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SOLVING PROBLEMS
If any problems occur during operation, you will find solutions in this section.
Problem Possible Reasons The Easy Solution
The vacuum
pump is working
but the bag is
not evacuated,
OR
air flows back
into the evacua-
ted bag,
OR
the bag is not
sealed.
The bag is not positi-
oned correctly.
The upper rim of the bag must reach into the vacuum chamber com-
pletely. Additionally, ensure that the foil of the bag lays even and
smooth without any folds or gaps on the heating bar and vacuum
gasket.
The bag is not airtight. Use another bag.
Parts of the contents in
the bag perforate the
bag during evacuation.
Remove sharp-edged items (e.g. bones) from the bag or turn the
edges inwards. Use another bag.
The vacuum gaskets on
the lid and base of the
appliance are loose,
not clean, worn out, or
damaged.
Carefully clean the vacuum gaskets using a soft damp cloth. If the pro-
blem persists, send the appliance to an authorized Service centre for
examination and repair.
The sealing time you
have set is too short
or too high to make a
good sealing.
Adjust the sealing time (SEAL TIME) to the foils/bags you wish to seal
(see: ‘Sealing Foils – SEAL ONLY’).
The appliance is over-
heated and7or melting
the foil of the bag.
Ensure that you have given the appliance sufficient time to cool down.
Wait 20 seconds between seals. Switch off the appliance and with the
lid open leave it cool down for 20 minutes.
Particles (Powder) or
liquids have been in
the sealing area of the
bag.
The upper rim of the bag must be completely clean and dry for
making a good seal. Cut off the upper rim of the bag and wipe clean
the top of the bag. Perhaps, remove some material from the bag to
leave some more free space on top of the bag.
Foods with high liquid
contents prevent the
bag from being sealed
properly, because high
amounts of liquid are
sucked in during eva-
cuation.
Cut off the upper rim of the bag and wipe clean the top of the bag.
Perhaps, remove some material from the bag to leave some more free
space on top of the bag.
Partially freeze foods with excess liquids prior to vacuum sealing. This
way, during evacuation, liquids will not be sucked out so easily.
Choose the slow SPEED setting or try the PULSE VAC function.
53


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