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Gigaset A415 / ZAF / A31008-M2501-W101-1-7619 / Penguini.fm / 09.07.2013
Template Bali, Version 1, 16.02.2012
Questions and answers
If you have any queries about the use of your telephone, visit our website at www.gigaset.com/service
for 24-hour support. The table below contains a list of common problems and possible solutions.
Care
Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre cloths.
Never use a dry cloth; this can cause static.
In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of
chemical products available on the market, it was not possible to test all substances.
Impairments in high-gloss finishes can be carefully removed using display polishes for mobile phones.
Contact with liquid
If the device comes into contact with liquid:
1 Disconnect the power supply.
2 Remove the batteries and leave the battery compartment open.
3 Allow the liquid to drain from the device.
4 Pat all parts dry.
5 Place the device in a dry, warm place for at least 72 hours (not in a microwave, oven etc.) with the battery compart-
ment open and the keypad facing down (if applicable).
6 Do not switch on the device again until it is completely dry.
When it has fully dried out, you will normaly be able to use it again.
Problem Cause Solution
Nothing appears on
the display.
The handset is not switched on.
The batteries are flat.
Press the end call key a for approx. 5 seconds or place
the handset in the base station.
Charge or replace the batteries.
No wireless connection
to
the base station,
Base
flashes in the dis-
play.
The handset is outside the range of
the base station.
The base station is not turned on.
Move the handset closer to the base station.
Check the mains connector on the base station
¢ page 3.
The display shows
Register HS or Put into
base.
Handset has not been registered
with the base station or has been
de-registered.
Register the handset ¢ page 9.
Handset does not ring. The ring tone is deactivated.
The phone only rings if the phone
number has been transferred.
The phone does not ring in a spe-
cific time period.
Activate the ring tone ¢ page 12.
Activate the ring tone for anonymous calls ¢ page 11.
Deactivate the "Time Control" or change the time period
¢ page 11.
You cannot hear a
ringer/dialling tone
from the fixed line net
-
work.
The phone cord supplied has not
been used or has been replaced by
a new cord with the wrong jack
connections.
Please always use the phone cord supplied or ensure
that the pin
connections are correct when purchasing
from a retailer: 3-4 assignment of telephone leads/
EURO
CTR37.
Error tone sounds after
system PIN prompt.
PIN forgotten.
The system PIN you have entered is
incorrect.
Reset the system PIN to the default 0000 ¢ page 12.
All handsets are de-registered. All settings are reset.
All lists are deleted.
!
15


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