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General Checks
Make sure that the telephone line cord and adaptor are
correctly plugged in and they are not damaged.
Make sure the batteries are inserted correctly.
Make sure that the batteries are fully charged.
Connect another telephone to the telephone PTT socket or
move your telephone to another socket to track if the failure
is coming from your telephone or your PTT socket.
Make sure the power adaptor is properly connected
Handset not registering
See general checks.
No display
See general checks
Check the handset is switched on
No connection between handset and base
You may be out of range of the base. Move closer to the
base
Handset on the base does not charge
Make sure the handset is placed properly on the base.
When charging, the battery symbol should be shown filling
up.
Handset does not ring
See general checks
Ensure the ringer volume is not switched off
No tone when you press
See general checks.
Check for the handset number on the LCD display e.g.
HS1. If this is not present you must register the handset
(see Handset Registration section)
A warning tone is heard during a call:
The batteries are empty. The handset needs to be
replaced in the base in order to recharge.
You are out of the base coverage area.
No number is displayed when the telephone rings:
TROUBLESHOOTING (HANDSET)
103


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