Info Center.
The Web page lists all the locations for which the Info Center provides weather
information.
¤If a location is deleted from the list, click the trash icon after the location
name.
¤Click the disk icon at the top right of the Web page to save your settings.
Please note
You can also configure weather information on the handset itself.
¤Start the Info Center on your handset (¢page 115).
¤Select the entry for the weather information and press the display key §OK§.
¤Select the entry "Add location" and press §OK§.
¤Specify which location you want the weather information to be displayed for
and press §OK§. This will show a list of locations with the name specified.
¤Select the required location and press §OK§.
¤Press OK again to confirm your selection.
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Configuring your own applications/info services
In addition to the info services provided by Gigaset.net Service, you can also enter
up to ten extra info services (applications, apps). You can enter URLs for info serv-
ices from different providers or develop your own applications. Specifications and
examples that can help you to create your own applications are available on the
Gigaset.net page www.gigaset.com/nextg/appstoolkit
¤Click the "My applications" icon.
¤Enter a name for the additional service in the field on the left. This name will sub-
sequently appear on the handset.
¤Enter the URL for the additional service or your application in the field on the
right and click the icon on the right next to this field to add this info service.
¤Repeat the procedure to add any other info services.
The Web page lists all personal info services and applications that have been con-
figured.
¤To delete a service from the list, click the trash icon after the service.
¤Click the disk icon at the top right of the Web page to save your settings.
¤Click the icon's option for your own applications to activate them. A separate
entry for "My applications" will then appear under the Info Center on your
Gigaset. Your own services and applications that you have configured will then
be shown under this entry.
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Info Center – continuous Internet access from your phone
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Version 4, 16.09.2005
Starting the Info Center, selecting info services
v ¢ÉAdditional Features ¢Info Centre
Your Info Center menu i.e., a list of available info services is displayed. You can nav-
igate between the info services.
sSelect the info service and press §OK§.
To access certain info services (personalised services), you have to log in with a user
name and password. In this case, enter your access data as described in the "Login
for personalised info services" section on page 116.
Messages when loading requested information
The information is loaded from the Internet. Wait a few seconds until the informa-
tion is displayed. The display shows Please wait....
If the information for an info service cannot be displayed, one of the following mes-
sages appears:
Requested page can’t be reached.
Possible causes of this are:
uTime limit exceeded (timeout) when loading the information
uThe Internet server for the info services cannot be accessed.
¤Check your Internet connection and repeat the request at a later date.
Coding error on requested page
The content of the requested info service is coded in a format that the handset can-
not display.
Can’t display requested page
General error when loading the info service.
Login failed.
Login has failed. Possible causes of this are:
uYou have not entered your login data correctly.
¤Reselect the info service and repeat the login process. Please remember that
data is case sensitive.
uYou are not entitled to access this info service.
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Login for personalised info services
If a special login process with user name and password is required to access an info
service, the following is displayed after the service has been called up:
Authent. Name
Enter the user name supplied by the provider of the info service.
§Save§ Press the display key.
Password Enter the password associated with this user name.
§Save§ Press the display key.
If login was successful, the requested info service is displayed.
If login failed, a message to this effect appears on the display £Messages when
loading requested information, page 115.
Please note
Please remember that login data is case sensitive. For instructions on entering
text, ¢page 222.
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Info Center – continuous Internet access from your phone
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Version 4, 16.09.2005
Operating the Info Center
Depending on the type of info service requested, you can perform the following
operations:
Scrolling within an info service
¤You can use s to scroll downwards within an info service, and t to scroll up
(back).
Skipping back to the previous page
¤Press the left display key.
Skipping back to the Info Center menu
¤Briefly press the end call key a.
You want to go offline:
Press and hold the end call key a, the handset returns to idle status.
Selecting a hyperlink
Hyperlink to further information:
If the page contains a hyperlink to further information, this is indicated by the
gicon.
If a page with hyperlinks is opened, the first hyperlink is highlighted.
¤Using the control keys (s and/or t) as required, you can navigate to the
hyperlink that you would like to select. The hyperlink is then highlighted by bars.
¤Press the right display key §Link§ to open the relevant page.
Hyperlink to a phone number:
If a hyperlink contains a phone number, you can copy the number to the local direc-
tory or call the number directly (Click-2-Call functionality).
¤Select the hyperlink using the s and/or t keys, as required.
¤You can identify a hyperlink of this type by the fact that §Call§ is shown above the
right display key.
¤Press the display key Ó to copy the phone number to the local directory on
your handset.
Or:
¤Press §Call§ to call the stored number.
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Depending on the provider, if you press §Call§,
uThe number is dialled directly
uThe number appears first in the display, in which case you must first confirm the
number before it is dialled.
¤If you press §Yes§, the number is dialled.
Or:
¤If you press §No§, the page is displayed again with the hyperlink. The number
will not be dialled.
Entering text
¤If necessary, use q to navigate to the line containing the field into which you
want to enter text. The cursor flashes in the text field.
¤Enter the text using the keys on your handset (¢page 222).
¤If necessary, navigate to other text fields to complete them or make a selection
(see below).
¤Press the right display key to complete the entry and send the data.
Making selections
¤If necessary, use q to navigate to the line in which you would like to make a
selection.
¤Press left or right on the control key several times to make the required selection.
¤Useqto navigate to other selection fields and make your selection as
described above.
¤Press the left display key to complete the selection and send the data.
Setting options
¤Use q to navigate to the line containing the option. The line is highlighted.
¤Activate or deactivate the option via the control key v (press right) or the left
display key (e.g., §OK§).
¤If necessary, navigate to other options or text fields to set or complete them.
¤Press the left display key (e.g., §Send§) to complete the entry and send the data.
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Accessing info services using quick dial
Each info service that is provided via Gigaset.net is assigned a quick dial that you
can use to access the service. The table below contains examples.
When the handset is in idle status:
~c Enter the quick dial for a service and press the talk key.
The Info Center page with this service/application is loaded and shown on the dis-
play.
Info service 1
1 The list of info services is one example. Each info service is provider-dependent.
Quick dial2
2 The numbers 11 to 98 are reserved for additional info services/applications that you are
provided with in the future via Gigaset.net.
News 1#92
Weather 2#92
My eBay 3#92
Encyclopaedia 4#92
Translator 5#92
Unit converter 6#92
Horoscope 7#92
Biorhythm 8#92
My friends 9#92
Gigatweet 10#92
My applications
(personal info services/applications that you have defined)
99#92
Please note
If you enter the quick dial for an info service into the local directory and you
assign this directory entry to a digit key on your handset (¢page 150), simply
pressing and holding this digit key will show the relevant page of the Info
Center on the display.
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Displaying information from the Internet as a screensaver
You can configure your handset to display one of the info services from the Info
Center (e.g., weather reports, newsfeeds) in the device's idle display.
To do this, you must switch on the Info Services (¢page 153) screensaver on your
handset and activate the display of info services via the Web configurator
(¢page 196).
The text information appears on the display approximately ten seconds after the
handset returns to idle status.
Depending on the information feed selected, a display key appears on the right of
the screensaver.
¤Press the right display key to call up further information.
¤Press and hold the end call key a to return to idle status.
Selecting information for the screensaver
The default setting for the Info Services screensaver is the weather forecast.
You can change this setting:
uOn the PC using your account on the Gigaset.net server (¢page 112)
uOn the handset using the Info Center (see below)
When the handset is in idle status:
v ¢ÉAdditional Features ¢Info Centre
The menu for your Info Center appears.
sSelect Screensaver and press §OK§.
r Select the information service for the Info Services screensaver.
sr Scroll to the next line, if necessary, and make further settings for the
information service selected.
§Save§ Press the display key.
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Operating the Gigaset C610A IP base answering machine
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / answering_m.fm / 08.03.11
Version 4, 16.09.2005
Operating the Gigaset C610A IP base answering
machine
You can operate the answering machines that are integrated in the base via a reg-
istered handset or via remote operation (other phone/mobile phone). You can only
record your own announcement message or advisory message via a handset.
The base has three answering machines (AM1, AM2, AM3) that can be activated and
used independently of each other.
Once the phone has been set up, AM1 is activated and all base connections (lines)
are assigned to it as receive connections.
AM2 and AM3 are available once you have assigned at least one receive connection
to them.
Each answering machine only receives calls that are directed to its receive connec-
tions. Each answering machine can only be operated via the handsets to which at
least one of the machine's receive connections is assigned.
Assigning receive connections
Prerequisite: at least two connections have been configured on your base.
v ¢Ï Settings ¢Telephony ¢Rec. Connections
Answer Machine 1/2/3
Select and press §OK§.
¤You can enter data in the following fields:
An entry Receive calls for xxx (xxx = name of the connection) is displayed for each
base connection.
Make the following setting for every configured phone connection.
¤Select rYes if the answering machine should accept calls made on the con-
nection in question.
Select No, if the receive connection should not be assigned to this answering
machine.
If the connection is already assigned to another answering machine as a receive
connection, you cannot select Yes. You have to cancel the old assignment first.
Parallel calls
If a caller is connected to an answering machine and a second call comes in for this
answering machine, the second caller will hear the dialling tone. The call is sig-
nalled to the handsets to which the receive connection is assigned.
If the second call is not accepted, the answering machine will accept this call if:
uThe connection with the first caller has ended and
uThe set time period for the answering machine to answer a call (¢page 129)
has expired.
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Operating the Gigaset C610A IP base answering machine
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Answering machine mode
You can use two different modes for each of the three answering machines.
uIn Answer & record mode, the caller hears the announcement and can then
leave a message.
uIn Answer only mode, the caller hears your announcement but cannot leave a
message.
Operation via the handset
The speaker activates automatically if you receive an acoustic prompt or message
while operating. You can switch it off with the speaker key d.
Activating/deactivating the answering machine and setting
answering machine mode
You can choose between Answer & record, Answer only and Alternating. By using
the Alternating setting, you can activate answer and record mode for a set period
of time; outside this period the caller will only hear the announcement.
v ¢Ì ¢Activation
If more than one answering machine shares a receive connection with the handset,
a list of these answering machines is displayed. Activated answering machines are
marked with μ.
qIf necessary, select answering machine.
§Change§ Press the display key.
¤You can enter data in the following fields:
Activation:
Select On or Off to activate/deactivate the answering machine.
Mode:
Select Answer & record, Answer only or Alternating.
If Alternating mode is selected:
Record from:
Enter hours/minutes for the start of the period in 4-digit format.
(The time must be set.)
Record until:
Enter hours/minutes for the end of the period in 4-digit format.
§Save§ Press the display key.
When you switch the answering machine on, the remaining memory time is
announced. If the time has not yet been set, a corresponding announcement is
made (set time ¢page 161).
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Operating the Gigaset C610A IP base answering machine
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A status message is shown in the handset's idle display for every answering
machine that is assigned a receive connection (example):
If the message memory is full and Answer & record or Alternating mode has been
selected, you will first be asked to delete old messages. The answering machine is
activated as soon as you have deleted old messages.
If there is no time available, the answering machine changes from Alternating
mode to Answer & record mode until the time is available again.
Recording announcements / advisory messages
The phone is supplied with pre-recorded announcements for answer and record
mode and for answer only mode. If a personal announcement has not been
recorded, the relevant pre-recorded announcement is used.
You can record your own personal announcement for answer and record mode and
answer only mode for each answering machine.
v ¢Ì ¢Announcements ¢Rec. Announcement / Rec. Advisory Msg.
qIf several answering machines are assigned to the handset, select the
answering machine and press §OK§.
§OK§ Press the display key to start the recording.
The speaker mode is activated.
You hear the ready tone (short tone).
¤Now speak your announcement (at least 3 secs.).
Just as if making a call via the receiver, place the telephone against your ear and
speak into the microphone at a normal volume.
§End§ Press the display key to end the recording.
Use a or §Back§ to cancel recording and §OK§ to restart the recording process.
After recording, the announcement is played back for you to check. You can re-
record the announcement with §New§.
Please note
A registered handset can only manage answering machines that have at least
one common receive connection with the handset.
i V
07:15
INT 1 14 Oct
AM 1+2 on
AM 3 off
Calls SMS
•
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Operating the Gigaset C610A IP base answering machine
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Please note:
uRecording ends automatically if the maximum recording time of 170 seconds is
exceeded or there is a break in speech for more than 2 seconds.
uIf you cancel the recording, the default announcement is used.
uThe recording is not started or cancelled if the answering machine memory is
full.
¤Delete old messages and the answering machine will automatically switch
back to Answer & record mode.
¤Repeat recording if required.
Listening to announcements/ advisory messages
v ¢Ì ¢Announcements ¢Play Announcement / Play Advisory Msg.
qIf several answering machines are assigned to the handset, select the
answering machine and press §OK§.
If you have not recorded a personal announcement, the relevant pre-recorded
announcement is played.
You can cancel playback by pressing a or §Back§.
Record a new announcement while playing the announcement:
§New§ Press the display key.
If the answering machine's memory is full, it will switch to Answer only mode.
¤Delete old messages and the answering machine will automatically switch back
to Answer & record mode. Repeat recording if required.
Deleting announcements/advisory messages
v ¢Ì ¢Announcements ¢Del. Announcement / Del. Advisory Msg.
qIf several answering machines are assigned to the handset, select the
answering machine and press §OK§.
§Yes§ Press the display key to confirm the prompt.
Once you have deleted your announcement for the specified answering machine,
the relevant pre-recorded announcement is used again.
Playing back messages
The date and time of each message is logged (provided this has been set,
¢page 161) and displayed during the playback. If Calling Line Identification is
activated, the caller's number or name is displayed. If the caller's number is saved in
the directory, their name is displayed. For more information about the display
¢page 55.
•
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Operating the Gigaset C610A IP base answering machine
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Playing new messages
New messages that have not yet been played back are indicated by the à icon
in the display and by the f key flashing. The number of new messages is dis-
played.
Example:
fPress the message key.
Answer Mach. 1 / Answer Mach. 2 / Answer Mach. 3
Select an answering machine from the list, if necessary, and press §OK§.
Or:
v ¢Ì ¢Play Messages
qIf several answering machines are assigned to the handset, select the
answering machine and press §OK§.
Only local answering machines that share a receive connection with the handset
are assigned to the handset.
The speaker on the handset is activated.
If there are new messages, playback then begins with the first new message. After
the last new message, you will hear the end tone and an announcement stating
how much recording time remains.
If the message has been saved with the date and time, you will hear an appropriate
announcement before playback begins.
All stored messages are played back regardless of the associated receive connec-
tion.
During playback, the entries in the answering machine list are shown on the
display.
After the entry time and date have been played back (after approx. 3 seconds), a
new message assumes the status "old".
Playing old messages
If there are no more new messages, you can start playing older messages as
described in "Playing new messages" on page 125.
Ã
02
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Operating the Gigaset C610A IP base answering machine
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Stopping and controlling playback
During message playback:
2 / wStop playback. Press 2/w again to resume or
§Options§ Press the display key.
Select Pause to stop and Continue to continue and press §OK§.
cStop playback and call back a caller.
t or
During time stamp playback: Skip to previous message.
During message playback: Skip to the start of the current message.
4 During time stamp playback: Skip to previous message.
During message playback: Repeat the last five seconds of the current
message.
s or 3Go to the next message.
If playback is interrupted for over a minute, the answering machine returns to idle
status.
Marking a message as "new"
A previously played back "old" message is displayed as a "new" message again.
During message playback or pause:
*Press the star key.
Or:
§Options§ Open menu.
Mark as New
Select and press §OK§.
An announcement informs you of the message's new status.
Playback of the current message is cancelled. Playback of next message starts, if
applicable.
The f key on the handset flashes.
Copying the phone number from a message to the directory
During playback or pause:
§Options§ ¢Copy to Directory
¤Complete the entry (¢page 78).
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Deleting messages
You can either delete all old messages together or individually.
Deleting all old messages
During playback or pause:
§Options§ ¢Delete Old List §OK§
§Yes§ Press the display key to confirm the prompt.
Deleting an individual message
During playback or pause:
§Delete§ / QPress the display key or the Q digit key.
You can only delete new messages once the time stamp has been played back
along with the first few seconds of the message.
Accepting a call from the answering machine
You can pick up a call while the answering machine is recording or is being oper-
ated via remote operation:
c/ d/ §Accept§
Press the talk, speaker or display key.
Recording stops and you can speak to the caller.
If three seconds of the message have already been recorded when you accept the
call, the message is saved. The message key f on the handset flashes.
You can answer the call, even if it is not signalled.
Diverting an external call to the answering machine
You can divert an incoming external call to the answering machine.
It is only possible to divert a call, if:
uThe call comes in on a receive connection that is assigned to one of the answer-
ing machines
uThe answering machine to which the receive connection is assigned is activated
and not engaged with another call
uThere is sufficient memory available on the answering machine
Prerequisite: an external call is signalled on the handset
ÔSelect display key.
The answering machine starts immediately in answer & record mode and records
the call. The set time for ring delay (¢page 129) is ignored.
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Activating/deactivating two-way record
You can record an external call with the answering machine.
Prerequisite:
You are conducting an external call:
¤Inform the caller that the call is being recorded.
§Options§ Open menu.
Two-way Record
Select and press §OK§.
Two-way record is indicated on the display by an advisory text and is added to the
answering machine list as a new message.
§End§ Press the display key to stop two-way record.
uIf the connection used for the call is assigned to an answering machine as a
receive connection, the call is recorded by this answering machine.
uIf the connection is not assigned to an answering machine as a receive connec-
tion, the call is recorded by Answ. Machine 1.
If the answering machine that is supposed to record the call is busy with another
call, the message Currently not possible is displayed. You hear the end tone.
The maximum recording time depends on the memory available on the answering
machine. If the memory is full, you will hear an end tone, the recording is aborted,
and the call recorded up to that point is listed in the answering machine list as a
new message.
Activating/deactivating call screening
During recording of a message you can screen a call via the handset loudspeaker.
Permanently activating/deactivating call screening
v ¢Ì ¢Call Screening ¢Handset
§Change§ Select display key to activate/deactivate the function (³=on).
Call screening is activated or deactivated for all registered handsets.
Deactivating call screening for the current recording
You can deactivate the function during the recording.
§Silence§ / a
Briefly press the display key or end call key.
Answering a call
dc Press the speaker or talk key.
•
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Setting the recording parameters
The answering machine has already been preset at the factory. You can configure
individual settings via the handset.
v ¢Ì ¢Recordings
¤You can enter data in the following fields:
Length:
Select a maximum recording time of 1 min., 2 min., 3 min. or Maximum.
Quality:
Select Excellent or Long Play recording quality. If the quality is higher, the max-
imum recording time is reduced.
Ring Delay:
Select when the answering machine should accept a call:
Immediately, after 10 sec., 18 sec., 30 sec. or Automatic.
§Save§ Press the display key.
Information about ring delay
In Automatic mode, the following applies for ring delay:
uIf there are no new messages, the answering machine answers a call after
18 seconds.
uIf new messages are present, the answering machine answers a call after 10 sec-
onds.
When operating remotely (¢page 130), you can tell after approx. 15 seconds that
there are no new messages (otherwise the answering machine would have already
accepted your call). There are no call charges if you hang up now.
Please note:
You can configure your telephone so that the first ringtone is suppressed on all
calls (¢page 104). This means that the time set for the ring delay predetermines
how long the caller must wait before the answering machine accepts the call (not
how long it rings).
Changing the language for the voice prompt and default
announcement
v Open the main menu.
*#Q5#2
Enter digits and press
Q§OK§ To set English.
§OK§ To set French.
2§OK§ To set Arabian.
•
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Operating when on the move (remote operation)
You can check and activate your answering machine from any other telephone
(hotel, pay phone etc.).
Prerequisites:
uYou have set a system PIN other than 0000 (¢page 162).
uThe phone you are using for remote operation has tone dialling (DTMF) i.e., you
hear different tones when you press the keys. Alternatively, you can use a code
transmitter (available from retailers).
uThe connection via which you call is assigned to the answering machine as a
receive connection.
Calling the answering machine and playing messages
~ Dial your own number.
9When you hear your announcement: press 9.
The announcement is aborted.
~ Enter system PIN.
You are informed whether any new messages have been recorded. The messages
are now played back. You can now operate the answering machine with the key-
pad.
You use the following keys:
A During time stamp playback: Skip to previous message.
During message playback: Skip to the start of the current message.
B Stop playback. Press again to resume.
After a pause of approx. 60 seconds, the connection is ended.
3 Go to the next message.
D Repeat the last five seconds of the message.
0 During message playback: delete current message.
: Change the status of a previously played back message to "new".
The next message starts to play. The remaining memory is announced
at the end of the last message.
Please note
Remote operation via VoIP connections is possible as long as DTMF signals are
transmitted (depending on the provider) as SIP info messages, audible signals
in the voice channel (inband or audio) or as special RTP data packets (pursuant
to RFC2833).
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Cancelling remote operation
¤Press the end call key or replace the earpiece.
Activating the answering machine
¤Phone home and let the phone ring until you hear: "Please enter PIN"
(approx. 50 seconds).
~ Enter system PIN.
Your answering machine is activated. It tells you how much memory is left.
The messages are played.
The answering machine cannot be deactivated remotely.
If you enter an incorrect PIN or input is taking too long (more than ten seconds),
the connection is ended. The answering machine will remain deactivated.
Please note
The answering machine will terminate the connection under the following cir-
cumstances:
uAn incorrect system PIN has been entered.
uThere are no messages in the answering machine.
uAfter the remaining memory has been specified.
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Using the network mailbox
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Using the network mailbox
Some providers offer answering machines on the network – network mailboxes.
Each network mailbox accepts incoming calls made via the corresponding line
(fixed line or corresponding VoIP phone number). To record all calls, you should
therefore set up network mailboxes for both the fixed line and for each of your VoIP
connections.
You need to have requested the network mailbox for your fixed line connection
from your network provider. You can store the number of the network mailbox for
the fixed line in the phone.
You can activate/deactivate the network mailboxes for your VoIP connections using
the handset or the Web configurator. To do this, you only require the phone
number of the network mailbox.
Activating/deactivating the network mailbox, entering
numbers
On the handset, you can manage the network mailboxes that are assigned to one
of its receive connections.
v ¢ÌVoice Mail ¢Network Mailboxes
The list of connections (VoIP and fixed line) that are assigned to the handset as
receive connections is displayed. Net AM: xxx where xxx is replaced by the standard
name in the connection (Net AM: IP1 to Net AM: IP6, Net AM: Fixed Line).
sIf several receive connections are assigned to the handset, select con-
nection and press §OK§.
You have selected a VoIP connection:
¤You can enter data in the following fields:
Status
Select On to activate the network mailbox. Select Off to deactivate.
Network Mailbox
The number that is currently stored for the network mailbox is displayed.
Enter or change the phone number for the network mailbox if necessary.
With some VoIP providers your network mailbox phone number is downloaded
together with the general VoIP provider data, saved to your base and displayed
under Network Mailbox.
¤Press the display key §Save§.
You have selected the fixed line/connection:
~Enter or change the phone number for the network mailbox if neces-
sary.
§Save§ Press the display key.
You cannot activate/deactivate the network mailbox for the fixed line connection
via the handset. For instructions on activating/deactivating the network mailbox,
see the information provided by the network provider.
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Configuring a answering machine for quick dial
You can use quick dial to make direct calls to a network mailbox or the integrated
answering machine on the phone.
Assigning key 1, changing assignment
Quick dial settings are device-specific. You can assign a different answering
machine to key on each registered handset.
No answering machine is preconfigured for quick dial in the default settings.
Press and hold key .
Or:
v ¢ÌVoice Mail ¢Set Key 1
The list of VoIP connections and the fixed line connection assigned to the handset
as receive connections is displayed. Net AM: xxx where xxx is replaced by the stand-
ard name in the connection (Net AM: IP1 to Net AM: IP6, Net AM: Fixed Line).
On the Gigaset C610A IP: this list contains the entry Answ. Machine for the local
phone answering machines.
s Select entry and press §Select§ (Ø=on).
You have selected the local answering machine:
Quick dial is immediately activated for the local answering machines on the phone.
aPress and hold the end call key (idle status).
You have selected a network mailbox:
If a number is already stored for this network mailbox, quick dial is activated
immediately.
aPress and hold the end call key (idle status).
If no number is saved for the network mailbox, you are asked to enter the number
of the network mailbox.
s Jump to the Network Mailbox line.
~Enter the number for the network mailbox.
