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Gigaset A540-A540A / en / A31008-M2601-L101-2-7619 / appendix.fm / 28.10.2014
A-Klasse_Layout_Neu, Version 4, 28.05.2014
Manufacturer's advice
"Base" flashes on the display.
• The handset is outside the range of the base: ¤ Move the handset closer to the base.
• The base is not switched on: ¤ Check the base power adapter.
• The base's range has decreased because Max. Range is deactivated: ¤ Activate Max. Range (¢ page 19)
or ¤ reduce the distance from handset to base.
"Register handset" or "Place handset into base" flashes on the display.
• The handset has not yet been registered or was de-registered due to the registration of an additional
handset (more than 4 DECT registrations):
¤ Register the handset again (¢ page 7, ¢ page 20).
The handset does not ring.
• The ringtone is deactivated: ¤ Activate ringtone (¢ page 23).
• The phone does not ring if the caller has withheld his/her number: ¤ Activate the ringtone for anonymous
calls
(¢ page 24).
• The telephone does not ring during a specific time period: ¤ Check the time control for external calls
(¢ page 24).
No ringtone/dial tone from the fixed line network.
• The telephone cable supplied has not been used or has been replaced by a new cable with the wrong pin
connections:
¤ Please always use the telephone cord supplied or ensure that the pin connections are
correct when purchasing from a retailer
(¢ page 32).
The connection always terminates after approx. 30 seconds.
• A repeater (earlier than version 2.0) has been activated or deactivated (¢ page 21): ¤ Switch the handset
off and back on again (¢ page 8).
Error tone sounds after system PIN prompt.
• The system PIN you have entered is incorrect: ¤ Repeat the procedure, reset the system PIN to 0000 if
necessary
(¢ page 25).
Forgotten system PIN.
• ¤ Reset the system PIN to 0000 (¢ page 25).
The other caller cannot hear you.
• The handset is "muted": ¤ Reactivate the microphone (¢ page 11).
The caller's number is not displayed.
• Calling Line Identification (CLI) is not approved for the caller: ¤ Caller should ask the network provider to
enable Calling Line Identification (CLI).
• Calling Line Identification Presentation (CLIP) is not supported or approved by the network provider: ¤
Caller display (CLIP) must be enabled by the network provider.
• The telephone is connected via a PABX or a router with an integrated PABX (gateway) that does not transmit
all information:
¤ Reset the system: Briefly pull out the power plug. Reinsert the plug and wait until the device restarts.
¤ Check the settings on the PABX and activate telephone number display, if necessary. To do this, search
for terms such as CLIP, calling line identification, telephone number identification, caller ID, etc. in the user
guide of the system or ask the system manufacturer.
Error tone with keypad entries.
• Action has failed/invalid input: ¤ Repeat the procedure . . . Read the display and refer to the user guide if
necessary.
The messages on the network mailbox cannot be listened.
• The PABX is set to pulse dialling: ¤ Set the PABX to tone dialling (¢ page 22).
