Operating instructions Geberit AquaClean 8000plus
22
Troubleshooting
Malfunctions during operation
DANGER
Danger of fatal electric shock
` Never open and repair the device yourself
` Never replace damaged mains connection cables yourself
` Contact customer service
Malfunction
MalfunctionMalfunction
Malfunction Cause
CauseCause
Cause Fault clearance
Fault clearanceFault clearance
Fault clearance
No function and [Error]
appears on the remote
control display
Mains plug is not connected to
power outlet
Connect the mains plug. If the
power outlet is located inside the
casing, contact customer service
Power switch is OFF Switch on the power switch
Defective fuse on electrical
distributor
Replace the fuse on the electrical
distributor
User detection IR window on
upper housing section is dirty
Clean the IR window with a soft
cloth
Software error Switch the power switch off for
30 s and then back on again
Power supply interrupted Have the power supply checked
by a skilled person
Remote control is not
working (no icons visible on
display)
Batteries are flat Hold the remote control next to
the shower toilet and replace the
batteries
No batteries have been inserted Hold the remote control next to
the shower toilet and insert
batteries (3 x 1.5 V, type LR3 /
AAA)
Batteries inserted incorrectly Hold the remote control next to
the shower toilet and insert the
batteries, ensuring the correct
polarity
No connection between shower
toilet and remote control
Hold the remote control next to
the shower toilet and insert the
batteries again
Remote control is defective Replace the remote control