§Save§ Press the display key.
aPress and hold the end call key (idle status).
Quick dial is activated.
Please note
You can only assign quick dial to one answering machine.
You can also call the network mailboxes for the handset's receive connections
directly via the message key (¢page 135).
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Calling the answering machine via quick dial
Press and hold.
If you have set a network mailbox for quick dial you are connected directly to this
network mailbox.
dIf necessary, press the speaker key.
You hear the network mailbox announcement.
Gigaset C610A IP: if you have set quick dial for the local answering machine on the
phone, message playback starts only if one answering machine is assigned a
receive connection for the phone. If multiple local answering machines are
assigned to the phone, then a list of answering machines will appear.
qSelect answering machine and press §OK§.
Displaying new messages in the handset's idle display
If a new message is present on one of the network mailboxes that is assigned to
the handset via its receive connection, or on the local answering machine, the
symbol à and the number of new messages are displayed in idle status.
The fmessage key flashes.
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Calling the network mailbox using the message key
Under the message key f you will find a list for each network mailbox that fulfils
the following prerequisites:
uThe corresponding connections are assigned to the handset as receive connec-
tions.
uThe network mailbox phone number is saved on the phone.
You can use the list to call the network mailbox directly and listen to the messages.
fPress the message key.
The following is displayed (example):
1Net AM: Fixed Line The network mailbox for the fixed line connection
2 If there are new messages in the network mailbox, the list entry is shown in bold. The
number of new messages is shown in brackets following the list entry.
3Mailbox IP 1:, Mailbox IP 2: and so on are the network mailboxes for the VoIP connec-
tions. "IP1", "IP2" and so on are the standard names of the corresponding VoIP connections.
The standard names are always displayed regardless of which connection name you spec-
ified during configuration.
4 If there are no new messages, no number is shown after the list entry for the network mail-
box. The number of messages stored in the network mailbox is not displayed.
Net AM: Fixed Line / Mailbox IP 1: / Mailbox IP 2: / ... / Mailbox IP 6:
Select the network mailbox entry and press §OK§.
You are connected directly to the network mailbox and hear its announcement.
Messages can generally be played back using your handset keypad (digit codes).
Listen to the announcement.
Please note
uThe network mailbox is automatically called via the corresponding connec-
tion. An automatic area code specific to your phone is not prefixed.
uNetwork mailbox messages can generally be played back using your phone's
keypad (digit codes). You need to define how the digit codes for VoIP should
be converted to DTMF signals and transmitted (¢page 194).
Ask your VoIP provider which type of DTMF transmission it supports.
1
2
3
4
Messages & Calls
Net AM: Fixed Line (1)
Mailbox IP 1: (1)
Mailbox IP 2:
Mailbox IP 3:
Mailbox IP 4:
Back OK
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ECO DECT
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ECO DECT
You are helping to protect the environment with your Gigaset.
Reduced energy consumption
Your telephone has a power-saving adapter plug and uses less power.
Reducing radiation
The radiation from your telephone is reduced automatically: the closer the hand-
set is to the base, the lower the radiation.
You can reduce the radiation from the handset and the base even more by using
Eco Mode:
Eco Mode
Reduces the radiation of the base and handset by 80% – whether you are making a
call or not. Eco Mode reduces the range of the base by approx. 50%. Using Eco
Mode always makes sense when a reduced range is sufficient.
Switching off radiation
uEco Mode+
When you activate Eco Mode+, the radiation (DECT transmission power) of base
and handset is switched off automatically in idle status. This is also true when
multiple handsets are used, if the handsets support Eco Mode+.
Eco Mode/Eco Mode+ can be activated/deactivated independently of one another
and can also be used with multiple handsets.
Activating/deactivating Eco Mode / Eco Mode+:
v ¢ÏSettings ¢Eco Mode ¢Eco Mode / Eco Mode+
§Change§ Press the display key (³=on).
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Status displays
Display icon
ÐiÑÒ
¼red
Reception strength:
– Good to poor
– No reception
Ðwhite Eco Mode deactivated
Ðgreen Eco Mode enabled
¼ white Eco Mode+ enabled
(displays instead of the reception strength icon when in idle
status)
¼ green Eco Mode and Eco Mode+ activated
Please note
uWhen using Eco Mode+, you can ensure that the range of the base is suffi-
cient by pressing and holding the talk key c. You hear the dial tone if the
base can be reached.
uWhen Eco Mode+ is enabled:
– Call setup is delayed by approx. 2 seconds.
– Handset standby time is reduced by approx. 50%.
uRegistering handsets that do not support Eco Mode+ causes the mode to be
deactivated on the base and all other handsets.
uActivating Eco Mode reduces the range of the base.
uEco Mode/ Eco Mode+ and repeater support (¢page 170) cancel each
other out, i.e., if you use a repeater, you cannot use Eco Mode and Eco
Mode+.
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Setting the alarm clock
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Setting the alarm clock
Prerequisite: the date and time have already been set.
Activating/deactivating the alarm clock and setting the wake-up
time
v ¢É ¢Alarm Clock
¤You can enter data in the following fields:
Activation:
Select On or Off.
Time:
Enter the wake-up time in 4-digit format.
Volume:
Set the volume (1–6).
Melody:
Select the melody.
§Save§ Press the display key.
The ¼ icon and wake up time are shown in idle status.
A wake-up call is shown on the display (¢page 4) and signalled with the selected
ringtone melody. The wake-up call sounds for 60 seconds. If no key is pressed, the
wake-up call is repeated twice at five minute intervals and then switched off.
During a call, the wake-up call is only signalled by a short tone.
Deactivating the wake-up call/repeating after a pause (snooze
mode)
Prerequisite: a wake-up call is sounding.
§OFF§ Press the display key. The wake-up call is deactivated.
Or
§Snooze§ Press the display key or any key. The wake-up call is deactivated and
then repeated after 5 minutes. After the second repetition the wake-up
call is deactivated completely.
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Using a handset as a room monitor (Babyphone)
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Using a handset as a room monitor (Babyphone)
If the room monitor is activated, the phone number saved in the system is called as
soon as a set noise level is reached. You can save an internal or external number in
your handset as the destination number. All of the handset keys are deactivated
except for the display keys.
The room monitor call to an external number is cancelled after approximately 90
seconds. The room monitor call to an internal number (handset) stops after approx.
3 minutes (depending on the base station). When the room monitor is activated, all
keys are locked except the end call key. The handset's speaker can be switched on
or off (Two Way Talk = On or Off). If Two Way Talk is switched on, you can answer
the room monitor call.
When room monitor mode is activated, incoming calls to the handset are indicated
without a ringtone and are only shown on the display. The display and keypad are
not illuminated and advisory tones are also turned off.
If you accept an incoming call, the room monitor is suspended for the duration of
the call, but the function remains activated.
If you deactivate then reactivate the handset, the room monitor remains activated.
Caution!
uAlways check the operation of the room monitor before use. For example,
test its sensitivity. Check the connection if you are diverting the room
monitor to an external number.
uActivating the function significantly reduces the operating time of your
handset. If necessary, place the handset in the charger. This ensures that the
battery does not run down.
uIdeally the handset should be positioned 1 to 2 metres away from the baby.
The microphone must be pointed towards the baby.
uThe connection that the room monitor is diverted to must not be blocked by
an activated answering machine.
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Activating the room monitor and entering the destination
number
v ¢ÉAdditional Features ¢Room Monitor
¤You can enter data in the following fields:
Activation:
Select On to activate.
Alarm to:
Select Internal or External.
External number: select the number from the directory (press display key ö) or
enter it directly.
Internal number: press the display key §Change§ ¢select the handset or Call All
to call all registered handsets ¢§OK§.
In idle status, the destination number or the internal destination number is dis-
played.
Two Way Talk:
Switch the handset's speaker on or off (select On or Off).
Sensitivity:
Select the sensitivity of the sound level (select Low or High).
¤Press §Save§ to save the settings.
When the room monitor function is activated, the idle display looks like this:
i V
07:15
INT 1 22 Feb
Á
Room Monitor
0891234567
OFF Options
Please note
A room monitor call to an external number is generally called via the send con-
nection of the handset.
If the selection of the send connection for each call is assigned to the handset, the
first activated IP connection in the configuration is automatically used. If there is
no IP connection configured or activated, the fixed line connection is used..
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Changing the destination number saved
v ¢ÉAdditional Features ¢Room Monitor
¤Enter and save number as described in "Activating the room monitor and
entering the destination number" (¢page 140).
Cancelling/deactivating the room monitor
Press the end call key a to cancel the call when the room monitor is activated.
In idle status, press the display key §OFF§ to deactivate room monitor mode.
Deactivating the room monitor remotely
Prerequisites:
uThe telephone must support tone dialling
uThe room monitor call is diverted to an external destination number.
uIf room monitor is activated via a VoIP connection, the DTMF signalling must be
done via SIP info or RFC2833 (¢page 194).
¤Accept the call from the room monitor and press keys 9 ;.
The room monitor function will deactivate after the call ends. There are no further
room monitor calls. The other room monitor settings on the handset (e.g., no ring-
tone) remain activated until you press the display key §OFF§ on the handset.
To reactivate the room monitor function with the same phone number:
¤Reactivate and save with §Save§ (¢page 140).
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One Touch Call (toddler call)
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One Touch Call (toddler call)
You can set up your phone in such a way that pressing any key dials a previously
stored number. This allows children, for example, who cannot enter a number, to
call a certain number.
In One Touch Call mode, the phone is locked for all other calls (including emer-
gency calls).
Activating One Touch Call mode
v ¢ÉAdditional Features ¢One Touch Call
¤Change multiple line input:
Activation:
Select On to activate.
Call to:
Enter or change the number to be dialled by pressing any key..
¤Press §Save§ to save the settings.
When the function is activated, the idle display appears as shown below:
Making and ending a one touch call
¤Press any key on the handset. The stored number is called via the send connec-
tion of the handset.
If the selection of send connection at each call is assigned to the handset, the
first activated IP connection in the configuration is automatically used. If there is
no IP connection configured or activated, the fixed line connection is used.
To end or to cancel the one touch call:
¤Press the End key a.
Deactivating the one touch call mode
In idle status:
¤Press the display key §OFF§ .
¤Press and hold the hash key # to deactivate the one touch mode.
i V
07:15
INT 1 22 Feb
”
OneTouchCall active
0891234567
OFF
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Connecting/using other handsets
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Connecting/using other handsets
You can register up to six handsets and six Gigaset repeaters to your base.
Each registered device is assigned an internal number (1 – 6) and an internal name
(INT 1 – INT 6). You can change the number assignment and names.
If all internal numbers have already been assigned on your base, you must deregis-
ter a handset that is no longer required before registering a new one.
When you register a Gigaset handset, the base transfers entries for the following
online directories to the local directory on the handset to enable you to use the
online directories on your new handset as well.
Prerequisite: the handset can send and receive directory entries (see handset user
guide).
uThe online directory currently set (¢page 196) with a provider-specific name.
uThe Yellow Pages currently set (¢page 196) with a provider-specific name.
uThe private directory currently set with the name Prv.NetDir.
uThe Gigaset.net directory with the name Gigaset.net.
Successful registration is therefore acknowledged with the message Data Transfer
x entries received.
Registering handsets
You can register up to six handsets to your base.
A Gigaset C610H handset can be registered on up to four bases.
Manually registering Gigaset C610H to Gigaset C610/C610A IP
You must register the handset manually on both the handset (1) and the base (2).
Once registration is complete, the handset returns to idle status. The handset's
internal number is shown in the display, e.g., INT 1. If not, repeat the procedure.
1) On the handset
The handset is not registered to a base.
§Register§ Press the display key.
The handset is already registered to a base:
v ¢ÏSettings ¢Registration ¢Register Handset
If the handset is already registered to four bases:
sSelect base, e.g., Base 3 and press §OK§.
~Enter the system PIN for the base, if required, and press §OK§.
A message appears stating that the handset is searching for a base that is ready
for registration.
2) On the base
Within 60 seconds, press and hold the register/paging key on the base
(¢page 5) (for approx. 3 seconds).
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Registering other handsets
You can register other Gigaset handsets and handsets for other devices with GAP
functionality as follows.
Assigning the internal number
The base assigns the handset the lowest free internal number (possible numbers:
1–6). The internal number appears in the handset's display, e.g., INT 2. This means
that the internal number 2 has been assigned to the handset.
De-registering handsets
You can de-register any other registered handset from any registered
Gigaset C610H handset.
v ¢ÏSettings ¢Registration ¢De-reg. Handset
sSelect the internal party you wish to de-register and press §OK§.
(The handset you are currently using is highlighted with <).
~If the system PIN is not 0000: enter the current system PIN and
press §OK§.
§Yes§ Press the display key.
Please note
All base connections are assigned to a handset as receive connections as soon as
registration is complete.
The fixed line connection is assigned to the handset as a send connection.
You can change the assignment ¢page 167.
1) On the handset
Start to register the handset as described in its user guide.
2) On the base
Press and hold the register/paging key on the base (¢page 5) (approx. 3 sec.).
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Connecting/using other handsets
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Searching for a handset, finding the phone's IP address
("Paging")
You can locate your handset using the base.
¤Briefly press the register/paging key on the base (¢page 5).
All handsets will ring at the same time ("paging"), even if the ringtones are switched
off.
The current (local) IP address for the base appears in the handset displays.
Ending paging
¤Briefly press the registration/paging key on the base (¢page 5).
Or:
¤Press the talk key con the handset.
Or:
¤Press the display key §Silence§ on the handset.
Or:
¤Do not press any key on the base or handset:
After approx. 30 seconds, the paging call will end automatically.
Please note
uAn incoming external call will not interrupt the paging process.
uIf there are already two internal connections between the handsets/to the
answering machine (Gigaset C610A IP), then paging is not possible.
uA paging call is also signalled acoustically on handsets where the ringtone is
permanently deactivated (¢page 159).
ØåÚ
Paging
IP: 192.168.1.2
Silence
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Changing the base
If your handset is registered to more than one base, you can set it to a particular
base or to the base that has the best reception (Best Base).
v ¢Ï ¢Registration ¢Select Base
sSelect one of the registered bases or select Best Base and press §Select§.
Making internal calls
Internal calls to other handsets registered on the same base are free.
Calling a specific handset
uInitiate internal call.
~Enter the number of the handset.
Or:
uInitiate internal call.
s Select handset.
cPress the talk key.
You hear the busy tone if:
uThere are already two internal connections.
uThe handset being called is not available (deactivated, outside range).
uThe internal call is not accepted within three minutes.
Calling all handsets ("group call")
u Press briefly to initiate an internal call.
*Press the star key.
Or
u Press briefly to initiate an internal call.
Call All Select
cPress the talk key.
Or
u Press and hold.
All handsets are called.
Ending a call
a Press the end call key.
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Transferring a call to another handset
You can transfer (connect) an external call to another handset.
You are conducting an external call:
u Open the list of handsets.
The external party hears music on hold, if activated (¢page 163).
sSelect a handset or Call All and press §OK§.
When the internal party answers:
¤If necessary, announce the external call.
a Press the end call key.
The external call is transferred to the other handset.
If the internal party does not answer or the line is busy, press the display key §End§ to
return to the external call.
When transferring a call, you can also press the end call key a before the internal
party answers.
If the internal party does not answer or the line is busy, the call will automatically
return to you.
Initiating an internal consultation call/conference
When you are conducting an external call, you can call an internal participant at
the same time for consultation or hold a conference call between all 3 participants.
You are conducting an external call:
u Open the list of handsets.
The external party hears music on hold, if activated (¢page 163).
sSelect handset and press §OK§.
You are connected to the internal participant.
Either:
§Options§ ¢End Active Call
You are reconnected with the external participant.
Or:
§Conference§ Press the display key.
All three participants are connected with each other.
If the internal participant does not answer:
¤Press the display key §End§ to return to the first external caller.
Ending a conference call
a Press the end call key.
If an internal participant presses the end call key a, the other handset remains
connected to the external participant.
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External call waiting during an internal call
If you receive an external call during an internal call, you will hear the call waiting
tone (short tone). The caller's number or name appears in the display if Calling Line
Identification is enabled.
You have the following options:
Rejecting the external call
§Reject§ Press the display key.
The call waiting tone is turned off. You remain connected with the internal partici-
pant.
For calls to a VoIP connection: the external caller hears the busy tone.
For calls to the fixed line connection:
The call continues to be signalled on the registered handsets.
Accepting an external call/Putting an internal party on hold
§Accept§ Press the display key.
You are connected to the external caller. The internal call is placed on hold.
You have the following options:
uSwap between both participants:
¤Use q to swap between the participants.
uSpeak to both participants at the same time:
¤Press the display key §Conf.§ to establish the conference call. Press the display
key §EndConf§ to return to call swap mode.
Ending an internal call
a Press the end call key.
The external call is signalled as an incoming call. You can accept the call
(¢page 54).
Internal call waiting during an internal/external call
If an internal party attempts to call you while you are involved in an external or
external call, this call is shown on the display (internal call waiting). You can either
accept or reject this call.
Press any key to make this prompt disappear from the display.
You must end the current call to accept the internal call. Then the internal call is sig-
nalled as per usual. You can accept the call.
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Changing the name of an internal party
The names "INT 1", "INT 2" etc. are assigned automatically on registration. You can
change these names. The name must be no more than 10 characters. The changed
name is displayed in every handset's list.
uOpen the list of handsets. Your own handset is indicated by f.
sSelect handset.
§Options§ Open menu.
Rename
~Enter the name.
§Save§ Press the display key.
Changing the internal number of an internal party
A handset is automatically assigned the lowest free internal number from 1–6 dur-
ing registration. If all numbers are in use, then the number 6 is overwritten as long
as this handset is in idle status. You can change the internal numbers of all regis-
tered handsets (1–6).
uOpen the list of handsets. Your own handset is indicated by f.
§Options§ Open menu.
Assign Handset No.
Select and press §OK§.
qSelect the handset, if necessary.
r / ~Select or enter the internal number.
qr Switch to another handset, if necessary, and select the number etc.
§Save§ Press the display key to save the entry.
You will hear the error tone if an internal number has been assigned twice.
¤Repeat the procedure with a free number.
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Setting the handset
Your handset comes with default settings, but you can change the settings to suit
your individual requirements.
Accessing functions and numbers quickly
You can assign one number from the directory to each of the digit keys Q and
2to O.
The left and right display keys have a default function. You can change the assign-
ment (¢page 151).
The number is then dialled or the function started by simply pressing a key.
Assigning digit keys (quick dial)
Prerequisite: you have not yet assigned a number to the digit key.
¤Press and hold the digit key
Or
Press the digit key briefly and press the display key §Quick Dial§.
The directory is opened.
qSelect an entry and press §OK§.
If the entry contains several numbers, the icons for the numbers stored are dis-
played: ä / k/ l.
r Select a number and press §OK§.
The entry is saved to the corresponding digit key.
Dialling a number
Prerequisite: the digit key already has a number assigned to it.
When the handset is in idle status
¤Press and hold the digit key to dial the number.
Or
¤Briefly press the digit key.
Press the left-hand display key with the number/name (abbreviated if neces-
sary) to dial the number.
Please note
If you delete or edit the entry in the directory at a later date, this will not affect
the assignment to the number key.
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Changing number key assignments
Prerequisite: the digit key already has a number assigned to it.
When the handset is in idle status
¤Briefly press the digit key
¤Press the display key §Change§. The directory is opened.
Either:
¤Select an entry and press §OK§. Select the number if necessary and press §OK§.
Or:
¤Press the display key §Clear Key§ to delete the assignment.
Assigning display keys, changing assignments
¤Press and hold the left or right the display key. The list of possible key assign-
ments is opened.
¤Select a function and press §OK§.
The following functions are available:
Room Monitor
Assign the menu for setting and activating the room monitor to a key
(¢page 140).
v ¢ÉAdditional Features ¢Room Monitor
Alarm Clock
Assign menu for setting and activating the alarm clock to a key (¢page 138):
v ¢ÉAdditional Features ¢Alarm Clock
Withhold Number
Withhold Calling Line Identification for the next call (¢page 65).
Phone
Assign the fixed line connection to a key.
Press this display key if the fixed line connection should be used (temporarily)
for the subsequent call (instead of the send connection for the handset).
E-mail
Opens the e-mail submenu for receiving and reading e-mail notifications
(¢page 107):
v ¢ËMessaging ¢E-mail
Redial
The key opens the redial list.
Services
The key opens a particular directory where you can save special services from
your provider, e.g., the number for information or the hotline.
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More Functions...
More features are available:
uSend Connection
Assign an alternative send connection to a key.
¤Select a connection as a (further) send connection for the handset from the
list of connections and press §OK§.
Press this display key if the alternative send connection should be used (tempo-
rarily) for the subsequent call (instead of the send connection for the handset).
uLine Selection
Assign the list of connections for your phone to a key.
Select the send connection for each call from the list (¢page 52).
uCall Lists
Assign the call lists menu to a key (¢page 69).
v ¢ÊCall Lists
uWithhold Number (VoIP only)
Withhold Calling Line Identification for the next call (¢page 65).
uCall Divert
Assign menu for setting and activating/deactivating call divert to a key
(¢page 62):
Prerequisite: the provider supports call divert.
v ¢ÇSelect Services ¢Call Divert
uE-mail
Opens the e-mail submenu for receiving and reading e-mail notifications
(¢page 107):
v ¢ËMessaging ¢E-mail
Info Centre
Start Info Center and open the list of available information services – go online
(¢page 115).
v ¢Additional Features ¢Info Centre
The selected function is displayed in the bottom display line above the display key
(abbreviated if necessary).
Starting a function
With the telephone in idle status:
¤Press the display key briefly.
The submenu opens and the function is performed.
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Changing the display language
You can view the display texts in different languages.
v ¢Ï ¢Language
The current language is indicated by a Ø.
sSelect a language and press §Select§.
If you accidentally choose a language you do not understand:
v ¢L5
Press keys in sequence.
sSelect the correct language and press the right display key.
Setting the display
Setting the screensaver
You can display a screensaver when the handset is in idle status.
The following screensavers are available:
uOne of the pre-loaded images
uThe digital time (Clock)
uInformation from an info service (Info Services – weather information, horo-
scope etc.). You must have activated the display of info services via the Web con-
figurator.
The phone must be connected to the Internet to display info services.
The type of info service available to your phone is set on the Internet on the
Gigaset.net server. You can change the setting (¢page 120).
If no information is currently available, the digital time (Clock) is displayed
instead until information is available again.
Together with the information, display keys that open the Info Center selection
menu can be shown.
The screensaver replaces the idle status display. This conceals the date, time and
internal name.
The screensaver is not displayed in certain situations e.g., during a call and when a
status message is displayed.
If a screensaver is activated, the Screensaver menu option is marked with μ.
v ¢Ï ¢Display ¢Screensaver
The current setting is displayed.
¤You can enter data in the following fields:
Activation:
Select On (screensaver is displayed) or Off (no screensaver).
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Selection:
Select screensaver or
§View§ Press the display key. The active screensaver is displayed.
s Select screensaver and press §OK§.
§Save§ Press the display key.
The screensaver is activated approx. 10 seconds after the display has changed to
idle status.
If the screensaver conceals the display, briefly press a to show the idle display.
Activating/deactivating the info ticker
You can display text information from the Internet (weather information etc.) that
is set for the screensaver Info Services as a scrolling message in the idle display. The
scrolling message is shown in the bottom line of the idle display (immediately
above the display keys). The end of one set of information and beginning of the
next are separated by "+++".
v ¢ÏSettings ¢Display ¢Info Ticker (³= on)
The ticker starts as soon as the telephone changes to idle status. If, however, a mes-
sage is shown in the idle display, the information ticker is not displayed.
Setting large font
You can increase the font size of print and icons in call lists and the directory to
improve readability. Only one entry is shown at a time on the display, instead of sev-
eral entries, and names are abbreviated if necessary.
v ¢Ï ¢Display ¢Large Font
§Change§ Press the display key (³=on).
Setting the colour schemes
You can set the display to show a dark or a light background.
v ¢Ï ¢Display ¢Colour Schemes
Select Colour Scheme 1 or Colour Scheme 2 and press §OK§.
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Setting the display backlight
Depending on whether or not the handset is in the charger, you can activate or
deactivate the lighting. If it is activated, the display is permanently dimmed. If the
display backlight is deactivated, you can reactivate it by pressing any key. The key
has no further function in this situation.
v ¢Ï ¢Display ¢Backlight
The current setting is displayed.
