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Problem Possible Causes What To Do
Ice cubes have Ice storage bin needs cleaning. • Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste •Wrap foods well.
to ice cubes.
Interior of refrigerator •See Care and cleaning.
needs cleaning.
Slow ice cube freezing Door left open. •Check to see if package is holding door open.
Temperature control not set •See About the controls.
cold enough.
Door not closing Door gasket on hinge side •Apply petroleum jelly on face of gasket.
properly sticking or folding over.
Orange glow in Defrost heater is on. • This is normal.
the freezer
Cube dispenser does not Icemaker turned off or • Turn on icemaker or water supply.
work (on some models) water supply turned off.
Ice cubes are frozen to • Remove cubes.
icemaker feeler arm.
Irregular ice clumps in • Break up with fingertip pressure and discard remaining clumps.
storage container.
• Freezer may be too warm. Adjust the freezer control to a colder
setting, one position at a time, until clumps do not form.
Dispenser is LOCKED. •Press and hold the LOCK CONTROL pad for 3 seconds.
Water has poor taste/odor Water dispenser has not been •Dispense water until all water in system is replenished.
(on some models) used for a long time.
Water in first glass is Normal when refrigerator • Wait 24 hours for the refrigerator to completely cool down.
warm (on some models) is first installed.
Water dispenser has not been • Dispense water until all water in system is replenished.
used for a long time.
Water system has been drained. •Allow several hours for replenished supply to chill.
Water dispenser does Water supply line turned •See Installing the water line.
not work (on some models) off or not connected.
Air may be trapped in the •Press the dispenser arm for at least two minutes.
water system.
Dispenser is LOCKED. •Press and hold the LOCK CONTROL pad for 3 seconds.
Water is not dispensed Water in reservoir is •Call for service.
but icemaker is working frozen.
