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Template Module, Version 1.2, 11.09.2018,
Customer Service & Assistance
Gigaset A690-A690A/AS690-AS690A / LUG-Kombi UK-IE/IM-Ost/GR en / A31008-M2816-L101-1-7619 / appendix.fm / 2/26/
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Guarantee Certificate - Greece
Without prejudice to any claim the user (customer) may have in relation to the dealer, the customer shall be
granted a manufacturer's Guarantee under the conditions set out below:
In the case of new devices and their components exhibiting defects resulting from manufacturing and/or
material faults within 24 months of purchase, Gigaset Communications shall, at its own option and free of
charge, either replace the device with another device reflecting the current state of the art, or repair the
said device. In respect of parts subject to wear and tear (e.g., batteries, keypads, casings), this warranty
shall be valid for six months from the date of purchase.
This Guarantee shall be invalid if the equipment defect is attributable to improper treatment and/or failure
to comply with information contained in the user manuals.
This Guarantee shall not extend to services performed by the authorised dealer or the customer them-
selves (e.g. installation, configuration, software downloads). User manuals and any software supplied on a
separate data medium shall be excluded from the Guarantee.
The purchase receipt, together with the date of purchase, shall be required as evidence for invoking the
Guarantee. Claims under the Guarantee must be submitted within two months of the Guarantee default
becoming evident.
Ownership of devices or components replaced by and returned to Gigaset Communications shall vest in
Gigaset Communications.
This Guarantee shall apply to new devices purchased in the European Union. The Guarantee is issued by
Gigaset Communications Austria GmbH, Businesspark Marximum Objekt 2 / 3.Stock, Modecenterstraße
17, 1110 Vienna, Austria.
Any claims that differ from or extend beyond these mentioned in this manufacturers warranty shall be
excluded, except from cases expressly specified in the applicable law. (In no event shall Gigaset Commu-
nications be liable for any loss of business, profits or data, additional software loaded by the customer or
other information. The customer shall also bear the responsibility for the creation of backup copies of their
files. The limitation of liability shall not apply if and to the extent liability is mandatory under the applicable
law, e.g. according to product liability law or in the event of intentional misconduct, severe negligence,
personal injury, damage to parts of the human body or to personal health, or in case of violations of
conventional obligations. However, the claims for damages related to violation of conventional obliga-
tions shall be limited to predictable damages, representative of such conventions, as long as there is no
intention or severe negligence, personal injury, damage to parts of the human body or to personal health,
according to the product liability law.)
The duration of the Guarantee shall not be extended by services rendered under the terms of the Guar-
antee.
Insofar as no Guarantee default exists, Gigaset Communications reserves the right to charge the customer
for replacement or repair.
The above provisions do not imply a change in the burden of proof to the detriment of the customer.
To invoke this Guarantee, please contact the Gigaset Communications telephone service. The relevant
number is to be fo
und in the accompanying user guide.
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