¤You can enter data in the following fields:
In Charger
Select On or Off.
Out of Charger
Select On or Off.
§Save§ Press the display key.
Activating/deactivating auto answer
If this function is activated, you can simply lift the handset out of the charger with-
out having to press the talk key c when you receive a call.
v ¢Ï ¢Telephony ¢Auto Answer
§Change§ Press the display key (³=on).
Please note
The On setting can significantly reduce the standby time of the handset.
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Changing the speaker/earpiece volume
You can set the volume for speaker mode and earpiece mode to five different levels.
In idle status:
tOpen Handset Volume menu.
r Set the earpiece volume.
sScroll to the Speaker: line.
r Set the speaker volume.
§Save§ Press the display key if necessary to save the setting permanently.
Setting the volume during a call:
t Press the control key.
r Select the volume.
The setting will automatically be saved after approximately 3 seconds or press the
display key §Save§.
If t is assigned to another function, e.g., call swap (¢page 66):
§Options§ Open menu.
Volume Select and press §OK§.
Configure the setting (see above).
Please note
You can also set the call volume using the menu (¢page 49).
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Changing ringtones
Setting the volume
You can choose between five volumes (1–5; e.g., volume 3 = Š) and the "cre-
scendo" ringtone (6; volume increases with each ring = ‡).
In idle status:
v ¢Ï ¢Audio Settings ¢Ringtones(Handset) ¢Volume
rSet the volume for internal calls and anniversaries.
sScroll to the next line.
rSet the volume for external calls.
§Save§ Press the display key to save the setting.
Setting a melody
You can select from a list of pre-loaded ringtones and melodies.
You can set different ringtones for the following functions:
uInternal Calls
uFor external calls to each individual receive connection on the phone (Landline,
IP1 to IP6, Gigaset.net).
uFor all calls.
In idle status:
v ¢Ï ¢Audio Settings ¢Ringtones(Handset) ¢Melodies
qSelect Internal Calls or a receive connection.
rSelect the melody for this connection.
s rWhere necessary, select the next connection and set a melody etc.
§Save§ Press the display key to save the setting.
Or:
You can set the ringtone melody so it is used for both internal and all external calls.
qSelect All calls.
rSelect melody.
§Save§ Press the display key to save the setting.
§Yes§ Press the display key to confirm the settings.
The setting for all calls will not work as soon as you change the setting for an indi-
vidual connection.
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Setting time-controlled signalling of external calls
You can specify a time period when you do not want the telephone to ring for an
external call, e.g., during the night..
Precondition: Date and time are set.
v ¢Ï ¢Audio Settings ¢Ringtones(Handset) ¢Time Control
¤Change multiple line input:
For external calls:
Select On or Off.
The following fields are only shown if For external calls is set to On.
Suspend ring. from:
Enter the start of the period in 4-digit format.
Suspend ring. until:
Enter the end of the period in 4-digit format.
¤Press the §Save§ display key.
Activating/deactivating the ringtone for anonymous calls
You can set your handset not to ring if a caller withholds their number. The call will
only be signalled on the display.
In idle status:
v ¢Ï ¢Audio Settings ¢Ringtones(Handset) ¢Anon. Calls Silent
Press §Change§ to activate or deactivate the function. ³means that the ringtone is
deactivated for anonymous calls.
Please note
During this period, you will continue to receive calls from numbers to which you
have assigned a VIP group in the directory.
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Activating/deactivating the ringtone
You can deactivate the ringtone on your handset before you answer a call or when
the handset is in idle status; the ringtone can be deactivated permanently or just
for the current call. The ringtone cannot be re-activated while an external call is in
progress.
Deactivating the ringtone permanently
*Press and hold the star key.
The ó icon appears in the display.
Reactivating the ringtone
*Press and hold the star key.
Deactivating the ringtone for the current call
§Silence§ Press the display key.
Activating/deactivating alert tones
In place of the ringtone, you can activate an alert tone. When you receive a call, you
will hear a short tone ("Beep") instead of the ringtone.
*Press and hold the star key and within 3 seconds:
§Beep§ Press the display key. A call will now be signalled by one short alert
tone.
ñ is shown in the display.
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Activating/deactivating advisory tones
Your handset uses advisory tones to tell you about different activities and statuses.
You can activate/deactivate the following advisory tones independently of each
other:
uKey tone: every key press is confirmed.
uConfirmation tones:
–Confirmation tone (ascending tone sequence): at the end of an entry/setting
and when an SMS or a new entry arrives in the answering machine list
(Gigaset C610A IP) or call list
–Error tone (descending tone sequence): when you make an incorrect entry
–Menu end tone: when scrolling to the end of a menu
uBattery: the battery needs charging.
In idle status:
v ¢Ï ¢Audio Settings ¢Advisory Tones
¤You can enter data in the following fields:
Key Tones:
Select On or Off.
Confirmation:
Select On or Off.
Battery:
Select On or Off.
§Save§ Press the display key.
Restoring the handset default settings
You can reset any individual settings and changes that you have made.
The following settings are not affected by a reset
uRegistering the handset to the base
uDate/time
uDirectory entries, the call lists, the SMS lists
v ¢Ï ¢System ¢Reset Handset
§Yes§ Press the display key.
•
Please note
You can also set the call volume, the ringtones and the advisory tones via the
menu (¢page 49).
•
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Configuring the system settings
You can make the following settings via the menu on the relevant handset or on a
registered Gigaset SL78H, SL400H, S79H handset or via the Web configurator on
the phone.
Setting the date and time manually
To ensure you have the correct time for incoming calls and to use the alarm clock,
the date and time must be set.
If the date and time have not yet been set on the handset, the §Time§ display key
appears.
§Time§ Press the display key.
Or:
v ¢ÏSettings ¢Date/Time
¤You can enter data in the following fields:
Date:
Enter day, month and year as an 8-digit number via the keypad,
e.g., 4Q2Q for 14/01/2011.
Time:
Enter the hours and minutes in 4-digit format via the keypad,
e.g., QM5for 07:15 am.
¤Press the display key §Save§ to save the settings.
Please note
The address of a time server on the Internet is stored on your phone. The date
and time are taken from this time server provided that the phone is connected
to the Internet and synchronisation with the time server is activated. Manual
settings are overwritten in this case.
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Protecting against unauthorised access
Protect the phone system settings with a PIN known only to you. You have to enter
the system PIN if you register or de-register a handset, change local network set-
tings, perform a firmware update or reset the phone to default settings.
Changing the system PIN
You can change the phone's 4-digit system PIN (default setting: 0000) to a 4-digit
PIN known only by you.
Gigaset C610A IP: setting a system PIN enables remote operation of the answering
machine (¢page 130).
v ¢ÏSettings ¢System ¢System PIN
~Enter the current system PIN if necessary and press §OK§.
~ Enter new system PIN.
§OK§ Press the display key.
Your own area code setting
Your area code (international and local area code) must be saved on the phone
before you can transfer phone numbers (e.g., in vCards).
Some of these numbers are already preset.
v ¢ÏSettings ¢Telephony ¢Area Codes
Check that the (pre)set area code is correct.
¤You can enter data in the following fields:
qSelect/change input field.
rNavigate in the input field.
ÑIf necessary, delete number: press the display key.
~Enter number.
§Save§ Press the display key.
Example:
•
Area Codes
International code:
00 - 966
Local area code:
0 - [ ]
ÛSave
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Activating/deactivating music on hold
v ¢ÏSettings ¢Audio Settings ¢Music on hold
Press §Change§ to activate or deactivate the music on hold (³ = on).
Setting the base's IP address in LAN
Prerequisite: your base is connected to a router or a PC (¢page 21).
An IP address is required in order for the LAN to "recognise" your phone.
The IP address can be assigned to the phone automatically (by the router) or man-
ually.
uIf done dynamically, the router's DHCP server automatically assigns an IP
address to the phone. The base's IP address can be changed according to router
settings.
uFor manual/static assignment, you assign a static IP address to the phone. This
may be necessary depending on your network configuration (e.g., if your phone
is connected directly to a PC).
v ¢ÏSettings ¢System ¢Local Network
~If the system PIN is not 0000: enter the system PIN and press §OK§.
¤You can enter data in the following fields:
IP Address Type
Select Static or Dynamic.
For IP Address Type Dynamic:
The following fields show the current settings that the phone obtained from the
router. These settings cannot be changed.
For IP Address Type Static:
You must manually define the IP address and the subnet mask for the phone as
well as the standard gateway and DNS server in the following fields.
For IP Address Type Static:
IP Address
Enter the IP address that is to be assigned to the phone (overwriting the current
settings).
The default is 192.168.1.2.
For information on the IP address, see the glossary (¢page 228).
Subnet Mask
Enter the subnet mask to be assigned to the phone (overwriting the current set-
tings).
The default setting is 255.255.255.0
For information on the subnet mask, see the glossary (¢page 232).
•
Please note
To assign the IP address dynamically, the DHCP server on the router must be
activated. Please also read the user guide for your router.
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DNS Server
Enter the IP address for the preferred DNS server. The DNS server (Domain Name
System, ¢page 225) converts the symbolic name of a server (DNS name) into
the public IP address for the server when the connection is made.
You can specify your router's IP address here. The router forwards phone address
requests to its DNS server.
The default is 192.168.1.1.
Default Gateway
Enter the IP address for the standard gateway (¢page 227) through which the
local network is connected to the Internet. This is generally the local (private) IP
address for your router (e.g., 192.168.1.1). Your phone requires this information
to be able to access the Internet.
The default is 192.168.1.1.
¤Press §Save§ to save the settings.
Please note
You can also make local network settings via the Web configurator
(¢page 186).
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Configuring VoIP connections
You can configure up to six VoIP connections on your telephone, i.e., you can assign
up to six VoIP phone numbers to your phone.
You need to set up an IP account (VoIP account) with a VoIP provider for each con-
nection. You must save the access data for this IP account on your phone. The VoIP
wizard will help you to do this.
Starting the VoIP wizard:
v ¢ÏSettings ¢Telephony ¢VoIP Wizard
You will see the following in the display
The remaining procedure for the IP wizard is described on page 24.
Each time you run the IP wizard you can configure/reconfigure one VoIP connec-
tion (IP account).
¤Restart the IP wizard if you wish to configure/reconfigure another VoIP connec-
tion.
Please note
If auto configuration is used to download the VoIP data to your phone (pro-
vider-specific, ¢page 23), the VoIP wizard is not available. In this case you can-
not change the VoIP settings manually.
Please note
You can also use the Web configurator to configure and manage VoIP connec-
tions (¢page 188).
IP Wizard
?
Start IP
installation wizard?
No Yes
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Automatic update for the VoIP provider settings
After the first download of the VoIP provider settings, your phone will check daily
whether a newer version of the file for your VoIP provider is available from the Inter-
net on the configuration server.
Auto configuration has been used to download VoIP settings
(¢page 23)
If there is new configuration data, this is automatically downloaded to your phone
(without notification).
Manual VoIP configuration with the VoIP wizard
If there is new provider data, the idle display on the handset displays the message
New profile available.
§Yes§ Press the display key to confirm the prompt.
~Enter the system PIN if necessary and press §OK§.
The new data for your VoIP provider will be downloaded and saved on the phone.
If you answer the prompt with §No§, the phone returns to idle status. Your telephone
will not remind you of this new profile again. The message will only be shown again
if a newer version of the provider data is available.
A profile update will only be started if no other profile or firmware update is taking
place at the time.
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Assigning send and receive connections to internal parties
If you have several connections configured for your telephone system, you can do
the following for each internal party:
uAssign a send connection or allow the internal party to select the line for each
external call (select line).
uAssign one or several receive connections. Only calls received via one of the
assigned connections are signalled on the device.
Assigning a send connection
Prerequisite: you have configured at least one VoIP connection on your phone.
v ¢ÏSettings ¢Telephony ¢Send Connections
A list of handsets is displayed.
q Select the handset that should be assigned a new send connection and
press the display key §OK§.
r Choose Sel. at each call or a connection as the send connection. All
configured connections are displayed with the names you have set.
§Save Press the display key to save the changes.
Sel. at each call is only offered if more than one connection is configured.
If you select Sel. at each call, you can select the connection you want to use for each
call you make.
The Gigaset.net connection is not included in the selection for the send connec-
tions. Gigaset.net numbers (suffix #9) are automatically dialled via Gigaset.net.
Please note
If the send connection on a handset is deleted or deactivated, the fixed line con-
nection is assigned to it as the send connection.
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Assigning receive connections
Prerequisite: several connections are configured for your phone.
v ¢ÏSettings ¢Telephony ¢Rec. Connections
A list of internal parties is displayed (handsets, local answering machines).
q Select the internal parties that should be assigned new receive connec-
tions and press the display key §OK§.
A list of all configured connections and the Gigaset.net connection is opened. You
can select Yes or No for each connection.
r Select Yes if you want the relevant connection to be the receive con-
nection for the internal party. Select No if it should not be the receive
connection.
s Change to the next connection.
¤Repeat these two steps for each connection.
¤Press the display key §Save§ to save the changes.
Further information on how to assign receive connections to local answering
machines for a Gigaset C610A IP can be found on page 121.
Please note
uIf a new connection is configured, it is assigned as the receive connection to
all internal parties and Answer Machine 1.
uIf a connection is not assigned as the receive connection to any internal
party, calls on this connection will not be signalled.
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Updating the phone firmware
Prerequisite: the phone is connected to the Internet (i.e., connected to a router,
¢page 21).
If necessary, you can update your phone's firmware.
The firmware update is downloaded directly from the Internet by default. The rele-
vant Web page is preconfigured in your phone.
Prerequisite:
The phone is in idle status i.e.,
uNo calls are being made.
uThere is no internal connection between the registered handsets.
uThe base menu is not open in any of the handsets.
Starting the firmware update manually
v ¢ÏSettings ¢System
Update Firmware
Select and press §OK§.
~Enter the system PIN and press §OK§.
The phone establishes a connection to the Internet.
§Yes§ Press the display key to start the firmware update.
Updating firmware automatically
Your phone will check daily whether a newer firmware version is available from the
Internet on the configuration server. If firmware updates are available, the message
New firmware available is displayed in the idle display of the handset.
§Yes§ Press the display key to confirm the prompt.
The firmware is uploaded to your phone.
You can deactivate the automatic version check via the Web configurator.
Please note
uThe firmware update can last up to six minutes, depending on the quality of
your DSL connection.
uWhen updating from the Internet, checks are made to ensure that no newer
version of the firmware exists. If this is not the case, the operation is termi-
nated and a message is issued to that effect.
Please note
If the telephone is not connected to the Internet at the time when the check for
new firmware is to be performed (e.g., because the router is deactivated), the
check is performed as soon as the phone is reconnected to the Internet.
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Repeater support
You can increase the range and signal strength of your phone using a repeater. To
do this you need to activate repeater mode. This will terminate any calls that are in
progress at the time.
Prerequisite: Eco mode(+) is deactivated.
v ¢Ï ¢System ¢Repeater Mode
§Change§ Press the display key to activate or deactivate repeater mode (³= on).
§Yes§ Press the display key to confirm the prompt.
•
Please note
uRepeater support and Eco Mode / Eco Mode+ (¢page 136) cancel each
other out, i.e., both functions cannot be used at the same time.
uThe default encrypted transmission setting is deactivated when repeater
mode is activated.
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Resetting the base to the default settings
The individual settings are reset.
Resetting the base via the menu
When the settings are restored:
uHandsets are still registered
uThe system PIN is not reset.
The following settings in particular are reset to the default settings (you can make
the settings marked "*" via the Web configurator):
uThe entered VoIP connections (are deleted)
uThe assignment of send and receive connections
uAudio settings for VoIP connections *
uDTMF settings *
uOwn area code
uSettings for the local network
uThe names of the handsets
uSMS settings (e.g., SMS service centres)
uEco Mode and Eco Mode+ are deactivated.
uPABX connection settings
uDigit and display key assignments as well as the key
uSettings for network services: call divert
uGigaset C610A IP: answering machine settings and personal announcements
are deleted
The following lists are deleted:
uSMS lists
uCall lists
uAnswering machine lists (Gigaset C610A IP)
v ¢Ï ¢System ¢Base Reset
~Enter the system PIN and press §OK§.
§Yes§ Press the display key.
After the reset, the base is restarted. The restart takes around ten seconds.
The installation wizard is launched (¢page 23).
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Resetting the base using a key on the base
As with resetting the base via the menu, all individual settings are reset. The system
PIN is also reset to "0000" and all handsets registered above and beyond the
scope of delivery will be de-registered.
¤Remove the cable connections from the base to the router (¢page 21) and
fixed line (¢page 19).
¤Remove the base power adapter from the socket (¢page 19).
¤Press and hold the registration/paging key (¢page 5).
¤Plug the power adapter back into the power socket.
¤Press and hold the registration/paging key (at least 20 sec.).
¤Release the registration/paging key. The base has now been reset.
Restarting the base
When the handset is in idle status:
v ¢Ï ¢System ¢Base Restart
The firmware for the base is then rebooted. This process takes about 20 seconds.
Checking the base MAC address
Depending on your network configuration, you may have to enter your base
MAC address in your router's access control list, for example. You can check the
MAC address on the handset.
In idle status:
v Open menu.
*#Q5#2Q
Press keys in sequence.
The MAC address is displayed.
§Back§ Return to idle status.
Please note
For instructions on re-registering the handsets after a reset (where applicable),
¢page 143.
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Connecting the phone to a PABX
The following settings are only necessary if your PABX requires them; see the PABX
user guide.
Dialling modes and recall
The current setting is indicated by Ø.
Changing the dialling mode
The following dialling modes can be selected:
uTone dialling (Tone),
uPulse dialling (Pulse).
Regardless of the setting options above, after dialling or during a call, the phone
automatically switches to tone dialling (DTMF) e.g., for controlling an answering
machine remotely.
v ¢Ï ¢Telephony ¢Dialling Mode
sSelect dialling mode and press §Select§ (Ø= selected).
Setting recall (fixed line)
By default, your phone is set for operation on the main connection (recall 250 ms).
For operation on a PABX, you may have to change this value. Please refer to the user
guide for your PABX.
v ¢Ï ¢Telephony ¢Recall
sSelect recall and press §Select§ (Ø = set value). Possible values include:
80 ms, 100 ms, 120 ms, 180 ms, 250 ms, 300 ms, 400 ms, 600 ms,
800 ms.
Please note
You cannot send or receive SMS messages on PABXs that do not support Calling
Line Identification.
•
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Saving an access code (outside line code)
You can save two access codes: one for dialling via the fixed line and one for dialling
via VoIP.
Prerequisite: you must enter an access code for external calls using your PABX,
e.g., "0".
v ¢Ï ¢Telephony ¢Access Code
¤You can enter data in the following fields:
Access external line with:
For dialling via the fixed line: enter or change the access code, max. three digits.
For:
Specify when the access code should be inserted for dialling via the fixed line:
Call Lists
The access code is put in front of numbers dialled from one of the following lists:
– The SMS list
– The accepted calls list
– The missed calls list
– An answering machine list (Gigaset C610A IP)
All Calls
The access code prefixes all numbers dialled.
Off
The access code for the fixed line is deactivated. It does not prefix any phone
number.
Access external IP line with:
For dialling via VoIP connections: Enter or change access code, max. 4 digits.
For:
Specify when the access code should also be dialled when dialling via VoIP:
Call Lists
For dialling from the SMS list, missed calls list, accepted calls list or an answering
machine list (Gigaset C610AIP).
All Calls
For all numbers dialled on the handset.
Off
No access code should be dialled first for calls via a VoIP connection.
§Save§ Press the display key.
Please note
The access code never prefixes any emergency numbers or SMS service centre
numbers.
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Setting pauses (fixed line)
Changing the pause after line seizure
You can change the length of the pause that is inserted between pressing the talk
key c and sending the number.
v Open the main menu.
*#Q5#L
Press keys in sequence.
~Enter number for the length of the pause (1= 1 sec.; 2=3secs;
3=7secs) and press §OK§.
Changing the pause after recall key
You can change the length of the pause if your PABX requires this (refer to the user
guide for your PABX).
v Open the main menu.
*#Q5#2
Press keys in sequence.
~Enter a digit for the length of the pause (1= 800 ms; 2= 1600 ms;
3= 3200 ms) and press §OK§.
Changing a dialling pause (pause after access code)
v Open the main menu.
*#Q5#
Press keys in sequence.
~Enter a digit for the length of the pause (1= 1 sec.; 2= 2 sec.; 3= 3 sec.;
4= 6 sec.) and press §OK§.
To insert a dialling pause: press and hold S for 2 seconds. A P appears in the dis-
play.
Switching temporarily to tone dialling (DTMF)
If your PABX still operates with pulse dialling (PD), but you need tone dialling for a
connection (e.g., to listen to the network mailbox), you must switch to tone dialling
for the call.
Prerequisite: you are conducting a call or have already dialled an external number.
*Press the star key.
After the call ends, pulse dialling is automatically reactivated.
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Configuring the phone via the Web configurator
The Web configurator for your Gigaset telephone enables you to make the settings
for your phone conveniently on your PC.
uYou can make settings that are also possible using your telephone handset
using the web browser on your PC as an alternative, e.g., configure VoIP connec-
tions, download firmware updates or start Eco Mode.
uYou can make additional settings that are not possible via the handset, e.g.,
meet particular prerequisites for connecting the phone to a company network
or adjust the voice quality on VoIP connections
uOn the base, you can save data that is required to access specific services on the
Internet. These services include access to public and private online directories,
to the POP3 server for your e-mail account and synchronising date/time with a
time server.
uYou can save data for your phone (base and handsets) in files on the PC and, in
the event of an error, you can download them onto your phone again.
Below you will find a list of the Web configurator functions and the navigation
paths to the Web configurator pages where the functions are available. See the
Online Help for the Web configurator (¢page 184) for a detailed description of
the Web pages and the required entries.
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Connecting the PC with the telephone's Web configurator
Prerequisites:
uA standard Web browser is installed on the PC e.g., Internet Explorer version 7.0
or higher, Firefox version 3.5 or higher or Apple Safari version 3.x.
uThe phone and PC are directly connected with each other via a router. The set-
tings of any existing firewall installed on your PC allow the PC and phone to
communicate with each other.
There are two ways of connecting your PC to the Web configurator of the phone:
uVia the phone's IP address in the local network;
uVia the Gigaset configuration service, if the phone and PC are connected to the
Internet (¢page 178).
Establishing a connection via the phone's IP address
¤Establish the telephone's current IP address on the handset:
You can see the phone's current IP address in the handset display by briefly
pressing the registration/paging key on the base.
Your phone's IP address can change if you have activated dynamic IP address
assignment (¢page 163).
¤Launch the web browser on your PC.
¤Enter http:// and the telephone's current IP address (for example:
http://192.168.2.2) into the address field of the Web browser.
¤Press the return key.
A connection is established to the phone's Web configurator.
Please note
uDepending on your VoIP provider, it is possible that you will be unable to
change individual settings in the Web configurator.
uThe phone is not blocked while you select your settings in the Web configu-
rator. You can make calls with your phone or modify settings at the same
time.
uWhile you are connected to the Web configurator, it is blocked to other users.
It cannot be accessed by more than one user at any time.
Warning
If one of the four parts of the IP address contains leading zeros (e.g., 002), these
zeros must not be entered in the Web browser address field. Otherwise, the
Web browser will not be able to establish a connection to the Web configurator.
Example: the IP address 192.168.002.002 is displayed on the phone. 192.168.2.2
should be entered in the address field.
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Establishing a connection via Gigaset config
Prerequisite: your PC and phone are connected to the Internet.
¤Launch the web browser on your PC.
¤Enter the following URL into the Web browser's address field:
http://www.gigaset-config.com
¤Press the return key.
You will receive a message stating that the connection has been forwarded to your
phone.
If several Gigaset phones can be reached via your Internet connection, you are
asked which of these phones you would like to be connected to.
After successfully forwarding the connection, the Web configurator's Login page is
displayed in the Web browser.
Please note
The connection between the PC and the Web configurator is a local connection
(LAN connection). The Internet is only accessed to establish the connection.
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Logging in to/off the Web configurator
Prerequisite: your PC and phone are connected to the Internet.
Logging in, setting the interface language
Once you have successfully established the connection, the Login Web page is dis-
played in the Web browser.
Figure 1 Start screen
You can select the language you want the menus and Web configurator dialogues
to be displayed in. The language that is currently selected is displayed in the first
field on the Web page.
