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Before you call for service…
PERFORMANCE (cont.) Possible Causes What To Do
Pilling 5HVXOWRIQRUPDOZHDURQ While this is not caused by the washer, you can slow the
SRO\FRWWRQEOHQGVDQG pilling process by washing garments inside out.
IX]]\IDEULFV
Snags, holes, tears, rips 3LQVVQDSVKRRNVVKDUS Fasten snaps, hooks, buttons and zippers.
or excessive wear EXWWRQVEHOWEXFNOHV
Remove loose items like pins, objects in pockets and
]LSSHUV
DQGVKDUSREMHFWV
sharp buttons.
OHIWLQSRFNHWV
Turn knits (which snag easily) inside out.
8QGLOXWHGFKORULQHEOHDFK Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
&KHPLFDOVOLNHKDLUEOHDFKRU Rinse items that may have chemicals on them before
G\HSHUPDQHQWZDYHVROXWLRQ washing.
WrinNling ,PSURSHUVRUWLQJ Avoid mixing heavy items (like work clothes) with light items
(like blouses).
Try a fabric softener.
2YHUORDGLQJRULQFRUUHFW
Loosely load clothes in the washer basket. Adjust load size based
ZDWHUOHYHO on item size and material.
,QFRUUHFWZDVKDQG Match Cycle selection to the type of fabric you are washing
GU\F\FOHV (especially for easy care loads).
5HSHDWHGZDVKLQJLQ Wash in warm or cold water.
ZDWHUWKDWLVWRRKRW
SOUNDS Possible Causes Reason
“Metallic clicNing” 6KLIWHUPHFKDQLVPLV The drive system will engage at the start of agitate and
HQJDJLQJRUGLVHQJDJLQJ disengage when agitate is complete. This occurs multiple
times during the wash.
BacN and forth “swoosh” (OHFWULFPRWRUUHYHUVLQJ This machine has a drive system that doesn’t use gears.
or light “clicNing” sound GLUHFWLRQ This sound is the motor rotating back and forth to clean
during agitate your laundry.
4uicN short agitation &ORWKLQJUHGLVWULEXWLRQ At the end of agitate, the motor makes short agitation strokes
sounds at end of agitate to redistribute the load.
“ClicN” when water 5HOD\VZLWFK The relay makes a click sound when activated. The water
stops filling level activates the relay and stops filling.
“ClicNing” behind Control $XWRPDWLF7HPSHUDWXUH Two valves mix cold and hot water. The “clicking” is when either
Panel during fill &RQWURO9DOYH valve turns on or off to raise or lower the fill water temperature.
Water flow changes $XWRPDWLF7HPSHUDWXUH Two valves mix cold and hot water. The flow changes when either
during fill &RQWURO9DOYH valve turns on or off to raise or lower the fill water temperature.
Motor “whining up” or 0RWRUUDPSLQJXSGRZQ The motor will speed up incrementally during the spin cycle.
“coasting down” in spin GXULQJVSLQF\FOH When spin is complete, it will coast until it stops.
“Humming” :DWHUGUDLQSXPS The drain pump will make a humming sound when pumping
out water after agitation stops and continue until spin is complete.
“Gurgling” :DWHUGUDLQSXPS When the pump starts drawing in air, It starts to gurgle.
The washer should then begin spinning and the sound will
continue until it is done spinning.
Water “swishing” 7KLVLVQRUPDO
This washer uses a Infusor wash action. Water swishing while
the unit is agitating is normal, especially with smaller loads.
Washer is noisy :DVKHULVXQHYHQ To level the front of the washer, adjust the front leveling legs by
rotating the individual leg in the proper direction for up
or down. To level the back of the washer, lift the back
of the machine 4” (11 cm) and set down.
6KLSSLQJURGLVVWLOODVVHPEOHG To remove the shipping rod from the washer, pull the yellow tag
LQWKHXQLW and remove the attached rod from the bottom right hand side of
the washer.
10
Troubleshooting Tips
10


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