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www.geckoalliance.com
9919-100806-C
Rev. 11-2017
© Groupe Gecko Alliance Inc., 2017
All trademarks or registered trademarks
are the property of their respective owners.
Troubleshooting
Hr
An internal hardware error has been detected in in.xe.
Contact dealer or service supplier.
HL
The system has shut the heater down because the temperature at the
heater has reached 119°F (48°C). Do not enter the water! Remove the spa
cover and allow the water to cool down, then shut power off and power
your spa up again to reset the system.
Prr
A problem is detected with the temperature probe.
Call your dealer or service supplier.
AOH
Temperature inside the spa skirt is too high, causing the internal
temperature in the in.xe to increase above normal limits.
Open skirt and wait until error clears.
OH
The water temperature in the spa has reached 108°F (42°C).
Do not enter the water! Remove the spa cover and allow the water to
cool down to a lower temperature. Call your dealer or service supplier if
problem persists.
FLO
The system does not detect any water flow while the primary pump is
running. Check and open water valves. Check for water level.
Clean filter. If the problem persists, call your dealer or service supplier.
rLy
The system has detected a stuck relay error in in.xe.
Call your dealer or service supplier.
UPL
No low level configuration software has been installed into the system.
Call your dealer or service supplier.
4


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