¤If necessary, click to open the list of available languages.
¤Select the language.
The Web page is reloaded in the selected language. This may take some time, as the
web pages for the Web configurator for the required language are loaded onto the
base from the configuration server.
¤Enter your phone's system PIN (default setting: 0000) in the bottom field of the
Web page, to access the Web configurator functions.
¤Click OK.
Once you have successfully logged in, the Home Web page opens with general
information on the Web configurator.
If you enter an incorrect system PIN, a corresponding message is displayed. You are
prompted to re-enter the PIN.
If you enter an incorrect system PIN a second time, the PIN field is blocked for a
short time (greyed out). The duration of the block will double each time a PIN is sub-
sequently entered incorrectly.
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Logging off
In the menu bar (¢page 181) at the top right of every Web page in the Web con-
figurator, you will see the Log Off command. Click Log Off to log off from the Web
configurator.
Please note
uIf the system PIN is still set as 0000 on the phone (default setting), you will be
notified during login that the device is not secure and you should change
the PIN. You can deactivate this security notice for subsequent logins by
selecting the option “Don’t show this security advice again.”. C l i c k OK to
close the dialog box.
uIf you do not make any entries for a lengthy period (approx. 10 minutes), you
are automatically logged off. The next time you try to make an entry or open
a Web page, the Login Web page is displayed. Re-enter the system PIN to log
back in again.
uAny entries that you did not save on the phone before automatic log-off will
be lost.
Warning
Always use the Log Off command to end the connection to the Web configura-
tor. If, for example, you close the Web browser without logging off beforehand,
it is possible that access to the Web configurator is blocked for a few minutes.
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Understanding the structure of the Web configurator pages
The Web configurator pages (Web pages) contain the UI elements shown in
Figure 2 (example).
Figure 2 Example of the structure of a Web configurator page
Menu bar
The Web configurator menus are displayed in the form of tab pages in the menu
bar.
The following menus are available:
Home
The home page opens once you have logged in to the Web configurator. It con-
tains information on the Web configurator functions.
Settings
This menu allows you to make settings on your phone.
If you select the Settings menu, a list containing this menu's functions is dis-
played in the navigation area (¢page 182).
Status
This menu provides you with information about your phone.
Log Off
You will find the Log Off function to the right of the menu bar on every
Web page.
Using the
working area
Navigation area
Menu bar
(tabs)
Buttons Help
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Using the navigation area
The functions of the menu (¢page 181) selected in
the menu bar are listed in the navigation area.
If you select a function, the associated page containing
information and input fields opens in the working area.
The selected function is highlighted in orange.
If a function is assigned subfunctions, these are listed
below the function as soon as you select the function
(in the example Telephony).
The relevant page for the first subfunction (highlighted
in orange) is displayed in the working area.
Using the working area
Depending on the function selected in the navigation
area, information or dialogue boxes are displayed in
the working area that allow you to make or change
your phone settings.
Making changes
Make settings via input fields, lists or options.
uThere may be restrictions regarding the possible values for a field e.g., the max-
imum number of characters, entering special characters or certain value ranges.
uTo open a list, click . You can choose between default values.
uThere are two kinds of options:
– Checkboxes: you can activate one or more options from a list. Active options
are indicated by , non-active options by . You can activate an option by
clicking . The status of the other options in the list does not change. You
can deactivate an option by clicking .
– Alternative options (radio buttons). The active option in the list is indicated
by , and the non-active by . You can activate an option by clicking .
The previously activated option is deactivated. You can only deactivate an
option by activating another option.
Please note
For an overview of the Web configurator menus, ¢page 185.
V
‰
‰
.
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Entering Cyrillic and Turkish characters
In the following section, the specified maximum number of characters permitted in
a field refers to Latin characters and digits (1 character = 1 byte), i.e., 1 character
means 1 byte.
Cyrillic and Turkish characters require 2 bytes each, e.g., with a field length of 16
characters, you can enter a maximum of 8 Cyrillic or Turkish characters.
If you enter too many characters into a field, the entry is rejected (not saved in the
phone). The "old" field content (or the default settings) is retained and displayed
again when the Web page is updated. No warning/confirmation is given.
Applying changes
As soon as you have made your change on a page, save and activate the new set-
ting on the phone by selecting Set.
If your entry does not comply with the rules for this field, an appropriate error mes-
sage is displayed. You can then repeat the input.
Using the buttons
Buttons are displayed in the bottom section of the working area. Depending on the
current function of a Web page, various buttons are displayed. The functions of
these buttons are described in the Online Help of the Web configurator. The most
important buttons are:
Cancel
Reject changes made on the Web page and reload the settings that are currently
saved in your phone to the Web page.
Set
Store changes made on a Web page on the phone.
Warning
Changes that have not been saved on your phone are lost if you move to
another Web page or the connection to the Web configurator is lost e.g., due to
exceeding the time limit (¢page 180).
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Help
You will see a question mark at the top right of most Web pages. Click this question
mark to open the Online Help for this Web page in a separate window.
The Help pages are downloaded directly from the configuration server.
Means of representation in Help
Bold font
User interface terms such as menu functions, names of input fields and options.
[Bold font]
Buttons.
About this Help / About this Help
Blue, underlined text shows hidden text.
Click this link once to show the hidden text. The arrow at the end of the link
rotates by 90°.
Click About this Help to hide the text again.
Telephony > Dialling Plans
Navigation to a Web configurator function.
Matches the illustration "Telephony ¢Dialling Plans" in this user guide
( ¢Opening Web pages below).
Searching in Help
Click inside the Help window and press the Ctrl and F keys. A search dialogue
opens.
Opening Web pages
A brief outline of how to navigate to the individual Web configurator functions is
given below.
Please note
You may need to change your browser settings to display the Help pages cor-
rectly. Internet Explorer and Firefox require the following settings, for example:
¤You must allow blocked active content for Help (right-click the information
bar at the top of the browser window).
¤Allow the pages to use their own fonts or set Arial as the standard font (gen-
eral option).
Example
Defining dialling plans:
Settings ¢Telephony ¢Dialling Plans
To open the Web page, proceed as follows after registration:
¤Select the Settings menu in the menu bar.
¤Click the Telephony function in the navigation area.
The Telephony subfunctions are displayed in the navigation tree.
¤Select the Dialling Plans subfunction.
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Web configurator menu
Home
Settings IP Configuration ¢page 186
Telephony Connections ¢page 187
Audio ¢page 189
Number Assignment ¢page 191
Call Forwarding ¢page 194
Dialling Plans ¢page 192
Network Mailboxes ¢page 193
Security ¢page 190
Advanced VoIP Settings ¢page 194
E-Mail ¢page 196
Info Services ¢page 196
Online Directory ¢page 196
Phonebook Transfer ¢page 197
Management Date & Time ¢page 196
Miscellaneous ¢page 199
Save & Restore ¢page 198
Firmware Update ¢page 199
Status Device ¢page 200
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Functions of the Web configurator
Connecting the base to the local network (LAN/router)
You can find the functions for connecting to the LAN on the Web page:
Settings ¢IP Configuration
In most cases, special settings are not required to connect the phone to the router/
a local network. Your phone is preconfigured for dynamic assignment of the
IP address by default (DHCP). In order for your router to "recognise" the phone,
dynamic IP address assignment must also be activated on the router i.e., the
router's DHCP server must be activated.
If the DHCP server cannot or should not be activated, you must assign a fixed/static
IP address to the phone (¢page 163). A static IP address is useful, for example,
if port forwarding or a DMZ is set up on the router for the phone.
You can also assign a static IP address via the handset.
You can also use the Web configurator to make further settings that are required if
you connect your phone to a large (company-wide or organisation-wide) network,
or if you want to manage the phone remotely using the Web configurator. You can:
uStore VLAN Identifier / VLAN Priority for access to a tagged VLAN.
uAllow PCs outside your LAN to connect to the Web configurator.
Warning
uAuthorising access from other networks increases the risk of unauthorised
access. It is therefore recommended that you disable remote access if you no
longer require it.
uThe Web configurator can only be accessed from other networks if your
router passes on the service requests from "outside" to port 80 (the default
port) of the phone. Make sure you read the user manual for your router.
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Managing base connections; activating/deactivating
connections
You can manage your base connections using the Web page:
Settings ¢Telephony ¢Connections
This Web page displays a list with all possible connections and your status
(e.g., connected,registered):
uFixed Line Connection
You do not have to configure the fixed line connection. You can make or receive
calls on the fixed line connection once your phone is connected to the fixed line
connection.
You can change the name of the fixed line connection and the setting for the
Recall by clicking the corresponding [Edit] button.
The name entered is shown, e.g., for calls to your fixed line connections, in the
display of the registered handsets and in the call list.
The recall is set by default for operating the phone on the main connection.
You must change it if necessary if you connect the phone to a PABX (see the user
guide for your PABX). The flash time specifies the duration of the line interrup-
tion used to send control signals to the exchange or the telecommunications
system (call transfer, setting up a consultation call etc.).
uGigaset.net
The Gigaset.net connection is preconfigured in your phone. Your phone is pre-
assigned a Gigaset.net number.
You can activate and deactivate the Gigaset.net connection. If the connection is
deactivated, the phone will not register with the Gigaset.net service. You are
then not available via the Gigaset.net connection.
Click the corresponding [Edit] button to change the name of the Gigaset.net
connection and deactivate STUN.
The Gigaset.net connection uses a STUN server as standard. In the sent data
packets, Gigaset.net replaces the private IP address of your phone with its public
IP address.
If you operate your phone behind a router with symmetric NAT, STUN cannot be
used. You must deactivate it. Otherwise, when making Gigaset.net calls you will
not be able to hear the caller.
uIP Connection
You can assign up to six VoIP connections (VoIP phone numbers) to your phone.
You need to set up a VoIP account with a VoIP provider for each VoIP phone
number. You must save the access data for each account and for the relevant
VoIP provider in the phone.
A list entry is available for each VoIP connection; this is used to configure and
manage the connection.
To do this, click on the corresponding [Edit] button.
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Configuring/deleting VoIP connections
To configure and delete VoIP connections, open the Web page
Settings ¢Telephony ¢Connections
Click on the [Edit] button next to the list entry for the VoIP connection.
This opens a Web page with the following areas:
uAuto Configuration
uProfile Download
uPersonal Provider Data
uGeneral data of your service provider
uNetwork data for your service provider
For detailed information on the areas, see the Online Help for this Web page.
Open the Online Help by clicking on the question mark (at the top right of the
Web page).
There are various ways of configuring a VoIP connection:
uSome providers support auto configuration with an auto configuration code.
In this case you simply have to enter this code in the Auto Configuration area.
All the required VoIP data is then downloaded into the areas specified above.
The configuration is complete.
uMost providers supply provider profiles with the general provider data on the
configuration server. Select your provider in the Profile Download area and
download the provider profile to the phone. The profile data is downloaded into
the General data of your service provider and Network data for your service
provider areas.
You then have to enter the data for your VoIP account in the Personal Provider
Data area.
In exceptional cases, you also have to adjust the settings in the Network data for
your service provider area to suit the settings for your router:
– If you cannot hear the caller on an outgoing call, you may have to switch
between outbound proxy server mode and STUN use. In the sent data
packets, STUN or outbound server replaces the private IP address of your
phone with its public IP address. If you operate your phone behind a router
with symmetric NAT, STUN cannot be used.
– If you are sometimes unavailable for incoming calls, you may have to adjust
the value in NAT refresh time:
If you have not activated port forwarding or set up a DMZ on the router for
the phone, an entry in the routing table for the NAT (in the router) is required
to make the phone available. The phone must confirm this entry in the rout-
ing table at certain intervals (NAT refresh time) so that the entry stays in the
routing table.
uThere is no provider profile for your provider.
If this is the case, you must make the settings in the Personal Provider Data,
General data of your service provider and Network data for your service pro-
vider areas yourself. Your VoIP provider will supply you with this data.
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Optimising voice quality for VoIP connections
Functions to improve the voice quality on VoIP connections are available on the
Web page:
Settings ¢Telephony ¢Audio
The voice quality for VoIP connections is mainly determined by the voice codec
used for transferring the data and the available bandwidth of your DSL connection.
In the case of the voice codec, the voice data is digitalised (coded/decoded) and
compressed. A "better" codec (better voice quality) means more data needs to be
transferred, i.e., perfect voice data transfer requires a DSL connection with a larger
bandwidth.
You can influence the voice quality by selecting (bearing in mind the bandwidth of
your DSL connection) the voice codecs your phone is to use, and specifying the
order in which the codecs are to be suggested when a VoIP connection is estab-
lished.
Default settings for the codecs used are stored in your phone; one setting opti-
mised for low bandwidths and one for high bandwidths.
You can generally select one of these standard settings for all VoIP connections on
your phone. If your DSL connection has a low bandwidth, you can also exclude par-
allel VoIP connection to increase the voice quality.
You can also make the settings for the voice codecs yourself by selecting the voice
codecs to be used for each VoIP connection on your phone and specifying the
sequence in which they should be suggested when establishing a VoIP connection.
The following voice codecs are supported by your phone:
G.722
Excellent voice quality. The broadband speech codec G.722 works at the same
bit rate as G.711 (64 kbit/s per speech connection) but with a higher sampling
rate. This allows higher frequencies to be played back. The speech tone is there-
fore clearer and better than for the other codecs (High Definition Sound Per-
formance).
G.711 a law / G.711 μ law
Excellent voice quality (comparable with ISDN). The necessary bandwidth is
64 kbit/s per voice connection.
G.726
Good voice quality (inferior to that with G.711 but better than with G.729).
Your phone supports G726 with a transmission rate of 32 kbit/s per voice
connection.
G.729
Average voice quality. The necessary bandwidth is less than or equal to 8 kbit/s
per voice connection.
To save additional bandwidth and transmission capacity, on VoIP connections
that use the G.729 codec you can suppress the transmission of voice packets in
pauses ("Silence Suppression"). Instead of the background noises in your envi-
ronment, your caller then hears a synthetic noise generated in the receiver
(option: Enable Annex B for codec G.729).
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Making security settings – managing certificates for
TLS authentication
The phone supports the establishment of secure data connections on the Internet
with the TLS security protocol (Transport Layer Security). With TLS, the client (the
phone) uses certificates to identify the server. These certificates must be stored on
the base.
You can manage TLS certificates using the Web page:
Settings ¢Telephony ¢Security
This page contains the Server Certificates / CA Certificates lists. They contain the
certificates saved in the base. The certificates have either already been saved on the
base by default, or you have downloaded them to your base via the Security Web
page.
The Invalid Certificates list contains the certificates received from servers that have
not passed the certificate check when establishing a connection, and certificates
from the Server Certificates / CA Certificates lists that have become invalid
(e.g., because they have expired).
You can remove certificates and download new certificates to the base, and you can
also accept or reject invalid certificates.
If the connection to a data server on the Internet is not made because the phone
does not accept the certificate received from the server (e.g., when downloading
your e-mail messages from the POP3 server), you will be prompted to open the
Security Web page.
The Invalid Certificates list contains the certificate used to make the connection.
You can display information on the certificate by marking it and clicking on the
[Details] button. This information includes who issued the certificate (certification
authority) and who for, as well at its validity period.
You must use the information to decide whether to accept or reject the certificate.
If you accept the certificate, depending on its type, it is transferred to one of the
Server Certificates / CA Certificates lists (even if it has already expired). If a server
responds again with this certificate, this connection is accepted immediately.
If you decline the certificate, it is transferred to the Server Certificates list with the
label (rejected). If a server responds again with this certificate, this connection is
rejected immediately.
Please note
Observe the following for good voice quality:
uWhen making calls using VoIP, avoid performing other Internet activities
(e.g., surfing the Internet).
uPlease note that voice delays can occur depending on the codec used and
the network capacity utilisation.
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Assigning send and receive connections
For the number assignment, open the Web page:
Settings ¢Telephony ¢Number Assignment
Assign send and receive connections to the registered handsets and receive con-
nections to the answering machines for the Gigaset C610A IP base.
Please note:
uDuring registration, each handset is automatically assigned the fixed line con-
nection as a send connection and all base connections as receive connections.
uYou can assign each handset either a fixed send connection or a connection
selection. For connection selection, you choose the connection to be used for
each call.
uThe Gigaset.net number is fixed as the send connection for each registered
handset. Numbers that end in #9 are automatically dialled via Gigaset.net.
And on the Gigaset C610A IP:
uOnce the new entry is made, each connection is assigned to integrated answer-
ing machine 1 as a receive connection.
uAnswering machines 2 and 3 are only activated if you have assigned each one at
least one receive connection. If an answering machine is not activated, it does
not appear on the answering machine list and you cannot activate it.
uEach receive connection can only be assigned to one answering machine.
Activating the fixed line connection as the fallback send
connection
You can activate the fixed line connection on your phone as a fallback connection.
If a call attempt fails via VoIP, an attempt is automatically made (without prompting)
to establish a connection via the fixed line.
A fallback is used in the following situations:
uYour VoIP connections are busy
uThe SIP server for the VoIP connection cannot be accessed
uThe dialled VoIP connection has not yet been configured or has not been con-
figured correctly (e.g., incorrect password)
uThe phone does not have a connection to the Internet, for example, because
your router is deactivated or not connected to the Internet.
The option to activate the fallback connection is on the Web page:
Settings ¢Telephony ¢Number Assignment
Please note
uYou can override the assignment of the send connection for certain phone
numbers by defining dialling plans for these numbers.
uFor number assignment ¢page 167 and ¢page 121.
Exception
SMS messages that are to be sent via a VoIP connection are not sent via the fall-
back connection.
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User-defined dialling plans – specifying rules for telephony
You can define your own dialling plans in the Dialling Plans area on the Web page:
Settings ¢Telephony ¢Dialling Plans
You can specify the following dialling plans:
uYou can define a connection (fixed line or a VoIP connection) for specific phone
numbers that are always used to dial these phone numbers and therefore for
billing.
If you enter just a few digits (e.g., local area, national or mobile network code)
any call to a number beginning with these digits will be made via the selected
connection.
uIf you block specific phone numbers, your phone will not establish a connection
to these numbers (e.g., 0190 or 0900 numbers).
These dialling plans apply to all registered handsets. The send connection settings
are inactive when you dial numbers that are governed by a dialling plan.
You can activate and deactivate the dialling plans as required.
Tips:
uCompare the rates for long-distance calls (especially for international calls)
offered by your fixed line and VoIP providers, and determine which connection
should be used specifically for these countries/locations, e.g., a dialling plan for
the Phone Number "0033" would apply to every call made to France.
uUse dialling plans to define that numbers starting with a call-by-call number are
always made via your fixed line connection. To do so, enter the call-by-call
number in the Phone Number field.
Please note
Dialling plans, with the exception of a block, are not effective if you have
assigned the choice of connection to a display key on the handset and you
explicitly choose a send connection from the list of available connections
before dialling.
Please note
If dialling plans overlap, the one with the greatest concordance will apply.
Example:
There is a dialling plan for the number "02" and one for the number "023".
If you dial "0231..." the second plan will apply; if you dial "0208..." the first plan
will apply.
Examples
All calls to the mobile phone network should be made via your VoIP connection
with provider B.
Dialling plans:
Phone Number = 017 Connection =IP3,providerB
and the corresponding entries for "015" and "016".
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Emergency numbers
If no emergency numbers are set by default, you should define dialling plans for
emergency numbers yourself and assign them to a connection that you know sup-
ports emergency calls.
Local area codes – activating dialling plans for local calls
using VoIP
If you use VoIP to make a call to the fixed line, you may also have to dial the area
code for local calls (depending on the provider). You can avoid having to enter your
own local area code by entering the full area code (with the international code) for
the location where you are using the phone in the phone configuration and activat-
ing the Predial area code for local calls via VoIP option.
These settings are available in the Area Codes area on the Web page:
Settings ¢Telephony ¢Dialling Plans
Access codes – activating dialling plans when connecting to
aPABX
If your phone is connected to a PABX, you may have to enter an access code for
external calls (external prefixes e.g., "0").
Save one access code each for fixed line and VoIP connections and specify sepa-
rately for VoIP and fixed line connections when the phone numbers should be auto-
matically prefixed with the digits.
You can choose between "All", "None" and „from Call Lists“ or an answering
machine list.
These settings are available in the Access Code area on the Web page:
Settings ¢Telephony ¢Dialling Plans
Entering the network mailbox, enabling/disabling the
network mailbox
A list of the network mailboxes for all connections on your phone is available on the
Web page:
Settings ¢Telephony ¢Network Mailboxes
You can enter the phone numbers for the network mailboxes in this list.
You can use this list to activate/deactivate the network mailboxes for all configured
VoIP connections.
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Making special settings for VoIP telephony
Activating call divert (call forwarding) for VoIP connections
The settings for call divert (call forwarding) are on the Web page:
Settings ¢Telephony ¢Call Forwarding
You can divert calls to your VoIP connections and to your Gigaset.net number.
You can divert calls to your VoIP connections to any external number (VoIP, fixed
line or mobile number). Call divert takes place via VoIP.
You can divert calls to your Gigaset.net number within the Gigaset.net, i.e., to
another Gigaset.net number.
For each of your VoIP connections (VoIP accounts), you can determine if and when
calls to the corresponding VoIP number should be diverted to a different VoIP
phone number.
Setting DTMF signalling for VoIP
You make the settings for DTMF signalling in the DTMF over VoIP connections area
on the Web page:
Settings ¢Telephony ¢Advanced VoIP Settings
DTMF signalling is required, for example, for querying and controlling certain net-
work mailboxes via digit codes or for remote operation of an answering machine.
To send DTMF signals via VoIP you must first define how key codes should be con-
verted into and sent as DTMF signals: as audible information via the speech channel
or as a "SIP Info" message. Ask your VoIP provider which type of DTMF transmission
it supports.
You can configure your phone so that, for each call, it tries to set the appropriate
type of DTMF signalling for the current codec (Automatic).
Or you can explicitly define the type of DTMF signalling:
uAudio or RFC 2833 if DTMF signals are to be transmitted acoustically (in voice
packets).
uSIP Info if DTMF signals are to be transmitted as code.
Please note
uThe settings for DTMF signalling apply to all VoIP connections
(VoIP accounts).
uDTMF signals cannot be transmitted in the audio path (Audio) on broad-
band connections (the G.722 codec is used).
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Configuring call transfer via VoIP
You make the settings for call transfer in the Call Transfer area on the Web page:
Settings ¢Telephony ¢Advanced VoIP Settings
You can connect an external call to one of your VoIP connections with a second
external participant (depending on the provider). You do this by establishing an
external consultation call to the second participant and pressing the recall key on
the handset once you have registered the second participant. The call is forwarded.
You can expand or change the settings for call transfer as follows:
uYou can activate call transfer by ending the call. The two external participants
are connected with one another when you press the end call key a on the
handset. Your connections with the participants are terminated.
uYou can activate direct call transfer. You can then transfer the call before the two
participants have registered.
uYou can deactivate call transfer with the recall key if you want to assign a differ-
ent feature to the recall key (see below "Defining recall key functions for VoIP
(hook flash)").
Defining recall key functions for VoIP (hook flash)
You can specify the function for the recall key on the Web page:
Settings ¢Telephony ¢Advanced VoIP Settings
Your VoIP provider may support special performance features. To make use of these
features, your phone needs to send a specific signal (data packet) to the SIP server.
You can assign this "signal" as the recall function to the recall key of the handsets.
Prerequisite: the recall key is not used for call divert (default setting, see above).
If you press this key during a VoIP call, the signal is sent. This requires that DTMF sig-
nalling via SIP info messages is activated on the phone (see above).
Defining local communication ports for VoIP
The settings for the communication ports are on the Web page:
Settings ¢Telephony ¢Advanced VoIP Settings
The following communication ports are used for VoIP telephony:
uSIP port
The communication port via which the phone receives (SIP) signalling data.
The default standard port number is set to 5060 for SIP signalling.
uRTP port
Two consecutive RTP ports (consecutive port numbers) are required for each
VoIP connection. Voice data is received via one port and control data via the
other. The default standard port number is set to 5004 for voice transmission.
This setting only has to be changed if the port numbers are already being used by
other subscribers in the LAN. You can then specify other fixed port numbers or port
number ranges for the SIP and RTP port.
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If several VoIP phones are operated on the same router with NAT, it makes sense to
use randomly selected ports. The phones must then use different ports so that the
router's NAT is only able to forward incoming calls and voice data to one (the
intended) phone. Use the Web configurator to specify a port number range for the
SIP and RTP port that the ports are chosen from.
