Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
12
Problem Possible Causes What To Do
Spots and filming • Use Jet-Dry
®
rinse agent to remove spots and prevent new film buildup.
on glasses and
• To remove stubborn spots and preexisting film from glassware:
flatware
1 Remove all metal utensils from the dishwasher.
2 Do not add detergent.
3 Select the COOK WARE cycle.
4 Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher
will now be in the main wash.
5 Open the door and pour 2 cups (500 ml) of white vinegar into the
bottom of the dishwasher.
6 Close the door and allow to complete the cycle. If vinegar rinse doesn’t
work: Repeat as above, except use 1/4 cup (60 ml)of citric acid crystals
instead of vinegar.
Cloudiness on Combination of soft water and • This is called etching and is permanent. To prevent this from happening,
glassware too much detergent use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get them clean.
Water temperature entering • Lower the water heater temperature.
the dishwasher exceeds 150°F
Black or gray Aluminum utensils have • Remove marks with a mild, abrasive cleaner.
marks on dishes rubbed against dishes
Yellow or brown film Tea or coffee stains • Remove the stain by hand, using a solution of 1/2 cup bleach and
on inside surfaces 3 cups warm water.
CAUTION:
Before cleaning interior wait at least 20 minutes
after a cycle for the heating element to cool down. Failure to do so
can result in burns.
An overall yellow or brown film can • A special filter in the water supply line is the only way to correct
be caused by iron deposits in water this problem. Contact a water softener company.
White film on inside Hard water minerals • To clean the interior, apply dishwasher detergent to a damp sponge.
surfaces Wear rubber gloves. Do not use any type of cleanser other than
dishwasher detergent because it may cause foaming or sudsing. Cascade
®
,
Cascade Complete
®
and Electrasol
®
Automatic Dishwashing Detergents
have been approved for use in all GE dishwashers.
Dishes don’t dry Low inlet water temperature • Make sure inlet water temperature is correct (see page 6).
• Select HEATED DRY.
Rinse agent dispenser is empty • Check the rinse agent dispenser.
Control panel responded Door latch may not be properly • Call for service.
to inputs but dishwasher seated
never filled with water
Dishwasher won’t run Fuse is blown, or the • Replace fuse or reset circuit breaker. Remove any other appliances from
circuit breaker tripped the circuit.
• Try resetting the START/RESET pad.
Steam This is normal • Steam comes through the vent by the door latch during drying and
when water is being pumped out.
Sanitized light does The door was opened and the • Do not interrupt the cycle anytime during or after main wash.
not illuminate at the cycle was interrupted during
end of the cycle or after the main wash portion
(Anti-Bacteria
The incoming water • Raise the water heater temperature to 120°F.
cycle only)
temperature was too low
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
Before you call for service…
