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1. Servicing Requirements
IMPORTANT – The glass panel on this appliance should be
checked for any signs of damage on the front face of the
glass panel (scratches, scores, cracks or other surface
defects). If damage is observed, the glass panel must be
replaced and the appliance must not be used until a
replacement is installed. Under no circumstances should the
appliance be used if any damage is observed. Please isolate
the appliance until a replacement glass panel has been
obtained and installed. Replacement glass panels can be
purchased from Gazco via the retailer from which the
appliance was purchased or any other Gazco distributor.
This appliance must be serviced at least once a year by a
competent person.
All tests must be carried out in accordance with the current Gas
Safe recommendations.
1.1 Before Testing:
—Conduct a gas soundness test for the property ensuring
there are no leaks before servicing.
—Check the operation of the appliance before testing.
1.2 Special checks:
—Clean the burner using a vacuum cleaner with a soft
brush attachment. Ensure all debris is removed from the
burner ports.
—Clean away lint or fluff from the pilot.
—Clean away lint or fluff from under the burner.
—Check the spark gap on the pilot is correct.
1.3 Correct any faults found during the initial test.
1.4 Re-commission the appliance in accordance with
Commissioning Procedures of these instructions.
1.5 Advise the customer of any remedial work undertaken.
REPLACE BATTERIES BEFORE ATTEMPTING TO RECTIFY
ANY FAULTS.
Symptom Cause Remedy
3 Short beeps from
control
Batteries low in
appliance
Replace appliance
batteries
No ignition, 5 second
continuous tone (there
may be several short
beeps before)
Loose/damaged wire Check interrupter
block and wires
No ignition, no tone,
motor turns slightly
when operated
Receiver board
damaged
Replace receiver
No pilot flame and
control continues to
spark
Thermocouple circuit
wired incorrectly
Correct wiring
Pilot lights, control
continues to spark,
valve shuts down after
10 - 30 seconds
1. No spark at pilot
burner
2. Loose/damaged
wire
1. Rectify spark at
pilot burner
2. Check inter-
rupter and wires
ELECTRONIC CONTROL VALVE FAULT ANALYSIS
IGNITION FUNCTIONAL CHECK 1
PILOT WILL NOT LIGHT
Ensure there is no debris around the pilot assembly,
(e.g. soot, etc.) which could short the spark, clean the
area.
Operate the valve
control system in the
manual mode via the
touch pad or remote. Is
there a spark?
Consult User
Instructions and retry.
Check alignment of pilot
burner head. Change the
ignition lead.
See Replacing Parts,
Section 10.
Check isolation tap and
gas meter, retry.
Correct and
retry.
Purge the gas pipes and
retry.
GO TO THE NEXT
CHART IGNITION
FUNCTIONAL CHECK 2
SYSTEM OK
There is a blockage in the system, check the inlet test point,
the mag seating and valve. Check thermocouple leads for correct
orientation, condition and connection
Is the gas turned on to the
appliance?
Is the gas pressure correct?
Has the system got
any air in it?
Does the pilot light?
Is the control being
operated correctly?
Will the pilot light
with a match?
No Yes
No
Yes
No
Yes
Yes
No
No
Yes
No
No
Yes
Yes
Servicing/Fault Finding Charts
Servicing Instructions
21


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