Making settings for access to Internet services
You can use the following Internet services on your phone.
uE-mail notifications
In order to use the e-mail function of your base on the handset, you have to save
the address of the POP3 server and your personal access data for your mailbox
in the base.
You can also specify the time interval at which your phone should check
whether the POP3 server has received new e-mail messages, and specify
whether authentication on the incoming e-mail server should be carried out via
a secure connection.
You make the settings on the Web page:
Settings ¢E-Mail
uCustomising info services for the Info Center and the Info Services screen-
saver
You can customise your personal services on the Gigaset.net server for your
Info Center (¢page 111) and for the Info Services (¢page 153) screensaver.
You can access the Gigaset.net server (URL and personal access data) on the
Web page:
Settings ¢Info Services
You can also activate the Info Services screensaver for your phone.
uUsing net directories
You have to select the provider whose net directories you want to use on the
registered handsets.
You make the settings on the Web page:
Settings ¢Online Directory
uManaging the synchronisation of the base with a time server
By default, your phone is configured so that the date/time is transferred from a
time server on the Internet.
Changes to the settings for the time server and activating/deactivating the syn-
chronisation are done via the Web page:
Settings ¢Management ¢Date & Time
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Deleting handset directories and downloading to/from the PC
The functions to edit the directories are on the Web page:
Settings ¢Phonebook Transfer
The Web configurator has the following options for editing the directories of the
registered handsets.
uStore the directories on a PC. Entries are stored in vCard format in a vcf file on the
PC. You can download these files onto every registered handset. You can also
copy directory entries to your PC directory.
uCopy contact details from your PC address book to handset directories. Export
the contacts in vcf files (vCards) and transfer them to directories for the handsets
using the Web configurator.
uDelete the directory on the handset.
If you have edited the directory file (vcf file) on the PC and would like to load this
modified directory to the handset, you can delete the current directory on the
handset before the transfer.
Tip: back up the current directory on your PC before deleting it. You can then
reload it if the modified directory is affected by formatting errors and some, or
all, of it cannot be loaded onto the handset.
Transfer rules
The directory entries from a vcf file that are loaded onto the handset will be added
to the directory. If an entry already exists for a name, it will either be supplemented
or a new entry for the name is created. The process will not overwrite or delete any
phone numbers.
Please note
uYou can find information on vCard format (vcf) on the Internet e.g., at:
www.en.wikipedia.org/wiki/VCard (English) or
www.de.wikipedia.org/wiki/VCard (German)
(You can set the display language at the bottom left-hand side in the naviga-
tion area of the Web page.)
uIf you wish to copy a directory (vcf file) with multiple entries stored on the PC
to the Microsoft Outlook™ directory, please proceed as follows:
Microsoft Outlook™ only ever transfers the first (directory) entry from the vcf
file to its directory.
Please note
Depending on your device type, up to three entries with the same name are cre-
ated in the directory for each vCard – one entry per entered number.
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Understanding directory file content (vcf file)
The following data (if available) is written into the vcf file for entry into the directory
or transferred from a vcf file into the handset directory.
uName
uFirst name
uNumber
uNumber (office)
uNumber (mobile)
uE-mail address
uBirthday (YYYY-MM-DD) and time of the reminder call (HH:MM) separated by
a"T" (example: 2008-12-24T11:00).
Other information that a vCard may contain is not entered into the handset direc-
tory.
Example of an entry in vCard format:
BEGIN:VCARD
VERSION:2.1
N:Smith;Anna
TEL;HOME:1234567890
TEL;WORK:0299123456
TEL;CELL:0175987654321
E-MAIL:anna@smith.com
BDAY:2008-12-24T11:00
END:VCARD
Saving and restoring system settings
Once you have configured your base and after each configuration change, you can
save the current base settings in a file on the PC (suffix .cfg).
If you change the settings accidentally or you need to reset the base due to a fault
(base reset), you can reload the saved settings from the file on your PC to your
phone.
The contents of the .cfg file include:
uThe settings for the local network (IP configuration)
uThe data for the (VoIP) connections established
uThe assignment of send and receive connections
uYour own local area code and access code
uThe network mailbox number
uThe Internet services settings
uThe ECO DECT settings.
You can save and restore the system settings via the Web page:
Settings ¢Management ¢Save & Restore
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Changing the base settings, registering handsets
You can use the Web configurator to:
uSwitch the base to registration mode to register more handsets to the base. This
setting corresponds to pressing and holding the Registration/Paging key on the
front of the base.
uActivate Eco Mode or Eco Mode+. For Eco Mode see page 136.
uChange the system PIN (¢page 162) for your phone.
uActivate and deactivate the LED for the Registration/Paging key on the front of
the base. See page 5 for the meaning of the LED.
uActivate/deactivate the display of VoIP status messages on your handset.
The base settings are on the Web page
Settings ¢Management ¢Miscellaneous
Updating firmware for the base/restoring firmware updates,
activating/deactivating automatic updates
You can start firmware updates and downgrades via the Web page:
Settings ¢Management ¢Firmware Update
Regular updates to the base firmware and the provider profile for your VoIP connec-
tions (general provider data) are made available on an Internet configuration
server. You can download these updates onto your base as required. The URL for
this server is stored in the base.
You have the following options:
uStarting a firmware update
If a new version of the firmware is available, this is downloaded to the base and
the base is restarted. A firmware update lasts around six minutes. The duration
also depends on the bandwidth of your DSL connection.
uEnabling/disabling the automatic version check
When the version check is enabled, the phone checks on a daily basis whether
the Gigaset configuration server has a new version of the phone firmware.
If the telephone is not connected to the Internet at the time when the check is
to be performed (e.g., because the router is disabled), the check is performed as
soon as the phone is reconnected to the Internet.
If a new version is available, a message to this effect is shown on the display of
the registered handsets. You can start the update of the firmware on one of the
handsets.
uDowngrading firmware
You have the following options:
– You can reload the firmware version that was loaded before the last update
on the base.
– You can reload the firmware version that was loaded by default onto the
phone.
The selected firmware is reloaded on the phone and the current firmware is
overwritten.
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Displaying the phone status
The Status tab includes the following information about the phone:
uIP and MAC address for the base
uVersion of the firmware currently loaded
The version is shown in the following format: aabbbxxyyyzz.
aa denotes the phone's product variant
bbb is the version of the firmware and xx the sub-version (yyyzz are only signif-
icant for the service).
Edition 420200000 means that version 20 of the firmware is currently loaded on
your base.
uThe connections for your phone and their status.
uA list of the registered handsets
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Customer Service & Assistance
Do you have any questions? As a Gigaset customer, you can find help quickly in this
User Manual and in the service section of our Gigaset online portal www.giga-
set.com/service.
In our constantly updated online service you can find:
uExtensive information about our products
uFAQ compilations
uKeyword search to help find topics quickly
uCompatibility database: Find out which base stations and handsets can be com-
bined.
uProduct comparison: Compare the features of several products with each other.
uDownloads for user manuals and current software updates
uE-mail contact form for customer service
Please register your phone online right after purchase.
This enables us to provide you with even better service regarding questions or an
after sales query/issue/claim. In order to contact our customer service via email,
please use the email contact form from our Gigaset online portal after selecting
your home country.
Our representatives are also available on the telephone hotlines for consultation.
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Australia . . . . . . . . . . . . . . . . . . . . . . 1300 780 878
Austria. . . . . . . . . . . . . . . . . . . . . 0043 1 311 3046
Bahrain . . . . . . . . . . . . . . . . . . . . . 97 31 73 11 173
Belgium . . . . . . . . . . . . . . . . . . . . . . .0 78 15 66 79
Bosnia Herzegovina . . . . . . . . . . . . .033 276 649
Brazil . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4003 3020
(grandes cidades e regiões metropolitanas -
Custo de uma ligao local)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0800 888 3020
(demais localidades - Gratuito)
Bulgaria . . . . . . . . . . . . . . . . . +359 2 9710666
(0.50 евро на минута от всички държави за
стационарни телефони. За обаждания от
мобилни телефони може да има други цени).
Canada . . . . . . . . . . . . . . . . . . . . . 1-866 247-8758
China . . . . . . . . . .0 21 400 670 6007 (RMB 0.11)
Croatia. . . . . . . . . . . . . . . . 01 2456 555 (0,23 Kn)
Czech Republic. . . . . . . . . . . . . . . . 0 233 032 727
Denmark. . . . . . . . . . . . . . . . . +45 (0) 35 25 86 00
Finland . . . . . . . . . . . . . . . . . . . . . . . 09 231 134 25
France . . . . . . . . . . . . . . . . . . +33 170 706 181
Coût d’un appel local depuis une ligne fixe
France Télécom.
Germany. . . . . . . . . . . . . . . . . . . . . 01805 333 222
Der Anruf kostet Sie aus den deutschen Fest-
netzen 0,14 € pro Minute. Anrufe aus den deut-
schen Mobilfunknetzen kosten höchstens 0,42
€ pro Minute.
Greece . . . . . . . . . . . . . . . . . . . . . 801-100.0.500
(Χρέωση 0,0026 € το λεπτό για το σταθερό δίκτυο
της Ελλάδας. Για κλήσεις από κινητό ίσως ισχύουν
άλλες χρεώσεις)
Hong Kong . . . . . . . . . . . . . . . . . . . . . . 2763 0203
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2389 7285
Hungary . . . . . . . . . . . . . . . . 01 267 21 09 (27 Ft)
India. . . . . . . . . . . . . . . . . . . . .Please refer to your
. . . . . . . . . . . . . . . . . . . . . . . . . .local warranty card
Indonesia . . . . . . . . . . . . . . . . . . .(62-21) 5673813
. . . . . . . . . . . . . . . . . . . . . . . . . . (62-21) 888856000
Ireland. . . . . . . . . . . . . . . . . . . . . . . 18 50 77 72 77
Italy . . . . . . . . . . . . . . . . . . . . . . . .199.15.11.15
(€ cent 8,36 + IVA al minuto da telefono fisso
della rete Telecom Italia senza scatto alla ris-
posta mentre per le chiamate effettuate attra-
verso la rete di altri operatori fissi o mobili con-
sultate le tariffe del vostro operatore)
Jordan . . . . . . . . . . . . . . . . 00962 6 5625460/1/2
Kuwait . . . . . . . . . . .+965 -22458737/22458738
Lebanon . . . . . . . . . . . . . . . . . . . . . +9611240259/
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .+9611236110
Luxembourg . . . . . . . . . . . . . . . +352 8002 3811
Malaysia . . . . . . . . . . . . . . . . . . . +603-8076 9696
Malta . . . . . . . . . . . . . .+390 2360 46789 (0,10 €)
Mexico
. . . .01800 999 4442738 (01800 999 GIGASET)
Netherlands . . . . . . . . . . . . . . . 0900-3333102
(0,25 € per minuut (vast net). Voor oproepen uit
het mobiele netwerk kunnen andere prijzen
gelden.)
New Zealand . . . . . . . . . . . . . . . . . . 0800 780 878
Norway . . . . . . . . . . . . . . . . . . . . . . . . . 22 70 84 00
(Oppstartskost 89 øre + 15 øre pr minutt fra
fasttelefon linje. For samtaler fra mobil vil det
gjelde egne priser.)
Oman . . . . . . . . . . . . +968 709281 Ext. 49/21/75
Poland . . . . . . . . . . . . . . . . . . . . . . . . . 801 140 160
Portugal . . . . . . . . . . . . . . . (351) 808 781 223
(custo de uma chamada local)
Qatar . . . . . . 00974 4257777 / 00974 4257844
Romania . . . . . . . . . . . . . . . . . .+40 021 204 9130
Russia. . . . . . . . . . . . . . . . . . . . . . .8 (495) 2281312
Saudi Arabia . . . . . .00966 2 6500282 Ext. 209
Serbia. . . . . . . . . . . . . . . . . . . . . . . . . 0800 222 111
Singapore. . . . . . . . . . . . . . . . . . . . . . . . 6735 9100
Slovak Republic . . . . 02 59 68 22 66 (4,428 sk)
Slovenija . . . . . . . . . . . . . . . . . . . . . . . .01 5644171
South Africa. . . . . . . . . . . . . . . . +2711 46 13 181
Spain . . . . . . . . . . . . . . . . . . . . . . . . . . . 902 103935
Sweden . . . . . . . . . . . . . . . . . . . . . . . . . 87 50 99 11
Switzerland . . . . . . . . . . . . . . . . . . . 0848 212 000
Taiwan . . . . . . . . . . . . . . . . . . . . . . . . 02 266 24343
Turkey . . . . . . . . . . . . . . . . . . . . . . 0216 459 98 59
Ukraine . . . . . . . . . . . . . . . . . +380-44-451-71-72
United Arab Emirates . . . . . . . .+97144458255/
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . +97144458254
United Kingdom. . . . . . . . . . . . 0 84 53 67 08 12
USA. . . . . . . . . . . . . . . . . . . . . . . . . 1-866 247-8758
Vietnam. . . . . . . . . . . . . . . . . . . . . . . 1900 545 416
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Manufacturer warranty (Middle East)
On the purchase of your new Gigaset product, we guarantee that this equipment
is a genuine manufacturer’s product:
We guarantee this product against manufacturing defects for 1 year from the date
of purchase, unless specified otherwise.
Adaptors and batteries for cordless phones carry 6 months warranty from the date
of purchase.
Gigaset Communications authorized Service Centres will replace or repair, if neces-
sary, any defective part/parts free of charge by presenting this certificate of war-
ranty at the Service Centre mentioned overleaf.
This Certificate of warranty does not apply if the telephone has:
1. Been misused, mishandled, willfull damaged, neglected, damaged by lightning,
improperly repaired, tested, altered improperly in any way.
2. A defect arising out of any failure to follow instructions either in the manual or
product specification.
3. In case repairs are carried out of by unauthorized personnel or unauthorized
source warranty will be void.
4. A defect arising from using non-Gigaset approved accessories or ancillary items
attached to or in connection with the telephone.
5. If this certificate of warranty is not signed and stamped by the authorised dis-
tributor.
6. Any other claim resulting out of or in connection with the device shall be exclud-
ed from this warranty.
For Southern Africa:
In the event of an after-sales issue/warranty claim please refer back to your point of
purchase.
Proof of purchase (receipt) has to be submitted.
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Certificate of warranty (Middle East)
The warranty is not valid if it is not signed and stamped by the authorized distributor.
Please fill in the following details and stamp the card to calidate the warranty.
All details must be filled in by the dealer and retained by the customer.
This warranty shall apply to products purchased in the Middle East only.
Customer’s Name: _______________________________________________
Product / Model: ________________________________________________
Dealer’s Name: __________________________________________________
Date of Purchase: ________________________________________________Invoice / Cash Memo Details: _______________________
______________________________________________
Dealer’s Stamp
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Service Centres (Midde East)
UAE
Customer Service Hotline UAE
TEL: 00971-4-4458255 / 00971-4-4458254
Service Collection Point
www.technocare-prodigy.com
KARAMA
Sea Shell Electronics
Opp. Karama Centre
Dubai, UAE
Tel: 00971-4-3979228
Fax: 00971-4-3966205
Deira
Souvenier Mobiles,
Omar Bin Katab Road,
Oppst. Gulf Peral hotel (Tahir Hotel)
Al Baraha Street,
Tel: 00971-4-2731910 / 00971-4-2737377
Sharajah
Hotline Telecom
Sahara Centre
Sharjah, UAE
Tel: 00971-6-5312126
Al Ain
Phone Station
Al Ain Mall, Town Centre,
Tel: 00971-3-7515588
Fujairah
Al Manzil,
Al Gurfa Street,
Main market Road,
Tel: 00971-9-2233488
Oman
National Telephone Services Co. LLC
P.O. Box 2786 PC:112, Sultanate of Oman
Tel: +968-709281 Ext. 45/21/75
Fax: +968-791013
E-mail: isonts@omentel.net.om
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Qatar
Modern Home,
51-East - Salwa Road,
Al-Maha Complex, Doha
Tel: 00974-4257844 / 00974-4257777
Fax: 00974-4314700
Bahrain
Authorized Service Center,
Bldg: 211, Rd: 339, Block: 321,
Old Place Road, Manama,
Tel: 00973-17311173
E-mail: servicemanager@ashrafs.com.bh
Saudi Arabian Service Centers:
Ahmed Abdulwahed Trading Co.
Jeddah Service Center
Al-Amal Plaza, Hail Street,
Jeddeh, Saudi Arabia,
Tel: 02-6500282 Ext. 209
Riyadh Service Center
Olaya Street
Riyadh, Saudi Arabia,
Tel: 01-4622470 / 4623850
Khobar Service Centre
Al-Khobar Street,
Al-Khobar, Saudi Arabia,
Tel: 03-8944193/03-8952359
Madina Munawara
Al-Ayon Street,
Tel: 00966-4-8387931
Khamis Mushyat
Al-Khalidiya St.,
Tel: 00966-7-2230772
Tabuk
Main Street,
Tel: 00966-4-4219232
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Kuwait
Customer Service Hotline Kuwait
Tel: 00965-22458737 / 00965-22458738
Al-Baptain Service Center
Shop #: 247
Qibla, Block 11,
Avenue 11,
Souk al Kabeer,
Fahad Al Salem Street,
Tel: 00965-2464993
Jordan
SEDR Home & office Electronics
Co - Tronicom
Wasfi Al-Tal St.,
Building No. 80,
2nd floor,
Tel: 00962-6-5625460/1/2
Lebanon
306, Jdeideh Sin el Fil Blvd,
Tel: 00961-1240259 / 00961-1236110
For questions about VoIP access, please contact the respective service provider.
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Questions and answers
If you have any queries about the use of your telephone, visit our website at
www.gigaset.com/service
for assistance 24/7. The table below also lists steps for troubleshooting.
The display is blank.
1. The phone is not connected to the mains power supply.
¥Check the mains connection (¢page 20).
2. The backlight is deactivated because a time control was activated (¢page 155).
¥Press any key on the handset to temporarily activate the display backlight.
Or:
¥Deactivate the time control (¢page 158).
No connection between the base and handset.
1. The handset is outside the range of the base.
¥Move the handset closer to the base.
2. The range of the base is reduced because Eco Mode mode is activated.
¥Deactivate Eco Mode (¢page 136) or reduce the distance between the handset and
the base.
3. The handset has not been registered or was deregistered due to the registration of an
additional handset (more than six DECT registrations).
¥Register the handset again (¢page 143).
4. The firmware is currently being updated.
¥Please wait until the update is complete.
5. The base is not activated.
¥Check the base power adapter (¢page 19).
The handset does not ring.
1. The ringtone is switched off.
¥Activate the ringtone (¢page 159).
2. Call divert set for "All Calls".
¥Deactivate call divert (¢page 62).
3. The connection on which the call is received is not assigned to the handset as a receive
connection.
¥Change the assignment of receive connections (¢page 168).
You cannot hear a ringtone/dialling tone from the fixed line.
The supplied phone cable is not being used or the phone cable may be faulty.
¥Replace the phone cable. When purchasing from a phone retailer, ensure the cable has
the correct jack pin connections (¢page 221).
Some of the network services do not work as specified.
Features are not activated.
¥Query with the network provider.
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥Repeat input of system PIN.
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The other party cannot hear you.
You have pressed the mute button h. The handset is "muted".
¥Unmute the microphone (¢page 60).
The number of the caller is not displayed despite CLIP/CLI being activated.
Calling Line Identification is not enabled.
¥The caller should ask the network provider to enable Calling Line Identification.
You hear an error tone (descending tone sequence) when keying an input.
Action has failed/invalid input.
¥Repeat the process.
Watch the display and refer to the user guide if necessary.
No time is specified for a message in the call list.
Date and time have not been set.
¥Set date/time or
¥Activate synchronisation with a time server on the Internet via the Web configurator.
Firmware update or VoIP profile download is not performed.
1. If Currently not possible is displayed, the VoIP connections may be busy or a download/
update is already being performed.
¥Repeat the process at a later date.
2. If File unreadable is displayed, the firmware file may be invalid.
¥Use only the firmware available on the preconfigured Gigaset configuration server.
3. If Server not accessible is displayed, the download server may not be accessible.
¥The server is currently not accessible. Repeat the process at a later date.
¥You have changed the preconfigured server address. Correct the address. If necessary,
reset the base.
4. If Transmission error XXX is displayed, an error has occurred during the transmission of
the file. An HTTP error code is displayed for XXX.
¥Repeat the process. If the error occurs again, consult the Service department.
5. If Check IP settings. is displayed, your phone may not be connected to the Internet.
¥Check the cable connections between the base and router and between the router
and the Internet.
¥Check whether the phone is connected to the LAN, i.e., it can be reached at its IP
address.
You cannot establish a connection to the phone with your PC's Web browser.
¥When establishing a connection, check the phone's local IP address that has been
entered. You can check the IP address on your handset (page 163).
¥Check the connections between the PC and base. Transmit a ping command to your base,
e.g., from your PC (ping <base's local IP address>).
¥You have tried to reach the phone via a secure http (https://...). Try again with http://....
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On the Gigaset C610A IP:
An answering machine reports "PIN is incorrect" during remote operation.
You have entered the wrong system PIN.
¥Repeat input of system PIN.
An answering machine is not recording any messages/has switched to answer only mode.
Its memory is full.
¥Delete old messages.
¥Play back new messages and delete.
An answering machine will not record a call or ends the recording.
1. An error tone sounds and the display shows Not possible.
¥You are making the call via a broadband connection. A recording is not possible in this
case. The attempt by the base to establish a non-broadband connection instead has
failed.
2. The display shows AM memory full. Delete messages..
The answering machine's memory is full.
¥Delete messages and then start recording again.
Or:
¥End the call, delete old messages on the answering machine and then re-establish the
connection.
Exclusion of liability
Some displays may contain pixels (picture elements), which remain activated or
deactivated. As a pixel is made up of three sub-pixels (red, green, blue); it is pos-
sible that pixel colours may vary.
This is completely normal and does not indicate a fault.
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Information on operating Gigaset VoIP telephones with
Network Address Translation (NAT) routers
In general no special telephone or router configuration is required when operating
a Gigaset VoIP phone with a NAT router. The configuration settings described in this
section are only necessary if you encounter one of the following problems.
Typical problems caused by NAT
uNo incoming calls are possible via VoIP. Calls to your VoIP phone number are not
put through.
uOutgoing calls via VoIP are not connected.
uA connection is established with the other party, but you cannot hear them and/
or they cannot hear you.
Possible solution
1 Change the port numbers of the communication ports (SIP and RTP ports) on
your telephone ( £"1. Changing the port numbers for SIP and RTP on your
VoIP phone").
2 In some cases, you must also define port forwarding for the telephone's commu-
nication ports on the router ( £"2. Setting port forwarding on the router").
1. Changing the port numbers for SIP and RTP on your VoIP phone
On your VoIP telephone, define different (local) port numbers for the SIP and RTP
ports (between 1024 and 49152).
uThese numbers must not be used by any other application or host in the LAN
and
ube considerably higher or lower than the SIP and RTP port numbers that you
usually use (and are preset on the phone).
This procedure is particularly useful if additional VoIP phones are connected to the
router.
To change the SIP and RTP port numbers on your VoIP phone, proceed
as follows:
¤Connect your PC's browser to the Web configurator of the telephone and log in.
¤Open the Web page Settings ¢Telephony ¢Advanced VoIP Settings and
change the settings for the SIP and RTP ports (¢page 195).
To help you remember the new port numbers (e.g. for router configuration), you
can choose numbers that are very similar to the standard settings, e.g.
¤Save the changes on your telephone.
¤Wait for the active VoIP connections to be re-registered. To do so, switch to the
Web page Settings ¢Telephony ¢Connections to see the Status of your
VoIP connections.
¤Check to see whether the problem persists. If it does, perform step 2.
SIP port 49060 instead of 5060
RTP port 49004 to 49010 instead of 5004 to 5010
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2. Setting port forwarding on the router
To ensure that your specified SIP and RTP port numbers are used on the WAN inter-
face with the public IP address, you must define port forwarding rules for the SIP
and RTP ports on the router.
To define port forwarding on the router, proceed as follows:
The terms used in the following can vary from router to router.
To forward a port, you must make the following specifications (example):
Protocol
Enter UDP as the protocol to be used.
