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Symptom Cause Measure
The memory card is write-
protected.
Remove the write-
protection.
Cannot format a
memory card.
End of memory card life. Load a new memory card.
The playback image is
dark though I used the
flash.
The LCD monitor is too
dark.
Adjust the brightness of
LCD monitor in the
SYSTEM MENU.
Other Problems
Symptom Cause Measure
Cannot load the
memory card.
The card is facing the wrong
way.
Load correctly.
The battery is running low.
Recharge or use the AC
power adapter.
Even when the digital
video camera’s
buttons are pressed, it
does not operate.
Digital video camera
malfunction.
Turn the power off and
remove the battery once,
and try again.
The date and time is
wrong.
The correct date and time is
not set.
Set the correct date and
time.
The date set has
disappeared.
The battery is removed with
the power still on.
Set the date and time again.
About connecting to your computer/software
Symptom Cause Measure
The free space on the
hard disk drive of your
computer may be
insufficient.
Check whether the hard disk
drive has enough space for
running Windows, and if the
drive for loading files has a
capacity at least that of the
memory card inserted in the
digital video camera.
Cannot download files.
No power supply. Recharge the battery or use
the AC power adapter or turn
the power on.
41


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