47
Code
Display
preconditions
Operational restriction when
an error is being displayed
Remedy
E014
The speed sensor
may have been
installed in the
wrong position.
Power assistance is not
provided during riding.
Contact the place of purchase or bicycle dealer.
E020
A communication
error between the
battery and drive
unit was detected.
Power assistance is not
provided during riding.
Check that the cable between the drive unit and
battery is properly connected.
If the situation does not improve, contact the place
of purchase.
E021
Battery connected
to drive unit
conforms with
system standards
but is not
supported.
Power assistance is not
provided during riding.
Contact your place of purchase or a local bicycle
dealer for assistance.
E022
Battery connected
to drive unit does
not conform with
system standards.
Power assistance is not
provided during riding.
Contact your place of purchase or a local bicycle
dealer for assistance.
E030
A setting error was
detected.
Power assistance is not
provided during riding.
If the situation does not improve even after
pressing the battery power button and turning on
the power again, contact the place of purchase.
E031
The chain tension
may not have been
adjusted or the
crank may have
been installed in
the wrong position.
The assist function is not
available. (However,
electronic gear shifting will
still function.)
Contact the place of purchase or bicycle dealer.
E043
Part of the cycle
computer’s
firmware may be
damaged.
Power assistance is not
provided during riding.
Contact the place of purchase or bicycle dealer.