Public port
Port number/port number range on the WAN interface
Local port
The SIP and RTP port numbers set on the telephone.
In the new firmware version for Gigaset VoIP telephones, you can set a RTP port
range. In this case, you must also define corresponding port forwarding for this
range.
Local host (IP)
Local IP address of your phone in the LAN. You can see the phone's current IP
address in the handset display by pressing the paging key on the base.
To enable the router to perform this port forwarding, the DHCP settings of the
router must ensure that the telephone is always assigned the same local IP address
– i.e. the DHCP does not change the IP address assigned to the telephone during
operation. Alternatively, you can assign a fixed (static) IP address to the telephone.
However, you must ensure that this IP address is not within the address range
reserved for DHCP and is not assigned to any other LAN subscriber.
Protocol Public port Local port Local host (IP)
UDP 49060 49060 192.168.2.10 for SIP
UDP 49004–49010 49004–49010 192.168.2.10 for RTP
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VoIP status codes
In the following tables you will find the meaning of the most important VoIP status
codes and messages.
Status
code
Meaning
0x31 IP configuration error:
IP domain not entered.
0x33 IP configuration error:
SIP user name (User ID) not entered.
This is shown, for example, when dialling with a line suffix, if no connection is con-
figured for the suffix on the base.
0x34 IP configuration error:
SIP password (Password) not entered.
0x300 The called party can be reached under multiple phone numbers. If the VoIP pro-
vider supports this, a list of the phone numbers is transmitted as well as the status
code. The caller can select the number to which he wants to make the connection.
0x301 Permanently diverted.
The called party can no longer be reached under this number. The new number is
transferred to the phone together with the status code, and the phone then no
longer accesses the old number but dials the new address immediately.
0x302 Temporarily diverted.
The phone is informed that the called party cannot be reached under the dialled
number. The call is diverted for a limited period. The phone is also notified of the
length of the diversion.
0x305 The query is sent to a different "proxy server", e.g., to balance incoming queries. The
phone will make the same query once again to another proxy server. This is not a
redirection of the address per se.
0x380 Other service:
The query or call could not be transferred. However, the phone is notified of other
options available to connect the call.
0x400 Wrong call
0x401 Not authorised
0x403 The requested service is not supported by the VoIP provider.
0x404 Wrong phone number.
No connection on this number.
Example: While making a local call you have not dialled the area code although
your VoIP provider does not support local calls.
0x405 Method not permitted.
0x406 Not acceptable.
The requested service cannot be provided.
0x407 Proxy authentication required.
0x408 The party cannot be reached (e.g., account has been deleted).
0x410 The requested service is not available from the VoIP provider.
0x413 Message is too long.
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0x414 URI is too long.
0x415 Query format is not supported.
0x416 URI is faulty.
0x420 Incorrect ending
0x421 Incorrect ending
0x423 The requested service is not supported by the VoIP provider.
0x480 The dialled number is temporarily unavailable.
0x481 The recipient is not available.
0x482 Double service query
0x483 Too many "jumps":
The query was rejected because the service server (proxy) has decided that this
query has already passed through too many service servers. The maximum number
is defined beforehand by the original sender of the query.
0x484 Wrong number:
In most cases this response means that you have simply omitted one or more digits
in the phone number.
0x485 The URI dialled is not unique and cannot be processed by the VoIP provider.
0x486 The called party is busy.
0x487 General faults:
The call was cancelled before a call was established. The status code confirms
receipt of the interruption signal.
0x488 The server cannot process the query because the data entered in the media
description is not compatible.
0x491 The server notifies that the query will be processed as soon as a previous query has
been completed.
0x493 The server rejects the query because the phone cannot decrypt the message. The
sender has used an encryption method that either the server or the receiver phone
cannot decrypt.
0x500 The proxy or the receiving device has discovered a fault while executing the query.
It is therefore impossible to execute the query. If this occurs, the caller or the phone
displays the fault and repeats the query after a few seconds. The number of seconds
after which the query can be repeated may be transmitted to the caller or phone by
the receiving device.
0x501 The query cannot be processed by the recipient because the recipient does not
have the functionality that the caller requires. If the recipient understands the
query but does not process it because the sender does not have the necessary
rights or the query is not permitted in the current context, status code 405 is trans-
mitted instead of 501.
0x502 In this case, the receiving device that transmits this error code is a proxy or a gate-
way and has received an invalid response from its gateway via which this query is
to be processed.
Status
code
Meaning
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0x503 The query cannot be processed by the receiving device or the proxy at present
because the server is either overloaded or is being serviced. If it is possible for the
query to be repeated in the foreseeable future, the server informs the caller or the
phone of this.
0x504 Time limit exceeded at the gateway.
0x505 The server rejects the query because the indicated version number of the SIP pro-
tocol does not concur with at least the version that is used by the server or SIP
device involved in this query.
0x515 The server rejects the query because the message exceeds the maximum permitted
size.
0x600 The called party is busy.
0x603 The called party has rejected the call.
0x604 The called URI does not exist.
0x606 The communication settings are not acceptable.
0x701 The called party has hung up.
0x703 Connection cancelled because of timeout.
0x704 Connection interrupted because of a SIP error.
0x705 Wrong dialling tone
0x706 No connection established
0x751 Busy tone:
No codec match between the calling and called party.
0x810 General socket layer error: User is not authorised.
0x811 General socket layer error:
Wrong socket number
0x812 General socket layer error: Socket is not connected.
0x813 General socket layer error:
Memory error
0x814 General socket layer error: Socket not available – check IP settings/connection
problem/VoIP setting incorrect.
0x815 General socket layer error:
Illegal application on the socket interface.
Status
code
Meaning
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Checking service information
If you contact Customer Services, you may need the base's service information.
Prerequisite: you have assigned an outside line (try to establish an external call,
make an external call).
§Options§ ¢Service Info
Confirm selection with §OK§.
You can select the following information/functions with q:
1: Serial number of the base (RFPI)
2: Not in use: - - -
3: Informs the service employees of the base settings (in hex diagram),
e.g., the number of registered handsets, repeater mode.
4: Variant (digits 1 to 2),
Version of the phone's firmware (digits 3 to 5).
5: Gigaset.net number of your phone. A service employee can use this
number to call you over the Internet without you needing to be regis-
tered with a VoIP provider. This means that the employee can test
online connections and VoIP telephony regardless of the VoIP provider.
6: Device number of the base. This contains additional information for
the service employee.
Unlock system
(only if the device has been locked by the provider)
Confirm selection with §OK§.
If necessary you can unlock a provider-specific device lock with a cor-
responding code.
Update profile
Confirm selection with §OK§.
Your current VoIP provider profiles (general provider data for all config-
ured VoIP connections) are automatically loaded onto your phone. The
general settings for all VoIP connections for which profiles are available
on the Internet are updated.
Send config.
Select this option only if you are requested to do so by the Service
employee.
Please note
You may need to wait a few seconds before §Options§ appears on the display
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Authorisation
This device is intended for connection to analogue networks outside the EEA (with
the exception of Switzerland) depending on national type approval.
Voice over IP telephony is possible with an additional modem via the LAN interface.
Country-specific requirements have been taken into consideration.
We, Gigaset Communications GmbH, declare that this device meets the essential
requirements and other relevant regulations laid down in Directive 1999/5/CE.
A copy of the 1999/5/EC Declaration of Conformity is available at this Internet
address:
www.gigaset.com/docs
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Environment
Our environmental mission statement
We, Gigaset Communications GmbH, bear social responsibility and are actively
committed to a better world. Our ideas, technologies and actions serve people,
society and the environment. The aim of our global activity is to secure sustainable
life resources for humanity. We are committed to a responsibility for our products
that comprises their entire life cycle. The environmental impact of products, includ-
ing their manufacture, procurement, distribution, utilisation, service and disposal,
are already evaluated during product and process design.
Further information on environmentally friendly products and processes is availa-
ble on the Internet at www.gigaset.com.
Environmental management system
Gigaset Communications GmbH is certified pursuant to the inter-
national standards EN 14001 and ISO 9001.
ISO 14001 (Environment): certified since September 2007 by TüV
SÜD Management Service GmbH.
ISO 9001 (Quality): certified since 17/02/1994 by TüV Süd Man-
agement Service GmbH.
Ecological energy consumption
The use of ECO DECT (¢page 136) saves energy and makes an active contribution
towards protecting the environment.
Disposal
All electrical and electronic products should be disposed of separately from general
household waste using designated local authority sites.
If a product displays this symbol of a crossed-out rubbish bin, the
product is subject to European Directive 2002/96/EC.
Correct disposal and separate collection of used equipment will
help to prevent potential negative consequences for the environ-
ment and human health. They are a prerequisite for the re-use and
recycling of used electrical and electronic equipment.
For further information on disposing of your used equipment,
please contact your local authority, your refuse collection service
or the dealer you purchased the product from.
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Appendix
Caring for your telephone
¤Wipe the base, charger and handset with a damp cloth (do not use solvents) or
an antistatic cloth.
¤Impairments in the high-gloss finish can be carefully removed using display pol-
ishes for mobile phones.
Never use a dry cloth, this can cause static.
Contact with liquid
If the handset has come into contact with liquid:
1Deactivate the handset and remove the battery immediately.
2 Allow the liquid to drain from the handset.
3 Pat all parts dry, then place the handset with the battery compartment open and
the keypad facing down in a dry, warm place for at least 72 hours (not in a mi-
crowave, oven etc.).
4 Do not switch on the handset again until it is completely dry.
When it has fully dried out, you will usually be able to use it again.
Specifications
Technology:
Nickel-metal-hydride (NiMH)
Size: AAA (Micro, HR03)
Voltage: 1.2 V
Capacity: 550 – 1000 mAh
We recommend the following battery types, because these are the only ones that
guarantee the specified operating times, full functionality and long service life:
uYuasa AAA 800 mAh
The device is supplied with two approved batteries.
!
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Handset operating times/charging times
The operating time of your Gigaset depends on the capacity and age of the batter-
ies and the way it is used. (All times are maximum possible times).
Due to the constant progression in battery development, the list of recommended
batteries in the FAQ section of the Gigaset Customer Care pages is updated regu-
larly:
www.gigaset.com/customercare
Base power consumption
In standby mode: approx. 1.2 W
During a call: approx 1.3 W
Capacity (mAh) approx.
550 700 800 1000
Standby time (hours)* 160/48 185/56 210/64 260/79
Talktime (hours) 10121317
Operating time for 1.5 hours of calls
per day (hours)**
85 100 115 140
Charging time in base (hours) 7,5 8,5 10 12
Charging time in charger (hours) 6,5 7,5 8,5 10,5
* Without/with display backlight
** Without display backlight
(Setting the display backlight ¢page 155)
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General specifications
Pin connections on the fixed line telephone jack
Interfaces Analogue fixed line, Ethernet
DECT standard Supported
GAP standard Supported
No. of channels 60 duplex channels
Radio frequency range 1881–1897 MHz
Duplex method Time multiplex, 10 ms frame length
Repeat frequency of the transmission
pulse
100 Hz
Length of the transmission pulse 370 μs
Channel grid 1728 kHz
Bit rate 1152 kbit/s
Modulation GFSK
Language code 32 kbit/s
Transmission power 10 mW, average power per channel
250 mW pulse power
Range up to 300 m outdoors, up to 50 m indoors
Power supply 230 V ~/50 Hz
Environmental conditions for operation +5°C to +45°C
20% to 75% relative humidity
Dialling mode DTMF (tone dialling)/PD (pulse dialling)
Codec G.711, G.726, G.729AB with VAD/CNG, G.722
Quality of Service TOS, DiffServ
Protocols SIP, RTP, DHCP, NAT Traversal (STUN), HTTP
1unused
2unused
3a
4b
5unused
6unused
3
2
1
4
5
6
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Writing and editing text
The following rules apply when writing text:
uEach key between Q and O is assigned several letters and characters.
uControl the cursor with uvts. Press and hold u or v to move the
cursor word by word.
uCharacters are inserted to the right of the cursor.
uPress the star key * to display the table of special characters. Select the
required character and press the display key §Insert§ to insert the character at the
cursor position.
uPress and hold Q to O to enter digits.
uPress display key Ñ to delete the character to the right of the cursor. Press and
hold to delete the word to the left of the cursor.
uThe first letter of the name of directory entries is automatically capitalised, fol-
lowed by lower case letters.
Setting upper/lower case or digits
Repeatedly press the hash key # to change the text input mode.
The active mode is indicated at the bottom right of the screen.
Writing an SMS/names
Press the relevant key several times to enter letters/characters.
¤Enter the individual letters/characters by pressing the corresponding key.
The characters assigned to the key are shown in a selection line at the bottom left
of the screen. The selected character is highlighted.
¤Briefly press the key several times in succession to select the required letter/
character.
If you press and hold the key, the corresponding digit is inserted.
123 Digits
Abc Upper case (first letter in capitals, all others in lower case)
abc Lower case
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Standard characters
1) Space
2) Line break
1x 2x 3x 4x 5x 6x 7x 8x 9x 10x
1
2abc2äáàâãç
3def3ëéèê
4gh i4ïíìî
5jkl5
Lmno6öñóòôõ
Mpqr s7ß
Ntuv8üúùû
Owx y z9ÿ ýæøå
Q.,?! 0
1)
2)
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Glossary
A
ADSL
Asymmetric Digital Subscriber Line
Special form of DSL.
ALG
Application Layer Gateway
NAT control mechanism of a router.
Many routers with integrated NAT use ALG.
ALG lets the data packets in a VoIP connec-
tion pass and adds the public IP address of
the secure private network.
The router's ALG should be deactivated if the
VoIP provider offers a STUN server or an out-
bound proxy.
See also: Firewall, NAT, Outbound proxy,
STUN.
Authentication
Restriction of access to a network/service by
using an ID and password to log in.
Automatic ringback
See Ringback when the number is busy.
B
Block dialling
Enter the complete phone number, and cor-
rect it if necessary. Then pick up the earpiece
or press the talk/speaker key to dial the
phone number.
Broadband Internet access
See DSL.
C
Call divert
CD
Automatic diversion (CD) of a call to a differ-
ent telephone number. There are three kinds
of call divert:
– CDU, Call Divert Unconditional
– CDB, Call Divert Busy
– CDNR, Call Divert No Reply
Call swapping
Call swapping allows you to switch between
two callers or between a conference and an
individual caller without allowing the wait-
ing caller to listen to the call.
Call waiting
CW
Network provider feature. A beep during a
call indicates that another caller is waiting.
You can accept or reject the second call. You
can activate/deactivate the feature.
CF
Call Forwarding
See Call divert.
Client
Application that requests a service from a
server.
Codec
Coder/decoder
Codec is a procedure that digitalises and
compresses analogue voice before it is sent
via the Internet, and decodes – i.e., translates
into analogue voice – digital data when
voice packets are received. There are differ-
ent codecs, with differing degrees of com-
pression, for instance.
Both parties involved in the telephone con-
nection (caller/sender and recipient) must
use the same codec. This is negotiated
between the sender and the recipient when
establishing a connection.
The choice of codec is a compromise
between voice quality, transmission speed
and the necessary bandwidth. A high level
of compression, for example, means that the
bandwidth required for each voice connec-
tion is low. However, it also means that the
time needed to compress/decompress the
data is greater, which increases execution
time for data in the network and thus
impairs voice quality. The time required
increases the delay between the sender
speaking and the recipient hearing what has
been said.
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COLP / COLR
Connected Line Identification Presentation/
Restriction
Feature provided by a VoIP/ISDN connection
for outgoing calls.
COLP displays the phone number accepting
the call on the calling party's display unit.
The number of the party accepting the call is
different to the dialled number, e.g., if the
call is diverted or transferred.
The called party can use COLR (Connected
Line Identification Restriction) to prevent
the number from appearing on the calling
party's display.
Consultation call
You are on a call. With a consultation call, you
interrupt the conversation briefly to estab-
lish a second connection to another partici-
pant. If you end the connection to this par-
ticipant immediately, then this was a consul-
tation call. If you switch between the first
and second participant, it is called Call
swapping.
D
DHCP
Dynamic Host Configuration Protocol
Internet protocol that handles the automatic
assignment of IP addresses to Network sub-
scriber. The protocol is made available in the
network by a server. A DHCP server can, for
example, be a router.
The phone contains a DHCP client. A router
that contains a DHCP server can assign the IP
addresses for the phone automatically from
a defined address block. The dynamic
assignment means that several Network
subscribers can share one IP address,
although they can only use it alternately and
not simultaneously.
With some routers you can specify that the IP
address for the phone is never changed.
Displayed name
VoIP provider feature. You can specify any
name that is to be shown to the other party
during a call instead of your phone number.
DMZ (Demilitarised Zone)
DMZ describes a part of a network that is
outside the firewall.
A DMZ is set up, as it were, between a net-
work you want to protect (e.g., a LAN) and a
non-secure network (e.g., the Internet). A
DMZ permits unrestricted access from the
Internet to only one or a few network com-
ponents, while the other network compo-
nents remain secure behind the firewall.
DNS
Domain Name System
Hierarchical system that permits the assign-
ment of IP addresses to Domain names that
are easier to memorise. This assignment has
to be managed by a local DNS server in each
(W)LAN. The local DNS server determines
the IP address, if necessary by enquiring
about superordinate DNS servers and other
local DNS servers on the Internet.
You can specify the IP address of the pri-
mary/secondary DNS server.
See also: DynDNS.
Domain name
Name of one (of several) web server(s) on
the Internet (e.g., Gigaset.net). The domain
name is assigned to the relevant IP address
by DNS.
DSCP
Differentiated Service Code Point
See Quality of Service (QoS).
DSL
Digital Subscriber Line
Data transfer technology that allows Inter-
net access with e.g., 1.5 Mbps over a conven-
tional telephone line. Prerequisites: DSL
modem and the appropriate service offered
by the Internet provider.
DSLAM
Digital Subscriber Line Access Multiplexer
The DSLAM is a switch cabinet in an
exchange at which all subscriber connectors
converge.
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DTMF
Dual Tone Multi-Frequency
Another description for dual tone multi-
frequency dialling (DTMF).
Dynamic IP address
A dynamic IP address is assigned to a net-
work component automatically via DHCP.
The dynamic IP address for a network com-
ponent can change every time it registers or
at certain time intervals.
See also: Fixed IP address
DynDNS
Dynamic DNS
Domain names and IP addresses are
assigned via DNS. For Dynamic IP addresses
this service is enhanced with "Dynamic
DNS". This permits the use of a network com-
ponent with a dynamic IP address as a
Server on the Internet. DynDNS ensures
that a service can always be addressed on
the Internet under the same Domain name,
regardless of the current IP address.
E
ECT
Explicit Call Transfer
Participant A calls participant B. The partici-
pant puts the connection on hold and calls
participant C. Rather than connect everyone
in a three-party conference, A now transfers
participant B to C and hangs up.
EEPROM
Electrically Eraseable Programmable Read Only
Memory
Memory building block in your phone with
fixed data (e.g., default and customised set-
tings) and data saved automatically (e.g., call
list entries).
Ethernet network
Wired LAN.
F
Firewall
You can use a firewall to protect your net-
work against unauthorised external access.
This involves combining various measures
and technologies (hardware and/or soft-
ware) to control the flow of data between a
private network you wish to protect and an
unprotected network (e.g., the Internet).
See also: NAT.
Firmware
Device software in which basic information
is saved for the functioning of a device. To
correct errors or update the device software,
a new version of the firmware can be loaded
into the device's memory (firmware update).
Fixed IP address
A fixed IP address is assigned to a network
component manually during network con-
figuration. Unlike the Dynamic IP address, a
fixed IP address does not change.
Flat rate
Billing system for an Internet connection.
The Internet provider charges a set monthly
fee. There are no additional charges for the
duration of the connection or number of
connections.
Fragmentation
Data packets that are too big are split into
smaller packets (fragments) before they are
transferred. They are put together again
when they reach the recipient (defrag-
mented).
Full duplex
Data transmission mode in which data can
be sent and received at the same time.
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G
G.711 a law, G.711 μ law
Standard for a Codec.
G.711 delivers a very good voice quality that
corresponds to that in the ISDN network. As
there is little compression, the necessary
bandwidth is around 64 kbit/s per voice con-
nection, but the delay caused by coding/
decoding is only approx. 0.125 ms.
"a law" describes the European standard and
"μ law" describes the North American/Japa-
nese equivalent.
G.722
Standard for a Codec.
G.722 is a broadband language codec with a
bandwidth of 50 Hz to 7 kHz, a net transmis-
sion rate of 64 kbit/s per voice connection
and integrated speech pause recognition
and comfort noise generation (silence sup-
pression).
G.722 delivers very good voice quality. A
higher sampling rate provides clearer and
better voice quality than other codecs and
enables a speech tone in High Definition
Sound Performance (HDSP).
G.726
Standard for a Codec.
G.726 delivers a good voice quality. It is infe-
rior to the quality with codec G.711 but bet-
ter than with G.729.
G.729A/B
Standard for a Codec.
The voice quality is more likely to be lower
with G.729A/B. As a result of the high level of
compression, the necessary bandwidth is
only around 8 kbit/s per voice connection,
but the delay is around 15 ms.
Gateway
Connects two different Networks, e.g., a
router as an Internet gateway.
For phone calls from VoIP to the telephone
network, a gateway has to be connected to
the IP network and the telephone network
(gateway/VoIP provider). It forwards calls
from VoIP to the telephone network as
required.
Gateway provider
See SIP provider.
Global IP address
See IP address.
GSM
Global System for Mobile Communication
Originally, a European standard for mobile
networks. GSM can now be described as a
worldwide standard. However, in the USA
and Japan, national standards were previ-
ously more frequently supported.
H
Headset
Combination of microphone and
headphone. A headset enables a
comfortable speaker mode. Headsets that
can be connected to the base via a cable
(wire-bound) or via Bluetooth (wireless) are
available.
HTTP Proxy
Server via which the Network subscribers
can process their Internet traffic.
Hub
Uses one Infrastructure network to connect
several Network subscribers. All data sent to
the hub by one network subscriber is for-
warded to all network subscribers.
See also: Gateway, Router.
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I
IEEE
Institute of Electrical and Electronics Engineers
International body that defines standards in
electronics and electrical engineering, con-
cerned in particular with the standardisation
of LAN technology, transmission protocols,
data transfer rate and wiring.
Infrastructure network
Network with central structure: All Network
subscribers communicate via a central
Router.
Internet
Global WAN. A series of protocols known as
TCP/IP have been defined for exchanging
data.
Every Network subscriber is identifiable via
their IP address. DNS assigns a Domain
name to the IP address.
Important services on the Internet include
the World Wide Web (WWW), e-mail, file
transfer and discussion forums.
Internet Service Provider
Enables access to the Internet for a fee.
IP (Internet Protocol)
TCP/IP protocol on the Internet. IP is respon-
sible for addressing subscribers in a Net-
work using IP addresses and routes data
from the sender to the recipient. IP deter-
mines the paths (routing) along which the
data packets travel.
IP address
A unique address for a network component
within a network based on the TCP/IP proto-
cols (e.g., LAN, Internet). On the Internet,
domain names are usually assigned instead
of IP addresses. DNS assigns the correspond-
ing IP address to the domain name.
The IP address has four parts (decimal num-
bers between 0 and 255) separated by full
stops (e.g., 230.94.233.2).
The IP address is made up of the network
number and the number of the Network
subscriber (e.g., phone). Depending on the
Subnet mask, the first one, two or three
parts make up the network number and the
rest of the IP address addresses the network
component. The network number of all the
components in any one network must be
identical.
IP addresses can be assigned automatically
with DHCP (dynamic IP addresses) or manu-
ally (static IP addresses).
See also: DHCP.
IP pool range
Range of IP addresses that the DHCP server
can use to assign dynamic IP addresses.
L
LAN
Local Area Network
Network with a restricted physical range. A
LAN can be wireless (WLAN) and/or wired.
Local IP address
The local or private IP address is the address
for a network component in the local net-
work (LAN). The network operator can assign
any address he or she wants. Devices that act
as a link from a local network to the Internet
(gateway or router) have a public and a pri-
vate IP address.
See also IP address.
Local SIP port
See SIP port / local SIP port.
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M
MAC address
Media Access Control address
Hardware address by means of which
each network device (e.g., network card,
switch, phone) can be uniquely identified
worldwide. It consists of six parts
(hexadecimal numbers) separated by "-"
(e.g., 00-90-65-44-00-3A).
The MAC address is assigned by the manu-
facturer and cannot be changed.
