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Telephone cannot be switched on.
Check battery is inserted and check that it is
inserted correctly.
Nothing appears on the display.
Check the handset is switched on.
Check the battery and SIM are inserted
correctly.
Display is locked when the telephone is switched on
Enter the PUK to unlock the SIM.
No signal icon is displayed.
There is no network connection. Move around
to try and get to an area where there may be
coverage.
Contact your service provider.
Message to say that a function is not possible
Your service provider might not provide the
function in question or you may need to
subscribe to that service.
Contact the service provider.
No display during the charging process
The battery charge is very low. Wait a few
minutes.
“Insert Sim” or “Limited Service” message is
displayed.
Ensure the SIM is inserted correctly.
The battery is discharged quickly or cannot be
charged at all.
Charge the battery for 4 hours.
TROUBLESHOOTING
63


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