Mbps
Million bits per second
Unit of the transmission speed in a network.
MRU
Maximum Receive Unit
Defines the maximum user data volume
within a data packet.
MTU
Maximum Transmission Unit
Defines the maximum length of a data
packet that can be carried over the network
at a time.
Music on hold
Music that is played while you are on a
Consultation call or during Call swapping.
The waiting participant hears music while
on hold.
N
NAT
Network Address Translation
Method for converting (private) IP
addresses to one or more (public) IP
addresses. NAT enables the IP addresses of
Network subscribers (e.g., VoIP telephones)
in a LAN to be concealed behind a shared
IP address for the Router on the Internet.
VoIP telephones behind a NAT router cannot
be reached by VoIP servers (on account of
the private IP address). To "get around" NAT,
it is possible to use either ALG in the router,
STUN in the VoIP telephone, or for the VoIP
provider to use an Outbound proxy.
If an outbound proxy is made available, you
must allow for this in the VoIP settings for
your phone.
Network
Group of devices. Devices can be connected
in either wired or wireless mode.
Networks can also differ in range and struc-
ture:
– Range: Local networks (LAN) or wide-
area networks (WAN)
– Structure: Infrastructure network or
ad-hoc network
Network subscriber
Devices and PCs that are connected to each
other in a network e.g., servers, PCs and
phones.
O
Outbound proxy
Alternative NAT control mechanism to STUN
and ALG.
Outbound proxies are implemented by the
VoIP provider in firewall/NAT environments
as an alternative to SIP proxy server. They
control data traffic through the firewall.
Outbound proxy and STUN servers should
not be used simultaneously.
See also: STUN and NAT.
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P
Paging (handset search)
Base function for locating the registered
handsets. The base establishes a connection
to every registered handset. The handsets
start to ring.
PIN
Personal Identification Number
Protects against unauthorised use. When
the PIN is activated, a number combination
has to be entered to access a protected area.
You can protect your base configuration
data with a system PIN (4-digit number com-
bination).
Port
Data is exchanged between two applica-
tions in a Network via a port.
Port forwarding
The Internet gateway (e.g., your router) for-
wards data packets from the Internet that
are directed to a certain Port to the port con-
cerned. This allows servers in the LAN to
offer services on the Internet without you
needing a public IP address.
Port number
Indicates a specific application of a Network
subscriber. Depending on the setting in the
LAN, the port number is permanently
assigned or it is assigned with each access.
The combination of IP address / Port
number uniquely identifies the recipient or
sender of a data packet within a network.
Pre-dialling
See Block dialling.
Private IP address
See Public IP address.
Protocol
Describes the agreements for communicat-
ing within a Network. It contains rules for
opening, administering and closing a con-
nection, about data formats, time frames
and possible error handling.
Proxy / Proxy server
Computer program that controls the
exchange of data between Client and
Server in computer networks. If the phone
sends a query to the VoIP server, the proxy
acts as a server towards the phone and as a
client towards the server. A proxy is
addressed via IP address / Domain name
and Port.
Public IP address
The public IP address is the address for a net-
work component on the Internet. It is
assigned by the Internet Service Provider.
Devices that act as a link from a local net-
work to the Internet (gateway, router) have a
public and a local IP address.
See also: IP address, NAT
Q
Quality of Service (QoS)
Describes the quality of service in communi-
cation networks. Differentiations are made
between various quality of service classes.
QoS influences the flow of data packets on
the Internet e.g., by prioritising data packets,
reserving bandwidth and optimising data
packets.
In VoIP networks, QoS influences the voice
quality. If the whole infrastructure (router,
network server etc.) has QoS, the voice qual-
ity is better, i.e., fewer delays, less echoing,
less crackling.
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R
RAM
Random Access Memory
Memory in which you have reading and stor-
age rights. Items such as melodies and logos
are saved in the RAM after you have loaded
them onto the phone via the Web configura-
tor.
Registrar
The registrar manages the current IP
addresses of the Network subscriber. When
you register with your VoIP provider, your
current IP address is saved on the registrar.
This means you can also be reached when
on the move.
Ringback when the call is not answered
= CCNR (Completion of calls on no reply). If a
party does not reply when called, a caller can
arrange an automatic ringback. As soon as
the destination phone has completed a call
and is free again, the caller is called back.
This feature must be supported by the
exchange. The ringback request is automati-
cally cancelled after about two hours
(depending on the network provider).
Ringback when the number is busy
= CCBS (Completion of calls to busy sub-
scriber). If a caller hears the busy tone, he or
she can activate the ringback function. As
soon as the connection is free, the caller is
called back. As soon as the caller lifts the ear-
piece, the connection is made automatically.
ROM
Read Only Memory
A type of memory that can only be read.
Router
Routes data packets within a network and
between different networks via the quickest
route. Can connect Ethernet networks and
WLAN. Can be a Gateway to the Internet.
Routing
Routing is the transfer of data packets to
another subscriber in your network. On their
way to the recipient, the data packets are
sent from one router to the next until they
reach their destination.
If data packets were not forwarded in this
way, a network like the Internet would not
be possible. Routing connects the individual
networks to this global system.
A router is a part of this system; it transfers
data packets both within a local network
and from one network to the next. Transfer
of data from one network to another is per-
formed on the basis of a common protocol.
RTP
Real-Time Transport Protocol
Global standard for transferring audio and
video data. Often used in conjunction with
UDP. In this case, RTP packets are embedded
in UDP packets.
RTP port
(Local) Port that is used to send and receive
voice data packets for VoIP.
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S
Server
Provides a service to other Network sub-
scribers (Clients). The term can indicate a
computer/PC or an application. A server is
addressed via IP address / Domain name
and Port.
SIP (Session Initiation Protocol)
Signalling protocol independent of voice
communication. Used for establishing and
ending a call. It is also possible to define
parameters for voice transmission.
SIP address
See URI.
SIP port / local SIP port
(Local) Port that is used to send and receive
SIP signalling data for VoIP.
SIP provider
See VoIP provider.
SIP proxy server
IP address of your VoIP provider's gateway
server.
Static IP address
See Fixed IP address.
STUN
Simple Transversal of UDP over NAT
NAT control mechanism.
STUN is a data protocol for VoIP telephones.
STUN replaces the private IP address in the
VoIP telephone data packets with the public
address of the secure private network. To
control data transfer, a STUN server is also
required on the Internet. STUN cannot be
implemented with symmetric NATs.
See also: ALG, Firewall, NAT, Outbound
proxy.
Subnet
Segment of a Network.
Subnet mask
IP addresses consist of a fixed line number
and a variable subscriber number. The net-
work number is identical for all Network
subscribers. The size of the network number
part is determined in the subnet mask. In the
subnet mask 255.255.255.0, for example, the
first three parts of the IP address are the net-
work number and the last part is the sub-
scriber number.
Symmetric NAT
A symmetric NAT assigns different external
IP addresses and port numbers to the same
internal IP addresses and port numbers –
depending on the external target address.
T
TCP
Transmission Control Protocol
Transport protocol. Session-based trans-
mission protocol: it sets up, monitors and
terminates a connection between sender
and recipient for transporting data.
TLS
Transport Layer Security
Protocol for encrypting data transmissions
on the Internet. TLS is a superordinated
Transport protocol.
Transmission rate
Speed at which data is transmitted in the
WAN or LAN. The transmission rate is meas-
ured in data units per unit of time (Mbit/s).
Transport protocol
Controls data transport between two com-
munication partners (applications).
See also: UDP, TCP, TLS.
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U
UDP
User Datagram Protocol
Transport protocol. Unlike TCP, UDP is a
non session-based protocol. UDP does not
establish a fixed connection. The data pack-
ets ("datagrams") are sent as a broadcast.
The recipient is solely responsible for mak-
ing sure the data is received. The sender is
not notified about whether it is received or
not.
URI
Uniform Resource Identifier
Character string for identifying resources
(e.g., e-mail recipient, http://gigaset.com,
files).
On the Internet, URIs are used as a uniform
identification for resources. URIs are also
described as SIP addresses.
URIs can be entered in the phone as a
number. By dialling a URI, you can call an
Internet subscriber with VoIP equipment.
URL
Universal Resource Locator
Globally unique address of a domain on the
Internet.
A URL is a subtype of the URI. URLs identify a
resource by its location on the Internet. For
historical reasons the term is often used as a
synonym for URI.
User ID
See User name.
User name
Name/number combination for access e.g.,
to your VoIP account or your private address
directory on the Internet.
V
Voice codec
See Codec.
VoIP
Voice over Internet Protocol
Telephone calls are no longer placed and
transmitted over the telephone network but
over the Internet (or other IP networks).
VoIP provider
A VoIP, SIP or Gateway provider is an Inter-
net service provider that provides a Gate-
way for Internet telephony. As the phone
works with the SIP standard, your provider
must support the SIP standard.
The provider routes calls from VoIP to the tel-
ephone network (analogue, ISDN and
mobile) and vice versa.
W
WAN
Wide Area Network
Wide-area network that is unrestricted in
terms of area (e.g., Internet).
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Accessories
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Accessories
Gigaset handsets
Upgrade your Gigaset to a cordless PABX:
Gigaset SL400 handset
uGenuine metal frame and keypad
uHigh-quality keypad illumination
u1.8" TFT colour display
uBluetooth® and mini USB
uDirectory for up to 500 vCards
uTalk/standby time of up to 14 h/230 h
uLarge font for call lists and directory
uBrilliant sound quality in speaker mode:
4 speaker settings
uCaller pictures, slideshow and screensaver
(analogue and digital clock)
uSilent alert, download ringtone melodies
uECO DECT
uAlarm clock
uCalendar with appointment scheduler
uNight mode with time-controlled ringtone deactivation
uNo interruptions from anonymous calls
uRoom monitor (Babyphone), One Touch Call
uSMS with up to 640 characters
www.gigaset.com/gigasetsl400
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Gigaset S810H handset
uBrilliant sound quality in handsfree mode
uHigh-quality genuine metal keypad with illumination
uPlus/minus key for simple volume control
u1.8" TFT colour display
uBluetooth® and mini USB
uDirectory for up to 500 vCards
uTalk/standby time of up to 13h/180h,
standard batteries
uLarge font for call lists and directory
uBrilliant sound quality in handsfree mode:
4 handsfree settings
uCaller pictures, screensaver (analogue and
digital clock)
uDownload ringtones
uECO DECT
uAlarm clock
uCalendar with appointment scheduler
uNight mode with time-controlled ringtone deactivation
uNo interruptions from unknown calls
uRoom monitor (Babyphone), One Touch Call
uSMS with up to 640 characters
www.gigaset.com/gigasets810h
Gigaset C610H handset
uSocial life management with room monitor and
birthday reminders, One Touch Call
uIndividual programming of ringtones with 6 VIP groups
uHigh-quality keypad with illumination
u1.8" TFT colour display
uDirectory for up to 150 vCards
uTalk/standby time of up to 12 h/180 h,
standard batteries
uLarge font for call lists and directory
uBrilliant sound quality in speaker mode
uScreensaver (digital clock)
uECO DECT
uAlarm clock
uNight mode with time-controlled ringtone deactivation
uNo interruptions from anonymous calls
uRoom monitor (Babyphone)
uSMS with up to 640 characters
www.gigaset.com/gigasetc610h
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Gigaset SL78H handset
uReal metal frame
uModern keypad with high-quality illumination
u2.2" TFT QVGA colour display
uBluetooth® and mini USB
uDirectory for up to 500 vCards
uTalk/standby time of up to 14h/200h
uBrilliant sound quality in handsfree mode
uCaller pictures, slide show and screensaver
(analogue and digital clock)
uDownload ringtones
uECO DECT
uAlarm clock
uCalendar with appointment scheduler
uNight mode with time-controlled ringtone deactivation
uRoom monitor (Babyphone)
uSMS with up to 640 characters
www.gigaset.com/gigasetsl78h
Gigaset E49H handset
uResistant to shocks, dust and water splashes
uHardy illuminated keypad
uColour display
uDirectory for 150 entries
uTalk/standby time of up to 12 h/250 h,
standard batteries
uBrilliant sound quality in speaker mode
uScreensaver
uECO DECT
uAlarm clock
uRoom monitor (Babyphone)
uSMS with up to 640 characters
www.gigaset.com/gigasete49h
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L410 handsfree clip for cordless phones
uMove during a call without any restrictions
uHandy clip belt
uBrilliant sound quality in speaker mode
uWeight approx. 30 g
uECO-DECT
uFive different volume levels
uStatus indication via LED
uTalk/standby time of up to 5 hrs/120 hrs
uRange of up to 50 m indoors and up to 300 m outdoors
www.gigaset.com/gigasetl410
Gigaset repeater
You can use the Gigaset repeater to increase the reception
range between your Gigaset handset and the base.
www.gigaset.com/gigasetrepeater
All accessories and batteries are available from your phone retailer.
Use only original accessories. This will avoid possible health risks and personal
injury, and also ensure that all the relevant regulations are complied with.
Compatibility
For more information on handset functions in relation to Gigaset bases, please visit:
www.gigaset.com/compatibility
238
Mounting the base on the wall
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Version 4, 16.09.2005
Mounting the base on the wall
Mounting the charger on the wall
21 mm
Approx. 2.5 mm
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Index
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Index
A
Access code . . . . . . . . . . . . . . . . . . . . . . . . . 174
for a PABX . . . . . . . . . . . . . . . . . . . . . . . . . 174
Access protection . . . . . . . . . . . . . . . . . . . . 162
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Activate annex B for G.729 . . . . . . . . . . . . 189
Activating
advisory tones . . . . . . . . . . . . . . . . . . . . . 160
answering machine . . . . . . . . . . . . . . . . 122
answering machine (remote
operation). . . . . . . . . . . . . . . . . . . . . 131
call divert . . . . . . . . . . . . . . . . . . . . . . . . . . 62
handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
keypad lock . . . . . . . . . . . . . . . . . . . . . . . . 44
muting ringtone . . . . . . . . . . . . . . . . . . . 104
network mailbox. . . . . . . . . . . . . . . . . . . 132
ring delay . . . . . . . . . . . . . . . . . . . . . . . . . 155
room monitor . . . . . . . . . . . . . . . . . . . . . 140
two-way recording . . . . . . . . . . . . . . . . . 128
withholding phone numbers. . . . . . . . . 61
ADSL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Advisory tones . . . . . . . . . . . . . . . . . . . . . . . 160
Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Alert tone . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
ALG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Anniversary. . . . . . . . . . . . . . . . . . . . . . . . . . . 79
deactivating . . . . . . . . . . . . . . . . . . . . . . . . 79
missed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
saving in directory . . . . . . . . . . . . . . . . . . 79
Announcement (answering machine) . . 124
Answer machine . . . . . . . . . . . . . . . . . . . . . 121
Answer only mode (answering
machine). . . . . . . . . . . . . . . . . . . . . . . . 122
Answering machine
activating/deactivating . . . . . . . . . . . . . 122
define for quick dial . . . . . . . . . . . . . . . . 133
deleting messages . . . . . . . . . . . . . . . . . 127
playing back messages . . . . . . . . . . . . . 124
recording a personal announcement/
advisory message. . . . . . . . . . . . . . 123
remote operation . . . . . . . . . . . . . . . . . . 130
skipping back. . . . . . . . . . . . . . . . . . . . . . 126
skipping forward. . . . . . . . . . . . . . . . . . . 126
Answering machine list . . . . . . . . . . . . . 69, 71
Application Layer Gateway (ALG) . . . . . . 224
Area codes
setting own area code . . . . . . . . . . . . . . 162
Assigning a key . . . . . . . . . . . . . . . . . . . . . . 150
Assigning a number key . . . . . . . . . . . . . . 150
Asymmetric Digital Subscriber Line . . . . 224
Authentication. . . . . . . . . . . . . . . . . . . . . . . 224
Authorisation . . . . . . . . . . . . . . . . . . . . . . . . 217
Auto configuration . . . . . . . . . . . . . . . . . . . . 23
code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Automatic
ring delay . . . . . . . . . . . . . . . . . . . . . . . . . 155
version check . . . . . . . . . . . . . . . . . . . . . . 199
B
Babyphone . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Base
changing. . . . . . . . . . . . . . . . . . . . . . . . . . 146
connecting to PABX . . . . . . . . . . . . . . . . 173
power consumption. . . . . . . . . . . . . . . . 220
restoring to default settings. . . . . . . . . 171
setting up . . . . . . . . . . . . . . . . . . .17, 18, 161
system PIN . . . . . . . . . . . . . . . . . . . . . . . . 162
updating firmware . . . . . . . . . . . . . . . . . 169
Battery
charging . . . . . . . . . . . . . . . . . . . . . . . 3, 4, 16
display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3, 4
icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3, 4
inserting . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Best base . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Birthday, see Anniversary
Block dialling . . . . . . . . . . . . . . . . . . . . . . . . 224
Broadband connections . . . . . . . . . . . . . . . 59
Broadband Internet access . . . . . . . . . . . . 224
Broadband voice codec. . . . . . . . . . . 189, 227
C
Call
accepting . . . . . . . . . . . . . . . . . . . . . . . . . . 54
ending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
internal . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
picking up from answering
machine . . . . . . . . . . . . . . . . . . . . . . 127
transferring. . . . . . . . . . . . . . . . . . . . . . . . . 67
transferring (connecting) . . . . . . . . 67, 147
two-way recording . . . . . . . . . . . . . . . . . 128
Call charges, see Charges
Call divert . . . . . . . . . . . . . . . . . . . . . . . . 62, 224
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Call duration . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Call forwarding
Gigaset.net . . . . . . . . . . . . . . . . . . . . . 62, 194
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Call screening during recording . . . . . . . 128
Call swapping. . . . . . . . . . . . . . . . . . . . . 66, 224
Call waiting. . . . . . . . . . . . . . . . . . . . . . . . . . 224
accepting/rejecting . . . . . . . . . . . . . . . . . 65
activating/deactivating . . . . . . . . . . . . . . 64
external call . . . . . . . . . . . . . . . . . . . . . . . . 64
internal call. . . . . . . . . . . . . . . . . . . . . . . . 148
Call-by-call numbers. . . . . . . . . . . . . . . . . . . 92
Calling
anonymously . . . . . . . . . . . . . . . . . . . . . . . 61
entering IP address. . . . . . . . . . . . . . . . . . 53
from online directory. . . . . . . . . . . . . . . . 84
from Yellow Pages. . . . . . . . . . . . . . . . . . . 84
Gigaset.net . . . . . . . . . . . . . . . . . . . . . . 89, 91
internal . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Calling line display, notes . . . . . . . . . . . . . . 57
Calling Line Identification . . . . . . . . . . . . . . 55
Capacity, directory . . . . . . . . . . . . . . . . . . . . 77
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Certificate error . . . . . . . . . . . . . . . . . . . 23, 106
Changing
destination number
(room monitor) . . . . . . . . . . . . . . . . 141
dialling mode. . . . . . . . . . . . . . . . . . . . . . 173
display language. . . . . . . . . . . . . . . . . . . 153
earpiece volume . . . . . . . . . . . . . . . . . . . 156
internal names. . . . . . . . . . . . . . . . . . . . . 149
internal numbers . . . . . . . . . . . . . . . . . . 149
names of internal parties . . . . . . . . . . . 149
pauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
ringtone. . . . . . . . . . . . . . . . . . . . . . . . . . . 157
speaker volume. . . . . . . . . . . . . . . . . . . . 156
system PIN . . . . . . . . . . . . . . . . . . . . . . . . 162
Character set . . . . . . . . . . . . . . . . . .96, 99, 223
Charge rates, see Charges
Charge status indicator . . . . . . . . . . . . . . . 3, 4
Checkboxes . . . . . . . . . . . . . . . . . . . . . . . . . 182
Checking service information . . . . . . . . . 216
CLI, CLIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
CLIP picture. . . . . . . . . . . . . . . . . . . . . . . . . . . 55
CNIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Codecs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Colour scheme. . . . . . . . . . . . . . . . . . . . . . . 154
COLP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53, 225
COLR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53, 225
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
internal . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Configuring the system settings . . . . . . . 161
Confirmation tone . . . . . . . . . . . . . . . . . . . 160
Connected Line Identification
Presentation/Restriction. . . . . . . 53, 225
Connecting
base to PABX . . . . . . . . . . . . . . . . . . . . . . 173
PC to the Web configurator . . . . . . . . . 177
to the Web configurator . . . . . . . . . . . . 177
Connection wizard
starting (getting started) . . . . . . . . . . . . 25
Consultation call . . . . . . . . . . . . . . . . . . 66, 225
internal . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Consumption of electricity, see
Power consumption
Control key . . . . . . . . . . . . . . . . . . . . . . . . . 3, 41
Correcting incorrect entries . . . . . . . . . . . . 42
Cost control . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Customer Care . . . . . . . . . . . . . . . . . . . . . . . 201
Customer Service & Assistance . . . . . . . . 201
D
Data packets, fragmentation . . . . . . . . . . 226
Deactivating
advisory tones . . . . . . . . . . . . . . . . . . . . . 160
answering machine . . . . . . . . . . . . . . . . 122
call divert . . . . . . . . . . . . . . . . . . . . . . . . . . 62
handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
keypad lock . . . . . . . . . . . . . . . . . . . . . . . . 44
muting ringtone . . . . . . . . . . . . . . . . . . . 104
network mailbox. . . . . . . . . . . . . . . . . . . 132
ring delay . . . . . . . . . . . . . . . . . . . . . . . . . 155
room monitor . . . . . . . . . . . . . . . . . . . . . 141
two-way recording . . . . . . . . . . . . . . . . . 128
withholding phone numbers. . . . . . . . . 61
Delete key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Deleting
announcement for answering
machine . . . . . . . . . . . . . . . . . . . . . . 124
characters . . . . . . . . . . . . . . . . . . . . . . . . . . 42
message . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Demilitarised Zone . . . . . . . . . . . . . . . . . . . 225
De-registering
from Web configurator . . . . . . . . . . . . . 180
handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
241
Index
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / C610A-IPSIX.fm / 08.03.11
Version 4, 16.09.2005
Destination number (room monitor) . . . 140
DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . .225, 226
Dialling
directory . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
IP address . . . . . . . . . . . . . . . . . . . . . . . . . . 53
using quick dial . . . . . . . . . . . . . . . . . . . . 150
Dialling mode. . . . . . . . . . . . . . . . . . . . . . . . 173
Dialling pause . . . . . . . . . . . . . . . . . . . . . . . 175
Dialling plans
for emergency numbers . . . . . . . . . . . . 193
Differentiated Service Code Point. . . . . . 225
Digital Subscriber Line. . . . . . . . . . . . . . . . 225
Digital Subscriber Line
Access Multiplexer . . . . . . . . . . . . . . . 225
Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
copying number from text . . . . . . . . . . . 78
Gigaset.net . . . . . . . . . . . . . . . . . . . . . . . . . 88
managing entries . . . . . . . . . . . . . . . . . . . 76
opening. . . . . . . . . . . . . . . . . . . . . . . . . 41, 81
order of entries . . . . . . . . . . . . . . . . . . . . . 75
saving anniversary . . . . . . . . . . . . . . . . . . 79
saving entry . . . . . . . . . . . . . . . . . . . . . . . . 74
saving the sender’s number (SMS) . . . 100
searching for an entry . . . . . . . . . . . . . . . 81
sending entry/list to handset. . . . . . . . . 77
transferring to/from PC . . . . . . . . . . . . . 197
using to enter numbers. . . . . . . . . . . . . . 78
Directory file
content (vCard format) . . . . . . . . . . . . . 198
Directory transfer . . . . . . . . . . . . . . . . . . . . 197
Display
backlight . . . . . . . . . . . . . . . . . . . . . .154, 155
call duration/costs . . . . . . . . . . . . . . . . . . 93
capacity (directory). . . . . . . . . . . . . . . . . . 77
changing display language . . . . . . . . . 153
colour scheme . . . . . . . . . . . . . . . . . . . . . 154
in idle status . . . . . . . . . . . . . . . . . . . . . . . . 44
missed anniversaries . . . . . . . . . . . . . . . . 72
name (CNIP) . . . . . . . . . . . . . . . . . . . . . . . . 55
name (VoIP) . . . . . . . . . . . . . . . . . . . . . . . 225
number (CLI/CLIP). . . . . . . . . . . . . . . . . . . 55
screensaver. . . . . . . . . . . . . . . . . . . . . . . . 153
setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Display icons. . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Display keys . . . . . . . . . . . . . . . . . . . . . . . . 3, 42
assigning. . . . . . . . . . . . . . . . . . . . . . . . . . 150
Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
DNS server, preferred . . . . . . . . . . . . . . . . . 164
Domain name . . . . . . . . . . . . . . . . . . . . . . . 225
Domain Name System . . . . . . . . . . . . . . . . 225
Draft list (SMS) . . . . . . . . . . . . . . . . . . . . . . . . 96
DSCP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
DSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
DSLAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
DTMF-reminder for VoIP . . . . . . . . . . . . . . 194
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . 226
Dynamic Host Configuration
Protocol. . . . . . . . . . . . . . . . . . . . . . . . . 225
Dynamic IP address . . . . . . . . . . . . . . . . . . 226
DynDNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
E
Earpiece volume . . . . . . . . . . . . . . . . . . . . . 156
Echo service of Gigaset.net. . . . . . . . . . . . . 58
ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Eco mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Eco mode+ . . . . . . . . . . . . . . . . . . . . . . . . . . 136
ECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
activating/deactivating. . . . . . . . . . . . . . 64
E-mail
deleting. . . . . . . . . . . . . . . . . . . . . . . . . . . 110
list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
messages whilst making
a connection . . . . . . . . . . . . . . . . . . 108
notification . . . . . . . . . . . . . . . . . . . . . . . . 106
settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
viewing the sender's address. . . . . . . . 110
E-mail address . . . . . . . . . . . . . . . . . . . . . . . . 97
copying from the directory . . . . . . . . . . 78
Emergency numbers
dialling plans for . . . . . . . . . . . . . . . . . . . 193
End call key . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Entering Cyrillic/Arabic characters . . . . . 183
Entering user data (VoIP)
with handset . . . . . . . . . . . . . . . . . . . . . . . 31
Entry, selecting from directory . . . . . . . . . 75
Environment. . . . . . . . . . . . . . . . . . . . . . . . . 218
Error tone . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Ethernet network . . . . . . . . . . . . . . . . . . . . 226
Expert mode. . . . . . . . . . . . . . . . . . . . . . . . . . 47
Explicit Call Transfer . . . . . . . . . . . . . . . . . . 226
External call
call waiting . . . . . . . . . . . . . . . . . . . . . . . . . 64
divert to ans. machine . . . . . . . . . . . . . . 127
242
Index
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / C610A-IPSIX.fm / 08.03.11
Version 4, 16.09.2005
F
Fax (SMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
automatic update . . . . . . . . . . . . . .169, 199
checking version . . . . . . . . . . . . . . . . . . . 216
starting update . . . . . . . . . . . . . . . . . . . . 169
updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Fixed IP address . . . . . . . . . . . . . . . . . . . . . . 226
Flat rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Fragmentation of data packets . . . . . . . . 226
Full duplex . . . . . . . . . . . . . . . . . . . . . . . . . . 226
G
G.711 μ law . . . . . . . . . . . . . . . . . . . . . . . . . . 189
G.711 a law . . . . . . . . . . . . . . . . . . . . . . . . . . 189
G.722 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59, 189
G.722 broadband language codec . . . . . 189
G.726 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
G.729 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Gateway provider . . . . . . . . . . . . . . . . . . . . 227
Gigaset config . . . . . . . . . . . . . . . . . . .177, 178
Gigaset HDSP see HDSP
Gigaset.net . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
call forwarding. . . . . . . . . . . . . . . . . . 62, 194
calling subscriber . . . . . . . . . . . . . . . . 89, 91
changing/deleting own name. . . . . . . . 90
directory . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
echo service . . . . . . . . . . . . . . . . . . . . . . . . 58
entering name . . . . . . . . . . . . . . . . . . . . . . 90
searching for subscribers . . . . . . . . . . . . 88
Global IP address. . . . . . . . . . . . . . . . . . . . . 227
Global System for
Mobile Communication . . . . . . . . . . 227
Group call . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
GSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
H
Handset
activating/deactivating . . . . . . . . . . . . . . 44
advisory tones . . . . . . . . . . . . . . . . . . . . . 160
changing internal number . . . . . . . . . . 149
changing name . . . . . . . . . . . . . . . . . . . . 149
changing to best reception . . . . . . . . . 146
changing to different base . . . . . . . . . . 146
colour scheme . . . . . . . . . . . . . . . . . . . . . 154
contact with liquid . . . . . . . . . . . . . . . . . 219
de-registering . . . . . . . . . . . . . . . . .143, 144
display backlight. . . . . . . . . . . . . . .154, 155
display language. . . . . . . . . . . . . . . . . . . 153
earpiece volume . . . . . . . . . . . . . . . . . . . 156
idle status . . . . . . . . . . . . . . . . . . . . . . . . . . 44
large font. . . . . . . . . . . . . . . . . . . . . . . . . . 154
list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
locating . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
registering . . . . . . . . . . . . . . . . . . . . . . . . 143
registering to different base. . . . . . . . . 146
restoring to default settings. . . . . . . . . 160
setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
setting up . . . . . . . . . . . . . . . . . . . . . . . . . . 14
speaker volume. . . . . . . . . . . . . . . . . . . . 156
transferring a call . . . . . . . . . . . . . . . . . . 147
using room monitor. . . . . . . . . . . . . . . . 139
Handset operating time
in room monitor mode . . . . . . . . . . . . . 139
Hash key . . . . . . . . . . . . . . . . . . . . . . . . . . . 3, 44
HDSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59, 189
Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
connecting . . . . . . . . . . . . . . . . . . . . . . . . . 39
connecting (wire-bound) . . . . . . . . . . . . 18
Headset socket . . . . . . . . . . . . . . . . . . . . . . . 39
Hearing aids . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
High Definition Sound Performance,
see HDSP
HTTP Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Hub. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
I
Icon
alarm clock . . . . . . . . . . . . . . . . . . . . . . . . 138
answering machine . . . . . . . 121, 122, 129
for new messages . . . . . . . . . . . . . . . . . . . 71
keypad lock . . . . . . . . . . . . . . . . . . . . . . . . 44
new message. . . . . . . . . . . . . . . . . . . . . . 125
new SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Icons, display . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Idle status
display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
returning to . . . . . . . . . . . . . . . . . . . . . . . . 44
IEEE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Incoming list (SMS) . . . . . . . . . . . . . . . . . . . . 98
Incoming message list (e-mail) . . . . . . . . 107
Incorrect entries (correction) . . . . . . . . . . . 42
Info centre. . . . . . . . . . . . . . . . . . . . . . . . . . . 111
navigating. . . . . . . . . . . . . . . . . . . . . . . . . 117
Infrastructure network. . . . . . . . . . . . . . . . 228
243
Index
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / C610A-IPSIX.fm / 08.03.11
Version 4, 16.09.2005
Input fields . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Installation wizard. . . . . . . . . . . . . . . . . . . . . 23
Institute of Electrical and
Electronics Engineers. . . . . . . . . . . . . 228
Interface language
Web configurator . . . . . . . . . . . . . . . . . . 179
Internal
conference . . . . . . . . . . . . . . . . . . . . . . . . 147
consultation . . . . . . . . . . . . . . . . . . . . . . . 147
making calls . . . . . . . . . . . . . . . . . . . . . . . 146
Internal call . . . . . . . . . . . . . . . . . . . . . . . . . . 146
call waiting . . . . . . . . . . . . . . . . . . . . . . . . 148
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Internet access (broadband) . . . . . . . . . . 224
Internet protocol . . . . . . . . . . . . . . . . . . . . . 228
Internet Service Provider. . . . . . . . . . . . . . 228
IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
assigning. . . . . . . . . . . . . . . . . . . . . . . . . . 163
automatically obtaining one . . . . . . . . 163
dialling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
display on handset . . . . . . . . . . . . . . . . . . . .5
dynamic. . . . . . . . . . . . . . . . . . . . . . . . . . . 226
fixed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
global. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
private . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
public . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
static. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
IP configuration . . . . . . . . . . . . . . . . . . . . . . 163
IP pool range . . . . . . . . . . . . . . . . . . . . . . . . 228
K
Key 1 (quick dial) . . . . . . . . . . . . . . . . . . . . . . . .3
assigning. . . . . . . . . . . . . . . . . . . . . . . . . . 133
Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Keys
control key . . . . . . . . . . . . . . . . . . . . . . . 3, 41
delete key . . . . . . . . . . . . . . . . . . . . . . . . . . 42
display keys . . . . . . . . . . . . . . . . . . . . . . 3, 42
end call key. . . . . . . . . . . . . . . . . . . . . . . . . . .3
hash key . . . . . . . . . . . . . . . . . . . . . . . . . 3, 44
message key. . . . . . . . . . . . . . . . . . . . . . . . . .3
mute key . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
on/off key . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
paging key (base) . . . . . . . . . . . . . . . . . . . . .5
quick dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
recall key . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
speaker key. . . . . . . . . . . . . . . . . . . . . . . . . . .3
star key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
talk key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
L
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Language
display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Web configurator . . . . . . . . . . . . . . . . . . 179
Large font . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Linking, see SMS
Liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
List
answering machine . . . . . . . . . . . . . . 69, 71
call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
e-mail notifications. . . . . . . . . . . . . . . . . 107
handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
missed calls . . . . . . . . . . . . . . . . . . . . . . . . 69
network mailbox. . . . . . . . . . . . . . . . 71, 135
SMS draft list . . . . . . . . . . . . . . . . . . . . . . . 96
SMS incoming list . . . . . . . . . . . . . . . . . . . 98
SMS list . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Local Area Network. . . . . . . . . . . . . . . . . . . 228
Local communication ports . . . . . . . . . . . 195
Local IP address . . . . . . . . . . . . . . . . . . . . . . 228
Local SIP port . . . . . . . . . . . . . . . . . . . . . . . . 232
Locating, handset . . . . . . . . . . . . . . . . . . . . 145
Lock
activating/deactivating keypad lock . . 44
M
MAC address. . . . . . . . . . . . . . . . . . . . . . . . . 229
checking . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Making calls
accepting a call . . . . . . . . . . . . . . . . . . . . . 54
cost-effective calls . . . . . . . . . . . . . . . . . . 92
external . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
internal . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Manual redial . . . . . . . . . . . . . . . . . . . . . . . . . 68
Manufacturer warranty (Middle East) . . 203
Maximum Receive Unit . . . . . . . . . . . . . . . 229
Maximum Transmission Unit . . . . . . . . . . 229
Mbps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Media Access Control. . . . . . . . . . . . . . . . . 229
Medical equipment . . . . . . . . . . . . . . . . . . . 10
Menu
end tone . . . . . . . . . . . . . . . . . . . . . . . . . . 160
opening. . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Web configurator overview . . . . . . . . . 185
Menu bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Menu view
expert mode . . . . . . . . . . . . . . . . . . . . . . . 47
244
Index
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / C610A-IPSIX.fm / 08.03.11
Version 4, 16.09.2005
standard mode . . . . . . . . . . . . . . . . . . . . . 47
Message
deleting (e-mail) . . . . . . . . . . . . . . . . . . . 110
playing (network mailbox) . . . . . . . . . . 135
Message key
open list. . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
opening lists. . . . . . . . . . . . . . . . . . . . . . . . 71
Message list
e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
network mailbox. . . . . . . . . . . . . . . . . . . 135
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
copying the number to the
directory. . . . . . . . . . . . . . . . . . . . . . 126
deleting . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
marking as "new" . . . . . . . . . . . . . . . . . . 126
new message icon . . . . . . . . . . . . . . . . . 125
playing back. . . . . . . . . . . . . . . . . . . . . . . 124
Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
muting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Million bits per second. . . . . . . . . . . . . . . . 229
Missed calls. . . . . . . . . . . . . . . . . . . . . . . . . . . 69
MRU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
MTU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Music on hold. . . . . . . . . . . . . . . . . . . .163, 229
Mute key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Muting
first ring . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
N
Name
displayed (VoIP). . . . . . . . . . . . . . . . . . . . 225
displaying caller's name (CNIP) . . . . . . . 55
of a handset . . . . . . . . . . . . . . . . . . . . . . . 149
NAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
symmetric . . . . . . . . . . . . . . . . . . . . . . . . . 232
Navigation area . . . . . . . . . . . . . . . . . . . . . . 182
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Ethernet. . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Network Address Translation . . . . . . . . . . 229
Network mailbox. . . . . . . . . . . . . . . . . . . . . 132
activating/deactivating . . . . . . . . . . . . . 132
calling . . . . . . . . . . . . . . . . . . . . . . . .134, 135
define for quick dial . . . . . . . . . . . . . . . . 133
entering number. . . . . . . . . . . . . . . . . . . 132
list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Network MB, see network mailbox
Network services. . . . . . . . . . . . . . . . . . . . . . 61
Notification
incoming e-mail . . . . . . . . . . . . . . . . . . . 106
via SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Number
as destination for room monitor. . . . . 140
copying from an SMS. . . . . . . . . . . . . . . 100
copying from directory . . . . . . . . . . . . . . 78
copying to directory. . . . . . . . . . . . . . . . . 78
displaying caller's number (CLIP) . . . . . 55
entering for network mailbox . . . . . . . 132
entering with directory . . . . . . . . . . . . . . 78
saving in the directory. . . . . . . . . . . . . . . 74
O
On/Off key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
One Touch Call. . . . . . . . . . . . . . . . . . . . . . . 142
Online directory. . . . . . . . . . . . . . . . . . . . . . . 81
Gigaset.net . . . . . . . . . . . . . . . . . . . . . . . . . 88
selecting . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Opening the incoming e-mail list . . . . . . 107
Operation (setting up the phone). . . . . . . 12
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Order in directory . . . . . . . . . . . . . . . . . . . . . 75
Outbound proxy . . . . . . . . . . . . . . . . . . . . . 229
P
PABX
connecting base . . . . . . . . . . . . . . . . . . . 173
pauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
saving access code . . . . . . . . . . . . . . . . . 174
setting dialling mode. . . . . . . . . . . . . . . 173
switching to tone dialling. . . . . . . . . . . 175
Package contents . . . . . . . . . . . . . . . . . . . . . 12
Paging . . . . . . . . . . . . . . . . . . . . . . . .5, 145, 230
Pause
after access code. . . . . . . . . . . . . . . . . . . 175
after line seizure . . . . . . . . . . . . . . . . . . . 175
after recall key . . . . . . . . . . . . . . . . . . . . . 175
PD (pulse dialling). . . . . . . . . . . . . . . . . . . . 173
Personal Identification Number . . . . . . . 230
Phone
protecting against access . . . . . . . . . . . 162
setting up . . . . . . . . . . . . . . . . . . . . . . 12, 161
PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Pin connections. . . . . . . . . . . . . . . . . . . . . . 221
Playing back
announcement (answering
machine). . . . . . . . . . . . . . . . . . . . . . 124
245
Index
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / C610A-IPSIX.fm / 08.03.11
Version 4, 16.09.2005
message (answering machine) . . . . . . 124
Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Port forwarding . . . . . . . . . . . . . . . . . . . . . . 230
Port number . . . . . . . . . . . . . . . . . . . . . . . . . 230
Power adapter . . . . . . . . . . . . . . . . . . . . . . . . 10
Power consumption (base). . . . . . . . . . . . 220
Pre-dialling . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Preferred DNS server . . . . . . . . . . . . . . . . . 164
Private IP address . . . . . . . . . . . . . . . . . . . . 230
Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Proxy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Proxy-Server . . . . . . . . . . . . . . . . . . . . . . . . . 230
Public IP address . . . . . . . . . . . . . . . . . . . . . 230
Pulse dialling . . . . . . . . . . . . . . . . . . . . . . . . 173
Q
Quality of Service . . . . . . . . . . . . . . . . . . . . 230
Questions and answers . . . . . . . . . . . . . . . 208
Quick dial. . . . . . . . . . . . . . . . . . . . 73, 133, 150
R
R key
function for VoIP . . . . . . . . . . . . . . . . . . . 195
Radio buttons. . . . . . . . . . . . . . . . . . . . . . . . 182
RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Random Access Memory. . . . . . . . . . . . . . 231
Read Only Memory. . . . . . . . . . . . . . . . . . . 231
Reading the subject (e-mail) . . . . . .109, 110
Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Recall key. . . . . . . . . . . . . . . . . . . . . . . . . . 3, 175
Receive number
display on the handset . . . . . . . . . . . . . . 55
Reception booster, see Repeater
Recording
quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
two-way recording . . . . . . . . . . . . . . . . . 128
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Registering
handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
with Web configurator. . . . . . . . . . . . . . 179
Registrar . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Reminder call . . . . . . . . . . . . . . . . . . . . . . . . . 80
Remote operation. . . . . . . . . . . . . . . . . . . . 130
Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
RFC 2833 (DTMF signalling) . . . . . . . . . . . 194
Ring delay . . . . . . . . . . . . . . . . . . . . . . .129, 155
Ringback
busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
no reply . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Ringtone
changing. . . . . . . . . . . . . . . . . . . . . . . . . . 157
muting. . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
setting volume . . . . . . . . . . . . . . . . . . . . 157
time control . . . . . . . . . . . . . . . . . . . . . . . 158
ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Room monitor . . . . . . . . . . . . . . . . . . . . . . . 139
Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
RTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
RTP port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
S
Saving (access code). . . . . . . . . . . . . . . . . . 174
Scope of delivery. . . . . . . . . . . . . . . . . . . . . . 12
Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . 153
Searching for subscribers
on Gigaset.net . . . . . . . . . . . . . . . . . . . . 88
Searching in directory . . . . . . . . . . . . . . . . . 75
Sender's address (e-mail) . . . . . . . . . . . . . 110
Sending
directory entry to handset . . . . . . . . . . . 77
Sensitivity (room monitor) . . . . . . . . . . . . 140
Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Service Centres (Midde East) . . . . . . . . . . 205
Services, online directory . . . . . . . . . . . . . 196
Setting
date . . . . . . . . . . . . . . . . . . . . . . . . . . . 49, 161
online directory. . . . . . . . . . . . . . . . . . . . 196
screensaver. . . . . . . . . . . . . . . . . . . . . . . . 153
time . . . . . . . . . . . . . . . . . . . . . . . . . . . 49, 161
Setting up
base . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17, 18
handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Signal tone, see Advisory tones
Simple Transversal of UDP over NAT . . . 232
SIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
SIP address . . . . . . . . . . . . . . . . . . . . . . . . . . 232
SIP port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
SIP provider . . . . . . . . . . . . . . . . . . . . . . . . . 232
SIP proxy server . . . . . . . . . . . . . . . . . . . . . . 232
SMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
deleting. . . . . . . . . . . . . . . . . . . . . . . . . 96, 99
forwarding . . . . . . . . . . . . . . . . . . . . . . . . . 99
incoming list . . . . . . . . . . . . . . . . . . . . . . . 98
linked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
notification via SMS . . . . . . . . . . . . . . . . 102
outgoing list. . . . . . . . . . . . . . . . . . . . . . . . 96
246
Index
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / C610A-IPSIX.fm / 08.03.11
Version 4, 16.09.2005
reading . . . . . . . . . . . . . . . . . . . . . . . . . 96, 99
receiving . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
replying to or forwarding . . . . . . . . . . . . 99
saving number. . . . . . . . . . . . . . . . . . . . . 100
self help with error messages . . . . . . . 105
send service centre. . . . . . . . . . . . . . . . . 103
sending as a fax. . . . . . . . . . . . . . . . . . . . . 97
sending to an e-mail address. . . . . . . . . 97
status report. . . . . . . . . . . . . . . . . . . . . . . . 95
troubleshooting . . . . . . . . . . . . . . . . . . . 105
vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
writing . . . . . . . . . . . . . . . . . . . . . . . . . 94, 222
SMS list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
SMS service centre
changing number. . . . . . . . . . . . . . . . . . 103
setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Snooze mode . . . . . . . . . . . . . . . . . . . . . . . . 138
Sound, see Ringtone
Speaker operation. . . . . . . . . . . . . . . . . . . . . 60
Speaker, key . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Special functions . . . . . . . . . . . . . . . . . . . . . 173
Specifications . . . . . . . . . . . . . . . . . . . . . . . . 219
Standard mode . . . . . . . . . . . . . . . . . . . . . . . 47
Star key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Static IP address. . . . . . . . . . . . . . . . . . . . . . 232
Status codes (VoIP), table . . . . . . . . . . . . . 213
Structure of IP address. . . . . . . . . . . . . . . . 228
Structure of Web page. . . . . . . . . . . . . . . . 181
STUN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Subnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Subnet mask. . . . . . . . . . . . . . . . . . . . . . . . . 232
defining . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Suppressing
silence . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
speech pauses . . . . . . . . . . . . . . . . . . . . . 189
speech pauses (VoIP) . . . . . . . . . . . . . . . 189
Symmetric NAT . . . . . . . . . . . . . . . . . . . . . . 232
System settings, saving . . . . . . . . . . . . . . . 162
T
Talk key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
TCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Telephone care . . . . . . . . . . . . . . . . . . . . . . 219
Telephone jack
pin connections. . . . . . . . . . . . . . . . . . . . 221
Text message, see SMS
Three-party conference. . . . . . . . . . . . . . . . 67
Time control
ringtones. . . . . . . . . . . . . . . . . . . . . . . . . . 158
TLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Toddler call . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Tone dialling . . . . . . . . . . . . . . . . . . . . .173, 175
Transferring PC directory entries
to directory. . . . . . . . . . . . . . . . . . . . . . 197
Transmission Control Protocol. . . . . . . . . 232
Transmission rate . . . . . . . . . . . . . . . . . . . . 232
Transport Layer Security . . . . . . . . . . . . . . 232
Transport protocol . . . . . . . . . . . . . . . . . . . 232
Troubleshooting
e-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
general. . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
SMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Two Way Talk (room monitor) . . . . . . . . . 140
U
UDP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Uniform Resource Identifier . . . . . . . . . . . 233
Universal Resource Locator . . . . . . . . . . . 233
Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Unknown caller . . . . . . . . . . . . . . . . . . . . . . . 56
URI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
User Datagram Protocol . . . . . . . . . . . . . . 233
User ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
User name. . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Using the buttons . . . . . . . . . . . . . . . . . . . . 183
V
vCard (SMS). . . . . . . . . . . . . . . . . . . . . . . . . . 101
vCard format . . . . . . . . . . . . . . . . . . . . . . . . 198
vcf file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Version check, automatic . . . . . . . . . . . . . 199
VIP group (directory entry) . . . . . . . . . . 74, 76
Voice over Internet Protocol. . . . . . . . . . . 233
VoIP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
configuring account (first) . . . . . . . . . . . 31
loading provider data . . . . . . . . . . . . . . . 29
show called party's number. . . . . . . . . . 53
status codes (table) . . . . . . . . . . . . . . . . 213
VoIP provider . . . . . . . . . . . . . . . . . . . . . . . . 233
downloading data . . . . . . . . . . . . . . . . . . 29
selecting . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
VoIP status messages
status codes table. . . . . . . . . . . . . . . . . . 213
VoIP user data
entering (connection wizard) . . . . . . . . 31
Volume
earpiece. . . . . . . . . . . . . . . . . . . . . . . . . . . 156
handset speaker volume. . . . . . . . . . . . 156
ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . 157
247
Index
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / C610A-IPSIX.fm / 08.03.11
Version 4, 16.09.2005
setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
W
WAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Warning tone, see Advisory tones
Weather forecasts
in idle display mode. . . . . . . . . . . . . . . . 120
Web configurator
connecting with PC . . . . . . . . . . . . . . . . 177
de-registering . . . . . . . . . . . . . . . . . . . . . 180
DTMF signalling for VoIP . . . . . . . . . . . . 194
interface language . . . . . . . . . . . . . . . . . 179
menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Web page, structure . . . . . . . . . . . . . . . . . . 181
Wide Area Network. . . . . . . . . . . . . . . . . . . 233
Withholding
phone number display . . . . . . . . . . . . . . 61
phone numbers. . . . . . . . . . . . . . . . . . . . . 61
Working area . . . . . . . . . . . . . . . . . . . . . . . . 182
Writing (SMS) . . . . . . . . . . . . . . . . . . . . . . . . . 94
Writing and editing text . . . . . . . . . . . . . . 222
Y
Yellow Pages . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Gigaset C610/C610A IP / MEA EN / A31008-M2312-A601-1-UZ19 / Cover_back.fm / 08.03.11
… 15 …


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